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I ordered seed potatoes this spring - 5 different varieties. When my shipment arrived, there were only 4 - beautiful!!! However the 5th variety was missing, I looked at the invoice expecting that they were sold out (even though I had ordered last fall) but the invoice showed that I had been charged for these non received potatoes. I have called and left 2 messages and sent 2 emails, but no response. I have been very happy with previous orders and this company's mission, but am greatly disappointed at this situation.
First, I have been very disappointed with the poor germination rate of their seeds. Second I ordered prairie plants from them and was told today that they would not arrive until the middle of next week, meaning they would sit in a UPS truck over a hot, 3-day weekend. Thier rationale is that being prairie plants they are tough enough to handle anything as they should be dormant. I don't understand how any plants, much less prairie plants can be dormant at this stage of the growing season.
