Posted on April 3, 2012, updated April 3, 2012
I have placed one order with them. Shipping was very reasonably priced and fast. I had a problem with my order that Matt immediately rectified. So two thumbs up for willingness to make sure the customer was satisfied.
On April 3rd, 2012, subtropic added the following:
I absolutely love Hirt's Gardens. I have had no problems with any of the plants or seeds I have purchased from them. They are prompt with shipping and plants are securely packaged and shipped as perishables.
I will continue to order from Hirt's and highly recommend them to other gardeners.
On Mar 27, 2012, Kiwi_Man Thomson, GA (Zone 8a) wrote:
Feb 22, 2012 ordered Hirt's 2 Hardy Kiwi Plants - Actinidia - Ken's Red Female and Male on Amazon They were promptly shipped and I received them on March 1, 2012. The male was in excellent shape, the female has sickly looking leaves. Planted them and the male continued to prosper, the female didn't survive. I notified Hirt's of the problem, they requested pictures. They promptly notified me they were shipping a replacement plant and sent a tracking number. The second Ken's Red kiwi plant arrived with yellowish leaves that promptly fell off. I repotted it and placed it in a unheated greenhouse and it is doing well. I recommend them because hardy kiwi plants are very expensive and both the female and male plants with shipping were $26.37; also the Ken's Red kiwi is not a high vigor plant from all my reading on it.
On Feb 27, 2012, turektaylor Elizabeth City, NC (Zone 8a) wrote:
i took a chance too and was PLEASANTLY surprised. so much so, that i bought from them a 2nd time. ALL the plants were well
packed, healthy and quickly shipped. kudos to the new owners. hope they keep it up!
On Feb 15, 2012, seedbuyer North Olmsted, OH wrote:
I was going to place an order with this company, until I came across this site. When this many people have a complaints, and take the time to let others know there is a problem, one should pause and consider. I think I will shop elsewhere and spend my money at a company that puts their customers first!
Over the last two years I have had numinous orders with Hirt's Garden. One order was for plants through their website and several seed orders through eBay and from their website and through Amazon.com.
The tomato and pepper plants they sent did not arrive in very good condition but they all survived and thrived. At the time I could not find the varieties I wanted anywhere else and it was a little late to start them from seed. For these reasons I was still pleased with the purchase.
As for seed orders. They have always shipped quickly and my germination rates have been good. I prefer to order their seeds through Amazon.com because on Amazon their shipping is lower at $ 0.79 per pack and if my order is over $ 5.00 shipping is free and I like free.
I ordered two carnivourous plants from Hirt's. They arrived in completely bedraggled condition. One was out of the pot and had been tossed around until every leaf was broken. The other was dried up and bedraggled and completely distressed. When I contacted them they did respond quickly, however were completely uninterested in replacing the plants. I was basically told to "give them proper care and they will thrive." I have been a gardener for 30 years and had I seen plants in this condition in a nursery I would not buy them. I understand the limitations of shipping live plants, but if they can't do it properly, they should not try. Now seeing the large number of negative reviews on this site I am surprised they can stay in business. Instead they continue to take peoples money, offer a poor product and refuse to rectify the situation.
On Nov 18, 2011, WillysWoodPile Kalamazoo, MI wrote:
I ordered some Tri-Colored Cushaw seeds [for a friend] on Amazon, and Hirt's was the source. I received my seed within a week. Excellent service!
I kept six seeds for myself and sent the rest to my friend.
On Nov 9, 2011, gardenwheels Athens , NY (Zone 6a) wrote:
They're so big, and have such a varied list, that I was skeptical. But they had several indoor ferns I've been looking for, and a yellow clivia, all at quite good prices, so I thought I'd take the chance. Glad I did! The plants were sent fast, very carefully packed, and they're healthy and good sized. I'll definitely order there again.
From Hirt's, I bought 4 Giant "Flamenco Queen" amaryllis bulbs, size 34-36cm. I bought them on Ebay. Hirt's sent bulbs that were much smaller, only size 26-28cm. When I called them and told them that they had sent the incorrect size, they told me that they had sent the correct item, that it was the same but smaller, and that they would not pay my shipping cost to return the items. They wanted me to believe that the fact that they had not sent me Giant bulbs, as advertised, but had sent me much smaller bulbs instead was not their problem. They said if I was unhappy with the bulbs that that was my problem and that I, therefore, had to pay for the shipping to return the bulbs. They are refusing to honor their agreement and they are profiting from their mistake.
On Oct 19, 2011, reeve1 Plano, TX (Zone 8b) wrote:
I was somewhat shocked to read the negative comments here. I've just received what must be at least my 50th order from them in about 10 years and it arrived as usual, very healthy, of average or larger than average size, extremely well packaged and arriving in perfect condition, and it amazingly went from Ohio to my doorstep in Texas in 1-day! I'm a flower and herb gardener, I don't do many veggies, but I would not hesitate in the least to order anything from Hirt's. They have a great track record with me. Good luck and Happy Gardening!
I have ordered plants from Hirts Gardens 3 consecutive years and each time I received 4 plants, well packed and in excellent condition. The plants were individually planted the customary 4-pack planter. Only once did I receive the plants with white flies. I sprayed them with a mixture (1 onion, 6 cloves garlic, puree in 1 qt. water) strain mixture and spray plants once daily. My plants are currently growing in the garden with dozens of peppers and they are extremely hot. No fake delivered to me. I plan to order plants again for planting in 2012.
I purchased two dwarf Blueberry plants from Hirt's on Amazon. I laughed when they arrived because they gave new meaning to the concept of "dwarf" variety. They were beyond tiny for the price. The Tophat's leaves were dead on one third of the plant. The Pink Lemonade arrived with the most significant growth on the branches broken in half. I wrote to request two new plants. They asked for pictures. I obliged. They wrote back that in both cases, this was normal "stress" from shipping! I argued that in that case, the plant being broken at the base of the plant would also meet that criteria. Again, I requested a new plant. They did refund the Pink Lemonade, but when I left feedback about the experience with Amazon, I began to get what I considered abusive emails from this vendor. Just horrible business practice, and of course, I will never buy from them again.
I ordered several times from this company. I mostly ordered house plants. I got just what i ordered and a larger size than expected. I will order again from them. I read some of the negatives below. I feel you get what you pay for. I ordered from 'Cheap' nurseries and get small tiny plants and need a lot of tender loving care. One year wasted on bringing them up to other nursery standards if your lucky. However overall I got what i expected from them. I didn't have any problems to complain about so i don't know how they handle this.
On Sep 16, 2011, shootingstar13 Hillsboro, OR wrote:
We ordered five varieties of carrots from them--purple dragon, atomic red, white, yellow, and orange. They barely grew at all (they are supposed to be 90 days to harvest and we gave them over 145), and most of the seed turned out to be yellow and white. Not a single purple dragon or red!a
We also bought huckleberry seed, but whatever plant sprouted, it was most certainly not huckleberry/ The berries were utterly unbearable to eat, and I fear, completely poisonous.
Not a single variety of tomato I bought from them sprouted. NEVER EVER BUY FROM THEM!
I ordered three potentilla from Hirt's through Amazon.com and shipping took place very quickly. The plants arrived today in appalling condition -- dried out, spindly, with many yellowed leaves, and lots of roots growing out of the bottom of the containers. In every way, these plants are in deplorable condition. One more day and they would have arrived DOA. I have ordered many plants online over the span of many years, and these plants are some of the worst I have ever encountered. For a cost of nearly $10 each, plus shipping, they were vastly overpriced, even if they had arrived in excellent condition. Plants of this size typically cost around $3.99 in nearly any nursery I have shopped at, even those nurseries whose prices surpass most other places. Instead of covering the soil of the containers with plastic in order to conserve moisture, these plants were shipped with some masking tape applied to the edges of the containers, leaving most of the soil bare. This worthless tape was applied in a sloppy manner -- kind of just stuck here and there along the edges. Why Hirt's bothered to use masking tape is baffling; it served no purpose whatsoever. It was obvious to me that these plants had not been watered prior to shipping and care had not been taken to ensure that they would not be dried out upon receipt of the order. I have no intention of ever ordering another thing from this substandard nursery.
My first order I ordered a japanese white pine and received a mugo pine. Which would of made me mad but I would of eventually ordered it later. I still wanted a white pine. It did come fast and in good shape it still looks great. On my second order I actually order from 3 different online sites and Hirts sent there tree first and was in great shape. I also sent them an email and got a response the next day. I'd have to give them a B for a grade
On August 4th, 2011, ocimum_nate added the following:
They are also using the picture on their own website as well.
I am really irritated because these guys are using pictures that I have taken scrubbed my name off and never bothered to ask permission to use them. I put up a fuss and they pulled it off of Ebay but I was just looking around and noticed that they are currently using it on amazon.com
Here is the proof.
My picture on flickr
Their sales page on amazon http://www.amazon.com/gp/product/B003YMT7V4
They are also using the picture on their own website as well. http://hirts-gardens.hostedbywebstore.com/Green-Panda-Bamboo...
On Jul 26, 2011, astroknot JAMAICA PLAIN, MA wrote:
I ordered several small plants via eBay this year, and while they looked OK in the box, about half of them died soon thereafter. They've also stolen many photos from other gardeners around the web, and refuse to answer questions about their plants on eBay. They have some terrible reviews on Amazon too, detailing incorrect orders, unhealthy plants, and slow shipping.
Even worse than their plants dying has been their attitude and customer service. They wanted me to take photos of the dead plants, the surrounding area, and send detailed reports of how/when I planted them. While I understand they have to assume that some plants die due to gardener error (or just weather and bad luck), when about 50% of them die -- some of them right next to perfectly healthy versions -- there is something else wrong. They were extremely rude in email and refused to answer the phone when I tried to call. Will never use them again and urge others to bypass this ebay "superseller".
I ordered several plants from Hirt's on eBay. The order was shipped quickly and the plants were beautiful and packaged well. In fact, they were the best-looking mail order plants I have ever received. Absolutely no damage to any of the plants.
In checking the order, I found that I was missing one of the hellebores I had ordered. No big deal - I contacted them through the eBay messaging system to let them know. I had bought the plants in several separate auctions but paid for them all at one time to combine shipping. Because of that, when I clicked the "Contact Seller" link, the subject line of the message contained information about the most recent auction, a Japanese forest grass, instead of the hellebore. I noticed that and made a special point in the body of the message to specify that it was the hellebore, not the Japanese forest grass, that was missing from the order.
I got a prompt reply that the missing plant would be shipped. It was shipped promptly, but it was a Japanese forest grass, not the missing hellebore. I contacted them again about the mistake and the seller repeatedly blamed me for the error. After a few email exchanges, the seller finally agreed to replace the plant. It was shipped promptly and was in great condition. All the plants I purchased from Hirt's are in the ground and are doing great.
Because of the seller's negative attitude, I didn't feel like I could rate them as a positive. However, the plants were beautiful and packaged well, so they don't deserve a negative. I will most likely order from them again.
Posted on June 6, 2011, updated July 5, 2011
Posted on June 6, 2011, updated June 6, 2011
I've ordered several plants from them, only had one that wasn't in good shape, but I really love my Dragon Palm Tree, it's leaves just keeps getting taller, also Lemon-Lime plant, and my Banana Dwart Tree- is upstanding, have also ordered seeds from them. I don't really have any complaints against them, ordered some from Amazon, also Ebay.from them. I would glady order from him again. I really like the way he packages his plants, I almost forgot, Picture carnivorus plant which is growing like crazy. I do what he said to do, water it with rain water some and distilled water. As far as I am concerned he packages plants the best.
On June 6th, 2011, lighthouse2010 added the following:
I also ordered cinnamon basel seeds from him, all of which came, up, the flowers are really beautiful, and tast spicy like I had hoped they would, I've made basel tea from them. Also Italian tomato plant seed, which I am just now starting in pots I fell if I follow his instructions I can't go too far wrong. I have ordered from several companies, but to be honest I like Hirts the best. I will be back checking on Amazon whenever I want more plants or seeds. Again I would like it known how important that the way the plants are packaged means a lot to me, and as far as I am concerened Hirts is the best.. On July 5th, 2011, lighthouse2010 added the following:
I ordered a stevia plant and a sweet Christmas pepper pickling plant Fri, from them on ebay and they both came this morning. As alwasys they were packaged very well and arrived to me very healthy. I was so glad to finally get a stevia plant that was healthy. I want to thank them very much for this.
Really fast shipping and totally wrong order: Romanesco broccoli seeds not as pictured and not what I ordered. Completely different, not even sure what has grown from the seeds! Can't seem to get them to answer the phone. Obviously, can't return the product--it was planted. Also, can't get this growing season back either. About the most costly buck-and-a-half plus shipping, but overall, a really cheap lesson: I won't buy there again, based on personal experience and all the other negative feedbacks. I should have checked here first!!!
On Jun 4, 2011, VeronicaSprings Santa Barbara, CA wrote:
This was the best mail order I have had over the past year, and I order a lot of mail order plants. I ordered Summer Glory Sedum from another vendor and needed 2 dozen more. My previous vendor was out of stock so I found Hirtz's Gardens on Amazon. I was a bit reluctant to order through Amazon, but the order that arrived 2 days ago had all my plants, and they were in top condition. They were vastly superior to my previous order, which I wound up taking out as they were so weak looking in comparison. If this is Hirtz's normal standard, I will be ordering from them many times to come! An A+.
On May 31, 2011, Thomasmcrae62 Marysville, WA wrote:
On 5/26/2011 I purchased lady bugs from Hirts Gardens. I had no other chooses but to choose overnight delivery. Now 5 days later, no bugs. I feel I was taken advantage of. They knowingly charged me for overnight delivery when they had NO intention of mailing it that way. They sent me an email on the 26th stating that my item has shipped. When the item did arrive, postage was not dated until the next day. They still refuse to address this.
I ordered 4 Boston Ivy plants this past Friday, and here it is Wednesday and I just received 4 great looking plants. VERY pleased with the price overall and speed of shipping / delivery. Contrast this with the awful experience I had with Brighter Blooms (appalling).
On Apr 29, 2011, driver1234golf Greenup, KY wrote:
Posted on August 9, 2010, updated April 29, 2011
Have ordered several plants this year (4 Gaura, 4 Russian sage) and most recently a variegated honeysuckle and a Black Lace sambucus. All were recieved very quickly and in excellent condition. Gaura and sage are now approx 2 to 3 foot tall, after two months. Honeysuckle is at least 12 inches up my fence and filling out nicely. The Sambucus has been in the ground only a week, but is doing fine. Their prices are very reasonable. Have not had a problem of any kind with this company. Will definitely buy from them again. They offer 10% discounts to return customers, love that.
On April 29th, 2011, driver1234golf added the following:
Ordered a golden yucca this year and the plant was much larger than I expected (about the diameter of a salad bowl), extensive root system. Sure to thrive. Everything I purchased last year is beautiful. Their honeysuckle is about three times the size of the ones I bought elswhere. Still very happy with this company.
On Apr 15, 2011, mckellygirl Springfield, VA wrote:
I want to thank all who have posted about their experience with Hirt's. I nearly placed an order today for some San Marzano and other tomato plants. But after reading the approximate 50-50 chance of getting the right products, the multiple experiences of poor customer service, as well as photographs being improperly stolen and used, I do not assess this to be a reputable company and there are just too many others who are.
I ordered quite a few different types of plants including iris, daylily, a shrub, peony, and other perennials. The only thing I received that I wasn't to impressed with was the lily bulbs I received. The lily bulbs are fine, they are just smaller than what I've received from other vendors. Otherwise, all the plants I received from Hirts are very healthy and good sized plants. I am very impressed with this company and will order from them again. Quick shipping, and packed well.
On Mar 31, 2011, doghill6 Central Point, OR (Zone 8a) wrote:
I placed a small order with Hirts 2 years ago. They had seeds I used to get from Thompson & Morgan before they sold out. I couldn't find the seeds anywhere else. Then, I didn't plant them until now because I moved. All the seeds (several different types) came up as though they were harvested yesterday. They were re-packaged and who knows how old, but they all came up. So I would order again if they had something I really wanted in spite of the reviews.
On Mar 14, 2011, htcoe Oriental, NC (Zone 8a) wrote:
I purchased a male and female kiwi plant from Hirts through ebay. The price was excellent compaired to catalogs and they shipped quickly. Plants came in good condition and in the two weeks that I have had them they have taken off like a rocket. I am very pleased with this purchase.
On Feb 4, 2011, lov2grow Lawrence, KS (Zone 5a) wrote:
My first order from Hirt's was placed a few weeks ago and included a Turkey Fig Tree, Vanilla Bean Orchid cutting, and Flowering Quince seeds. I was concerned about ordering from Hirt's because of the negative reviews, but the positive reviews won me over. Two of the fertilizers are back ordered, although one was sent yesterday.
I received my plants in excellent condition within two or three days of placing my order. They were packaged with exceptional care, and I was surprised to find a small animal warming pack had been included and placed near the base of the plants - it was still warm when I opened the box. I've never order plants in the dead of winter, and this unexpected care ensured my plants arrived alive and happy in sub-freezing temps. After a drink of warm water and several days on a plant heating pad with filtered light, I checked their health; I was thrilled to find I had not lost one leaf from the fig tree, and the orchid cutting was strong and firm in its pot. I've had both plants for almost two weeks and the travel stress is non-existent. The Quince seeds will not be planted for another sixty days, but I received detailed instructions on how to do it. I am very happy with my order, the promptness of the delivery, the health of the plants, and the extra steps taken to ensured the plants traveled with as little stress as possible.This was my first order with Hirt's, but it will not my last.
Posted on January 29, 2011, updated February 3, 2011
Posted on January 29, 2011, updated January 29, 2011
I ordered a packet of "Organic Merlot Looseleaf Lettuce - 450 Seeds" [ASIN: B001H9UOWC] through Amazon in October. Most of the seeds germinated well and are growing nicely. However, about 2/3 of the plants are NOT Merlot lettuce. I have photos of the flats which I can send by email. The plants are okay, but I specifically wanted merlot lettuce because it survived a very harsh winter in Atlanta with the use of row covers when it was below freezing. It got down into the teens or lower and stayed that way for extended periods of time. The merlot lettuce also lasted long into the spring before bolting. And of course it is pretty and healthful. The Merlot lettuce is a burgundy color, while the other is green with a different shaped leaf.
On January 29th, 2011, jenhpd added the following:
I left this message to Hirt's Garden on January 10, 2011, but to date (1/29/11) I have received no response.On February 3rd, 2011, jenhpd changed the rating from neutral to positive and added the following:
Hirt's Gardens promptly sent me another packet of Merlot lettuce seeds from Seeds of Change. I don't know if the mix is 100% Merlot or not, but I appreciate the gesture and wish them my gratitude.
Posted on January 24, 2011, updated January 28, 2011
Due to overwhelmingly negative feedback about their seeds, I haven't bought any seeds from Hirts, but plants are a different story! I have ordered several different fruit trees from Hirts to make into bonsai/houseplants, and have never been disappointed. I recently ordered an olive tree from them, and it is now flowering beautifully in its new pot. I just ordered 3 more. They take great care in making sure the plant is secured in its pot during shipping, and even put a warmer in the box that was still warm when the plants arrived. Truly a top-notch company when dealing with plants and trees. It's just the seeds that scare me. :)
On January 28th, 2011, pianoboy121 changed the rating from positive to neutral and added the following:
A day after I received my olive tree, I noticed that there is peacock mold growing on the bottoms of the leaves. In addition, soft scale insects are all over the stem, and when I went to repot my tree, I found numerous mealy bugs in the soil. Some pesticide and copper-based fungicide are taking care of or have taken care of the problems, but I can tell that the the quality control just isn't there. My olive tree is doing well now just FYI.
I found out they don't grow them there, because when I asked for the specific species of olive tree, they didn't know.
On Jan 18, 2011, HazelCrestMikeB Hazel Crest, IL (Zone 5a) wrote:
This is my second year buying plants from "Hirt's. I am totally pleased with the Quality and the size of the plants that I received. I will definetely buy from them again as long as they have the plants I am looking for. HazelCrestMikeB