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Comments regarding Brushwood Nursery

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  Feedback History and Summary  
197 positives
4 neutrals
2 negatives

Comments:

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RatingAuthorContent
Positive Birn
(2 reviews)
On Sep 9, 2011, Birn Columbus, MS wrote:

My passion flower and trumpet vines arrived today. Not only are they beautiful plants, they were meticulously wrapped and carefully packaged. A first class operation.

Positive moazpa
(1 review)
On Aug 8, 2011, moazpa Philadelphia, PA wrote:

I do NOT have the green thumb in the family. I've wanted roses for a long time, but can never get bare roots to grow. I ordered from Brushwood as a last ditch effort before conceding that roses aren't for me, really.
My order arrived as scheduled, two happy-looking, 12" plants. I planted the Zephirine Drouhin Roses in a part sun spot in my yard in early June, and they are doing great!!! Two months later they are over 3 feet tall and have tons of new growth.
Customer service at Brushwood was prompt and helpful in that someone answered a question I had about planting them very quickly by email.
If these rose vines continue to be this happy, I might finally have to learn how to prune! :-)

Positive calle
(5 reviews)
On Jun 12, 2011, calle Centre, AL (Zone 7b) wrote:

I ordered three climbing roses and they arrived so perfectly packaged that there was not as much as a bent leaf. The plants are very healthy and a good size for the price. Overall an excellent mail order experience. I like being able to be notified when an out of stock item is available again. I will order from this company again.

Positive NHBabs
(6 reviews)
On Jun 3, 2011, NHBabs Concord, NH wrote:

Healthy mid-sized plants (mostly clematis) that have grown well for me, blooming in their second year. Excellent selection, excellent packaging and an astonishingly low shipping cost. When the shipping, quantity discount, and a coupon were added, these robust plants were cost comparable with much smaller plants from other suppliers, but far better plants. I have ordered from Brushwood twice and will not hesitate to order from them again.

Positive devonrose
(1 review)
On Jun 2, 2011, devonrose Lewes, DE wrote:

This was my first order with Brushwood and my four chosen clematis are very healthy, growing and looking great. My plants were very well packaged and shipped in a timely manner. There are other vines that I wanted but were not in stock at the time I placed my order. So I will be ordering from them in the future. I am a very happy and satisfied customer.

Positive k2cedarcity
(3 reviews)
On May 25, 2011, k2cedarcity Dayton, NV (Zone 5b) wrote:

A+++ My order shipped on Mon. and arrived here Wed. From GA to NV. The six clematis are very healthy and LARGE.
Packing was supberb. You can tell that Dan has been doing this for a while. He has the secret to excellent plants, ordering ease, shipping and great communication. Thank you Brushwood, you're the best! I will be ordering again and highly recommend that you do the same.

Positive zubababy
(13 reviews)
On May 13, 2011, zubababy West Jordan, UT wrote:

I have ordered from Brushwood Nursery a couple of times now. Each time I receive my orders I am pleasantly surprised by the size and health of the plants they send. They ship when stated, everything is packed well, good size plants.
Thanks!

Positive ginalove294
(5 reviews)
On May 10, 2011, ginalove294 Youngstown, OH wrote:

Ordered a Clematis, a False Hydrangea and a Honeysuckle. All three overwintered perfectly and are growing beautifully. If I need another vine, I would order from this company again.

Positive seagardener
(32 reviews)
On May 6, 2011, seagardener Southport, ME wrote:

I ordered 3 clematis, 2 wisteria (one on sale!) and 1 honeysuckle vine. All arrived in great condition, well packed and a good size for the price charged. Local nurseries charge about double for a similar size plant. They had good communication as well, notifiying me of shipment. When I sent them a confirmation that my order arrived and in good condition, Dan responded promptly. A great operation.

Positive spikemom
(4 reviews)
On May 2, 2011, spikemom Philadelphia, PA wrote:

I just received two clematis vines; this was the first order I had placed since the nursery moved from Pennsylvania to Georgia. Shipping was prompt, and the vines were lush and healthy on arrival. I'm a longtime Brushwood customer, and have never been disappointed with any of my orders.

Positive ksjamison
(7 reviews)
On Apr 28, 2011, ksjamison Wilmington, DE wrote:

I'm new to clematis and love the selection from Brushwood.
The three I purchase arrived today in perfect condition.

Positive missionfancy
(3 reviews)
On Apr 25, 2011, missionfancy Ames, IA wrote:

I received 12 plants on April 21st. They were all healthy, beautiful plants. This was my first experience ordering from Brushwood, but not my last. I was impressed with their selection, quality, and customer service.

Positive topperdkt
(2 reviews)
On Apr 4, 2011, topperdkt Pickens, SC wrote:

I received my plants on April1. I ordered 3 different plants and all 3 arrived in excellent condition. I was amazed at the size of the plants! This was my first order with Brushwood Nursery and I look forward to ordering from them again soon. I would highly recommend giving them a try.

Positive pirl
(33 reviews)
On Mar 31, 2011, pirl (Arlene) Southold, NY (Zone 7a) wrote:

Posted on June 18, 2010, updated March 31, 2011
A few weeks ago I ordered four clematis from Dan at Brushwood Nursery and they arrived yesterday as per my wishes. I could not be more thrilled! One is at least a foot tall and very bushy and the others are also very large, about 10". Dan was excellent with communication since I had added a note that we'd be on vacation for a week so he scheduled the delivery at a time that was good for me.

I am thoroughly delighted with this company!


On March 31st, 2011, pirl added the following:

Today, 3/31/11, I received my latest order of clematises from Brushwood and I'm very pleased with the plants, the excellent packing, the superb communication with Dan.

I refuse to play the juvenile games others play by comparing what they got from other companies. It isn't fair to anyone.

Dan is honest, reliable and trustworthy. He will always have my business.
Positive amaccracken
(1 review)
On Mar 27, 2011, amaccracken Mesa, AZ wrote:

I received my first order from Brushwood a few weeks ago. I picked the option of Brushwood determining the mailing date. I received the plants within a week. The plants were packed nicely and arrived very healthy. I appreciate the detailed information on their website which helped me pick out the best plants for my garden and provided planting instructions.

Positive shihtzumom
(11 reviews)
On Mar 26, 2011, shihtzumom Pearisburg, VA (Zone 7a) wrote:

I received my first order for clematis from Brushwood. They were very well packed, some with buds, and shipping was very fair for my order of 5 clematis. That said, I did receive much smaller clematis than I have gotten from SSV but her shipping is more. So I guess we will see how well these plants do and I will have more of a comparison - I also hope their warmer climate in GA won't impact how they act for me in VA.

Positive bibbykitty
(36 reviews)
On Mar 21, 2011, bibbykitty San Antonio, TX (Zone 8b) wrote:

Posted on October 14, 2005, updated March 21, 2011
I ordered three own root roses from this company. I was very unhappy with the delivery company a huge problem getting the roses to my house.....
The roses however were large well rooted plants would definitely recommend this company to anyone. I buy a lot of own root roses from a number of suppliers. most Brushwood has some of the larger plants I have received for the money, and even with the trauma they went through late delivery and rough treatment they were in good shape. I am pleased with them. Order with confidence. Great Plants.


On March 21st, 2011, bibbykitty added the following:

I have ordered quite a few plants from Brushwood over a span of several years. I have always been happy with the plants I received.
I just got my latest order friday, as always the plants are large, well rooted and healthy. I would recommend this compaby to anyone looking for an online supplier. I have had wonderful results with them.
Positive katie59
(5 reviews)
On Mar 17, 2011, katie59 Woodinville, WA (Zone 8b) wrote:

Ordered from Brushwood this year for the first time as they were the only nursery that had Omoshiro. My order came today, as scheduled and I was notified of shipping. The plants are big and they were packed exquisitely. I will definitely order from Brushwood again.

Positive pbk
(15 reviews)
On Mar 10, 2011, pbk Charleston, SC wrote:

First time order and I received beautiful plants that were very well packaged (and no styrofoam peanuts!).

Positive mrs_colla
(29 reviews)
On Feb 21, 2011, mrs_colla Marin, CA (Zone 9b) wrote:

Posted on May 19, 2008, updated February 21, 2011
Nicely packed, very healthy plants with good roots, not clipped to fit the box, but boxed to fit the plants.
Will be back for more!


On September 16th, 2008, mrs_colla changed the rating from positive to neutral and added the following:

After some time, the clematis both died. I waited a while to see if they would come back, as I planted them deep enough to recover from wilting if it would occur, but alas, the plants died.
I contacted Dan by email, and he asked me more information on how and where the plants were planted.

I sent him the info but haven't heard back from him.
I could have emailed him immediately, but since clematis dares to wilt and bounce back, I decided to give them the benefit of the doubt. My loss.

I have bought clematis from another nursery with more flexibilty and will stick to him from now on.

I won't order again.
On February 21st, 2011, mrs_colla changed the rating from neutral to positive and added the following:

I have written ordered 4 clematis and 1 honeysuckle, and they came packed beautifully, with great roots, and promising new growth.
Positive OITGAD
(6 reviews)
On Sep 2, 2010, OITGAD Hicksville, NY wrote:

I came to Dave's Garden to search for a vendor that sold Zephirine Drouhin Climbing Rose. As a result I came upon this vendor. Much to my delight I found that he also sold Passion Flower vines. Both plants I wanted were out of stock so I put my name on the "notify when ready list." First sign of good customer service...within a few days my plants were back in stock...I bought two Zephirine and one Passiflora Blue Bouquet. All three plants arrived within one week and were perfect...the packing was done with such detail that the plants came out of their boxes in excellent shape. I planted both at the end of May...a little late for the rose, but I was far more optimistic about the Passiflora. Results? Blue Bouquet is stunning...it is close to 20 feet tall and is FILLED with beautiful flowers. I'm in Zone 7 and will try to overwinter the plant outside...I've done this before and have had some luck (the plant is right next to my chimney and gets wonderful sun...I may try a cutting as well. For those of you on the East coast, you know that this has been the hottest summer in years...it has been brutal. Both of my roses are planted between two established buddleia plants...that is probably why they have surived this heat. They did receive early morning sun and then partial secondary to the shade of their "nurse" plants. No flowers (I didn't expect any this year) however each plant has grown to well over 6 feet tall. I fully expect to have my first roses next year. Each rose bush is putting out new runners and the plants look very healthy. I would wholeheartedly recommend this vendor - the customer service was top notch and the plants were superb.

Positive 7B_8A
(12 reviews)
On Jun 25, 2010, 7B_8A Fayetteville, GA wrote:

Ordered two vines (clerodendum thomsoniae & actinidia pilosula) during their end of season sale. Have ordered tiny clematis vines from competitors during similar sales in the past (mainly because of the price). Never received better sized (qt. pots), healthier or more vigorous vines for the price from any m.o. company ever. Can't wait until shipping resumes to see if their clematis are just as good.

Positive Emma75
(7 reviews)
On Jun 4, 2010, Emma75 DeLand, FL (Zone 9b) wrote:

I have been wanting the double form of Carolina Jessamine called 'Pride of Augusta' for a couple of years. Last Fall, I utilized Brushwood's option to be e-mailed when the item came back in stock. The day I received the e-mail, I purchased this and Clematis Perle d'Azur. Both plants arrived today in excellent condition! Strong roots, abundant growth, and no damage to any of the foliage. Plants came very well packaged via UPS. I will definitely use this nursery again!

Positive lkarnatz
(2 reviews)
On May 22, 2010, lkarnatz Fayetteville, AR wrote:

I received two climbing roses and two different clematis yesterday. They were well-packed in recyclable packaging and look excellent and healthy. I will plant them today and keep you posted on how they do.

Positive Tex68
(6 reviews)
On May 19, 2010, Tex68 Long Branch, NJ (Zone 7a) wrote:

Ordered 6 rose climbers from Brushwood some on sale and some on regular price. Placed my order on a Saturday and received it on a Wednesday. The roses were vigorous and healthy. Buds and blooms on some. The long canes were carefully bent and secured to avoid breakage. Packaging was excellent with the use of biodegradable materials.
Flat rate shipping of $10, plus I got a discount of $10 for buying 6 plants. You get a discount of $5 for every 3 plants you purchase regardless if it's on sale or not. So it's just like I did not pay for shipping at all. Will order from this nursery again.

Positive skreger
(1 review)
On May 19, 2010, skreger Senoia, GA wrote:

This was my first order from Brushwood and I am very happy with my purchases..The plants were vigorous, healthy and well packed.
Will definitely be a repeat customer!

Positive wagneramy
(9 reviews)
On May 14, 2010, wagneramy Santa Cruz, CA (Zone 9a) wrote:

I ordered 3 clematis. They did not arrive. I emailed Dan and he was the best. He checked into the problem right away and found they had not been sent. He offered a free plant and sent my order right away. They were packed very well and in excellent condition. I would order from them again.

Positive sdube60
(9 reviews)
On May 12, 2010, sdube60 Charlton, MA wrote:

I ordered two roses from Brushwood, Morning Magic and Westerland climbing rose. Both arrived in perfect conditon loaded with healthy green foliage and several buds, carefully packaged and watered. The plants are now thriving in their new home and one rose is already in bloom. Their communication was outstanding and service excellent. I would highly recommend this company to others as I am very pleased with my roses and their service.

Positive wittjc
(4 reviews)
On May 9, 2010, wittjc Reisterstown, MD wrote:

I just received my first order from Brushwood and I am astounded and very pleased by the size and health of the plants. The packing was excellent as well.
I would not hesitate to order from them and will recommend them to others.

Negative swans1983
(1 review)
On May 6, 2010, swans1983 Magazine, AR wrote:

Posted on May 6, 2010, updated May 6, 2010
Yes, there return policy is stated on the page. But, the plants are very WEAK. I ordered 4 rosebushes ( not all the same type) last year. One came damaged, I called they said it would be ok, it was just a small limb that was broken. I TOOK THEIR WORD FOR IT.
Not, only did that one die they all DIED. different locations, and gardens. When I contacted them again, I was told the neighbor or my husband may have done it. I HAVE NO NEIGHBORS, AND MY HUSBAND STAYS AWAY FROM ALL OF MY FLOWERS. NO ON ALSO DID NOT GO TO THE OTHER GARDENS AND KILL THOSE. There is other providers with much stronger plants that last, and if they don't they stand behind them.


On May 6th, 2010, swans1983 added the following:

they will replace them and not make EXCUSES.
On May 6, 2010, Brushwood Nursery responded with:

"On May 6, 2010 11:28 AM, Brushwood Nursery responded with:

When a customer contacts us immediately with concerns about the condition of a plant or plants in their order, we assess each one carefully to determine if a replacement should be sent right away. In the case of one branch breaking, we usually ask the customer to see how it goes and get back in touch if it doesn't thrive. In the case of this customer, we didn't hear back about anything until this spring, so the assumption was that the plant in question was fine.
Their comment regarding a husband or neighbor damaging the plants was only a small part of the explanation of how many possible problems can occur over time that we can't possibly control and have no relationship to the quality of the plants we send or even their best efforts as a gardener. "


Positive DaylilyGardener
(8 reviews)
On Apr 30, 2010, DaylilyGardener Fair Lawn, NJ wrote:

Wonderful! Great communication and very nice to do business with. It was the first time ordering clematis and I changed my mind about what to order and it was no problem at all. He answered my email right away. Plants arrived the same week and all are healthy and happy. THANKS! Will surely order from again.

Positive greyslate
(12 reviews)
On Apr 30, 2010, greyslate Baltimore, MD wrote:

I have ordered several clematis from this company, and will continue to do so. I have never met a clematis in the local nursery, box store, or other online company, that was as vigorous and ready to grow as the ones I received from Brushwood. Well packed with excellent root growth and top growth, I can't wait for the flowers this year!

Positive ncollier614
(2 reviews)
On Apr 23, 2010, ncollier614 Ocala, FL wrote:

I sent several emails to this company because I had questions about different plants. They emailed me back every time and were very helpful. I found the plants that they suggested for my Zone (9) and they sent them super fast. I couldn't believe how healthy the plants were when I got them. One had blooms all over it. They are all doing well. I will be ordering from this company again. The whole experience was great! Not to many companies like this out there any more.

Positive pocketgardener
(3 reviews)
On Apr 22, 2010, pocketgardener Tulsa, OK wrote:

I am very pleased with the Duchess of Albany clematis I ordered. Our dear U.S. Post Office lost the package, therefore, it was late in being delivered. I expressed by concern to Dan who said it should survive a week in the packaging, if not to contact him. It not only survived the eight days in transit but arrived very healthy without even any wilting or bruising. I planted it immediately, mulched it, and it is already growing rapidly. It's a winner! I'll buy from Brushwood again!

Positive Fiesta216
(2 reviews)
On Apr 12, 2010, Fiesta216 King, NC (Zone 7a) wrote:

This was my first order from Brushwood Nursery. I couldn't believe how big the plants were when they arrived. They were carefully packaged and very healthy.

Positive Verguenza
(2 reviews)
On Apr 9, 2010, Verguenza Covington, GA (Zone 7b) wrote:

I ordered a clematis and 3 weeks later added a climbing rose to my order - everything went smoothly - the second was added to my first order and I was not charged shipping twice! This is the first time I ordered online and boy am I thrilled. The plants were in great condition and about 12 to 15 inches tall! I was not expecting that! Great people to work with - I will definitely order from them again!

Positive reece
(2 reviews)
On Apr 7, 2010, reece Matthews, NC (Zone 7b) wrote:

I ordered 6 clematis and all were received in wonderful condition. I've gifted some and planted some. These plants were top notch with excellent packing. I expect them to bloom and thrive! Brushwood was a tiny bit more expensive BUT the plants I received were at least twice as large (the root systems were amazing). I wish Brushwood would offer some more exotic vines (ie. gotta replace every year in zones 8 to 1) but I'll take what they offer. Communication was excellent.

Positive ge1836
(24 reviews)
On Mar 27, 2010, ge1836 Pittsford, NY (Zone 6a) wrote:

Even though my clematis arrived early I am thrilled with the size and condition of the plants.
Packing was superior.
Plants were damp and one has a bud.
We are still quite cold here and had night temps in the teens so the order will live in the house with me until I can acclimate it to the garden.
Many thanks for a great job.

Positive supertek2004
(2 reviews)
On Mar 21, 2010, supertek2004 Corpus Christi, TX wrote:

I was a bit hesitant to order in January because Brushwood (aka gardenvines.com) didn't ship until March, but I'm glad I waited. In addition to the routine updates and shipping confirmation I received, the shipping was right on time and the plant arrived healthy and well rooted. I would recommend ordering more than one plant to take advantage of the flat $10 shipping. I'll be a repeat customer and their reputation is right on point.

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