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Posted on May 2, 2011, updated June 18, 2012
Posted on December 8, 2010, updated May 2, 2011
They delivered and installed my garden shed as per date the company promised when I paid my 50% deposit. The installers did a wonderful job of assembling on-site the garden shed and my neighbours complimented me on my nice new shed.
On May 1st, 2011, kar120c changed the rating from positive to negative and added the following:
After the Winter of 2010, some of the shingles were blown off. I called Absolutely Amish, the customer servife representative passed my e-mail to the son of the owner and never got any reply back on when they will fix the shed as it is warrantied. I then decided to put back the shingles with 2 shingles I still have to attach since I do not have the ladder to go to the yop most part of the shed roof. Their warranty service sucks.On June 18th, 2012, kar120c added the following:
On June 18, 2012, I received an e-mail from
"http://www.backyardandbeyond.net/", and thought that this is the same company ("www.absolutelyamish.com") I previously dealt with since their company address is the same as Absolutely Amish. Guess what, I tried to type in "www.absolutelyamish.com" and got re-directed to "www.backyardandbeyond.net". These people can no longer fool me. Watch out, "www.backyardandbeyond.net" the is still the same "Absolutely Amish" company and they won't support you after you have made your payment. No customer service and no warranty on their product. They think they can fool people again by just changing their Internet name because of the bad reputation "Absolutely Amish" have with the Better Business Bureau.
I ordered a $19,000 kit about 2 years ago. The sales information / representative indicated it should be assembled in a weekend. We started into the assembly - no instructions, no drawings, no parts list or shipping list, no knowledgeable help on the phone. It was so bad we stored the materials in our shop and considered it a total rip-off. We recently hired a professional contractor to try to assemble it - building the parts that were lacking, replacing all the warped lumber, and purchasing items that were not sent in the shipment that had to come from a building supply store.
We will finally have a gazebo in about another 2 - 3 weeks but the cost will be 75% more than the cost of the kit. Our contractor tried to contact the Company to see if he could purchase some of the missing vinyl parts. At this time, they still have not responded to his inquiries.