Comments regarding Gilbert H. Wild and SonClick here to return to Gilbert H. Wild and Son's listing.
|On Oct 14, 2013, mousingaround Springfield, MO wrote:
I have ordered 3 times from this company this year. Every order was filled and promptly arrived in excellant packaging. Sometimes I thought one of the plants I ordered was a little on the small side, and then I would see several were much larger than expected. That is not a complainable offense and I'm tired of reading about a plant wasn't just right or perfect. They are plants! Anyone who grows anything, whether back yard enthusiasts or a pro know that plants don't come in one size fits all. They are as individual as the customer ordering them. If the plant is ridiculously small then complain, if you happen to get one too large then be sure to complain about that as well! For some reason I bet that has never happened.
|On Oct 11, 2013, kaybee3 Richardson, TX wrote:
The owner of my local garden center recommended buying hosta from the "Wilds of Missouri". He said he had received gorgeous plants from them - very full and lush. So, I went home and did a search for "Wilds of Missouri", which defaulted to GH Wild and Son. I had bought from them previously several years ago and the results had been mixed, so I decided to go ahead and try them. Besides, they had a sale! So, I ordered 18 hosta all together.
|On Sep 18, 2013, ycn4chin Dickson, TN wrote:
Posted on March 21, 2011, updated September 18, 2013
On September 18th, 2013, ycn4chin added the following:
I ordered 5 peonies in May during their late season sale. All divisions were healthy with many eyes. All came up and have grown through the summer. I look forward to blooms on them next spring.
|On Sep 11, 2013, scgreenstein Troy, NY wrote:
Posted on September 11, 2013, updated September 11, 2013
On September 11th, 2013, scgreenstein added the following:
On September 11th, 2013, scgreenstein added the following:
I just received some peonies and iris for fall planting. I expected the iris sooner, but they were held to be sent with the peonies. The peonies had visible eyes (it helped with knowing how to best orient it into the ground) and the iris were in separate pots with extensive roots. The price was very good. I continue to be very pleased with this company.
(and 6 of the canna are in bloom now)
|On Aug 26, 2013, pamtimes2 Jenks, OK wrote:
Posted on May 29, 2013, updated August 26, 2013
On August 26th, 2013, pamtimes2 added the following:
The plants have been in and growing for several months, I remain pleased with them, it appears to be a nice assortment of color and shapes. Faced with close to 100 feet of border, i am very happy with the result. The price was right - I think I got a real bargain.
|On Jul 29, 2013, annamd11 Henrico, VA wrote:
Gilbert H Wild has very nice packaging but I didn't receive what I had ordered. I ordered the Pretty in Pink daylily and it appeared as completely peach with no ring. Prairie Blue Eyes was gorgeous in the catalog but very skimpy once start growing. San Ignacio did not bloom but I'll wait nxt year to see what happens and Joan Senior has just died to the ground. Oh and I was floored to see that the Akitva Oriental Lilies were dark maroon Stargazers instead. What a big disappointment!! I also ordered the Karley Rose Grass which I started in a pot
On Jul 29, 2013, Gilbert H. Wild and Son responded with:
"On Jul 30, 2013 5:28 AM, Gilbert H. Wild and Son responded with:
Please call us, as you have posted this without trying to work this out with and we don't know who you are. We like to work with our customer but we can't when you just post negative comments without trying to contact us to work things out. We have check our data base to find out who you are but have had no orders from Henrico, VA in the last two years. So when were these plants order and why don't you just call us? We hate when our customers are disappointed. 1.888.449.4537 or Greg Jones Owner 1.417.548.3517 or email@example.com
On Aug 26, 2013 10:09 AM, Gilbert H. Wild and Son added:
We have left this posting asking the customer to contact us and have sent a private e-mail to them via Dave's gardens but have heard no reply. I am willing and wanting to help. Please contact me. "
|On Jul 23, 2013, GingerMA West Springfield, MA wrote:
I recently placed an order with the company when I saw that the daylilies were on sale. I bought about 15 different varieties, and a few of them were less than two dollars each. I didn't expect much since I didn't pay a lot for the plants. However, when I saw what was sent to me, I have to admit that the company way exceeded my expectation. First, the daylilies were extremely well packed. Secondly, many of the plants were double fans or more. They all have large root systems, including the deeply discounted ones. I couldn't be happier and this is definitely one of the nurseries I will continue to shop with.
|On Jul 20, 2013, crowrita1 Lyndon, IL (Zone 5a) wrote:
I recently received an order from Wild's, and was quite impressed with the rapid response, order arriving a week after ordering! Plant size , and health looked great, and a nice little bonus, also. I was VERY impressed with the 1 iris that I ordered. It was "potted", and I've never received a "potted" iris before , from anyone! The rhizome was on the small side, but, the root system was amazing, and the leaves green, and healthy .The iris was actively growing,not dormant as with the bare root rhizomes one usually gets, and is growing at an amazing rate! I only wish they had a larger selection of iris ! Daylilies were nice, large fans, and the mums were very nice also...Thank You!
|On Jul 9, 2013, lkfriedman Washington D.C.,
United States wrote:
Posted on June 28, 2013, updated July 9, 2013
On July 9th, 2013, lkfriedman added the following:
UPDATE ON JULY 9, 2013. I was so pleased with my first order from Wild and Son that I ordered a dozen more daylilies. Again, the plants arrived shortly after I ordered them and were large, healthy, had several fans, and lots of fat roots.
When I received my first order, I put the daylilies in pots (to nurse them through our hot and sometimes dry Washington summer until they could be planted in the fall). After 2 weeks, all six daylilies have new green shoots and two (different varieties) have even produced a scape with buds. Because I'm generally very pleased when a daylily that I order by mail blooms the first year, I was thrilled to see buds on a mail-order daylily only a couple of weeks after I potted it.
Needless to say, I'm a very happy camper (and gardener)! I'd order from Wild and Son again in a heartbeat.
|On Jul 3, 2013, bpsgarden Laporte, MN wrote:
Posted on July 3, 2013, updated July 3, 2013
On July 3rd, 2013, bpsgarden changed the rating from negative to neutral and added the following:
I am switching my negative to a neutral. Without any notice from the company I received a check for the daylilies less shipping. I have ordered from them for the past and they were good. My mother who is a master gardener has ordered from them several times and has had nice plants. I understand that somethings happen sometimes but I was jyst frustrared with how it was handled. I am very thankful to receive my refund without having to pay the extra shipping back to the company.
|On Jul 1, 2013, sequinqueen Mountainburg, AR wrote:
Posted on June 25, 2013, updated July 1, 2013
On July 1st, 2013, sequinqueen changed the rating from neutral to positive and added the following:
While I'm still reluctant to endorse purchase of hostas from Wild's, I've decided to change my rating in regards to the lilies. Yes, the Oriental mix was not what we expected, and was not the lilies shown on the site. However, after looking some of them up online, it appears that we received some orienpets that are actually pretty pricey online. Though we didn't receive the stargazer and rio negro-types that we expected, we got an excellent value.
|On Jun 28, 2013, SheilaMae Aiken, SC wrote:
I received my order from Gilbert H. Wild and Son today. It was delivered the exact day I was expecting it. I was able to track it all the way to my door.
|On Jun 12, 2013, Herbertheilig Spencer Mountain, NC wrote:
I recently placed an order with this company. I received their plants which were well packed and healthy but there was some confusion with the order. I called and discussed this with Greg Jones, the owner. I have never had such a positive experience when calling to try to straighten out a minor problem. The owner turned himself inside out to clear up the matter. I am 73 years old and have never had a person go so beyond what was right to correct a minor problem. I have since re-ordered twice. The owner is trying very hard to do what is beyond right to clear up problems. I am very impressed and will continue to do business with a company whose owner is so interested in his customers!
|On Jun 8, 2013, ComoKate St Paul, MN wrote:
I have ordered, successfully, from this company several times over the past few years and have never been disappointed with either the plants or the price. Most of the items I have purchased have been hostas, day lillies, and a few irises. All were fat, healthy bulbs, tubers, eyes that were so juicy they looked edible ! They were carefully packed and labeled. I feel this company has excellent products, prices and customer service. I am on their catalogue mailing list and look forward to receiving the colorful pages a few times ( different sales and such) during the season. I share the catalogue at work and with friends and they are always impressed with the photos, selection and prices. I will continue to order from this company as long as they are in business!
|On Jun 5, 2013, MNWildflower Kasota, MN (Zone 4a) wrote:
Posted on May 3, 2013, updated June 5, 2013
On June 5th, 2013, MNWildflower added the following:
Received my order a few weeks ago. Everything was well packaged & labeled. I planted my peonies & day lilies the day I received the shipment. All the plants seem to be doing very well & growing. Very pleased with my purchases & I would buy from Gilbert H. Wild and Son again.
|On Jun 5, 2013, neohiogardener Struthers, OH wrote:
I ordered a few plants a couple of years ago that arrived in good condition, so I gave them another order this spring. Again, the plants were carefully packaged, labeled, and arrived safely. All plants are doing well in my garden. Compared to other companies, the plants are a little smaller, but for the price, well worth the money. I have been happy with both of my purchases and would not hesitate to order again.
|On Jun 1, 2013, cowboy cairo, GA (Zone 8b) wrote:
Years ago in the midwest i ordered several times, with satisfaction. Now home deep in Dixie, In 03 I ordered at least once. The last two years I have ordered multiple times. I am well pleased! There will be another daylily order in a few weeks.
|On May 2, 2013, Carolsflowers Brunswick, MO (Zone 5a) wrote:
I have ordered from Wild many times through the years & have visited their gardens. In July 2010 when my iris order arrived I had a mistaken item. I had ordered 5 irises. I received Congradulations instead of Conjuration. I most certainly can understand how this could happen. I called within 1 week & they kindly sent Conjuration. At least that is what the label said.
|On Apr 4, 2013, jacintac Fairfield, CT wrote:
I recently purchased the 50 misc bargain hostas. I received 50, but some seemed to have no eyes although most had one or 2. However, 47 of the 50 came up so although I had my doubts when I saw the bare roots, that's not too bad a showing for the very low price.
|On Apr 4, 2013, jmwandtmr96 Chackbay, LA wrote:
I indicated I was anxious to get the day lily plants asap since I would be leaving town, but I did not pay an extra fee; nevertheless the plants arrived VERY quickly. They all are very healthy and the "50" was very generous indeed. If these plants don't do well, it will be my fault, not Gilbert's. I am extremely satisfied
|On Mar 24, 2013, dandjcritters Perryville, MO wrote:
Posted on September 29, 2011, updated March 25, 2013
On March 24th, 2013, dandjcritters added the following:
All of the daylilies ordered made it, and about half bloomed last summer and appeared to have been labeled correctly. However, Not one lily bulb came up that following spring. NOT ONE. And let me just say, I have hundreds of lilies growing in my yard. Where I planted those, I have a lot that thrive, and do amazing. I ordered Oriental bulbs, and if memory serves right, there was 27 bulbs. I was tryin to be nice in my original post, but the bulbs were faily rotten when recieved. Never tried sending that back, because I shouldnt have to pay return shipping on something thats their fault. I will never order lillies from this company. Ill stick to b&d lilies and brent and beckys bulbs for those. But honestly, I probably wouldnt return for daylilies from them either, since I tend to stay away from companies that offer only 30 days gurantee. Especially if ordering in the fall.
Also, let me just point out something, take it as a tip if you will. This Greg Jones guy, the owner, or whatever. The way you represent yourself, and your company on here is pretty disgusting. Just by seeing your rude, hateful, sarcastic responses to CUSTOMERS makes me want to change this to a negative. But, I'll be nice and won't. Its just bad for the company, is all. I understand not everyone is going to be sunshine and rainbows to you, especially when they paid for something, and were wronged, but there are people who are kind, and patient with problems, and they're still treated with rude customer service. I know a friend of mine has had several orders that were messed up, tried countless times, very politely, to try to get it fixed, and the only time anything was ever done was when she got rude. So, I can understand why some of these people posted reviews the way you did. If you want to drive away more customers, keep doing it. A lot of first time customers come here, and with rude responses, the first thing they think of is "If I have a problem, is that how theyre going to treat me?" I know thats what I thought when I saw them before I ordered. And I was treated with rude customer service via email, to which, I got snippy. Oh well. Enough of my rambling, If I ever notice a change in this company, I might just order more in the future.
|On Feb 26, 2013, SHELBYCOREALTOR Fairfield, AL wrote:
I ordered several types of Sale Hostas from the Gilbert H. Wild & Son. When I opened the carefully and well packed shipping crates, a few of the plant's root were growing out of the pots. Some of them looked to be in critical condition, a few looked damaged from being jammed into the crate because they were so large. I planted them per their directions and a most of them did not make it. I contacted the company and I was told the ordered would be replaced in the fall due to them being out of stock at the time. Was disappointed I had to wait months for replacements but weeks before I expected, my replacement order arrived. I will only order Hostas from them. They stand behind their products and their Customer Service is wonderful. Other companies could learn from them.
|On Oct 11, 2012, joebush2 Berea, OH wrote:
Gilbert H. Wild and Sons
|On Oct 9, 2012, JuliaNY Dundee, NY wrote:
Received my order of peonies today. Ordered 2 (Raspberry Sundae and Duchess de Nemours) and they arrived well packaged and I can see they have between 3 to 5 eyes as promised. They shipped as promised and provided a tracking number.
|On Aug 11, 2012, mmarnold71 Lockport, NY wrote:
I just recieved a order of twelve hostas from Gilbert H Wild and am very happy with it.Well packeged and timely shipping.The plants where larger than i thought they would be and in great condition.I will continue to do business with them.
|On Jul 22, 2012, sunnysunflowers Twinsburg, OH wrote:
Posted on July 13, 2012, updated July 22, 2012
On July 13th, 2012, sunnysunflowers added the following:
My GOODNESS…!! Get over yourself, Mr. Jones!! Your tirades do not intimidate me!
You DO realize that people are reading your responses to the many customer complaints and taking note of how you handle yourself in regards to a customer-service complaint situation, (which doesn’t look too good, at this point). :-(
From reading each and every neutral/negative review for your company, I don’t get the impression that there is one customer who did not have a legitimate complaint. I’ve noticed most complaints seem to have a commonality.
Customers do not leave a neutral or negative review just for the sake of complaining. Maybe Missouri Attorney General Chris Koster would be interested in evaluating your business practices.
All that customers want for their hard-earned money is affordable, healthy, properly labeled, plants and MOST OF ALL, polite customer service!!
When we receive less than that, we are entitled to leave truthful feedback.
I can understand requiring a customer to pay the cost of return, IF THEY CHANGE THEIR MIND ABOUT AN ITEM THAT IS IN GOOD CONDITION, but it is an unethical (or at least a disgraceful) business practice to make a customer pay for return shipping on a DEFECTIVE item. (Perhaps your company gets a lot of complaints/returns and you can’t afford to pay for all the return shipping)??
POLITE customer service goes a long way, Mr. Jones. It builds confidence in customers!!! No one should have to tell you that.
It is so unbecoming of an owner to have a condescending attitude toward those who have a legitimate complaint.
Why don’t you just send properly labeled HEALTHY plants, right from the start? Problem solved.
In return, your customers will be happy to leave a positive review and be satisfied, repeat customers year-after-year.
STOP WHINING AND BLAMING YOUR CUSTOMERS!! It is so unbecoming and unprofessional…!!
Instead, take this opportunity to listen to customer complaints and learn how to improve the quality of what you sell and ESPECIALLY improve your customer service attitude.
Your tirades NEVER hurt your customers, Mr. Jones, they only hurt YOU.
As of July 13, 2012, I have not received my replacement daylily. Mr. Jones did NOT send a replacement plant, as he said he did. True to form, he never intended to send one. However, I will leave a revised review, if and when I receive an acceptable replacement.
On July 22nd, 2012, sunnysunflowers added the following:
On July 19, 2012 I received a replacement 'BURGUNDY LOVE' daylily and a bonus.
We shall see if it survives and blooms true to its name.
On Jul 22, 2012, Gilbert H. Wild and Son responded with:
"On Jul 3, 2012 6:06 AM, Gilbert H. Wild and Son responded with:
Our guarantee states 30 days after reciept NOT order date!
|On May 26, 2012, dcartphoto Fort Dodge, IA wrote:
Thank you Gilbertwild for such a speedy delivery! I got my plants in less then a week! Packaging was excellent and the plants looked fantastic! I will be ordering more from you in the future.
|On May 17, 2012, carolinemueller Madison, WI wrote:
First time I've ever left a Dave's Garden review, but I was so happy with my order I had to share! I ordered 60 mixed asiatic bulbs which were good sized and wonderfully packaged, but the real winners were the peonies! I ordered a "mystery" set they had found unlabeled in a cooler to add to my cutting garden, and I have never seen healthier, larger roots! I potted them up about three weeks ago, and they're already two feet tall with 5-7 strong shoots form each root. They're going to be huge in no time. Thanks GH Wild & Sons - I'll be ordering again!
|On May 10, 2012, JoeConLamSouth Bartlett, TN wrote:
Posted on May 10, 2012, updated May 10, 2012
On May 10th, 2012, JoeConLamSouth added the following:
for some reason my post left out some info at the (they were all labeled) and the 5 and 3 sets were grab bags I knew the 5 (my) will be labeled since it was metion in the ad but in Con Set of 3 grab bag It wasn't mention they will be label but to our supprise they were also labeled :) I wish I have ordered more of the grab bags :)
Thank you very much
Joe and Con
|On May 8, 2012, monpenta Saint Charles, IL wrote:
Posted on May 8, 2012, updated May 8, 2012
On May 8th, 2012, monpenta added the following:
Thank you for the quick FedEx delivery which is wonderful for the very reasonable shipping and handling fee!
|On Apr 26, 2012, goldilocks0613 Conroe, TX wrote:
This is the second time I have ordered from GH Wild. They don't send the largest daylily plants in the industry, however this time the packing was ingenious. The plants came in small pots, and packaged in cardboard tubes. The dirt was just barely damp, so there was no damage to the roots.
|On Apr 15, 2012, MargotofUrbs Columbus, IN wrote:
I have always had good luck with Gilbert Wild plants. Size of plants have never seemed to make a difference in how well my plants grew. I did have some daylilies that took until the 2nd year to bloom, but I think it is a difference in soils. For example, I received 2 of the same daylily and gave one to a friend. His bloomed gorgeously the first year. Mine didn't bloom until the second. We live 2 blocks apart. Go figure. Value for the Gilbert Wild plants is very good.
|On Apr 14, 2012, linus6800 Tellico Plains, TN wrote:
I received my order today from Gilbert H Wild and I am so pleased. I wasn't expecting too much from the peony grab bag I ordered as the price was very inexpensive but I was shocked to see large healthy plants all with a minimum 3-4 growing eyes. They were better, in fact, than peonies that I had paid 4 times as much from another nursery. I was also pleased with the daylilies that I ordered, they were large, fresh and healthy and I appreciated the freebie,which was included in my order. My experience was great and I will most certainly order from them again.
|On Apr 4, 2012, JMKM1976 Hornell, NY wrote:
Posted on December 30, 2011, updated April 4, 2012
On May 14th, 2011, JMKM1976 added the following:
I recieved my order from G.H. Wild a few days ago and I was VERY impressed. There were two very large, heavy boxes via FedEx just packed to the brim with large, husky plants.
One box contained 100 mixed hostas divided into bags of 25. 99% of the hostas were showing signs of life, 98% were at least 5 eyes and, when planting these, there were actually more like 110 hostas!
The other box contained irises, daydlilies, peonies and a coneflower collection. The irises were all very nice, big fans all labelled with the iris name, color and height and well rooted into 4" pots.
The daylilies were all big fans, all of them were at least double fans and some were triple. Each bundle of daylily fans were held together by a tag bearing the name and height of the daylily. There was also a free daylily!
The peony roots were very large and labelled with the variety. I've never purchased a peony root so large from any other source. The only way I have gotten such large peony roots has been through friends and neighbors while swapping and sharing garden plants.
The coneflowers were smaller but viable, strong and well rooted into 4" pots and definately worth the price paid for the collection.
I'm glad to see G.H. Wild reads this forum because to me it shows that they care about customer opinions. I would like to let G.H. Wild's know that, I did not know and would never have found their company at all if not for Dave's Garden Watchdog.
I've had many bad expereinces with lesser nurseries, those that do not care whether they are providing even a minimal quality of product or customer service. Thus, if there were no Dave's Garden, I simply would not purchase by mail order at all because there would be no way to be even moderately certain that I was dealing with a good company. I've simply had enough of paying hard-earned money out for rotten, diseased and dead plants. Basically, each year, the money I put into my gardens ends up adding up to a major purachse- from $500 to $1000. I want viable plants and good products and if I can't verify that a company adheres to decent practices and fair policies, I want nothing to do with them. That's why I come to Dave's Garden, to find decent companies to fill my many flower beds, add to my fruit and berry orchard and grow the best, most productive varieties possible in my 1/2 acre vegetable garden.
In essence, I want to work with companies that take gardening and quality as seriously as I do and are willing to work as hard as I do to add beauty and bounty to my endeavors. Gilbert H. Wild's is one of those great companies and I will continue to do business with this company because I am extremely pleased with my order and the customer service.
G.H. Wild is, in my opinion, one of those companies that set the standard for other companies to live up to, it is unfortunate that there are difficult and unappeasable folks out there that place a great company on the defensive over, what seem to me to be, relatively petty issues.
On December 30th, 2011, JMKM1976 added the following:
I had great success with the plants received from GH Wild this summer. I'm very pleased with the plants I purchased and all were thriving when winter cold (finally) came to my area.
I'm looking forward to the 2012 growing season and GH Wild is on my list of places to shop. I have no qualms about purchasing some more expensive varieties of daylilies and peonies and adding irises to my iris beds.
I don't know if GH Wild's has considered expanding their perennials, if they do, I'll be sure to shop those as well.
On April 4th, 2012, JMKM1976 added the following:
First, I ordered lots of plants from GH Wild last year and those are coming up beautifully this spring!!!! The hostas and peonies have grown considerably and several of the irises have multiplied too! Most of the daylilies appear to be coming up with three or more fans too. The coneflowers woke up with the unusually warm March weather and look great, though I added a thin layer of mulch over all my leafing perennials that wouldn't normally wake up for 4 to 6 more weeks when the weather turned and hard freezes began.
I received my most recent order from GH Wild yesterday for 4 varieties of daylilies (French Tudor, Hush Little Baby. South Seas and Yellowstone), 4 varieties of potted irises (Tumalo Sunset, Unchain My Heart, Red Zinger and King Tush), one hosta (Empress Wu), a 5 Bushel of Blooms Peony offer, the Let the Bell Ring Collection (heuchera) and a Blanket Flower (gaillardia)collection which contained 11 plants total, which included:
(Let the Bell Ring Collection)
Christa Coral Bells, Electra Coral Bells, Georgia Peach Coral Bells, Marmalade Coral Bells, Melting Fire Coral Bells Plum Pudding Coral Bells and the bonus Golden Zebra Foamy Bells
(Blanket Flower Collection)
Arizona Sun Blanket Flower
Arizona Red Shades Blanket Flower
Arizona Apricot Blanket Flower
Fanfare Blanket Flower
Everything was packaged very well with a LOT of protection. It took me about an hour to free the plants from the cardboard protectors and brush off the shredded paper. It was a little messy, but my plants were definately packaged to travel safely, which is worth two minutes to vacuum the escaped paper bits. I would also mention I prefer paper bits and organic material to packing peanuts and styrofoam that I can't compost! Besides that, I think the paper bits help to retain moisture in the box too, since it was a little damp.
The peonies were good sized, especially considering they cost just $4 each, way better than one I bought at Walmart this spring that isn't liekly to produce any flowers for several years! I wouldn't be surprised to see these peonies produce a flower or two next year, since I bought some last year and those plants are coming up this spring about half the size of plants that have been established for years.
The daylilies are big fans considering the varieties. Anyone buying daylilies should consider the height and habit of the varieties they order when assessing the size of the roots; the fan size for a daylily like Justin George can't be compared to the fan size for a daylily like Hyperion.
The coral bells and blanket flowers are all good sized. I've bought may coral bells and have grown them for years, I am positive that once these lovely plants are tucked into their new homes, they will put on the same amazing leaf show as all the others I have. The blanket flowers are quite healthy as well and I can't wait to see them blooming their bright daisy-types flowers.
The hosta is potted and looks healthy and happy. I have no concerns that it will grow and multiply and emerge as a much bigger plant next year.
GH Wild's is a fabulous company and sends strong, excellent potted and bare root plants! I haven't gotten their surplus catalog yet but I've gone to their site to browse and suspect that I will be placing another order this year. I love this company!!!!!!!!
|On Apr 3, 2012, thill3hill Gainesville, FL wrote:
Excellent products. Very large Daylilies and lily bulbs. Slight problem with one item but was quickly and professionally corrected. I'm thinking of doing a second order.
|On Mar 29, 2012, FredaSago Desloge, MO wrote:
Unfortunately, I am having to rescend a positive feedback from a couple of years ago. I have ordered from Gilbert Wild for 4 years now...2009 & 2010 the plants were great, 2011 was so-so, but it was a lousy spring, today I received my 2012 order of 9 plants and it was very, very dissapointing. Several fans were tiny, some were sickly and a couple I did not received double fans of which I paid $10/$12. I live in Missouri as well, even farther north than they are located and with the wonderful spring we are experiencing, I know how the daylilies are growing...there is no excuse for such poor fans. I have already thrown away larger fans than they sent me. Sorry to say, I won't be back.
On Mar 29, 2012, Gilbert H. Wild and Son responded with:
"On Mar 29, 2012 10:29 AM, Gilbert H. Wild and Son responded with:
I sure wish customers would contact us when they have a problem. We sure try to work with them when we make mistakes, so glad that they never make any! We try to make all customer happy, but that's not possible when they don't tell us...and just want to offer bad postings! To me I rather get the problem worked out! There is only two of us in the office and Freda did not contac either of us! Greg Jones. "
|On Mar 24, 2012, Nerida Lebanon, OR wrote:
I have found G H Wild to be wonderful to deal with. My first order, I chickened out and asked them to cancel. They immediately canceled with no complaints.
|On Mar 24, 2012, sydney33 Mullica Hill, NJ wrote:
I ordered several different types of peonies and was very happy to receive my order today since the majority of the divisions I received were 4-eye very large carefully packed divisions. The only one that was smaller (2-eye) was Coral sunset and it is advertised as 2-4 eye division rather than their typical 3-5 eye. They also send a bonus (free) plant and mine was a daylilly. This is my first time ordering from them and it will not be the last.
|On Mar 23, 2012, natalie4b Roswell, GA (Zone 7b) wrote:
The plants I have ordered arrived fast and were well packed. One Iris was missing, and after I e-mailed them, they promised to ship it ASAP. Few days later it came in by FedEx, and they also included a nice Daylily as a gift, which is greatly appreciated.