PlantFiles is getting a new look! Just in time for spring, we're rolling out a new look for the best online plants database. It will also work with your smart phones and mobile devices, so now you can take it with you on garden center visits or botanical garden tours. Questions or comments? Please post them here.
On Sep 10, 2013, glennsgirl54 Cocoa Beach, FL wrote:
Posted on October 7, 2012, updated September 10, 2013
I found this company on Google maps and thought they were a store close to me. I called and discovered they were a online site only but the owner invited me to come anyway. I was able to select and purchase right on the spot. I was also told that I could order anytime and come get them at my convenience. I loved the customer service. The plants were great and with the visit I got a couple extra plants thrown in for free. Great Christmas gift ideas and they even carry the glass globe terrariums. Very Very satisfied!
On September 10th, 2013, glennsgirl54 added the following:
Wow, after almost a year, I can say that this company never fails. I have sent gifts for birthdays, Mother's day, anniversarys and Easter. Never a delay, nor a problem with unhappy recipients. I tried other air plant sites and Air Plant City has larger and nicer plants. Expect a "wow" when you open your box.
The next best thing is the phone; it gets answered and the owner is always so happy to help.
Thanks Cathy and Air Plant City for making my gift giving so easy!
I have ordered from Air Plant City several times and have always had a good experience. Cathy is always friendly but professional and service was alway prompt. I love the plants! They arrive healthy and Cathy's information on caring for the individual plants is always spot on. If I find a plant isn't growing or performing as expected Cathy has helped me out to determine what is wrong and how to fix it. I would recommend Air Plant City to anyone looking to get healthy plants and wanting to start or expand their Tillandsia collection.
On Sep 23, 2012, magicmac Crown Heights, NY wrote:
Things I like: 1. They answer the phone. Had a long conversation and had all my questions answered.2.They helped me place the order online. 3.The plants were very healthy and larger, nicer than I had obtained in the past. 4. They have a FB page where I can leave notes and ask questions.5. They have excellent care instruction.
Things didn't like: They don't label the plants but do provide a list with some description. 2. They don't require signature on the box from the post office and the post office left it at my door.
I have been dealing with Cathy and Airplant City since 2005! I have found her to be very helpful and professional. She has shown a genuine concern for not only prompt shipping but also for the quality of the plants and their condition. I would highly recommend Airplant City for beautiful plants and decorative ideas!! Thank You Cathy for your insights and help!!