This is my first experience with this company and I was happy they shipped my plants when I requested. However, the tomato plants came very limp and dehydrated, and if they had one more day in shipment, they probably would have died. The problem? Big plants in small pots. The soil in the 3.5 inch pot was bone dry, despite the wood shaving packing and the damp paper that was sealed within each pot. Happily, with an immediate watering, they perked up and are fine now.