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On Mar 1, 2002, ellenherndon Mineral, VA (Zone 7a) wrote:
Just wanted to comment regarding the order placed with Fairweather Gardens. My plants arrived on time and they were healthy and bigger than what I expected. I was very pleased with the packaging -- especially since I ordered a tree that had an additional charge for handling and shipping -- it was worth it! All plants arrived in great shape -- they were excellent. I do want to comment on the service I received from Fairweather Gardens. I did not find the staff very friendly or helpful. I was looking for a particular tree and emailed the company about availability. The response was curt, arrogant and rude as is their whole catalog with all the do's and don'ts for contacting them. They gave me the impression that they had been inconvenienced by answering my question. If this had not been a plant I was dying for - I would not have placed the order with them and I'm not sure that I will order again.
I phoned to discuss several plants, prior to purchase. The owner was SO helpful, particularly about botanical information. I ordered, and the plants arrived promptly, in robust, healthy condition. I was thrilled with my interaction, and will be purchasing more plants this spring.
On Feb 1, 2002, alberthendley Zanesville, OH (Zone 5b) wrote:
I have ordered from and visited the Fairweather Nursery in NJ. I have always received the size or larger plants than I expected. They are very well packaged in custom designed boxes. Without question the best mail order nursery for woody plants I have dealt with in 30 plus years. Bob and Bob are the owners and a bit fussy but good plantsmen.
I ordered from FW in spring 1999 (four items). I was quite please with what arrived, although one magnolia had recently been potted up and was a tad small for the pot. I didn't find the prices as expensive as many say. They don't have ordinary plants, they pack, and ship, beautiful plants, and often, as they say, you get what you pay for. As I am formerly from NJ/PA area, I sent my sister down to visit during an open house, she called me back RAVING about the place, she has since returned and sent many of her friends; I have also referred people because of what my sister said, and I have heard nothing but very good feedback. On a negative note, the gentlemen can be slightly snippy when they answer the phone. All in all, I heartily recommend the place and can't wait until I settle in one place again and can start gardening again.
I hate to break the chain of complimentary posts here but after two placing two separate orders with Fairweather, I was less than impressed. My first order was for a fall blooming camellia. In total with shipping and handling I paid $40 for this plant. What arrived was nothing more than a 12" single stem cutting. I was horrified, I felt ripped off. I never complained because I just never had the time, my fault I guess. That was two years ago and this plant has barely grown. This past fall, I saw a similar fall-blooming camellia at local nursery that was close to 4 feet and was only $34. I should have bought it.This past spring I placed another order for a Phormium and a purple cordyline. the phormium was out of stock so I never got that one but I did get the cordyline, or should I say, I received a pot that the cordyline should have been in. There was absolutely no top growth whatsoever. Knowing that cordyline is not a dieback perennial, it was apparent that someone goofed big time. This time a I wrote Fairweather and complained and I did get a refund, no explanation, but I did get a refund. I later reordered the same cordyline from Plant Delights for less money and received a super looking plant. I have been told by people who have visited the nursery during their open houses that they have gotten great deals. Perhaps I will try that some day. In the meantime I will never order through the catalog again. Also, I really think their handling charges are obscene especially since I did not notice anything out of the ordinary as far as packing goes with my orders. It's not like they're giving their plants away so they shouldn't have to make it up on the S&H charges. Everything about this nursery is expensive, the catalog, the plants, the shipping, and the handling, so be prepared. For what they charge, I would expect nothing less than perfection which is a far cry from what I experienced. Sorry Fairweather!
Ordering late in the season, I was able to obtain several hard-to-find shrubs from Fairweather. The plants arrived PDQ and very carefully packed. The owners of Fairweather were extremely helpful when I phoned to discussavailability and hardiness - even checked their plant databank for cultural information. I've ordered from them previously, and have always been very happy with the plants and the customer service.
I have had the pleasure of dealing with Fairweather Gardens for the past 3 years, and have never been disappointed. Their plants are healthy and substantial and they are the nicest people to deal with.
I'm an avid gardener, I greatly appreciate your website, and I'd like to offer my two cents on one of my favorite mail-order nurseries, Fairweather Gardens in South Jersey.For about the past four or five years, Fairweather had moved to near the top of my list of preferred companies to deal with. I found that their catalog was very interesting and well-organized, and that their selection of plants were extremely well-chosen. Their prices were always a bit high, but the outstanding quality of plant material that they sent almost always justified the price. The customer service was perhaps not their strongest suit, but it was certainly more than adequate, at least to meet my needs. This Spring, the Spring of 2000, however, I must report somewhat less satisfaction. I placed an order, never received confirmation that the order was even placed, and heard nothing and received nothing for more than two months. My phone calls were handled professionally and courteously, but they never were able to give me a concrete answer as to what had happened to my order or when or if it was to be shipped. When my plants did arrive (finally!), they were, as always, top notch and healthy. But it kinda messed up my spring planting season thinking that I had two hundred dollars-worth of plants coming in early or mid-March and then not receiving them untilearly May. I'm not sure what the explanation is for all this. Maybe all of the positive word-of-mouth that customers like me have been spreading about Fairweather over the past few years has added up to a big increase in sales volume for them, which they were not equipped to handle. Whatever the reason, I was disappointed this Spring, but I've had so many good experiences with Fairweather that I'm certainly going to give them another chance next year. We'll see what happens.
I purchased plants from this nursery for the first time this Spring. I was looking for some very hard to find plants and they had them. Shipping was unbelievable. I have never seen such time go into packing the plants. Well one of the plants never leafed out and they were matching so I had to get another. They shipped another to replace the dead on at no cost and now my matching trees look great.
I have ordered hundreds of plants through the mail from many different nurseries, and Fairweather Gardens are without a doubt the best-grown plant material I have found! They may be a little pricey, but really no more than other well-known nurseries for the same plant. I have lost several magnolias from other nurseries, but not one single plant from Fairweather. They simply know what they're doing and obviously care!
I have their catalog which is one of my favorites to dream in. The pictures are great, and they have good accurate information about the plants. I decided to go to their fall open house last fall, and was totally amazed. Their selection of unusual and rare plants was extensive. They had extra nursery help on hand from Longwood Gardens and the level of help was great. They were able to answer any questions you may have had. The plants for the most part were exceptional. Since it was their last open house day, some of the best was gone. Understandably. I can't wait for their spring open house. I highly recommend them.
I ordered from Fairweather Gardens in January 1997. I first called them regarding a few trees that I wanted and they were very helpful and cordial. I received my Magnolia "Yellow Lantern" and "Franklin Tree" in late March. They were expertly packed and were very full and in good shape. You must order early, as their stock is a bit limited, and they will not ship stock that they feel is not ready. (Three items I ordered were canceled because the owners felt they were too small) My total order was for seven items and they called me and offered to send my check back, and consider the order cancelled. I am certainly glad that I accepted what was in stock. All the shrubs I ordered are thriving. Their catalog is informative, with some photographs and drawings. Prices are a bit high, but I feel that they are worth it because the stock quality is so high. Postage is at 15% which for me is high, but since I only live 1 1/2 hours away, I can visit. I highly recommend them.
I ordered four plants from Fairweather Gardens this Spring (1997). They are a bit pricey; but the plants were beautifully packed and very well branched. The Oakleaf Hydrangea I planted this spring has two promising trusses of flower buds, both the Cryptomeria japonica 'Sekkan Sugi' and the Parrotia persica were well branched plants at the top of their estimated size range, and the Chionanthus virginicus is healthy and vigorous. Their catalog also has some unusual items and I will be ordering from them again. They are based in NJ so their offerings are East Coast biased. Not a branch was broken. They are bare root plants as I recall.
Their catalog costs $3.00. It has some color photos and line drawings and thorough descriptions. They offer a good selection of unusual and rare plants, mostly trees and shrubs. Their catalog lists almost 50 varieties of magnolias, over 20 varieties of viburnum and lots of deciduous azaleas, hollies, etc. I placed an order with them in Spring 1997. It arrived the week I requested. The plants were incredibly healthy and vigorous and were very well packed.