Comments regarding Van Engelen, Inc.Click here to return to Van Engelen, Inc.'s listing.
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|On Nov 4, 2015, AS (Zone 7a) wrote:
Posted on November 4, 2015, updated November 4, 2015
On November 18th, 2013, AS added the following:
Mostly fine bulbs, this year, but at least 1/10 of the bulbs in their muscari mix arrived with long sprouts (up to 2\\\") this year. Single colors of muscari were unsprouted.
On November 4th, 2015, AS changed the rating from positive to neutral and added the following:
I just received my fall order - 2 weeks later than from Colorblends and Old House Gardens, in spite of trying to get Van Engelen to send it a little earlier by claiming that I\'m planting in one zone warmer. (Never have to do that nonsense with other bulb companies, but lately Van Engelen always sends bulbs to us very late, well after fall foliage has peaked. )
The species crocus were mostly sprouted - about half an inch, which is a nuisance - I always feel I have to handle sprouted bulbs extra carefully, plus dash out quickly and plant before the sprouts get any longer. The Allium cernuum had very long, whitish sprouts. And when I planted the hyacinths, even some of those were starting to sprout. (Sprouted hyacinths are a definite first in my experience). Plus there was some sort of sticky substance on a few of the bulb bags. Had to wear gloves to handle them, though whatever it is did wash off my hands easily.
The lilies and tulips looked OK.
But between the late shipments and sprouted bulbs I keep getting from these people, and their customer services responses to me and to other people lately, I\'m starting to get fed up. If I wanted to get end-of-season, substandard bulbs, I could order from bulb sales and get them cheaper.
On November 4th, 2015, AS added the following:
I just wanted to add that the rest of my experiences - including my customer service experiences - are under John Scheepers, which sells smaller numbers of bulbs but is the same company.
|On Oct 28, 2012, naomiZ5b Bangor, ME wrote:
Van Engelen provides a good product, if not quite as good as Colorblends. I found the packaging inconvenient (individual cardboard box for each variety or mix -- awkward to work with 100 bulbs packed this way). The prices were slightly higher than at Colorblends, and six bulbs of 100 in the viridiflora tulip mix were shrivelled and moldy. It didn't seem worth the trouble to request a refund of just a few dollars so I didn't follow up with the company. I do like their selection so will probably order from them again when there's something not offered by Colorblends.
|On May 26, 2004, FlowerGirl3 wrote:
I ordered 950 tulip bulbs from Van Engelen in the fall of 2003. I received some bulbs which did not look very healthy, and it took a few days, and a few phone calls for them to let me know whether these bulbs were acceptable for planting or if I should send them back. The owners daughter was the person who I spoke with, and was told that they should be alright, but that she would note my account so that if the tulips did not grow properly, they would know that I had called to notify them of this condition. All but 100 of the bulbs came up much as they were described in the catalog. On the whole, I was happy with the tulips, but I did receive several types which I did not order, though they were labeled with the names of the bulbs which I did order. My tulips peaked only a week ago, so I have not had a chance to call Van Engelen yet to discuss these two issues, but I do hope for a full refund for the "Beauty Queen" bulbs which did not come up. And, I am concerned that what you order, may not be what you get, as I am selling the tulips, and need to know what I am marketing before it blooms. I also noticed that there were not always 100 per box (of 100). I recommend counting the tulips carefully, so that you get what you paid for.
|On Jan 19, 2003, mclianne wrote:
I ordered about 500 bulbs from them last year. While they came in a timely manner and in good condition, I wasn't happy with their "pleasing mix" of colors on my tulips. When they came up spring of 2002, I had the 80-90% of my Tulip Bouquet Mixture one "color" , a yellow and red tulip. Like the Tulip Colour Spectacle. Not what they showed in the pictures. (purples, pinks, yellows etc.)
|On Oct 1, 2000, AmyRichards wrote:
The company has a good reputation but poor customer service. The website says that you will get the bulbs at the appropriate planting time- which may not be what is good for your area. Choose your delivery date!! I called to ask when my bulbs were to arrive and was told they were on the way. I called a week later and was told that they had left the day before and not all of it was being shipped. I will be planting my lilies HOPEFULLY sometime in November. I sent an email to customer service with my complaint (and called). I received a form letter in return saying that my catalog was on its way!