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Comments regarding Brad's Buds and Blooms

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You are viewing only negative comments

  Feedback History and Summary  
27 positives
No neutrals
2 negatives

Comments:

RatingAuthorContent
Negative seeyahubbell
(1 review)
On Aug 26, 2011, seeyahubbell Spring Hill, FL wrote:

Bought a bunch of Plumeria Seeds from this outfit--half never germinated--the rest were deformed, twisted, abberrated seedlings that I doubt will live or produce! Contacted this hothead Brad to report this outcome and got a very similar response to the other negative on this board. He accused me of lying and being nasty--and forbid to ever buy from him again@! AS IF! This is a hothead seller I would not recommend to my worst enemy! He sells crap and then call the buyer a liar--BUYER BEWARE!
What a shame some sellers cannot just make good on their sales--this guy apparently doesn't care about his reputation----just making money off poor unsuspecting buyers!


On Aug 26, 2011, Brad's Buds and Blooms responded with:

"On Aug 26, 2011 2:23 PM, Brad's Buds and Blooms responded with:

I guess attacking me in your first and very irrational email is acceptable behavior? Secondly, I cannot help it if your seedlings look odd. Perhaps your soil and watering issues were to blame? I sell fresh seeds from a most respected source--it is then the buyer's responsibility to learn how to grow them properly and successfully. Also, you lied above--you told me the germination rate was good--only that the seedlings were growing weirdly--once again, this is something I have never heard before and as I don't manipulate seeds genetically somehow, I cannot help what sort of plants you are getting. Perhaps you should learn how to talk to people instead of attacking and maybe you'll even be able to find out what you did wrong with your seeds? Making money off you--hardly-- you had a very small order to begin with, one that was supplemented with lots of extra seeds at no charge (our standard practice). "


Negative vng
(1 review)
On Jul 25, 2010, vng Kapolei, HI wrote:

Posted on July 22, 2010, updated July 25, 2010
We recently purchase Dragon Fruit- Halley's Comet from Brad's Buds and Blooms. When we received the dragon fruit, they were in poor condition, dried out, skinny and damaged. They looked like they were eaten by slugs ( a lot of missing pieces). We do not recommend purchasing from Brad's Buds and Blooms.


On July 25th, 2010, vng added the following:

Sorry you felt blindsided. However what we received were not just “they are usually full of notches and grooves” What we received had approximately six (6) inches removed on one side, down to the core. It looked like slugs ate it. We do have experience with dragon fruit and are familiar with its characteristics. The cuttings we received were very skinny and dried, not full as they should be. As they had been written on with a felt pen, we are sure that someone noticed its bad shape but sent it anyway. If your company were reputable and decent, you would not have sent a cutting in such bad condition. As for returning for replacement your policy would require us to pay shipping we did not want to incur undue shipping cost:
“Once plant is received, buyer will be reimbursed for purchase price and return shipping. If a replacement is desired, seller will cover shipping cost of new plant, but not return shipping. Original shipping cost is non-refundable”.
Why should we pay extra shipping when it’s not our fault?


On Jul 25, 2010, Brad's Buds and Blooms responded with:

"On Jul 23, 2010 11:05 AM, Brad's Buds and Blooms responded with:

Wow! Talk about being blind-sided. First off, I never received any contact from this person about the problem they feel they had, which might have given me a chance to remedy the situation. Secondly, what they received from me was a small dragon fruit plant with adequate roots, exactly as described on my website. I don't know if this person is aware that climbing cacti (basically what a DF is), do not always have picture perfect limbs. The pieces cut to root aften have rubbed spines against one another and they are usually full of notches and grooves. Any person with any knowledge of this would not have been concerned, knowing the plant will grow like a weed once planted in warm conditions. As for it being "dried out", when we clean the soil from the plant, we ship them minimally moist to avoid any rot issues. Why? Because once again, when these most hardy and vigorous starts are planted, they grow like gangbusters and the ship just fine without needing a lot of moisture. Lastly, your own AG Dept. would have simply rejected them had there been any soil on them and they hadn't been thoroughly cleaned before shipping.

So there you are, hiding behind your computer, obviously someone who prefers to attempt to smear my reputation instead of having the decency (and maturity) to simply send me an email telling me you were unhappy with your purchase. I would have gratefully either refunded or replaced it for you. I also find it odd that in several years on this forum, not one other person has said such things about my business as you.


On Jul 26, 2010 9:29 AM, Brad's Buds and Blooms added:

You have an active imagination as your story seems to grow even worse at it goes on. I packed your plant myself, having to first remove it from its one gallon pot and clean away the soil. Your plant was a 5 month old rooted cutting and it had a nice amount of new growth emerging from the top it.

You never bothered to contact me(nor have you bothered to do so since you read my rebuttal), which clearly shows that you NEVER desired to solve this matter and work towards a win-win solution, which is what an honest person would do. You also could have simply gotten a refund.

Enjoy your plant. I hope it thrives for you. "



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