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Comments regarding Fairweather Gardens

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You are viewing only negative comments

  Feedback History and Summary  
47 positives
5 neutrals
3 negatives

Comments:

RatingAuthorContent
Negative dave12122
(69 reviews)
On Sep 20, 2011, dave12122 East Haddam, CT wrote:

Although the Fairweather Gardens online catalogue is extensive, I was only interested in one plant, Azalea Golden Showers. The price of this species was $24.95, which is reasonable. However, the postage for the one plant to be shipped to Connecticut (2 small states away) was $30.00!! I sent inquiries to a few other online nurseries to find out what they would charge to send an Azalea of a similar size, and the general consensus was that $10.00-$15.00 would more than cover the postage. So, I wrote to Fairweather gardens and asked them if they would reconfigure the postage since I was only getting one plant. Incredibly enough, Fairweather didn't even have the decency to answer my email. I'm sure I could have ordered a lot more and perhaps then the postage would not have been so out of whack. But, why should I be FORCED to order more just to have a reasonable postage quote? If someone needs just one plant, any nursery should respect that.

The bottom line: two hallmarks of a successful nursery are courteousness and flexibility. This outfit apparently has neither, so I am taking my money elsewhere.

Negative Firenze
(1 review)
On Apr 28, 2002, Firenze wrote:

This place has a great selection of trees that are hard to find. I called to place an order for a fig tree that was about $10 under the minimum order. I asked if I could fill in the order with some flowers, or a planter, etc. and the person said he didn't have time for that. The catalog would cost $4 and there wasn't enough time for me to receive one and place an order (Friday was their last day to send out plants?). In summary, they emailed me to let me know they had what I wanted, but wouldn't send it to me. Extremely unhelpful person on phone, and extremely frustrating experience. If you can find what you're looking for somewhere else you'll save yourself from having to deal with these people.

Negative plantynut
(5 reviews)
On Apr 21, 2002, plantynut Merrick, NY wrote:

I placed an order with this company for more than the minimum required (that in itself is annoying). Several weeks later I received a letter indicating that some items were not available which brought my order under the minimum. I am annoyed because they have something I really wanted and have had a hard time finding. Now they will send nothing.


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