My order was picked, shipped and received exactly
Packageing was excellent. The root systems had been
soaked, wrapped in news paper then bagged in plastic.
The plants were in beautiful condition, much better than
I will be a repeat customer !
Very positive experience. Order was lost by carrier and I was promptly notified and arrangements were promptly made to replace plants. Very very attentive and highly recommended by me. They care about their clients and go the extra mile.
On Mar 4, 2011, vossner Richmond, TX (Zone 9a) wrote:
Being one of DGs top 30 sellers is not accidental. The distinction is well deserved. Diane and Wolfgang's love of plants is reflected throughout every step of a transaction with them. I would love to hop on a p/u and go to TN to get one of each plant they grow. Not feasible, so I'll just have to buy a couple every year til.....
Received my order of Pee Gee in fine condition. I order one plant but they shipped two!! Unfortunately, I managed to drown my plant with too much water. Tried to order another but they refused to sell me one, instead shipped another Pee Gee, free! Great service and great communication with Diane and Wolfgang. Strongly recommend GardensOyVey.
On Oct 13, 2010, MUDCATSLIM Chesapeake, VA (Zone 7a) wrote:
Very Healthy looking Little Henry. Packaging good. Placed in a longish box that did not squash the plant. I have had some from other mail order facilities squashed down in a box to small. Good root ball to. Not allot of potting soil spilled all over the inside of the box. Plants leaves fresh and green. Very few yellow leaves. Overall very happy with purchase so far. Will purchase from them again.
I recently purchased a chinese fringe tree (c. retusus) from Gardensoyvey. I was very pleased with the tree. It was even bigger and better than described. Also, they give outstanding service, answer all questions and they ship very quickly. The packing of the tree was outstanding. I will use them again.
On Sep 10, 2010, mobojamie Cranberry Twp, PA wrote:
Plants (Henry's Garnet Itea) arrived in excellent condition! Diana and Wolfgang kept me updated throughout the entire process. Finding an extra plant in my package was an extremely generous bonus! Will be doing future business with Gardensoyvey!
There are several clones of the rare Rohdea japonica out there. However, I was immediately attracted to the Rohdea japonica at Gardensoyvey. The plant seemed to have a more upright growth habit instead of the usual squat birdsnest type growth of other Rohdea japonicas. I immeditaely asked Gardensoyvey to send me a Rohdea japonica with the most upright growth. I got an order confirmation and was continually informed about the status of my order. They said that they would send me a great plant--and indeed they did! The plant was quite tall, full, with healthy green growth and strong roots. The plant came right away and was shipped to arrive in perfect condition. On my way out to work this morning, I stopped by my potted up Rohdea just to admire its elegance, and I'm so thankful to gardensoyvey for such a real beauty! I look forward to ordering from Gardensoyvey again, and I highly recommend them.
On Jul 1, 2010, mysterypoodle Toddville, IA (Zone 5a) wrote:
I order from a lot of different mail order nurseries and this has certainly been one of the best experiences I've had. I was looking for a specific huercherella to match seven I'd purchased locally before that garden center ran out. I figured with mail order, I'd have to put up with a much smaller plant -- if I could find it at all.
A Google search showed me a number of mailorder nurseries who listed my plant, but most just listed it... they didn't actually carry it! Gardensoyvey had it, though, and at a very reasonable price, so, after checking Garden Watchdog, I placed the order. The communication with Gardensoyvey! was fabulous. They confirmed my order, provided tracking information for shipping, then emailed me to say when the order would arrive and exactly what I should do once it did. In every part of this transaction, they went above and beyond what I expected. And the plants are gorgeous, nice and big and healthy. I will definitely order from them again in the future, because it was such a great experience that I'd like to repeat it, and because it appears they have terrific taste in plants! ;-)
On May 28, 2010, echinaceamaniac (Clint) Medina, TN (Zone 7b) wrote:
I stopped by since they are within an hour of me and...They went out of their way to help me. Everyone was very friendly. I would say they are the friendliest nursery I've ever visited. They have some amazing small Hydrangeas that I had never seen before. I was very impressed with the selection and the staff. Bravo!
On May 21, 2010, Golden_Eagle Wauseon, OH (Zone 5a) wrote:
They are one of your best Nurseries that you can trust, they say what they do.
I have ordered plants from them this Spring and they will do everything in their power to make sure you get them in in the shortest period of time and in top conduction. They make sure that they are pack very will so that there is no damage to your plants.
I will continue to do business with them.
In fact they made me a offer last Fall on the plants that I got this Spring and they keep to their word to the T.
When you contact them they will get back to you the same day. This means that you do not have to worry about anything.
Like some places you will wait for a few days or even a week to hear from them.
I would rate them on a scare from ONE to TEN a TEN being the very best. Believe me I never rate anyone a TEN unless they go above and beyond the call of service.
On May 11, 2010, luvcamellias Little Neck, NY (Zone 7a) wrote:
I bought the snow flurry camellia about 2 weeks ago. It was the biggest 2-gallon plant! Well-packaged, promptly shipped. The camellia was an excellent price (over 3 feet tall) and very leafy and bushy. The shipping charge was very reasonable for the size of the plant shipped. Gardensoyvey is on my internet plant purchase list!
Posted on April 7, 2010, updated May 11, 2010
This is my second season purchasing from Garden Soyvey and I look forward to more. The plants are always healthy when they arrive and I haven't lost one yet! Besides - they are very responsive to any sort of question you might have. I highly recommend them.
On May 11th, 2010, new282 added the following:
I purchased some Heuchera from GardensOyVey just before the rains hit Nashville last weekend (I planted them about 30 minutes before the rain started). After 16" of rain, one lasted about a week; one I think will survive and one has done great. I mentioned this to Wolfgang when I ordered more a few days ago, and they happily sent me a couple of replacements. I had no expectation for that to occur and I am very thankful for them!
My order, a Hearts-a-Bustin, was delivered quickly and in very good condition. Gardensoyvey courteously and effortlessly overcame an error I'd made in the shipping address. And I didn't have to get above a minimum order threshold to place an order for just this one plant. I'll order from them again.
I recently ordered two giant chinese silver grasses through the Gardens Oy Vey website; however, the grasses shipped from Dove Creek Gardens. When I received the grasses I was very surprised by how small they were. Both consisted of a single skinny (skinnier than a pencil) blade of grass about 18" tall. I am hoping that they will survive and grow quickly. As a side note, the plants I received directly from Gardens Oy Vey were much larger than expected and I was extremely pleased.
Extraordinarily friendly service and quick shipping. My Illicium arrived in such great condition (extremely large and healthy) that I immediately ordered a second one which arrived just as quickly and is as nice as the first. Highly recommend this seller. I will order from again. A+
Posted on September 7, 2008, updated March 9, 2010
The communication was awesome, the plants perfect, the advice invaluable. I feel like we not only found a great nursery but mentors and buddies as well, thanks so much you guys, looking forward to my fall order!
On March 9th, 2010, schibler added the following:
Just can't say enough about these guys. The stock is always gorgeous and generous, the service is personal, they will take time to answer any questions, almost immediately. Thanks as always, Wolfgang and Diane!
Got a hard to find tree (stewartia) at a great price and in great condition! Shipping reasonable and very fast. Communications were fast and accurate and assistance with planting advice very helpful!
On Nov 27, 2009, jadajoy Newport News, VA (Zone 11) wrote:
I received my hardy Orange Bush and was delighted it was so big, over three feet tall. I ordered it one day and it was delivered a few days later after confirmation emails and delivery date. Very quick, with a hand written note on special care for it. It doesn't get better than this!
I ordered 3 Southern Comfort Coral Bells (Heuchera) last week. They arrived today (Wed.) after the Tues. ship date as promised. Actually they sent me 4 Southern Comfort Coral Bells and a bonus Caramel Coral Bells. They were packed very well, with clear planting instructions. This was my first experience with mail-ordering plants and I was thrilled to receive the plants looking so healthy.
On Oct 25, 2009, ike_nc Carrboro, NC (Zone 7b) wrote:
My mom placed this order for me, so I can't speak to the ordering process, but the plants were in great shape and well-packaged, and there were 2 bonus irises (with personal notes) in this order of 3 paid-for irises... Very impressive. I will absolutely check them out for future internet purchases.
I ordered 2 Calycanthus last spring and neither made it. I contacted Wolfgang and he promised to send me two more in the fall. AND DID HE EVER! They came on the day he said and they are HUGE!
Wolfgang even called me personally to let me know he had not forgotten me, just before he shipped them. Service? I mean!!
On Oct 17, 2009, Patt52 Rydal, GA (Zone 7b) wrote:
I placed my order for a Fothergilla "Mount Airy" with this company a coupe of weeks ago. Received several e-mails as to when the scrub would be shipped. And yesterday just as they said , it was at my front door. I could not believe the size they shipped, and could not be happier. Thank you so much Wolfgang and Diane for the great service and product! I will order again in Spring! I would highly recommend you to anyone.
Ordered 3 Hydrangea. Plants were packaged perfectly and arrived very healthy. Planting instructions were informative and complete. Great service - on top of everything, they lowered my price after purchase by $20 due to excess inventory of plants. Now that's service! Will definitely become a regular customer.
I ordered three hellebores and was immediately sent emails confirming my order and explaining what to expect with shipping. The plants arrived when anticipated, and were HUGE and very robust. (As a comparison, a couple of years ago I ordered three hellebores from a competitor, and although healthy they were tiny and cost twice as much). A bonus plant was included and is much appreciated. The process of buying plants online can be an adventure, sometimes challenging, but there was no part of this transaction that could be improved upon. My repeat business is based solely on the service that I receive and Gardens Oy Vey can expect to see me time and time again.
On Oct 6, 2009, WaterCan2 Eastern Long Island, NY (Zone 7a) wrote:
I just bought a hydrangea from these people, what was unusual was the level of personalized service their company gives, they really care. Their planting instructions were very detailed and specific, they were right on top of the order the second they got it. Very nice doing business with them!
This company provides a personalized service like no other I have found on the web. It even exceeds in attention all of the staff of my local nursery with perhaps the exception of the owner who I have known for 20 years.. All of the e-mail responses make you feel that you are dealing with individuals (Wolfgamg and spouse) who really appreciate your business and it starts from the first order on, regardless of size. In the case of the unique calycanthus alba, I ordered late in the last seson, they took my order and out of concern for heat damage in shipment offered to keep my shrubs watered and growing until fall shipping season. The shrubs that arrived were far more valuable than when I ordered them having a full summer of growth and no-cost attention behind them. When one of three died, the folowing summer they offered immediately to replace it (in this fall) and would not accept my offer of paying the freight cost. I have just ordered a vine from them, again somthing hard to find. Outstanding!
I originally ordered a 1-gallon size of shade sedum. Because they were out of that size, they substituted 4 smaller-size plants. All were larger than the smaller containers the were sent in and all 4 were very healthy specimens. I have a feeling I got 1/4 to 1/3 more plants than the 1-gallon size would have offered. Very quick e-mail communications, and the plants arrived on the date they indicated. I'll be back!
Thanks for lovely clematis, quickly shipped, well packed and apparently healthy (I just hope I can keep it thus). Thank you also for quick response to my questions about siting and overcoming wilt problem. Overall, a very positive experience. (LOVE the name of your nursery!)
I'm always leary of internet mail order sources, but what a great experience this was! It is late in the season I came across this site by googeling "crososmia" I expected dormant corms and was shocked to find a 48" tall box on my doorstep within days of my order. On opening, I found a large bunch of healthy plants, still in bloom. Wolfgang later wrote that the large box was because he "couldn't bear to cut the last flowers" As in other comments, there were numerous email's from both Diane and Wolfgang telling me when my order was shipped, and the planting instructions are detailed and personalized. I'll definitely be a returning customer.
On May 27, 2009, treeroots100 Charlevoix, MI wrote:
Diane & Wolfgang you two are the best people to do
business with. The plants are healthy and beautiful. I wish there were more people like the two of you. So friendly and kind, always doing your best to make sure the customer is completely satisfied. I am never hesitant to buy plants from from gardensoyvey. Thank you so much!!!!
On May 25, 2009, carolrees Arlington, VA (Zone 7a) wrote:
On 5/12/2009 I purchased 3 John Clayton native honeysuckle and 2 Major Wheeler native honeysuckle. I received them quickly and was sent several emails to be prepared for their arrival. They provided clear instructions on how to plant them. They were all large plants with well established root systems that arrived in good health and a good price. They also sent me a free Orange Magnifica native honeysuckle.
In my opinion they are an excellent plant source and I would purchase from them again.
Absolutely fantastic company to mail-order from. Detailed responses to my several preliminary inquiries about the Japanese Orange Tree and the related Flying Dragon Orange Tree, its potential for my area, its requirements, deer resistance, and so forth. (I am in zone 5b/6a in Cleveland Ohio, planting as a specimen container tree for the first year as we are moving, looking for as big a tree as possible). I placed my order for the Japanese Orange tree in April, requested that it be sent in mid-May. Received emails confirming the shipping time and arrival time. Today not one but TWO trees arrived, a second complimentary tree included!!! They had also taken time to pick out two differently shaped trees, and both nice big healthy trees (a little over 3 feet tall). Definitely on my "A" list of plant companies to order from, and I'll be telling all my plant loving friends about them!
On Apr 15, 2009, peonyrosegirl Crown Point, IN (Zone 5a) wrote:
I am really happy with my first purchase. I ordered two hard to find clematis, they sent me a personal email immediately after ordering and shipped out as told the next Tuesday. I received two healthy, leafy plants that are four times as big as the little starts I just bought from the nursery yesterday! Will definitely order from again
On June 29th, 2009, peonyrosegirl added the following:
**Update on 6/28/09 I just had to add that one of my clematis struggled and didn't do well (the other is doing just fine) so I contacted gardensoyvey this morning (a Sunday!) and let them know. Wolfgang emailed me back within an hour to let me know a replacement would be sent out this week!!! I am so impressed, nice to meet people like these that you can trust.