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Comments regarding The Earthworks (The Fuchsia Lady

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10 positives
1 neutral
No negatives

Comments:

RatingAuthorContent
Neutral ge1836
(24 reviews)
On May 28, 2012, ge1836 Pittsford, NY (Zone 6a) wrote:

I also agree with shipped condition of plants.
The only problem I have is out of an order of 10 plants half were substituted. I feel neutral about this as I placed the order early in the season.

They informed me when they were ready to ship but our spring was exceptionally cold and frosts 3 nights out of seven made it impossible for me to receive the order early May.
They agreed to wait 2 weeks to ship. There was a mixup and the shipment was late or information lost and I had to resend the list. I am not dismayed as I really wanted these plants.
I am not in the nursery business but it looks like inventory control should get a serious look.

The owner wrote a nice note but sometimes well meant phrases just dont cut it. Dealing with the owner is nice,she is sincerely eager to please and will take blame for mistakes.

I agreed to the order substitutions and will see how the plants perform before I eliminate them from my website lists.


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