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|On Apr 1, 2009, JayinFlorida Auburndale, FL (Zone 9a) wrote:
I recently purchased a 3 gallon "Sabal Louisina" from them. The Sabal I received was really not what I was expecting after spending $40 for it. It only had 2 full fronds and the rest had been cut of and long stems were all that was left. The palm fronds are also growing in a weird, almost deformed way. I e-mailed them about it and was simply told that "It will put on new growth this spring-summer. Thanks for your order"
|On Jan 13, 2009, mothermole Deer Park, IL (Zone 5b) wrote:
I ordered a tree that I requested it to be delivered in April 2009 and it arrived a week later in January. I wrote my shipping request in the payment remarks as well as in the paypal remarks. The tree had a shipping invoice with it and even it had the April 2009 shipping request written on the bottom of it in someones handwriting but with a line through it and still they shipped the dormant tree.
On January 13th, 2009, mothermole changed the rating from negative to neutral and added the following:
I recvd. a call from Amy with her apologies and an offer of a new tree in Spring. I accepted the apology and am delaying the offer to see if this tree lives or not. I am changing my rating to neutral until Spring to see if it survives and if it doesn't to see if they back up their reshipping offer.
Again, I will say the plant is in beautiful shape, nicely packed at a fair price. If it weren't for this shipping mix up I would have given them my highest rating.