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On Jun 2, 2006, jpolk34 Hattiesburg, MS (Zone 8a) wrote:
Ordered some dwarf palmetto palms which arrived in great shape and decent size (about 1gal.) Planted them last week and they are already sending up new shoots. Will definitely buy from Amy again!
On May 19, 2006, tobee43 a sub zone 4A in a 6A, NJ (Zone 4a) wrote:
i have emailed this company twice ( actually 3 times) with absolutely NO response. i realized that they have had all positive ratings....that's exactly why i purchased from them. i just HATE having to do their first negative. it certainly doesn't make me feel very good. but then again, it doesn't make me feel very good to have unanswered emails and dead plants either.
i placed my order on 3/25/2006 with clear instructions NOT to ship until MAY. when i printed the paypal invoice my instructions where not there. however, i know i had typed them in and really wasn't worried since my address was printed and no one ships in our area anyway march or april. well......that's what i thought... i rec'd the order in the first week in april! they must have shipped it immediately with no concern about where is was going. our ground was still hard and cold. the plants were completely dormant. i emailed the email address that i had but got no response. however, i didn't continue to attempt to contact them since i decided i would give these plants a chance. my fault maybe. but i'm usually good with dormant plants and with the company's ratings felt i should be ok. my mistake. but when i think back i never heard back from them anyway.
i couldn't plant them for the first week. however, they were kept in peat and protected. i planted them the following week since i had no place to store them for any longer time period. 5 of the plants are dead. the others tiny and just not doing well.
even if my shipping note had been missed, just LOOK at my address. NO ONE SHIPS TO ME the first week april....PERIOD. and although i'm a sub climate zone 4....even if you look at the 6a........you don't ship yet anyway.
i'm disappointed that absolutely no one has responded....even on the email marked 2nd request.
rec'ing good plants is a great thing from a company. but the truth about a company is told when there is a problem to deal with. and apparently, they have chosen just to ignore me. i'm so disappointed...this could have been resolved.
On May 19th, 2006, tobee43 added the following:
i just need to add.....that if their shipping season ends on april 30th and that's when my plants had been shipped. they would have had a much better chance to make it. since bushes and trees are planted the first and second weeks in may in my area. in april we still had snow and frozen ground.On May 19th, 2006, tobee43 changed the rating from negative to positive and added the following:
amy emailed me, she had been out of town. i'm so happy to have heard that. she immediately refunded my money on the problem plants.
that's all one can expect and as a result i am giving her a postitive. i loved her list of plants and will know that if and when i do orde again, i will email her first to see if she could ship me the last week in april.
On Apr 30, 2006, flamingonut New Milford, NJ wrote:
I was surprised how large and healthy my well packed 3 plants were. I'd definitely order from them again! (Coral Honeysuckle, Lobelia puberula, Hibiscus coccineus).
I ordered a windmill palm from this company and was very pleased with the quality,value and the reasonable shipping charges. I will order from this company in the future.
The plants were so large and healthy in my first order I immediately ordered a second time. Nice sized plants and vigorous roots. This company is a great source for plants.
On Feb 22, 2006, treeguy_NY West Seneca, NY (Zone 6a) wrote:
I'm a repeat customer and also cannot say enough good about this company. Plants are always in great shape with a strong, well developed, and healthy root system. Great company!
On Jun 20, 2005, ncpepper Pilot Mountain, NC (Zone 7a) wrote:
Very pleased with the plants ordered.
They were shipped promptly and well.
The plants had great root systems and were good-sized.
Good selection of natives and reasonable price.
Wow, what a wonderful surprise! First of all they had some plants that I've had trouble finding. Second, the prices were good. BEST OF ALL the plants arrived extremely healthy, well-packed and obviously well-cared-for. The partridgeberry was much bigger than expected. I'm ordering more right now!
On Mar 3, 2005, slubberdegulion Roanoke, VA (Zone 7a) wrote:
What a great nursery! I ordered an illicium and a calycanthus, both of which are a nice size for the price. The anise tree looks VERY nice and healthy. I can't wait for the sweet shrub to break dormancy this spring. The total cost was the price I had paid for an illicium alone through another company. Wish I had known then... I would recommend this nursery to anyone.
On Mar 2, 2005, Theresa24 Orange Park, FL (Zone 8b) wrote:
Recently received my first order from Mail Order Natives and was VERY pleased with size of shrub and particularly the great care put into packaging and wrapping rootball. Will order again.
I was glad to find this company and the many natives that they have available. My pawpaw and cowcumber (big-leaf magnolia) arrived in great shape with healthy root systems. The plants are small but perhaps that will help my percentage of success as both of these are known for difficulty in transplanting!
Outstanding mail-order nursery! I have ordered many plants, mostly natives, from many mail order nurseries, and this company sent the largest plants for the least money of any of them. The plants were well packaged and arrived in excellent condition. Mail-Order Natives also has a very large selection of our southeastern native plants. I HIGHLY recommend this nursery!
MissSherry
On November 25th, 2006, MissSherry added the following:
My 5 1/2 acres of wooded property was devastated by Hurricane Katrina last year, and the clean-up and restoration has been overwhelming! I ordered more trees and shrubs than I've even bothered to count from Mail Order Natives last fall and again this fall and have been happy with all of them. I'm so grateful that this nursery specializes in Deep South natives! They offer a huge selection of native southeastern azaleas - I really appreciate that!
This company is a real gem. Hard to find native plants, shipped well and ready to grow. I have been satisfied over the years with numerous orders. Can't go wrong here.
On Nov 25, 2003, Missyinbama Louisville, KY (Zone 6b) wrote:
Great company! All of the plants I ordered arrived in great shape, like I would have gone to the nursery and picked them out myself. I was able to find varieties of native shrubs and trees that I couldn't find at the local nurseries. The owner quickly responded to my email, despite the busy planting season. I highly recommend this company!
I have had trouble finding some natives that are common in the woods but uncommon in nurseries. Mail Order Natives had the Mapleleaf viburnums, were responsive to email questions (it is amazing how many sites have a website option to send them email, but they never respond), and sent me good-sized, very healthy plants exactly when I asked them to.
