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It seems to me that seeds which I used to be able to buy in individual packs are now bundled. I wanted to buy only glorious gleam and empress of India. Now I have to buy the whole collection (Whirlybird, Empress, Alaska dn Glorious Gleam). And I used to be able to buy Whirlybird in individual colors. What happened? And do they have fewer seed types? It seems like it. AW
Sorry to say, they have lost a customer. I've never bought very much from them but it ran to $20 or $30 a year and I think I deserved better treatment for that.
First of all, I agree with dianthusman and tomatodon. Their comments are accurate and I have experienced the same myself with the difference that I have had a bad experience.
GardenGuy and paulgrow are correct too.
That said, I would prefer to be voicing my complaints directly to the company. However, on attempting to phone their customer service I find that "their representatives are too busy" to answer the phone. This is in early December. What do they do, fire everybody for the holidays?
Early last spring I ordered 4 packets of Norli snow pea seeds. Planted some in early August for a fall crop. Now, I don't know what these seeds were but they were absolutely not snow peas. Shepherd's claims they should be fast growing. Slow. Claims 4-5 ft. tall. 2-1/2 ft. Claims they bear sweet, juicy, 2-1/2 in pods. About 1-1/2 to 2 in. Not good for fresh eating, they were something like a teeny-weeny shelling pea and very few in number.
I know what Norli should look like. I've bought them from Shepherd's before. But not again. This product was deficient and they have no one in the office to deal with the situation. I've had the same experience before too though I don't remember the variety.
Sorry but I don't need this company. It takes a little effort to find a good seedsman but it's worth it when you find someone who can deliver good quality and a good attitude. Shepherd's doesn't make it.
Shepherd's relies on flowery language, no real "meat" to culture descriptions, to sell their seed. Seed is supplied in nicely-packaged envelopes, but in small quantity for a high price. Look elsewhere for the same seed at a better cost.
On Feb 8, 2002, paulgrow Allen Park, MI (Zone 6a) wrote:
I wanted to order just one package of tomato seeds for $2.50. They insisted that I pay the minum shipping charge of $6.50. I don't mind paying a small service charge but that is highway robbery.
My husband and I ordered from Sheppard's on two different occasions. We too had trouble getting them to ship when we wanted them too. In fact, by the time we received the seeds it was too late to plant them. The order was short several items we'd ordered and customer service was not helpful. We found that there are better seeds to be had at much better prices without all of the hassle and high shipping costs. Cannot recommend based on past experience.
I was disappointed in the actual horticultural information in this catalog. Very little information about germination, days to maturity, and inconsistencies in ensuring I know how many seeds are in each packet. The number of seeds for the price is not a value; regardless of 'heirloom' status. 20 seeds @ 2.95? S&H NOT included. No thank you.