| Negative | lovelyiris
(6 reviews) | On May 29, 2009, lovelyiris Winnsboro, TX wrote: Unreasonable, non communcative to say the very least.
Attmpted to purchase Irises from her and by mistake sent her a check . She sent me a message that she had not received payment. I told her I sent a check and I would wait a couple of days and resend. I thought we both were attempting to work it out. Within one day she posted neg. feedback on my page. A couple of days later I checked with the bank, the check had not cleared and I got them to issue me a money order for the amount she had first requested. This was over a long holiday weekend keep in mind. She had the money order in her hand in 13 days from the first time the order was placed. Having never ordered from these people I wanted to protect myself from being taken advantage of and make sure the check didn't clear. I think this is just good business practice.
I attempted to make this sale and buy right for both of us by resending her a money order to replace the check that "she" said she never received. She is now returning my money order and the order is indeed now closed. You can't be a good customer when the seller misleads you to belive your both working on the problem. Unreasonable and very unprofessional!
Marian
On May 29, 2009, Solas Gardens responded with: "On May 29, 2009 3:07 PM, Solas Gardens responded with: This was not a Solas Gardens Sale--this was a marketPlace sale. I canceled her order for nonpayment (all ads clearly state 7 days for money order purchases). This buyer contacted me thru dmail for an item no longer even listed on MarketPlace (I did not approach her)--she attempted to set up a "back dmail sale" and circumvent the MarketPlace system all together--which sent up red flags immediately that this was probably a NPB.
No check or money order was received from this person; and I cancelled the order due to pending sales on website. 12 days later she sends a money order, several days after I canceled the order (her feedback was changed to positive long before she posted this) and I have promptly returned that money order at my own expense with delivery confirmation.
Since most of the feedback from the customers here and on my membership page clearly contradict this person--I thinks its quite obvious that this person has "mental issues" and has decided that the theme of her week is to make me miserable.
Repeat--this buyer has never purchased any bulbs or seeds from Solas Gardens and why Dave's Garden allows this sort of thing is beyond my ability to understand."
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