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We have been very pleased with the large plants received from this company. We've ordered a number of 5'-6' (1"+ caliper) ornamental trees from this company and all have done well in our north coastal New England zone. The packaging is very good but shipping is expensive (understandable) but that is quickly outweighed by the excellent quality of their stock. One 6'-7' kousa dogwood failed and they promptly credited our account over the phone. Their prices on large landscape size Japanese maples are often better than local nurseries even with shipping. Their website is of little use & we do wish the catalog would arrive sooner.
I ordered some Thuja conifers from Greer a couple of months ago, and they came as expected. The root system was nicely developed. The packaging was excellent, and so far every one is healthy. I've only ordered once from them, but I would not hesitate to order again. Now if I only had a larger yard...
This nursery has an extensive catalog, but their customer service is poor and disorganized. I ordered a 3-4 foot tree from them and was charged a sizeable shipping fee. It came packaged in a fairly flimsy tube, which Fedex had somehow managed to break in half and then taped back together. Inside was the leafless stump of the tree. This isn't entirely their fault, but when I reported the problem, the employee said that they would get back to me and I "might" receive credit. However, no one ever contacted me again nor did I receive credit. This is quite a contrast to my experiences with other mail-order nurseries.
On Oct 31, 2002, Greer Gardens responded with:
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On Apr 21, 2005 10:36 PM, Greer Gardens added:
We have asked this customer to respond to the complaint so we could solve the problem, but they never have.
We try very hard to see the plants arrive in good shape, but the shipping companies can destroy anything. We would have gladly responded to his request, though we did not get his complaint.
This was the only company that had the Idaho State Flower in stock. I placed my order via email, and received confirmation the next day. Two days later the order arrived. Plant was 2 feet tall, and packaged well. Leaves were heavily spotted with brown, but having never seen the plant in person before, I did not know if this was normal or not. The plant has been planted in shade and watered daily. The brown spots are gone, and I'm thinking it was a case of shipment stress. I am very pleased with the outcome of my order.
I orderered three rhododendrons from Greer Gardens this spring. Here in Connecticut, every plant available is one of the "iron clad" rhodies in white, pink, purple or red and I wanted something more unusual. The catalog outlines time of bloom, foilage characteristics, etc. Having studied it ALOT, I took the plunge and ordered over the phone. The plants came carefully and cleverly wrapped. All three plants are simply beautiful. I will definitely order from Greer Gardens again. The ladies on the order desk were helpful, too.
On Jul 9, 2002, golddog Western, PA (Zone 6a) wrote:
A wonderful family business with tons of Rhodos and Japanese maples, among many others. If you are looking for trees and shrubs that are of good size, then look no more. I bought 2 Japanese climbing Hydrangeas recently and couldn't believe the maturity of them. Stems were 2 1/2 to 3 feet long. Only gripe is the late delivery of the seasonal catalogue.
On Jan 22, 2002, Copperbaron Vicksburg, MS (Zone 8a) wrote:
Unbelievable, unbelievable, unbelievable. Oh, and by the way, did I mention that this site is unbelievable. Their catalog is just a sheer pleasure to read. The color photos are outstanding. The width and breadth of what they have to offer is nowhere else to be found.
There are other places on the internet such as Heronswood, Camelia Gardens, Weird Dude's Plant Zoo, Forest Farms, Mellingers, etc. that offer a large variety of hard to find plants in the trade, but none of them can compare to Greer Gardens. The plants I ordered were shipped as if the folks cared whether or not the plants arrived to me safely, which they did. I will one day visit this nursery.
I have ordered from Greer Gardens for two seasons now, and have been impressed with the large sizes and great selection of herbaceous plants and, most especially for me, woody shrubs/trees. In particular, two Magnolia stellata arrived beautifully and carefully packaged, and are now thriving in my garden. Greer has a great catalog, to boot.
I have ordered for about 5 years now from Greer Gardens. They are wonderful to deal with. The trees I have ordered were really reasonable and larger than I could get anywhere. I had a problem with a Acer japonica 'Aruem' arriving in poor condition. But when I called, was sent a beautiful replacement that is now growing beautifully. These are good people to work with.
One spring we ordered two red camellias from Greer Gardens. The two we had bought mutated so that the flowers were streaked with white. When we called to complain we not only got free replacements but Mr. Greer personally made sure these had red flowers and we got a hand written note from Mr. Greer himself apologizing. Needless to say we became repeat customers until we had finished landscaping our yard.
I've dealt with Greer Gardens for many years, both where we are now (West Virginia) and in Virginia before we retired. Their catalog is marvelous, the selection of rhodos and such marvelous, but they are not prompt in dealing with problems and their packing leaves something to be desired.
Greer has a great collection of material, I've visited their grounds numerous times. They have an incredible collection of Rhodies and give them a call to check on trees and shrubs as well.
The Cercis canadensis I bought in fall of 1994 made it through it's first winter, but never flowered. The Franklinia tree is growing very slowly, but did manage 3-4 beautiful blossoms this fall. Now, if I could only get the deer to leave it alone. The Styrax japonicus bloomed beautifully, but started loosing leaves very early last fall. We'll see how it has fared come this spring. Greer has a fabulous selection with many unusual plants to choose from. I'll definitely go back.
