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On Dec 6, 2009, dreamfrutas Niteroi Brazil (Zone 11) wrote:
Posted on December 03, 2009, updated December 06, 2009
Bought 200 seeds of Canary Vine and got 0 (zero) germination. Asked for a new batch of seeds at a discount, and she offered me to buy again 200 seeds as if the first order doesn't exist. Stay away.
On December 6th, 2009, dreamfrutas changed the rating from negative to positive and added the following:
Tricia offered me to replace all seeds free of charge. I believe, that due his personal problems, she send to me, by mistake, a wrong email asking me to pay again in full for the seeds, but her original intention was offering to replace the seeds, so I am changing my rating, and will be waiting the fresh seeds.On Dec 6, 2009, Garden Store-N-More responded with:
"On Dec 4, 2009 8:06 PM, Garden Store-N-More responded with:
I can't believe I am seeing this??? I offered to send 200 more seeds FREE!! I would Never look at my feedback below ever act like his order did not exist. Maybe it is a english misunderstanding Since We are from different countries? I offered to send him 200 seeds at my expense. I always stand by what I sell. Please understand that! Please write me...I dmailed you and said that I will be more then happy to replace for free. I take care of all my customers. Sorry, you didnt either see my dmail or didnt understand. Please write me back....
Tricia
On Dec 4, 2009 8:29 PM, Garden Store-N-More added:
A matter of fact I found my dmail in my sent to him letting him know that I plan to send him the seeds he did not have luck with... here it is....
Hi Carlos, Those seeds are tough... Have to be real warm weather.
Sorry i did not see this post until now. you will not have to pay for it.
I will send more. These seeds need to be nicked. They are VERY fresh. I get them from a wholesale dealer that only sends fresh. But like i said these are sometimes very tough and i believe should be grown in the spring.
See Carlos, You have bought from me in the past and everything went well. The only reason it was not in your mailbox Right NOW is because I was out of them but had already ordered them for YOU! Even if I would of had them in stock...Sent from Texas To Brazil takes time. I am sorry I did not see your dmail letting me know that you had planned to give me a neg. Until Now-- My grandson was in ICU and we could of lost him (He Made it through though --- so I haven't been on DG everyday.... Why the neg? I worked very hard over the years to try to make people happy with what they buy from me. I always replace if someone lets me know.
On Dec 10, 2009 7:18 PM, Garden Store-N-More added:
I thank you Carlos for your understanding. I am going to refund you by paypal plus send you replacement seeds when I get them in. Sorry.
Tricia"
On Oct 14, 2009, mamajack Fate, TX (Zone 8a) wrote:
i love the bulk seed you added. i am thrilled to have so many of all that i bought. i got 50 or so seeds of cerinthe for almost the same price as home depot charges for 8 or 10. everything was just perfect. i certainly recommend these folks.
On Aug 14, 2009, hmingbrd Sebastian, FL (Zone 9b) wrote:
I have placed online orders with these guys 3 or 4 times in the past year and have been happy with everything. I'll have no qualms at all about placing future orders with them. Their prices are GREAT!
I ordered plants from this company and they arrived fast, was in great condition, and was beautiful plants. Great doing business with them and will again, I'm sure. A pleasure.
On Jun 15, 2009, dariabauer Western Springs, IL wrote:
I ordered two coral salvia which were very reasonably priced and the plants arrived quickly and in great shape. i plan to order again next year! thanks!
On Jun 4, 2009, datagarden Quincy, MA (Zone 6a) wrote:
I have purchased seeds from Garden Store-N-More for a couple of years and have always been satisfied. This year I purchased seeds and plants. When I notified them that one of the plants did not make the journey from TX to MA, I was told that a replacement would be sent. BUT, the really impressive note was as follows: "Sending the replacement - if for some reason this one does not do well -- please let me know and i will stop shipping these now I will assume that the plant cannot take the shipping this time of year." I can't think of anything a merchant can do that would be better than this. I will continue to purchase from Garden Store-N-More for as long as I am gardening and they are selling!
Fast shipping, well packaged!! Instructions are printed out along with picture of item you bought. I also got an EXTRA pack of seeds as a bonus!! Prices were excellent and I took advantage of the 10% discount that was taken off. It was a nice sale and one I saw in the classified ads on this site. I've had a great experience with Gabriele and her store and will DEFINITELY be back for more!! AAA+++
I bought ALOT of seeds as well as a couple plants. EVERY seed I have in peat pots has come up and are doing quite well. The plants are doing equally well. I definately will be going back to Garden Store-n-More and have recommended them to many friends already. Thank you Garden Store - n - More for the healthy plants & seeds you sent! I'm positive we will be submitting future transactions!
On Mar 21, 2009, Purpleraindrops Smyrna, GA wrote:
It was great to do business with you. The response to my questions were quick, the packaging of the plants was excellent and I'm very happy with my plants. Great seller..AAA+! I'll be back for more plants/seeds soon. Thanks so much.
I had a fantastic experience with this company! Tricia was super nice and helpful and the prices are very reasonable. I received my order amazingly fast and in perfect shape. I will happily do business with them again!
I really don't believe you could find a better person to do business with than Tricia. She is completely amazing. I was having some problems accessing her website. She continued working with me until the bitter end to get it resolved. This took several days and nights and she never quit or got frustrated. Anyone else would have just said forget it ~ go order from someone else (it's not like I was ordering that much). Not Tricia, she was persistent, caring and extremely generous. She included several wonderful goodies with my order for my troubles although it was no fault on her end. She also has a special gift of knowing exactly what I like. ANYONE, ANYWHERE ~ IF YOU ARE EVEN CONSIDERING ORDERING ANYTHING THAT GARDEN STORE-N-MORE CARRIES DO NOT HESITATE. ORDER IT TODAY!!! I STAND BY TRICIA AND HER BUSINESS 200%. YOU WILL NOT BE DISAPPOINTED ~ I'M CERTAIN! In addition to the outstanding service, she has a nice selection of uncommon plants/cuttings/seeds that come with planting instructions and pictures of the plants. If you have any questions about anything, just email Tricia and she will respond quickly. Thanks for listening I know I got carried away I just cannot say enough about this particular store. My experience was perfect!
i thank you very much and i was very satisfied with my order i haven't planted yet because the signs here are telling me we are due a cold snap before easter and i don't want to loose my little plants. i could use some help though i am wanting to plant flowers that will come up year after year i work long hours and don't have to much time to weed and do alot of gardening i thought maybe daylilys. what is best for full hot sun and not much rain? I planted cannas and daffidils which did well but they don't bloom much, iwant something that blooms all spring and summer any good ideas. I tried phlox but they won't grow our soil here is clay and hard.(red gumbo when it rains) any help would be appreciated. cactus and century plants do well but i want flowers.
On Feb 27, 2009, hmsladyredhead Jayess, MS (Zone 8a) wrote:
I would recommend this store to anyone. It has been a pleasure to do business with Garden Store-N-More. I have had fast, friendly, and courteous service with them. The seed packets state directions on planting their seed, which to me is a great added bonus. I cannot rate this store high enough.
On Feb 21, 2009, sunnyg San Jose, CA (Zone 9b) wrote:
Garden Store-N-More has a lovely selection of interesting and unusual seeds, as well as prompt shipping. Most importantly, I've had good seed germination with everything I've started so far.
I ordered from them for the first time on Jan 28, 2009 (a birthday gift to myself) because they had such a variety of beautiful seeds offered at great prices. I received an email on Feb 4, 2009 stating my seeds were in the mail. They arrived the 6th of Feb. Altogether, I was very pleased. The service was prompt, courteous and very satisfactory. The seed packets are full, illustrations enticing and I am itching to get into my garden!
The seed packages maybe could use a bit more information for novice gardeners (not a problem for me!), other than that, I really liked the whole transaction. I would use them again.
KMG in NC
On Feb 5, 2009, davis1676 Disputanta, VA (Zone 7a) wrote:
I ordered a wonderful array of seeds from Tricia. They were bargain priced but NOT bargain quality. The seeds came clean, well packaged & with a speedy delivery to boot. I'll be back for more. Thanks for a great experience!
On Jan 31, 2009, zanann Onarga, IL (Zone 5b) wrote:
Good packaging with nice detail. Didn't pick free seed variety and they were nice enough to e-mail me for my choice. Like this company, very satisfied. I will not hesitate to order from them again.
On Dec 27, 2008, griffinpd Sherman, TX (Zone 7b) wrote:
Good job. I'll go back.
On August 11th, 2009, griffinpd added the following:
Darn! I love doing business with these people. Even when I'm aggravated with their website and I'm being a grouch they go way beyond normal expectations to make their customers happy. So, they have this beautiful MG tree that I must have and they talked me thru the process. My order arrived today! I ordered 3 time the plants I needed THEN they sent me 3 times the cuttings I ordered. Great Company.
Your friend, Paul
Love dealing with this lady. Everything has been neat and well organized. Thank you so much, Tricia, for your perfect web presentation and timely orders.
On Nov 15, 2008, brical1 brisbane Australia wrote:
Have absolutely no hesitation in recommending this seller to other international buyers...am very happy with my seed purchases and prices were very reasonable too.Thankyou Tricia.
On Nov 11, 2008, calstateworker Sacramento, CA wrote:
I ordered some flower seeds from this company. Shipping was fast, and prices were good for these unusual flowers. I'm so looking forward to starting these up in early spring! I will absolutely order from Garden Store-N-More again!
Customer Service was great! I sent an email shortly after Hurricane IKE and Tricia responded the next day, saying they would be back up and running as soon as they could get back to their area and had electricity, etc. She emailed as soon as that happened and I ordered my seeds through the site. I received the seeds within one week. I love their selection!
On Nov 2, 2008, flame263 San Antonio, TX (Zone 8b) wrote:
I just found Garden Store-N-More and placed my first order a week or so ago. The packaging and instructions were great, shipping was super fast and all in all I am very happy with my experience. I know that without a doubt, I will be doing lots of seed shopping here, in the future.
On Oct 20, 2008, harris08 Missouri City, TX wrote:
I am always happy with my seeds from Garden Store N more, great service hands down.
On November 5th, 2008, harris08 added the following:
I received another order from Garden Store N More 11/01/08. Always great service and a great variety. On June 23rd, 2009, harris08 added the following:
I received another great order from Garden Store and More. This time I ordered plants and seeds. My lavender Morning Glory bush didn't survive last winter and I ordered one from Tricia. She not only sent me the lavender but cuttings of the white also. I will continue to buy for this company. Great service above and beyond any other.
The customer service I received from this company is the most excellent that I have experienced in many years. The reasonably priced seeds arrived very quickly and the follow up on my order was truly unexpected but greatly appreciated. The hints on the website are great. Regardless of how well the seeds may perform, I am pleased to have discovered such an upstanding company and have already recommended it to many of my gardening friends.
