Ordered 2 Almond trees, bareroot. They arrived as expected, looked good, but just never woke up. Pretty Sticks. I dropped them an email, they had no replacements to ship, and they refunded my money immediately. I'll order again next Spring.
I ordered on 1/31, received order today, 2/26. All items ordered arrived alive and moist. Well packaged.
Not much in way of communication. Just received order email, no shipping info. Would have been nice to know when order was to arrive.
All plants look healthy. Hope they stay that way.
Several winters ago, I bought 60-70 bare root trees and shrubs from One Green World, which were picked up at their store in South Portland. Almost all of them have thrived, with the exceptions of a couple "user errors" and one cherry tree (Governor Wood), that seemed to be doing fine for a few months, until the grafted top part of the tree died (but the rootstock is still growing). I'm pretty much a novice gardener, so if they can survive me, they must be tough.
As for customer service...I didn't get the feeling the guy I talked to on the phone had much patience for newbie gardeners.
In spring of 2014 I ordered $1200 worth of wholesale plants from Northwoods Nursery. I was completely satisfied with the package when it arrived. All plants were healthy, well packed and moist. They were a couple tags short on one bundle of trees. I called and they sent out more tags.
This experience matches my other experience with OGW. I had ordered a few plants from their retail side. Wonderful plants, great service.
I ordered two Pawpaws from them. I ordered by phone since it was close to the end of the shipping season. I thought the customer service was great.. I received both plants in good condition. I would order from onegreenworld again.
I ordered 3 honeyberry plants earlier this spring from One Green World and 3 from another nursery. The ones from One Green World were much, much better than the others and at the same price. They were obviously more mature and had excellent root systems.
I also had a very bad wreck with some cold hardy kiwi from another nursery (all died from lack of roots, looked like they had been pulled by hand from hard dirt). So after being so impressed with the honeyberries, I ordered 6 cold hardy kiwi plants from One Green World and they are amazing!!! I'm not talking just a little nicer or just so so - I mean WOW. Just like the honeyberries they are way more mature with excellent root structure.
Last but not least was the shipping - I've ordered over a hundred various trees and plants over the last several years and One Green World's shipping is second to none.
As a rule of thumb, I do not go back and leave feedback for things I buy but I was so impressed and pleased with what I received this spring that I just wanted to let others know.
Ordered 2 apple trees from this company for the first time this year. Products shipped quickly and came in great condition. They have a great selection of hard to find varieties, and their location in the Pacific Northwest was great for us since we live in Idaho.
Most nurseries we've ordered from on the East Coast would take 4 to 5 business days which means the order ended up sitting in UPS' warehouse for a few days for the weekend.
On Jun 10, 2013, joebvet MOUTH OF WILSON, VA (Zone 6b) wrote:
I placed an order Winter 2012 for hard to find trees such as Mt. Ash, Medlar, Raisin tree, and Chilean wintergreen. I was nervous about placing a larger order due to other's negative experiences. The first three on the list were bare root, but good size, and have been doing well since in the ground, with the medlar getting ready to produce fruit this year. The Chilean wintergreen died the first summer due to my selection of poor placement so it did not get enough water. The raisin tree did well, so I thought, but did not green out this spring, I suspect it was not as cold hardy as made out to be. Plants all arrived in good size and health, and I would order from them again for hard to find varieties, but would hesitate to plant a raisin tree in zone 6.
On Jan 1, 2013, organic_tomato Tyrone, GA (Zone 7b) wrote:
I ordered two Peterson pawpaws (Shenandoah and Susquehanna) from One Green World in fall of 2011. The website said they would not ship until the following April, but no one else had those varieties of pawpaw available at the time. I usually have better luck planting fruit trees in the fall instead of spring, but I took the chance and ordered them.
They both arrived the following April in deep, well packed pots that were taped up to keep the soil from moving. This was important because pawpaws are notoriously finicky about having their roots disturbed at all. Both trees were about 12" high. I felt this was a good size to plant them since the roots were also in 12" pot, and would be better able to support the top growth. I dug large holes, backfilled with compost, and planted very carefully to move the roots as little as possible.
It is now one year later, and both trees are still alive, surviving their first summer. The Susquehanna has doubled in height. The Shenandoah did not put on much new growth this year, but it is on a slightly drier site, and had a little more sun scald on the new leaves. This was a good first experience from this nursery.
I contacted OGW to obtain pawpaw trees and they did not have varieties in stock anymore that I requested. They said they would contact me when they were available again.
They provided me with a list of the cultivars that were available and I chose the Mango Grafted and the Oversee. I also added a Colossal chestnut. They shipped a week later than the order form indicated but when I contacted them they were apologetic and mentioned they were very busy and they would be sent the coming week.
The pawpaws were shipped in deep pots and that was awesome. The chestnut was bareroot and I was concerned with it's survival as it seemed dry. All three trees are doing super. The Oversee's leaves browned a bit but the tree is doing well now. The chestnut looks beautiful as it is larger than the chestnut trees I have ordered from Stark Bros, Willis Orchard, Chestnut Hill, and Arbor Foundation and it is well branched. I was also concerned that my order would fry intransit to NC, but we had relatively mild weather and no problems.
I am well pleased with my order and plan to make another order in the fall.
I ordered from One Green World 2 years in a row because they had the varieties I was looking for (Fruit trees and berries). They do have a great selection. Both times the plants were well packaged and arrived healthy. They responded to my questions by e-mail promptly. One of the trees (apricot, which is more sensitive) didn't survive and they refunded my money. In all I was very happy with their quality and service and would order from them again.
When I first read the posts here, I was nervous to place an order, but eventually I ordered 8 asian pear trees on end of March, and got the trees last week after 7 days in shipping. The package was in great condition and the roots was wrapped in moist saw dust. Thanks to the cool April weather, all the tree starting budding after ten days planting, hope they will grow well this summer.
On Apr 27, 2012, trudyh North Kingstown, RI wrote:
I ordered some lingonberry plants from them. The plants are beautiful, very healthy looking. I've had them in a cold frame and am waiting to plant them. They've already started to grow a bit more. Also, I spoke to them on the phone - very nice people.
On Oct 29, 2011, Janna Mahwah, NJ (Zone 6a) wrote:
I placed an order with OGW in 2010 and 2011. Love this company! Both times plants arrived on time and well packaged. Their selection of hard-to-find edible plants is like no other, and I am very happy with their plants. Once a persimmon tree arrived with dried up roots and I thought it wouldn't grow, but it bounced back later and is doing fine. I just placed my new order for next year, so excited!
On May 31, 2011, jtellerelsberg Norwich, VT (Zone 5a) wrote:
I placed my order several months ago and have now received several plants from OGW this year: two currants, a gooseberry, a yellowhorn, and two goumi. All arrived in excellent condition and exactly on time for planting at my home in Vermont. The yellowhorn is a bit on the small side, but all the others are as large as I would ever want from something coming in the mail and have good looking roots and lots of healthy looking leaves. The gooseberry and one of the currants even had a little bit of fruit on them already. I've had the plants in the ground for about a week now, and all seem to have made the transition without trouble.
On Apr 30, 2011, RedClay007 Richmond, VA (Zone 7a) wrote:
I just ordered for the first time from OGW, and my experience has been positive. I usually make a small order when dealing with a company for the first time, so I ordered just one 'Mango' pawpaw. I got a confirmation email within 24 hours, which also gave my order shipping date. I responded to the email with questions about this cultivar, and I got a reply within 24 hours. My pawpaw arrived as promised today. The pawpaw was in an appropriate deep pot, well packaged, and of good size. It was in better shape than most other potted pawpaws that I have ordered. I will definitely order from them again.
On Apr 27, 2011, dangadadanga Princeton Junction, NJ wrote:
I bought 2 currants, one gooseberry, one fig tree and a bunch of strawberries in April. Nice weather, good time to ship for my zone.
The negative: it took two weeks to pack the shipment and send it and there was no notification. I kept emailing them for updates.
The fig tree was mostly a stick (10-12 inches). While it's true that figs grow fast, I would still have liked a bigger plant for the money I paid.
The positive: the way the packed the plants in the box was unbelievable. I've bought plants from a lot of nurseries, but none of them pack the plants so well. Nothing was damaged in transit and the plants looked healthy.
The currants and the gooseberry have very nice root systems.
I am new to ordering from this company, and quite honestly was slightly concerned due to some of the negative posts placed here (and due to the distance of shipping cross country to PA). I kept my order light for a first time experience and ordered currants, sea berries, vines, and hardy bananas.
To my delight the items shipped exactly when they were supposed to and arrived in some of the best condition I have ever seen mail order plants arrive in (and I order a lot!). All plants were very well rooted, damp, budded or leafed out, and even secured down with rope inside the box to prevent shifting! Based upon this trial run, I will definately order again!
On May 12, 2010, magnaastra Charleston, IL (Zone 6a) wrote:
Only placed a very small "wait and see" order to check them out, and I am ever glad that I did! I was really blown away by the size of the lingonberries and the blueberry, and one of the best parts was hearing my plant-neutral husband oohing and ahhing over their packaging (he NEVER gets excited about anything horticultural, so that really is a big thing). Will definitely be ordering again.
I am a new customer to One Green World, and so far my experience has been very good. Their selection of hard-to-find trees and plants is impressive. Most importantly, the items I ordered (feijoas, goumis and a flowering quince, all in nursery pots) were perfectly packaged and arrived healthy, in excellent condition. The quince even had two tiny little fruits started on it.
I have ordered twice online from One Green World; once this past fall, and once this spring. On both occasions the company called me to alert me to a potential problem, and they were very professional and courteous. I appreciated their care of me as their customer.
If I had one complaint about OGW, it would be that my spring order took three weeks to ship, which is a tad longer than I am used to from mail order nurseries; but then again, April is their busy season, and I usually order in January because that's bareroot season in Zone 9.
I will definitely give OGW more of my business next January when I will be shopping for trees.
A few weeks ago I ordered a Seville Orange from One Green World, it came in excellent condition. The tree was loaded with citrus flowers and fruit. I couldn't believe such a company took such care of it's orders. Two weeks later I ordered a Chinotto Orange Tree, same deal great packaging, the tree was excellent, full of fruit and flowers. They know how to package their plants so they arrive in great condition. The one draw back is they never answer their e mails or send you a tracking number for Fed Ex. I would still order from them again, this is one company I would rate very highly.
Santa Fe, New Mexico
I had placed an order in 2009 and had just the absolutely best mail order experience ever. I ordered 400$ worth of Apple, pear, cherry, and plum trees. All trees arrived larger than expected, in excellent packaging, and thrived beautifully once planted. I have nothing but good reviews for one green world. I will definitely order from them again!!
On Jan 30, 2010, cramsey1 Salt Lake City, UT (Zone 6b) wrote:
I am really sorry to see some of the negative remarks made about this company. I have bought plants from One Green World (OGW) several times in the past few years and only have had very positive experiences with them. The plants have always been very health, well packed and arrived in good condition. I have bought Blueberry plants, Goumi and Kiwi plants from them. The blueberry plants were larger then expected 2 to 3 feet tall and were very healthy. In fact I had to take the blossoms of them in the summer so they did not bare fruit the same year I planted them. The kiwi was a very nice size and appears health. I am hoping that this one makes it through the winter this year, but if it doesn’t it will not be OGW fault. Whenever I have had a question about a plant I wanted to order or one I had already purchased, their customer service has always had an answer for me and offered suggestions. Their prices are competitive and the quality has been very good. I have not been disappointed with them or their service. They send me plants that I would have picked out for myself if I had been at the nursery. I recommend them to my friends and family. I realize that not everyone has had the same excellent experience with them that I have, but I also know that any online nursery company can make mistakes or have a bad day. Just so long as it is not a pattern. From my perspective it does not appear to be a pattern with this company.
On Jan 9, 2010, gardensgonewild Vancouver, WA wrote:
I love One Green World. They have a great selection, they are local and "salmon safe". So far, I have purchased from them: a duke blueberry, a royal empress tree, a negronne fig, plus a few strawberries and crocus. Everything has done really well, the plants were healthy on arrival and well packaged. Great value. I Plan to order more this spring.
On Jan 4, 2010, MollymDG Manteca, CA (Zone 9b) wrote:
I hate to review a company on my first order, but I was very hesitant to try One Green World because of the mixed reviews here, and the plants I tried were very well grown and arrived in great condition, so perhaps some detail will help others.
I ordered two plants online: a European elderberry and one of the two San Sho (or Sansho) species offered. (Array of species offered: a positive.)
I could find nothing in the online or print catalogue that said what size containers the plants would be in (a negative).
I received no acknowledgement of the order (a negative).
I received no shipping notice (a negative).
The time between ordering and shipping was short -- I ordered on December 26th, a Saturday, they shipped Fed Ex on the 28th, and I got them before New Years' Day. Pretty good. (a positive, or two)
The plants were very well packed and secured in their box. The soil in the containers was wet but not soggy, in a well-designed medium -- with some coarse bark chips included-- which kept the roots in good shape. (Big positive)
The plants were in deep 4" pots and had sturdy stems and very good root systems without being at all rootbound (a HUGE positive that overcomes all negatives!)
The plants were both a bit tall for the root systems --that's pretty standard, though regrettable. (neutral)
The prices -- $16.95 for each plant -- were in line with other nurseries' prices for European Elderberry (nothing to compare the Zanthoxylum with). The Zanthoxylum was a bit pale but it's usually described as deciduous so maybe it shouldn't have leaves at all in January. The elderberry was dormant (and better be, for January planting). (neutral/ positive)
One glitch, which may not have been OGW's doing: there are two kinds of Zanthoxylum, the kind that produces Szechuan Pepper and one whose leaves are used as an edible garnish, San Sho (or Sansho) in Japanese cooking. OGW listed the variety I ordered as San Sho (Z. piperatum). It seems to me to be Z. simulans, the Szechuan pepper variety. It doesn't taste at all like the San Sho I've had in Japanese restaurants (and once grew). The leaves have the taste and tongue-numbing quality of Szichuan pepper. OGW could be printing what they were told, or possibly mixed them up (It's not possible *I* could be mistaken, of course!).
(Note: San Sho is notoriously resentful of transplanting, according to a Japanese source. I'm not expecting a lot despite the excellent condition of the plant.)
What a nice surprise I had waiting for me when I arrived home from work! My two Shropshire Damson Plum trees were on my front porch and I couldn't wait to open the box to greet them. I am still amazed at the condition these two trees arrived in! These two trees are in pristine condition - not a sign of root damage and every leaf on both trees were healthy and happy. I couldn't be happier with this order from One Green World. If these trees never bear or die on me, it will be NO fault of this mail order nursery. I can't help but shake my head when I read a post that complains that 5 years later no fruit. Folks! Instead of blaming the nursery (which is the easy way out) why not spend that energy investigating what is going on culturally in your own back yard!
This was my first time ordering from one green world. I was very impressed with the nice shipping and the size of the 4 foot tall apple tree I recieved from them. After getting the tree this spring I planted it in a large pot and it leafed out in only one week after planting. The tree came with such a perfect 3 pronged top that when it leafed out it had such a nice shape that I planted it in my brothers front yard. I been scamed so many tmes by other online nurseys with 5 inch tall trees, so made this review to let people know they are not one of them. I am very happy with my order and will be ordering again this spring.
I just received a seaberry and two gooseberry plants packed well and appearing in reasonably good health. It was a late summer order and so the gooseberries were already leafing out (not ideal). One gooseberry did have some yellowing leaves with signs of mildew (common). The plants were potted and of good size.
Based on some of the feedback recorded here, I started with a small order (a couple of asian pears, a couple of gooseberries, and a jostaberry). I had no problems. The plants arrived near their target date and all had leafed out. Will likely continue to order hard-to-find plants from OGW. Thanks.
On May 2, 2009, artemiss Toledo, OH (Zone 5b) wrote:
Wow..I ordered a currant and a gooseberry from these guys this spring, and although they were sold out of one of the currants I wanted, I got a voicemail within a day or two of the order, so I was able to locate a replacement in ample time.
The plants I received were just stunning..even the dormant bareroot currant was HUGE, and the gooseberry had a few gooseberries already.
Nothing but good things to say about my experience!
I've purchased plants from One Green World several times in the past year. They have an impressive selection of hard-to-find plants, including ones not carried at the local nurseries.
They don't offer bearing-sized plants, but their prices are also a bit lower than most other places. So far the newest trees and shrubs are leafing out nicely, and all of them arrived with a nice, well-branched root system.
On Jun 20, 2008, UKtransplant Riverside, IL wrote:
I read most of the positive and negative commentary in Dave's Garden before ordering from One Green World. Decided to jump in and order quite a few plants. They arrived recently in great shape after a long journey. Root systems are strong and deep with no evidence of disease. All the plants have leafed out, and added new growth quickly. The strawberry bundles are a great value, and doing beautifully here, even though they were planted in less than optimal soil in a 12-hour sun location. In summary, my experience with One Green World was a very positive one, and I will definitely do business with them again.
They followed up my internet order with a phone call to confirm and also let me know that one of the things I'd ordered was no longer in stock. They filled the order promptly and it arrived on my doorstep about 3 days later. The plants were in great shape. The were very friendly and helpful. I will order from them again for sure!!!
On Apr 29, 2008, chatnoir Downers Grove, IL (Zone 5a) wrote:
This was my first order with One Green World. I was very pleased with the packing and shipping. They called me to tell me what day they would be mailed so I would be certain to watch for them. The plants were packed well and arrived without any apparent damage. I was equally impressed with the size of the apple trees and quince.
The trees are still dormant. I'll update this review once they've woken up and started growing. Judging from the roots, I don't expect anything but healthy, happy trees.
On July 9th, 2008, chatnoir added the following:
We're well into the growing season and all trees have done beautifully! They are quite healthy, disease free and growing strongly. Will order from this company again next spring!
On Apr 27, 2008, DrDoolotz Oxford, NS (Zone 5b) wrote:
I ordered from One Green World this year and received my plants by FedEx. The plants are in excellent condition. I ordered two honeyberry plants and several unusual species of currants. I was very impressed with the solid packaging so that the plants wouldn't shake around in transit. The roots are strong and the plants are beginning to leaf out. One honeyberry is fully leafed out and in a pot that is properly taped so that the soil wouldn't come out of it. Just fabulous looking plants and a very positive experience for me. I fully expect them all to do well in my garden. I would not hesitate to order from OGW again.
I've just received three bare-root plum trees from OGW. All are european plums on St Julian rootstock. All are 3 to 3 1/2' tall, >1/2" in diameter, well branched and with plenty of buds. All seem to have arrived healthy. Very satisfied!