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Comments regarding Mail-Order Natives (Mail Order Natives)

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  Feedback History and Summary  
73 positives
2 neutrals
1 negative

Comments:

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RatingAuthorContent
Positive tootle
(7 reviews)
On Mar 14, 2008, tootle Jacksonville, NC (Zone 8b) wrote:

Just had my first , but not my last I'm sure, order from this company and am delighted. The plant is healthy, actually larger than I expected and the packaging was excellent. Thank you.

Positive esteve59
(38 reviews)
On Feb 16, 2008, esteve59 Annapolis, MD wrote:

I ordered on their e-bay site and had a positive experience as well.
Very nice Pinus thunbergii (Japanese Black Pine)
Healthy plants/trees ,shipped fast...

Positive decklife
(1 review)
On Feb 2, 2008, decklife Rockport, TX (Zone 9b) wrote:

I am so very pleased with the 3 plants I received from Mail Order Natives. I got the help I needed when I asked questions by email and by phone. The shipping was fast and the plants very nicely packed, with no damage whatsoever. I plan to order more.

Positive Billmc
(3 reviews)
On Jan 1, 2008, Billmc Mesa, AZ (Zone 9a) wrote:

Purchased two plants from this nursery recently. They were very healthy and looked like they had just been dug the day I received them. I will do business with this nursery again without hesitation.


On February 25th, 2008, Billmc added the following:

I've now made two orders with this nursery. Both times I received very healthy, vigorous plants and very fast service.
Positive chadickfarms
(2 reviews)
On Dec 3, 2007, chadickfarms Richland Hills, TX (Zone 7b) wrote:

Over the last year I've purchased several plant orders from Mail Order Natives and have been very pleased. While not all of the plants have looked that great upon unpacking, except for one, they have thrived once planted. I emailed Amy about the one struggling plant and she promptly offered to replace the plant or refund my Paypal account - no questions asked.

In addition to the selection, another thing I like about this company is the pricing - ALL of the prices are very reasonable, including shipping charges. I'll continue to order and to refer this company, they're a great source with great customer service.

Positive fdriscoll
(2 reviews)
On Oct 23, 2007, fdriscoll Spencer, NC wrote:

Plants arrived quickly and were well packaged. They were exactly as promised. Even in the extreme drought we have suffered, the plants survived and prospered. I would highly recommend this company.

Positive asafla
(7 reviews)
On Jul 5, 2007, asafla Palm Harbor, FL (Zone 9b) wrote:

I like this company. Everything was packed carefully and arrived in good condition. The plants are healthy.

Positive Cordeledawg
(19 reviews)
On Jun 29, 2007, Cordeledawg Cordele, GA (Zone 8a) wrote:

I was not expecting to receive my trees fully leafed out! It's as if Mail-order Natives went into the growing fields and freshly dug these! I'm impressed with my order. Maybe it's the time of the year in which I ordered these, but still I can't get over how healthy these 8 trees are, packaged in their own soil-filled container. I was expecting dormant bare root sticks which is what I've received from other tree companies. I'm also appreciative of the care they took to package and ship my order.

Positive BruMeta
(14 reviews)
On Jun 9, 2007, BruMeta Livingston Manor, NY wrote:

Ordered hard-to-find Xanthorhiza simplicissima (Yellow Root). Very impressed with quality and size of plants. Not gallon as listed, but with well developed root systems and extensive branching in generous quart+ pots. Well packaged, perky plants with very fast delivery. Shipping a bit steep, but perhaps that can't be helped.

Positive RaiderLep
(8 reviews)
On May 8, 2007, RaiderLep Los Alamos, NM (Zone 5a) wrote:

I got home for lunch today and there was a big box on my porch. I thought it was a bundle of daylilies from Oakes, but it turned out to be the Coral Honeysuckle I ordered from Mail-Order Natives. The plant was much larger than I thought it would be, and appears to be very healthy. It got here fast, and was very carefully packaged in shredded paper. So far so good!

Positive passiflora07
(2 reviews)
On Apr 15, 2007, passiflora07 Fern Park, FL (Zone 9b) wrote:

Bought 6 partridge berry plants. They arrived in perfect condition, well-packed, and are still thriving! I would definately purchase from Mail Order Natives again.

Positive greenkat
(2 reviews)
On Apr 3, 2007, greenkat Crofton, MD (Zone 7a) wrote:

The cinnamon ferns that I bought from Mail-Order Natives arrived in great condition. I would order from this company again.

Positive Cretaceous
(32 reviews)
On Mar 29, 2007, Cretaceous El Sobrante, CA (Zone 9b) wrote:

I recently purchased two ferns from Mail-Order Natives. The plants were very well priced and the order arrived quickly and in excellent condition !


On November 15th, 2007, Cretaceous added the following:

I recently ordered another fern from Mail-Order Natives. The plant arrived quickly and in excellent condition.
Positive Idahoan
(17 reviews)
On Feb 28, 2007, Idahoan Boise, ID (Zone 6a) wrote:

Thank you Amy! The Smilax Smallii arrived today safe and sound

I am looking forward to dealing with you again. Thank you for the catalog!
Judy

Positive springfaust
(1 review)
On Feb 17, 2007, springfaust Branson, MO (Zone 6b) wrote:

Received plants yesterday Feb. 16, 2007. Six native azaleas arrived in excellent condition. Very pleased with the nursery, good prices and good size plants. One gallon for nine bucks, not bad.

Positive jeanahl
(1 review)
On Oct 24, 2006, jeanahl Hollywood, FL wrote:

Ordered 2 Passion Vines on 10-21-2006 (which was a Saturday) and received them in good condition early today, 10-24-2006. I was surprised and delighted. They were very well packed. Can't wait to get them in the ground!

Positive HappyGardenerWI
(1 review)
On Oct 20, 2006, HappyGardenerWI Eau Claire WI & The Villages FL, WI (Zone 9a) wrote:

My order of 23 plants received in October, 2006, is composed of small, well-rooted, carefully-packaged plants just the right size for transplanting. As a member of the Florida Native Plant Society, I am especially happy to have found this nursery. From beginning to end, Amy follows through. I'm very pleased.

Positive BenGurnee
(8 reviews)
On Jul 22, 2006, BenGurnee Gurnee, IL (Zone 5b) wrote:

I am quite pleased with my purchase. I ordered a Live Oak and a Laurel Oak. After I placed my order, Amy sent me an email that the trees had shipped and the trees arrived in excellent condition. I ordered on Tuesday and received the trees on Friday via UPS. Each was about 1.5 feet tall and healthy. The prices are great and Amy was very friendly.

Positive jpolk34
(10 reviews)
On Jun 2, 2006, jpolk34 Hattiesburg, MS (Zone 8a) wrote:

Ordered some dwarf palmetto palms which arrived in great shape and decent size (about 1gal.) Planted them last week and they are already sending up new shoots. Will definitely buy from Amy again!

Positive tobee43
(37 reviews)
On May 19, 2006, tobee43 groveland, FL (Zone 9b) wrote:

i have emailed this company twice ( actually 3 times) with absolutely NO response. i realized that they have had all positive ratings....that's exactly why i purchased from them. i just HATE having to do their first negative. it certainly doesn't make me feel very good. but then again, it doesn't make me feel very good to have unanswered emails and dead plants either.

i placed my order on 3/25/2006 with clear instructions NOT to ship until MAY. when i printed the paypal invoice my instructions where not there. however, i know i had typed them in and really wasn't worried since my address was printed and no one ships in our area anyway march or april. well......that's what i thought... i rec'd the order in the first week in april! they must have shipped it immediately with no concern about where is was going. our ground was still hard and cold. the plants were completely dormant. i emailed the email address that i had but got no response. however, i didn't continue to attempt to contact them since i decided i would give these plants a chance. my fault maybe. but i'm usually good with dormant plants and with the company's ratings felt i should be ok. my mistake. but when i think back i never heard back from them anyway.

i couldn't plant them for the first week. however, they were kept in peat and protected. i planted them the following week since i had no place to store them for any longer time period. 5 of the plants are dead. the others tiny and just not doing well.

even if my shipping note had been missed, just LOOK at my address. NO ONE SHIPS TO ME the first week april....PERIOD. and although i'm a sub climate zone 4....even if you look at the 6a........you don't ship yet anyway.

i'm disappointed that absolutely no one has responded....even on the email marked 2nd request.

rec'ing good plants is a great thing from a company. but the truth about a company is told when there is a problem to deal with. and apparently, they have chosen just to ignore me. i'm so disappointed...this could have been resolved.


On May 19th, 2006, tobee43 added the following:

i just need to add.....that if their shipping season ends on april 30th and that's when my plants had been shipped. they would have had a much better chance to make it. since bushes and trees are planted the first and second weeks in may in my area. in april we still had snow and frozen ground.
On May 19th, 2006, tobee43 changed the rating from negative to positive and added the following:

amy emailed me, she had been out of town. i'm so happy to have heard that. she immediately refunded my money on the problem plants.

that's all one can expect and as a result i am giving her a postitive. i loved her list of plants and will know that if and when i do orde again, i will email her first to see if she could ship me the last week in april.
Positive dixie_angel
(23 reviews)
On May 18, 2006, dixie_angel Trenton, TN wrote:

AWESOME ...everything! Definately a site to buy from, with confidence! :0)

Positive flamingonut
(12 reviews)
On Apr 30, 2006, flamingonut New Milford, NJ wrote:

I was surprised how large and healthy my well packed 3 plants were. I'd definitely order from them again! (Coral Honeysuckle, Lobelia puberula, Hibiscus coccineus).

Positive acwtim
(16 reviews)
On Mar 30, 2006, acwtim Acworth, GA wrote:

I ordered a windmill palm from this company and was very pleased with the quality,value and the reasonable shipping charges. I will order from this company in the future.

Positive wb2001
(9 reviews)
On Mar 16, 2006, wb2001 Downsville, LA wrote:

The plants were so large and healthy in my first order I immediately ordered a second time. Nice sized plants and vigorous roots. This company is a great source for plants.

Positive treeguy_NY
(12 reviews)
On Feb 22, 2006, treeguy_NY West Seneca, NY (Zone 6a) wrote:

I'm a repeat customer and also cannot say enough good about this company. Plants are always in great shape with a strong, well developed, and healthy root system. Great company!

Positive escambiaguy
(5 reviews)
On Dec 23, 2005, escambiaguy Atmore, AL (Zone 8b) wrote:

I have nothing but good things to say about this company. Every plant I have recieved has been very healthy with a good root system.

Positive ncpepper
(21 reviews)
On Jun 20, 2005, ncpepper Pilot Mountain, NC (Zone 7a) wrote:

Very pleased with the plants ordered.
They were shipped promptly and well.
The plants had great root systems and were good-sized.
Good selection of natives and reasonable price.

Positive mkclyburn
(2 reviews)
On Mar 19, 2005, mkclyburn Madison, GA wrote:

Wow, what a wonderful surprise! First of all they had some plants that I've had trouble finding. Second, the prices were good. BEST OF ALL the plants arrived extremely healthy, well-packed and obviously well-cared-for. The partridgeberry was much bigger than expected. I'm ordering more right now!

Positive slubberdegulion
(33 reviews)
On Mar 3, 2005, slubberdegulion Roanoke, VA (Zone 7a) wrote:

What a great nursery! I ordered an illicium and a calycanthus, both of which are a nice size for the price. The anise tree looks VERY nice and healthy. I can't wait for the sweet shrub to break dormancy this spring. The total cost was the price I had paid for an illicium alone through another company. Wish I had known then... I would recommend this nursery to anyone.

Positive Theresa24
(4 reviews)
On Mar 2, 2005, Theresa24 Orange Park, FL (Zone 8b) wrote:

Recently received my first order from Mail Order Natives and was VERY pleased with size of shrub and particularly the great care put into packaging and wrapping rootball. Will order again.

Positive GlennT
(2 reviews)
On Mar 1, 2004, GlennT wrote:

I was glad to find this company and the many natives that they have available. My pawpaw and cowcumber (big-leaf magnolia) arrived in great shape with healthy root systems. The plants are small but perhaps that will help my percentage of success as both of these are known for difficulty in transplanting!

Positive MissSherry
(5 reviews)
On Jan 7, 2004, MissSherry Wiggins, MS wrote:

Outstanding mail-order nursery! I have ordered many plants, mostly natives, from many mail order nurseries, and this company sent the largest plants for the least money of any of them. The plants were well packaged and arrived in excellent condition. Mail-Order Natives also has a very large selection of our southeastern native plants. I HIGHLY recommend this nursery!
MissSherry


On November 25th, 2006, MissSherry added the following:

My 5 1/2 acres of wooded property was devastated by Hurricane Katrina last year, and the clean-up and restoration has been overwhelming! I ordered more trees and shrubs than I've even bothered to count from Mail Order Natives last fall and again this fall and have been happy with all of them. I'm so grateful that this nursery specializes in Deep South natives! They offer a huge selection of native southeastern azaleas - I really appreciate that!
Positive Johnboy99
(1 review)
On Jan 3, 2004, Johnboy99 wrote:

This company is a real gem. Hard to find native plants, shipped well and ready to grow. I have been satisfied over the years with numerous orders. Can't go wrong here.

Positive Missyinbama
(35 reviews)
On Nov 25, 2003, Missyinbama Wetumpka, AL (Zone 8a) wrote:

Great company! All of the plants I ordered arrived in great shape, like I would have gone to the nursery and picked them out myself. I was able to find varieties of native shrubs and trees that I couldn't find at the local nurseries. The owner quickly responded to my email, despite the busy planting season. I highly recommend this company!

Positive annlitke
(1 review)
On Apr 1, 1999, annlitke wrote:

I have had trouble finding some natives that are common in the woods but uncommon in nurseries. Mail Order Natives had the Mapleleaf viburnums, were responsive to email questions (it is amazing how many sites have a website option to send them email, but they never respond), and sent me good-sized, very healthy plants exactly when I asked them to.

Positive paulachalmer
(1 review)
On Feb 1, 1998, paulachalmer wrote:

I ordered several trees, which arrived quickly and in good condition.

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