Comments regarding Hoffman Hatchery Inc.Click here to return to Hoffman Hatchery Inc.'s listing.
You are viewing only negative comments
|On Aug 9, 2011, guitar4 Valley-Hi, PA wrote:
Posted on August 8, 2011, updated August 9, 2011
On August 9th, 2011, guitar4 added the following:
UPDATE: all of the Guineas have died except 5 and 3 are getting sicker by the hour out of 15 we got.... Still trying to get hold of a Vet... I wish I could help them somehow....
Hoffmans will not return calls and sometimes pick up the phone and hang up right away before I can say anything..
Heartless people at Hoffmans disease factory......
|On May 2, 2008, pigglesworth Chester, NY wrote:
I was going to place an order with the hatchery but was concerned about the time in transit because of how mail is routed to my area. I spoke with the staff at the post office at which I wanted my delivery held for pick up. They assured me that "general delivery" was no problem and that there was no extra charge for this, just the same postage as if they were mailed to me. I emailed this info to the hatchery before mailing my order and payment. They did not respond to the email and I proceeded to order. When I called to confirm that they had received my order, the person on the phone yelled at me (yes, actually yelled at me) and even though I was being courteous and respectful, she implied that I was asking them to do something wrong "We will not do business like this! Who do you think you are!! This costs $75!" (not true). She would not let me explain anything. If they did not understand, why didn't they respond to the email? I am a reasonable person and I did not do or say anything to deserve to be treated with such disrespect.