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I have had success with Winn's Fancy Hibiscus. I've had several informative conversations with Winn; he always seemed so upbeat and eager to share his knowledge of how to grow his hibiscus. I live in Virginia, ordered the hibiscus in April and requested they be sent right away. Yes, they were smaller then expected, but with the care and feeding suggested -- in 2 months have grown to a good size. One of the plants hadn't been well established yet and sent too early (I probably should have followed Winn's advice and waited.) It didn't survive and Winn replaced it right away -- no question asked, no hassles. This is a good company and I will probably order more - if I can find space to winter them over.
On Jun 3, 2012, reynava Clear Lake Shores, TX wrote:
I have found Winn Soldani to be extremely helpful. He has held my hand walked me through my plant issues, which were no fault of his. The two plants I received from Winn were healthy and beautiful. AR in Kemah, Texas
Posted on August 21, 2011, updated August 25, 2011
Ordered 4 plants from Winn at Fancy Hibiscus. Great guy to deal with. I wanted the Black Dragon but he told me that the plants were too small and he did not want to send me a small plant because that may create a bad impression about his company. He guarantees his plants and says that he will replace any one that does not survive the journey from his garden to the customer's garden. I felt very comfortable to talk to him and do business with him.
On August 25th, 2011, MajiA added the following:
Wife calls me at work to ask did you order more hibiscus? I said no, and she says I just came back from work and what is this box with "Black Dragon" doing at our door??
Guess what, Winn sent me a nice Black Dragon plant. He emailed me later to say that he found it and wanted to share with me. Now, if you don't want to do business with a person like that, I don't know who you want to do business with.
I hope you all give me more business and I hope that he will give you all the hibiscus that will make you smile.
We have purchased 14 plants in less than a years time from Winn. We have always been dealt with in a very professional manner, our plants have arrived as he said they would, and questions have always been answered. I am glad I DIDNT run in to this site prior. I may have not tried Winn and I would have lost out on some very nice plants! People who are considering ordering from Winn - my suggestion is DO IT! People who get on these sites to complain - you really should wonder about THEM!
On Mar 14, 2011, UchikiMatsu Pompano Beach, FL wrote:
Residing in the same county as Winn, my partner and I have visited his garden several times now and have purchased a total of 10 plants. Two of them, gifts for others, did not survive. Unfortunately, I cannot account for how others cared for the plants, but when I mentioned to Winn that 2 plants died, he replaced them immediately, no questions asked. Of the 6 I kept for myself, all are healthy, vigorous, beautiful plants. I wanted 2 varieties for which he did not have larger plants and I bought those small. The other 4 BLOOM EVERY DAY, gorgeous and breathtaking. All we did was follow Winn's advice. He took his time with us, teaching, explaining, answering any and all of our questions. I highly recommend Winn and Fancy Hibiscus.
On Jul 14, 2010, blupit007 Clinton, CT (Zone 6b) wrote:
I spoke to Winn several times before deciding on the 4 plants I would buy. He was very knowledgeable and patient with me. When I finally decided on what to buy, they arrived within 3 days.
I was unhappy with two of them. I told him about it and he offered my money back. I send the 2 of them back to him and he refunded the entire amount for all 4! I asked him why, and he said that he doesn't want an unhappy customer, to keep the other 2 plants and hopefully we could do business again. He even refunded the initial shipping cost as well as the shipping it cost me to return the plants to him.
I am now a very happy customer of Winn. His customer service is an A+. I will definitely place another order with Winn. He is truly a kind & honest person who strives for 100% customer satisfaction. Thanks Winn!
On Apr 29, 2008, sunsetcruser99 Santa Clara, CA wrote:
I, at first, ordered two plants from Winn. The order came quickly, but alas, one did not make the trip, It was dead. I then called Winn back and he credited me for the dead plant. I realy liked some of what i saw on his site, and on faith I ordered two more, and this time he paid for the shiping.
Now i am so glad i did as there are three very nice blooming hibiscus plants in my yard. And they are as stunning as the ones he had on his site.
I am a novice gardener, at best, and only followed his advise and the plants are thriving with awsome blooms!
I highly recommend this site. I have purchased 5 fancy hibiscus from Winn this season. The service was excellent I was given the time to ask the questions that needed asking. The answers were patient and informative. I had no surprises when receiving my orders. The plants arrived in excellent condition on a timely basis. I did receive small plants on one of the varieties but I was told up front they would be small. They are doing very nicely now. On my second order (different varieties) I was told the plants were much larger. They in fact were and in fantastic condition, they began to bloom within 4 days of receipt. I am about to make a third order this morning. I am a very satisfied customer. I have spent hundreds of dollars ordering plants and bulbs online this year. Fancy Hibiscus dot com has been my most pleasant experience thus far in terms of service and quality.
On Apr 25, 2004, neheskett Albert Lea, MN (Zone 4b) wrote:
I have ordered from Winn twice, and both times recieved very healthy and vigorous plants that were remarkably well packaged. Being a Minnesotan, I'm not too familiar with tropicals but a simple phone call to Winn (and it is Winn himself who answers the phone!) and he had all the answers to my questions. Winn is very personable and extremely knowledgeable about his hibiscus. Definitely A+ recommended. Huge selection too!
Simply the best in terms of variety, helpfulness and knowledge. The catalog is stunning and Winn is more than helpful in terms of helping grow the plants. I killed one- all my fault- and Winn told me what I had done wrong and replaced it. I ended up buying another plant. I was at fault and did not ask for this replacement, but Winn stands by his products, all of which are thriving.
Fantastic service, variety, and healthy stock. Honest man with honest answers and is very helpful with any questions. I live in NJ and, due to the climate have to over-winter indoors for 3 years now and from someone with my knowledge of the plant Winn knows what he is talking about and comes highly recommended.
A nice web site and small full color flyer. If you're looking for fancy hibiscus this is the place. Talk about personal service, literature says "Call Winn" "call anytime" - Winn answered the phone himself - discussed what I was looking for and made pro/con recommendations for my locale. When I called back two weeks later to add to my order it took him about 15 seconds to find "the envelop he wrote my order on". (Not sure if I believe that or not.) Unfortunately, these hibiscus seemed mostly too tropical for Northern Ohio. Several did pretty well, and most of the others bloomed but never seemed to really get going.