On Sep 10, 2013, glennsgirl54 Cocoa Beach, FL wrote:
Posted on October 7, 2012, updated September 10, 2013
I found this company on Google maps and thought they were a store close to me. I called and discovered they were a online site only but the owner invited me to come anyway. I was able to select and purchase right on the spot. I was also told that I could order anytime and come get them at my convenience. I loved the customer service. The plants were great and with the visit I got a couple extra plants thrown in for free. Great Christmas gift ideas and they even carry the glass globe terrariums. Very Very satisfied!
On September 10th, 2013, glennsgirl54 added the following:
Wow, after almost a year, I can say that this company never fails. I have sent gifts for birthdays, Mother's day, anniversarys and Easter. Never a delay, nor a problem with unhappy recipients. I tried other air plant sites and Air Plant City has larger and nicer plants. Expect a "wow" when you open your box.
The next best thing is the phone; it gets answered and the owner is always so happy to help.
Thanks Cathy and Air Plant City for making my gift giving so easy!
I have ordered from Air Plant City several times and have always had a good experience. Cathy is always friendly but professional and service was alway prompt. I love the plants! They arrive healthy and Cathy's information on caring for the individual plants is always spot on. If I find a plant isn't growing or performing as expected Cathy has helped me out to determine what is wrong and how to fix it. I would recommend Air Plant City to anyone looking to get healthy plants and wanting to start or expand their Tillandsia collection.
On Sep 23, 2012, magicmac Crown Heights, NY wrote:
Things I like: 1. They answer the phone. Had a long conversation and had all my questions answered.2.They helped me place the order online. 3.The plants were very healthy and larger, nicer than I had obtained in the past. 4. They have a FB page where I can leave notes and ask questions.5. They have excellent care instruction.
Things didn't like: They don't label the plants but do provide a list with some description. 2. They don't require signature on the box from the post office and the post office left it at my door.
I have been dealing with Cathy and Airplant City since 2005! I have found her to be very helpful and professional. She has shown a genuine concern for not only prompt shipping but also for the quality of the plants and their condition. I would highly recommend Airplant City for beautiful plants and decorative ideas!! Thank You Cathy for your insights and help!!