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On Jun 14, 2012, MasterHerbalist Lutherville-Timonium, MD wrote:
I placed an order and received immediate order confirmation. 3 days later, I received shipping notification with a tracking number. I have been watching the product and am able to see the shipping details without a problem. I contacted them to apologize for the negative reviews I read about and to tell them that I appreciate their service and they responded to me that very same day.
Fast shipping, quick communication, you can't ask for more. This is a great company to deal with and I will again when I need to.
Please watch out for bogus reviews and comments. Some people just have rediculous expectations and then bend the truth. I read one review on this very site where the person posted a comment 9 days after they ordered. Then wrote that they waited 3 weeks before getting worried. How is that possible? The lies make me angry. Then there is someone else that had their "Lawyer licking their chops" after 6 days. Get real...I don't even believe that's a real customer. Probably a competitor or something.
Back to my point: Great company to work with and I'm very happy with the speed and service. Many thanks to them.
On Jul 7, 2011, willdavis Central Manchester, CT wrote:
Posted on July 7, 2011, updated July 7, 2011
Posted on July 5, 2011, updated July 7, 2011
Purchased spores from sporestore.com on July 7th they took the money out of my account, sent me a tracking number and said it was "Dispatched" usps has not received anything from the company, my email is Lifetrue@live.com if there is a lawyer starting a lawsuit then contact me immediately!!!
On July 7th, 2011, willdavis changed the rating from negative to positive and added the following:
So I feel like an ass, I spent the last few days sending angry emails asking about my order, actually they did mail my order THE SAME DAYOn July 7th, 2011, willdavis added the following:
So I feel like an ass, I spent the last few days sending angry emails asking about my order, actually they did mail my order THE SAME DAY, but USPS never updated ANY of the tracking info on order, it just showed up today unannounced, so I owe an apology to the spore store/university scientific
On Jun 24, 2010, fiduciary1 Rock Island, IL wrote:
Posted on June 22, 2010, updated June 24, 2010
As with most other folks who have Ordered "Mycogarden", "Mycojars", and spore syringes from University Scientific, I have had a Horribe experience with these Conartists. I am no expert in Mycology, but know how to do it, and that's why i ordered subtrates and spores from the morons at USC. I got my syringes and one set was all clumped up(spores that is)in the water solution. Shook it to disperse the spores...the other four look like they contain only water, and I have no way to test them. So, without my Jars, and Mycogarden they will just sit in the fridge until i can get up the cash to buy from another supplier. Oh, for sure I'll give them one more week to make this right, and then I'll contact My credit card company and file a dispute to getmy money back....good thing I have fraud protection on my account!!! Cuz that's what this is turning out to be..A FRAUD!
If anybody out there can actually vouch for the guys..let me know. Thanks. Be very careful who you buy from online.
On June 24th, 2010, fiduciary1 changed the rating from negative to positive and added the following:
Okay Folks I am now a happy camper. I have been emailed by University Scientific with a UPS Tracking #, I contacted UPS and yep...it's gonna be here...ALL OF MY ORDER, by monday, June 28th if it does not arrive by Saturday. I also got all that I ordered from SporeStore...which as we all know by now is the same Company. All of My spores are viable as viewed under magnification.
Look here's the problem with this...We are not patient enough to wait while they Make our product for us. It all has to be Sterile...and that does not happen all by it's self. They DO NOT store substrate jars....They make them to order. You can reach them at: firstname.lastname@example.org and at: email@example.com
I m pleased to inform all of you that they are doing what needs to be done to get orders out.
I've been a happy customer of this company for years. It was when I was in college that I found out about their services from my buddies at my fraternity. I know that this company does a ton of business because I order from them often. I can see that a few orders will go wrong every once in a while, do a google search on "ups terrible service" and see how many negative complaints show up in the results. Between my friends and myself, we've literally ordered DOZENS and DOZENS of times from these guys and their products have brought us all a lot of joy. I highly recommend their services.
On May 11, 2009, psychedelics Naperville, IL wrote:
Ok, so I ordered from them on April 15th and I live in Chicago. I was very suspicious after I ordered because then I started looking at reviews and heard of a lot of bad stuff about the company. I got more scared after 8 days and they had not changed my order status on their site or anything. I posted a message on their site and sent them an e-mail and after 13 days from ordering I saw they changed it to processed. Never responded to the message or the e-mail. It was on processed for about 5 days and then they finally changed it to shipped but didn't send me a tracking number or anything as they said they would. But sure enough I did get my package, horse poo/straw bag and it is almost fully colonized now. I told them I'd write a good review as I've seen so many bad so here it is. Good luck to anyone else.
On Feb 24, 2009, PA_Lenton Black Diamond, WA wrote:
Despite what I have read here, the folks at University have always taken good care of me, with the orders coming relatively fast. Their mycojars are hands down the perfect substrate for growing edibles, with 100% results! If it takes a little longer than I may have liked, I always try to remember the preperation involved and the likely volume of orders.
It is unfortunate that some have had a bad experience with them. Hopefully most have been resolved, or will be soon.
Well, in my opinion this company is not a scam. I first started by ordering the musroom grow bag with oyster mushroom spores. I did have good results under dry and dusty conditions. It really keeps out contams great. So next I ordered the mycogarden. I started to worry after reading this site, and getting no response from them for like a month. They finally e-mailed me with a traking number and that was cool. I think it just takes a long time for them to process orderes, and they have poor customer service. But all 'n all, they do a fine job. I would recomend the mushroom grow bags, the fruits are delicious. So, I would order from them again. Dont worry guys, your products will come......at least they did for me.
scientific corp is a scam!!! do not buy any products. i never recieved my orders and the phone number doesnt even work. this is how some people do busniess. They false advertise and i see a Lawsuit in their future. WHAT A RIP!!!!!!!!! I WILL EAT THESE WORDS IF I EVER GET MY PRODUCT BUT HEY ITS BEEN OVER A MONTH
On March 7th, 2008, joshheinz changed the rating from negative to positive and added the following:
university finally dropped my package off. the quality is kinda ok. i could have and can build these myself. im just glad i recieved it. I apologize to usc and confirm it is not a scam. things just took longer than expected. they seem pretty up to par now. except for quality and faulty phone #.. I probably would do buisness with them again. thanks. josh heinz
My experience purchasing products from Universityscientific.com has been very positive. I purchased a Mycogarden and three Windowgrow's from them and received my order that same week. I've shopped at many websites online that don't ship out the same week, let alone DELIVER your products to you the same week. I've been extremely happy with the products that I've received. To add to my note, this company was referred to me by a friend as a good place to shop with good products. In my experience this company is great.
I ordered a kit for $118 from them and they took the money from my account but I have not recieved any product from them.They do not reply back to me from my mails or there support center and my phone calls..They are criminals i think ..
They steal money from people that work hard and earn it !
On September 6th, 2006, JoshuaPate changed the rating from negative to positive and added the following:
I recieved this email today from them is sounds like I made a mistake and if I did I am sorry.....
We've been waiting on heaters and pumps, shipping steadily now though. Your package will go out THIS week.