Comments regarding Thompson and Morgan (US)Click here to return to Thompson and Morgan (US)'s listing.
|On May 21, 2010, pgitta Marengo, IL wrote:
Posted on April 26, 2010, updated May 21, 2010
On April 26th, 2010, pgitta added the following:
Update: I have received my seeds after getting responses from at least four different people AFTER placing this review here.
They claimed "Spring, busy", etc, etc and I may give them another chance, but for now I will not change my assessment from "Negative" until I see a smooth prompt transaction.
I took me almost a month to get my order, and I believe I'd still be waiting had I not posted my comments here.
Note to T&M:
Most people are understanding. Emails are still free. If you are behind, a few kind words and explanations would make all the difference! Your silence is killing your reputation. Hire a teenager in the spring to do nothing but make polite excuses. At least people would feel someone gives a crap, even if you don't.
After the fact, "We strive for 100% satisfaction" comments makes it even worse!!!
On May 21st, 2010, pgitta changed the rating from negative to neutral and added the following:
On May 21, 2010, Thompson and Morgan (US) responded with:
"On Apr 23, 2010 8:41 AM, Thompson and Morgan (US) responded with:
Thank you for taking the time to post. A customer service representative will be contacting you for you account information to locate your order and have it shipped as soon as possible."
|On May 3, 2010, derp Chicago, IL wrote:
Posted on April 20, 2010, updated May 3, 2010
On May 3rd, 2010, derp added the following:
Reiterating the part about T&M not knowing which orifice their head is in, another order was silently canceled. This is fine, but I'd prefer to know beforehand. If that's not possible, I'd like to know ASAFP. I expect a little card in the mail explaining this to me, but email is practically free and immediate. I did get a refund in the mail for shipping charges ($1.43 or something) in the past, so they're not thieves. They're just incompetent.
"Donna" did contact me to ply me with a refund or a reshipment. I don't care about either. I want the seeds that I order in a timely fashion. That's all. If you don't have them, don't sell them. If you have problems, let me know as soon as you know. If you have supply chain problems or overall "spring slowness", let me know. If the delivered seeds are not viable, then it is a different story. Work on the delivery part first, because your dead seeds don't even get here. Really, you're trading possible attrition for definite hate. Which is worse?
Also, I too have a few packets of completely worthless nasturtiums. How the hell does that happen? Did you microwave them in vinegar or something?
On May 3, 2010, Thompson and Morgan (US) responded with:
"On Apr 23, 2010 9:00 AM, Thompson and Morgan (US) responded with:
We appreciate your feedback. Your feedback is taken seriously and used to help provide better service to our customers. A customer service representative will be contacting you for more information."
|On Apr 26, 2010, xiaoren Fairbanks, AK wrote:
I have ordered catalog seeds for 20 years, and T&M has been a consistant disappointment. I go through all of the other companies' catalogs and if NO ONE else has the seeds I want, I will order from T&M. But this year 2010 has been the worst. I live in Alaska and no one I know even got a catalog. This year I went on their web-site, and it was a train wreck. As usual their prices were higher, their shipping was high and my order from them showed up weeks after all the others. As usual their packages of seeds had less than anyone elses. Will I order from them again...probably. But only if they are the only ones that have a particular kind of seed. I hope that new ownership will improve things in the future.
On Apr 26, 2010, Thompson and Morgan (US) responded with:
"On Apr 27, 2010 10:24 AM, Thompson and Morgan (US) responded with:
We as the new owners of T&M appreciate you taking the time to post. We are always here to answer any questions you may have or assist in any way we can. "
|On Apr 26, 2010, AndyUK winchester
United Kingdom wrote:
I'm from the UK and the Cobra nasturtium appears to have some problems with germination,
On Apr 26, 2010, Thompson and Morgan (US) responded with:
"On Apr 26, 2010 4:30 PM, Thompson and Morgan (US) responded with:
We appreciate your feedback. We apologize for the problem with the seed. We do our best to ship quality products and your feedback helps to make sure we do just that."
|On Apr 23, 2010, warrennj Great Meadows, NJ wrote:
Posted on February 2, 2010, updated April 23, 2010
On April 23rd, 2010, warrennj changed the rating from neutral to negative and added the following:
I have ordered from T&M for many years despite the somewhat low germination rates that seem to be the norm for this company. They usually have some very unusual seeds so I am willing to deal with low germination rates. Well, this year we have gone from low germination rates to 0% germination. I realize that some of the "exotic" seeds require extra skill and care to germinate but seeds like Nasturtiums can be grown by children. Of the 10 varieties of Nasturtium I ordered from various companies, ONLY the 'Cobra' from T&M had a 0% germination. In fact this year not a single seed of any of the items I ordered from this company germinated. I grow hundreds of seedlings from the common to the exotic each spring without a problem, but the T&M seed is just JUNK! A shame to see a once quality company go to pot.
On Apr 23, 2010, Thompson and Morgan (US) responded with:
"On Apr 23, 2010 9:13 AM, Thompson and Morgan (US) responded with:
We appreciate your feedback. We apologize for the problem with the seed. A customer service representative will be contacting you for more information."
|On Apr 13, 2010, Rozscent Merced, CA wrote:
Posted on April 6, 2010, updated April 13, 2010
On April 13th, 2010, Rozscent changed the rating from negative to neutral and added the following:
I changed my comment to neutral because I received a refund check for the items that were not available.
On Apr 13, 2010, Thompson and Morgan (US) responded with:
"On Apr 9, 2010 2:18 PM, Thompson and Morgan (US) responded with:
We appreciate you taking the time to post. A customer service representative will be contacting you about your order and refund."
|On Apr 6, 2010, jgandrg02 Coppell, TX wrote:
I am not happy about the seeds I got from this company either. They did not send out the seeds to me as the shipping times stated. Took too long to get the seeds. Of the seeds I ordered only one has done anything. Never again!
On Apr 6, 2010, Thompson and Morgan (US) responded with:
"On Apr 9, 2010 2:17 PM, Thompson and Morgan (US) responded with:
We appreciate you taking the time to post. We strive for 100% Customer Satisfaction. We are always here to answer any questions you may have or assist in any way we can. A customer service representative will be contacting you about your order."
|On Mar 29, 2010, DRH2 Brunswick, ME (Zone 5a) wrote:
Posted on March 1, 2005, updated March 29, 2010
On March 29th, 2010, DRH2 added the following:
I should have known better but I did it anyway. I’d ordered seeds several years ago from T & M with disappointing results (see earlier comment). I hadn’t ordered for some time and knew about the comments here in Garden Watchdog. However, there was a particular color Salpiglossis - “Kew Blue” - that I wanted and also ordered a packet of double Impatiens. The results were more than “disappointing” ! I got ZERO germination from either packet. I could be willing to say I didn’t know what I was doing but I’ve been gardening for 40+ years; secondly, I planted both packets in the same germination flat where I was germinating Salpiglossis (mixed colors from FEDCO) and New Guinea Impatiens (from Harris Seed). In those two cases I had germination results greater than 90%...same soil, same container, same light, same watering, same degree of bottom heat, etc. But NOTHING from the seed from Thompson & Morgan. Yes I’ve called and will be getting reimbursed for the cost of the seed but that doesn’t help anyone trying to plan their planting schedule if they have to order seed from somewhere else to compensate for an incompetent company. I know I was warned..... I should have listened! Do yourself a favor: DO NOT ORDER FROM THIS COMPANY! I’ve also requested that my name be removed from their mailing list so I won’t be tempted into more stupidity sometime later.
On Mar 29, 2010, Thompson and Morgan (US) responded with:
"On Apr 9, 2010 2:16 PM, Thompson and Morgan (US) responded with:
We appreciate you taking the time to post. We strive for 100% Customer Satisfaction. We are always here to answer any questions you may have or assist in any way we can. A customer service representative will be contacting you."
|On Mar 26, 2010, greyandamy Pittsburgh, PA wrote:
Posted on March 24, 2010, updated March 26, 2010
On March 24th, 2010, greyandamy added the following:
It's been a nightmare with this company. I can't say they are fraudulant b/c they did immediately give me a refund on the seeds I returned (That I had canceled!). However, they've promised-I have specific names- at least 6 times to give me a refund of the overdraft charges. As the order was not expected and somehow magically arrived over 3 weeks out of the blue, I wasn't expecting it (having given up) and received 2 overdraft charges plus an insufficient funds charge one on 3/3 and 2 on 3/4 from my bank. This would not have happened if T&M had kept their "written" promise. They claimed the copies of the statements I MAILED customer service twice were never received (how strange?) and the 4 people from C.Service who emailed me promising me a full refund if I just emailed the info never replied. $99 they owed me, I am going to the Better Business Bureau and anywhere else I need to go. DURING ALL THIS, another large delivery was received from them. I have no idea WHAT it was, or how, I immediately returned. I don't know anything about that. During all this I'm very very ill and can't get around, let alone fight this well. This is a BAD company, it stuns me. WORD WILL GET OUT.
On March 26th, 2010, greyandamy added the following:
THERE NEEDS to be a way to make these people hold true to their promises. They have made NO EFFORTS to contact me to RECTIFY the situation, none. They lose or don't reply to all my contacts to them. They are LYING TO ALL BY PUBLISHING REPEATEDLY THIS MESSAGE ABOUT RECTIFYING PROBLEMS, 100% SATISFACTION, ETC. WHAT CAN BE DONE TO GET THEM TO ACT ON THEIR PROMISES? BETTER BUSINESS BUREAU, DEFINITELY. THERE NEEDS TO BE A WAY TO GET WORD OUT MORE VIA THE WEB AND OF COURSE PERSON TO PERSON.
On Mar 26, 2010, Thompson and Morgan (US) responded with:
"On Mar 10, 2010 9:14 AM, Thompson and Morgan (US) responded with:
We appreciate you taking the time to post this. We strive for 100% Customer Satisfaction. We are always here to answer any questions you may have or assist in any way we can. A customer service representative has contacted you to rectify the problem. We look forward to serving you in the future. Happy Gardening!
On Mar 29, 2010 6:29 PM, Thompson and Morgan (US) added:
We have contacted the customer twice via her Garden Watch Dog email and they have not replied to us here. I am not sure how the customer is tyring to contact us. I have replyed to the customer and ask that they respond to us here."
|On Mar 25, 2010, shushinggrasses Thousand Oaks, CA wrote:
When they can't even get the right name on the plant selected for the cover of their current catalogue, and their customer service is 100% useless, it's time to write them off as unreliable, unresponsive, and no longer a worthwhile source for seeds.
|On Mar 8, 2010, 4cornersgarden Farmington, NM wrote:
Thompson and Morgan is now being operated by Gardens Alive out of Lawrenceburg, IN, and the change is obviously not a good one. I have ordered from Thompson and Morgan a few times in the past, and have been neither wildly impressed nor unimpressed with their service--though their Roottrainers (with the humidity dome) are better than those available through Parks Seeds. I ordered from them this year on February 15th. I ordered from a number of seed companies at the same time. On February 28th I received an email from T & M saying that my order had finally shipped. By this time I had received some of the seeds from the other companies, and they had already sprouted. My order wasn't shipped the 28th--it wasn't shipped until the 2nd of March, and didn't arrive until the 8th of March. When it arrived it only contained one of the dozen or so items I had ordered--a pair of gloves, which were the wrong size. Two additional items (seed packets) were listed, with shipping dates of September 15th, 2010!
On Mar 8, 2010, Thompson and Morgan (US) responded with:
"On Mar 10, 2010 9:17 AM, Thompson and Morgan (US) responded with:
We appreciate you taking the time to post this. We strive for 100% Customer Satisfaction and thank you for the kudos for our customer service agent that assisted you. We are always here to answer any questions you may have or assist in any way we can. A customer service representative has contacted you to rectify the problem. We look forward to serving you in the future. Happy Gardening!"
|On Mar 8, 2010, quaintcharm NW/Central , IL (Zone 5a) wrote:
Once again, I ordered from Thompson & Morgan, and an item is "not available." This time it is nasturtium "Cobra." If they don't have enough seeds for their customers, they should not offer them. Their prices and shipping are way too high. I have purchased seeds from them for many years, and overlooked the high prices and "this item not available" syndrome at T &M. There are many more vendors now to choose T & M is obsolete for me. Not worth the yearly disappointment.I have requested that they no longer send catalogs from T & M or any satellite companies they own. Good riddance!
On Mar 8, 2010, Thompson and Morgan (US) responded with:
"On Mar 10, 2010 9:15 AM, Thompson and Morgan (US) responded with:
We appreciate you taking the time to post this. We strive for 100% Customer Satisfaction. We are always here to answer any questions you may have or assist in any way we can. A customer service representative has contacted you to rectify the problem. "
|On Feb 26, 2010, Teawench Duluth, MN wrote:
I got my first catalog from them with a free shipping offer code. I placed my order for almost $80 but couldn't get the free shipping code to work. After reading their online help about such things and not getting anywhere I rang them up. The person that answered had such a heavy accent I had to ask her to repeat herself several times, which only added to my frustration. We went round & round about the free shipping code. She didn't believe that what was printed in the offer box was actually printed there. But she eventually offered to set up an account for me, take my order and apply the free shipping code. I give her my name & shipping details and credit card number. Several times I tried to give her the item number for the first item I wanted to order. She finally tells me that the item numbers that are in the catalog and on the website can't be used for phone orders and she'll send me another catalog that should arrive in four to six weeks (which is too late!) and *might* have another code for free shipping. I was so flabbergasted by not being able to use the item numbers that were given to me, both in the print catalog & online, that I could only hang up. I did email them about it and a few days later I got a response saying I could just place my order online and if I'd include a note about the free shipping in the 'special instructions' (or whatever it is) area, I'd get the free shipping.
|On Feb 21, 2010, obscurity2 Glenmont, NY wrote:
Seeds ordered January 30th, all except one received February 16th.
|On Feb 17, 2010, Karldan Norfolk, VA (Zone 8a) wrote:
Posted on May 21, 2009, updated February 16, 2010
On July 21st, 2009, Karldan added the following:
The Cherry Brandy Rudbeckia plants are awesome in bloom. Stocky, well branched, and the blooms are true cherry red, none of the "rust or mahogany" shades normally seen in this flower. Shame, shame on the American breeders for ignoring this native plant. T & M has developed beautiful double and quill flowered forms, some top award winners. The bonus seeds of cactus flowered Zinnia are beautiful. Very large clear colored beauties, and for free. T & M remains my favorite of the seed catalogs, mainly for the ecletic and exotic seeds unavailable elsewhere. Oh, and the Crunchy Mini Belles peppers started blooming while still in the jiffy cubes. Needless to say, they are now loaded with sweet delectible peppers. I have a hard time growing the large blocky bells, and this is a perfect solution.
On February 17th, 2010, Karldan added the following:
Initially I was wary having learned here that T & M sold their US business. The catalog arrived full of their unusual and ecclectic seed offers, and FREE POSTAGE. I took the chance with a seed order. I reordered several varieties that did well last year, Cherry Brandy Rudbeckia, Chunchy Mini Belles Peppers, and Mystic Merlin Malva. Also some new things, Streptocarpus, Iris, Primulas, and others. The entire order came in 10 days with no backorders. I can only describe my experience, I AM WELL PLEASED again with T & M.
|On Feb 3, 2010, BryanE Victoria
I ordered on Jan 5th 2010, they say orders are shipped in 3 working days unless they are listed as back orders. 2 weeks later I phoned to see why it had not arrived and was told "they " had just taken over TM seeds and had nothing the the warehouse, but my order should be out soon. I phoned Jan 28th and was told all items were in stock and should arrive the first week of feb. (I reminded them that the first week of Feb was NEXT week!!!) I then phoned feb 1st and asked if it had been shipped and was told that it was not shipped and should arrive by feb 26th!!!!! I told them that if it was not shipped that day I wanted it canceled. then I phoned today Feb 2 and asked if it went out yet and was told ' no but I see it has a rush on it, would you take a 10% discount instead of canceling the order?' so I canceled the order. my order included geranium seeds and in my area you need to plant them in Jan to get a good summer show, that is why I needed the seeds to ship early. I ordered because they said orders ship in 3 days.
|On Jan 31, 2010, Zone5Hobbyist Lincoln, NE wrote:
I attempted to place an order on their website for several packets of seeds and intended to use the FREE SHIPPING offered on the front page of the 2010 catalog. Oddly, the offer code listed did not work; my "cart" showed that I was still going to be charged for shipping. After frustratingly re-attempting the order several times, I decided to call and speak to someone directly.
|On Jan 30, 2010, ibewgirl Wilmington, DE wrote:
Since I do all my shopping online, I am checking cc online every morning before I go to work for irregularities.
|On Jan 28, 2010, rosebud9 Spokane, WA wrote:
I placed my order with this company Jan 4 and am still waiting to receive my seeds. When I asked the company why I have not received the order seeds they said they send them when they are available, but the online ordering site did not say that any of the seeds were not in stock. I don't think I will order from them again. Also their prices are somewhat higher that others companies.
|On Nov 22, 2009, nhplanter Washington, NH (Zone 5b) wrote:
High prices and terrible germination rates. I have tried T&M seeds a number of time; I won't bother trying again.
|On Nov 2, 2009, kdfisher Ellijay, GA (Zone 7a) wrote:
"Thompson & Morgan Seedsmen, Inc. U. S. operations was acquired by none other than Gardens Alive as of Sept. 25, 2009"
|On Oct 29, 2009, seagardener Southport, ME wrote:
Holy wormcastings Batman!...
|On May 20, 2009, thegladiator Pottstown, PA (Zone 6b) wrote:
I ordered some Cherry Brandy Rudbeckia seeds and some Lavender seeds and a soil thermometer on 4/14/09. I didn't keep track of how long it took to get my order but it did arrive fairly promptly. My issue is that none of my lavender seeds have germinated. However, the Cherry Rudbeckia have germinated quite nicely. The Rudbeckiaare very small and don't seem to be getting larger but I could be a little impatient. Since I only paid 2.95 for the lavender seeds its not much of a loss. However, all my work to get them up and growing has gone down the drain. Luckily I didn't create the flower bed in which I was going to plant the lavender. I gave the company a neutral but it should be closer to a negative because what's the point of getting seeds from a company if all you end up with is peat pots full of dirt. I think I might just opt to buy grown pants from a local nursery. As for the company, I would say the service is good but the product is low quality and you may not get any plants from the seeds (50/50 chance). The thermometer was just an overpriced meat thermometer. It wasn't a special designed thermometer just for dirt. Don't waste your money, go to a local kitchen supply store and get a cheap one, save the S/H
On May 20, 2009, Thompson and Morgan (US) responded with:
"On May 20, 2009 12:34 PM, Thompson and Morgan (US) responded with:
I am so pleased you liked the Rudbeckia Cherry Brandy, I am sure they will look great this summer, but I am sorry for your disappointment with the Lavender seeds - and I completely understand! I tried these myself and did not realize at first how much patience and care I would need for these seeds. I was determined to have my Lavender plants though and now have a nice row in my yard, all from seed! Please contact us and we can send you another packet of Lavender seeds to try. These can take up to 140 days to germinate and need alternate periods of cool and warm. Whilst challenging to get started, they are very easy to care for once going. Email our horticulturist, Susan, at firstname.lastname@example.org - she can give you full details. The soil thermometer is actually a really neat gadget, specially graduated to monitor soil temperatures (from -40F thru 120F). Meat thermometers unfortunately can't monitor this range. This is a great purchase to help you get the right temperatures for your Lavender seeds to germinate and will last a lifetime. Hope to hear from you soon."
|On Apr 9, 2009, jglaze Hillsboro, OH wrote:
I ordered 2 items, both of which I could not find at the same place. Response to the online order was quick, shipment was quick and I received within a few days. My "free" packet was EGGPLANT (not a favorite of mine....anyone want them?) Everything was packaged nicely and received in great condition. I haven't started the seeds yet, so I can't speak as to germination, but I'm confident!
|On Feb 3, 2009, MarkP Missoula, MT (Zone 4a) wrote:
Orders were processed quickly and accurately. Germination......Well, that's a whole nuther story.
|On Jan 8, 2009, toomanypotatoes Perry, MI wrote:
I have historically ordered from T&M nearly every year. I place my order early so I can get geranium and onions going from seed. I made the mistake of ordering quite a few items from their sale list this year (including the geraniums). Two weeks later I get my package of seeds lacking most of the sale items (including the geraniums). A company rep says I should have called instead of placing an on line order because the sale stuff sells out so quickly...well I think they should have emailed me to let me know over 1/2 my order couldn't be sent! I would have selected things that were in stock. So much for geraniums from seed this year. Boo to you T & M.
|On Jan 2, 2009, qterhrs Friedens, PA (Zone 5a) wrote:
I love the selection from this company and have never had a problem with germination of seeds. As a matter of fact because the pkts. have so many seeds I have been able to replant with success for years from the same pkt. flowers and vegetables. I look forward to seeing the beautiful catalog each year.
|On Oct 10, 2008, compostuser Bremerton, WA (Zone 8b) wrote:
Each year, I place and order with this company. I select plants not available at my local nursery. I agree, some seeds DO NOT germinate or die weeks after germination, but I simply send the empty seed packet and receive a replacement. If I choose, I can also request a complete refund.
|On Sep 26, 2008, lilaclily Lombard, IL (Zone 5a) wrote:
I'm really surprised to see so many negative reviews here. I have had nothing but the most positive experiences ordering from Thompson and Morgan.
|On Jun 18, 2008, missmyrnaloy Duluth, MN (Zone 3a) wrote:
DO NOT BUY FROM THIS COMPANY... unless it is the last resort.
On Jun 18, 2008, Thompson and Morgan (US) responded with:
"On Jul 13, 2009 8:58 AM, Thompson and Morgan (US) responded with:
|On Jun 18, 2008, LiliMerci North of Atlanta, GA (Zone 8a) wrote:
Last week I placed an order with TM for $35 and used their $10 off coupon. Later a rep called me at home to let me know that the coupon was not good because the seeds are on sale. I am OK with that. I felt that their sale prices were good and they have a very nice selection. I cancelled the original order because I had to make modification to the seeds selection w/o the $10 off. I did re-order and waiting for the order to make my final decision. I am upset to read about the germination rate below, but since they guarantee their seeds, we will see. May be the guarantee won't apply because I bought the seeds on sale. I thought their customer service was excellent and all my email complaints were promplty answered. I feel the 7.00 shipping was excessive but the price is probably still pretty average for most online company. Heck, gas price is at $4 a gallon, it will cost me more to go out and buy seeds. So, I will wait and see when the seeds arrive and what kind of germination rate before making my final decision.
On June 18th, 2008, LiliMerci added the following:
I forgot to mention but when you are buying TM seeds, they do indicate what kind of 'experience' you need to germinate those seeds. It thought that was very good because it kept me from trying to buy too many seeds that I may be too hard to germinate.
On July 10th, 2008, LiliMerci changed the rating from neutral to positive and added the following:
My seeds did not come after 10 business days and I contacted TM about it. TM assured me that my seeds were sent. I do not blame them if mail service did not deliver the products. My email were answered promptly and replacement seeds were sent. I received seeds today. From the shipment, I can not tell if these were seeds that were originally sent or the replacement package. I can not say enough what EXCELLENT customer service they have. I have not dealt with many companies with prompt service as TM. My highest recommendation to them.
|On Jun 8, 2008, CarolineC Berwyn, PA wrote:
I received most of my order promptly, and the rest as soon as it was available. The hosta seeds were supposed to have 50+- seeds, but only had 32. I called and was given new seeds immediately. It turned out that the first packet were not hostas at all, but some sort of tomato. I now have 2 mystery tomato plants flowering, as I let the rest go since they were not hostas. None of the Silver Fox Foxglove seeds that I sowed germinated. I felt that I had bothered them enough already and it was becoming too late in the season try again. Plus, I was already getting overloaded with seedlings. They have a wonderful selection of seeds, many of which are hard to find elsewhere. Considering that, and the excellent customer service, their prices are fair.
|On May 21, 2008, WinterStinks Peabody, MA wrote:
I ordered some Cowslips seeds from T&M back in early March. The price and shipping were reasonable and they were shipped promptly with adequate planting information, however I have tried plating them inside outside and everyway possible with no luck getting them to grow. Overall it was not a bad experience but the seeds didn't grow, whether it was me or the seeds I can't say for certain but I have had many other seeds grow perfectly.
|On Apr 12, 2008, hortulaninobili St. Louis, MO (Zone 6a) wrote:
I ordered nearly $300 worth seed 2007 spring. Many of the varietals I attempted to grow did not. Germination was overall poor, not consistent, erratic and less than probably 60% on many varietals. Of course I followed their directions and also consulted other online and published sources for information. Below are the main points I would like to make light of . . .
On Apr 12, 2008, Thompson and Morgan (US) responded with:
On Apr 15, 2008 10:01 AM, Thompson and Morgan (US) added:
|On Apr 11, 2008, chunx San Diego, CA wrote:
I was really on the fence about a neutral or negative, but with the lack of communication from T&M, the extremely poor germination, and the high prices, I'm going for a negative.
On Apr 11, 2008, Thompson and Morgan (US) responded with:
On Apr 11, 2008 8:39 AM, Thompson and Morgan (US) added:
|On Mar 17, 2008, gessiegail Taft, TX (Zone 9a) wrote:
I have ordered garden flowers many times from T&M with good results. This time I ordered 25 seeds in each package of Dibley's Hybrid streptocarpus seed. Having been used to just popping the pod open and getting literally hundreds and hundreds of seeds I was a little shocked to see that 25 fine dust seeds looks like nothing I have ever seen. However, if I get good germination I won't be upset that I paid 5.00 for each package and 4.75 for mailing them to me.
On June 10th, 2008, gessiegail changed the rating from neutral to negative and added the following:
Not a single seed germinated! I am good at growing from seed I want you to know. From now on I am only ordering from The Gesneriad Society for 2 bucks a package of seed or from Mauro in Brazil for 3.50 a package. That was a throwaway of 15.00 for supposedly 50 seeds.
|On Mar 9, 2008, caywood Lodi, NY wrote:
A great selection of hard-to find species and unusual varieties. I placed my first order in Jan. '07. The order was confirmed and arrived quickly. Everything was correct, and some nice freebies were included. I see a lot of complaints in this forum about low germination of T&M's seeds, but I have not found their seed deficient. I start many perennials from seed---some are a challenge to grow and require patience and/or special conditions to grow. So far I have had good germination rates for all the T&M seeds I've planted thus far, some of which have required stratification, heat or light for germination. For $1 T&M offers a very useful seed-starting guide: given the number of negatives appearing here from people having trouble germinating their seeds, it would probably be good if they gave free copies of the guide with each order and kept the free seeds...
|On Jan 19, 2008, starlight1153 Seale, AL (Zone 8b) wrote:
I have been buying from T&M for quite awhile now. I buy some, and then go back and buy more and repeat the proces s over.
|On Jan 19, 2008, lovesroses New Hartford, CT (Zone 5b) wrote:
I see a lot of whining going on but I have to fly in the face of it and say that I LOVE Thompson and Morgan! As a Master Gardener who has worked for White Flower Farm and given a couple of Seed Starting talks there, I know the pitfalls that can beset gardeners, especially if they are new at it. (Use the best materials available! DON'T go cheap for starting mix! REALLY make sure you have the right lighting!) Yes, Thompson and Morgan (a company that originated in England) offers seeds that may be a little trickier to start. But these seeds are treasures from around the world, most are rare, and they are offering us A HUGE BUFFET of fabulous choices!! (Aren't we Americans just a little bit spoiled? And demanding?)