I have ordered 3 times from Ideal and have had a great experince all three times. I have a limited amount of space so ordering less than 25 chicks, like most require, was a big help. The first two shipments arrived safely and all were alive and healthy. The third shipment had 5 dead and 2 more died later. However I don't believe this was the companys fault. I believe there was Post Office Error. However, the company put a credit through on my credit card as soon as I contacted them. They were extremely nice and hepful. I still have all the chicks and they are very healthy and great layers.
I have ordered baby chicks from this company and they have never disapointed me whith their service or product. One of the best and most inexpensive of any hatcherys in the us. Any problems of death of poor shipping (not by their fault) has been corrected with ease and nice cooperation. Thanks for all the years of service. scott
I have been ordering large quantities of birds from Ideal since the beginning of 2007. (Between 100-200 birds at a time). The arrival of my shipment usually arrives the day after hatching, sometimes another day is added. (We are talking from Texas to Hawaii!) I request from Ideal with each order to confirm that my order was shipped as requested, and without fail, Ideal contacts me to inform my order has been shipped and I notify the post office of their anticipated arrival. As soon as the birds arrive, the post office calls for pick up, and it usually occurs early morning before operating hours. I lose a maximum of 2-5 birds on the smaller orders, 10 at the most on larger orders. I immediately give my birds lukewarm water containing sugar for the first 3 days, and freshly boiled eggs, chopped real fine, sprinkled on top of the turkey starter. The eggs are only given on their initial arrival, and they begin thriving immediately. Some of the birds appear weaker than others, and those birds are put in a broader separate from the other chicks that are more active to give them a better chance of survival,which in most cases, they all survive. The temp. in the broader is 90 degrees, which I drop a degree everyday til it is the same degrees as our natural climate. I free range all my chickens within 10 days. A vast majority of breeds do I have, and the birds that I get from Ideal have wonderful temperments, and are wonderful egg layers. Raising the birds is my hobby, and I do sell some of them privately once they have reached 3-4 weeks of age, and word on the island is that I have the best birds. I have ordered birds from other hatcheries and havent been as satistied with the shipping or the quality of the birds. The loss ratio was alot higher and the orders smaller! Birds from other hatcheries dont compare to the birds from Ideal. I ordered 24 keets, (guinea hens) in one of my orders and I only lost 2 of them. Many individuals who have tried to raise keets had a zero survival rate!! I will continue to use only Ideal Poultry as my source of purchasing birds.
I ordered for the first online for live chicks, I ordered 8 bantams, 7 marans and 3 ducklings for a friend, everyone arrived healthy and happy and are thriving today. I would recommend them. My post office called me shortly after 6am to tell me they were there. No problems even though I added the ducklings the week before they were due to ship
On May 23, 2007, jab91864 Northern Michigan, MI (Zone 5a) wrote:
I ordered an assortment of chicks and guineas from Ideal. All in all I'd rate them an 8 on a scale of 1-10.
Ten of my little guys died right away (1-dead on arrival, 1-dieing on arrival, and 1-badly deformed ) but there was a freak snowstorm so I think that may be more to blame for my losses overall.
Customer service was very friendly and they will credit you with the cost of lost chicks.
Honestly don't know if I would buy from them again, but that is only because of the distance. Texas to Michigan in a little box is a rough trip no matter how you slice it.
We ordered 225 Red Sex-Links.
We received 229 on March 2, 2007. They appear to be strong and healthy.
We have a small farm egg business with 800 layers.
Ideal has 4 different kinds of Sex-Links to choose from which is great for our business.
Ideal is professional and friendly. A top quality family business.
On Aug 9, 2006, CHICKENCRAZY06 Lakeland, FL wrote:
IDEAL POULTRY HAVE VERY NICE CHICKENS. I HAVE BOUGHT FROM THEM SEVERAL TIMES. THEY ALSO REPLACE CHICKS WHEN THEY DIE ON YOU WITHOUT ANY HESITATION. I REALLY LIKE THIS ABOUT THEM VERY MUCH. CHRISTIE ONE OF THEIR EMPLOYEES, IS VERY HELPFUL. WE LIKE MAKING ORDERS FOR CHICKENS FROM HER, SHE IS REALLY GOOD AT HER JOB, AND DOES A GOOD JOB TO PLEASE THE CUSTOMER AS WELL. I WILL ORDER FROM IDEAL POULTRY AGAIN. THANK YOU VERY MUCH, JAMES AND RENNEA BURGESS. 1-863-683-8711
Very responsive, courteous customer service. The online order said they were out of runner ducks, until the next year, so I put in a request. Within a few days, I got a response that if I only needed a few runner ducks, they'd have a small hatch within the week.
I've ordered several times, and they were always helpful. This was important to me, because I'm a beginner, and my orders are small; but I'm treated like a customer with a large order.
All birds arrived healthy, and I never had a loss.
i have bought chicks, by mail, from Ideal Poultry on numerous occasions over a 25 year period .. usually 25 chicks at a time, usually production reds and sometimes some auracanas .. i have always had very good luck with them .. i bought 25 production red chicks again last month and turned the old hens out into the big corral where they could scratch for bugs .. haven't lost any of the new chicks although 3 of the old hens have come up missing from predators ..