after reading all the positive reviews, I ordered 4 clematis from them. When they arrived, the plants are all cut back, 2 of them have the largest rootball I every get from mail order, yet another 2 are just normal size wrapped in loose soil.
After planting, 3 of them send out new shoots and 1 did not( 1 of the 2 small ones), after wait patiently for one month, I finally dig it out and found the roots already rotten.
So, to be fair, I gave them neutral, the positive is they have large selections and some of the plants are big, negative part is I can't get reship for my dead plant.
I ordered 8 clematis from Debbie few days ago after reading all those positive feedback. I hope my clematis will come as nice as yours. I put neutral rating because I have not gotten mine yet, not until April, so we will see how its then.