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|On Jul 10, 2016, dave12122 East Haddam, CT wrote:
This is a tough review to write. Ideally, i would choose somewhere between neutral and positive. The situation started off with a bang in that apparently I just missed a yearly sale in which many plants were $10.00. Since I am a new customer, it would have been nice if they could have extended the sale prices for me, or offered some other incentive. (10% off my first order, etc.). But no, I just got a curt email that all the plants were full price. "Full price" is often $18.00 -$21.00 per rose. That's pretty high for the industry, so I was expecting extraordinary specimens. The plants were shipped promptly -no complaints there. However, two were less than a foot high, and the third plant was just over a foot, with a decaying bloom. In addition, the plants appeared to have been grown under a shadecloth and the foliage was stretching toward the light in an uncharacteristic manner. The rootballs were loose and quickly fell apart when taken out of the boxes. I cannot report how the plants will perform over time, or if they will survive the winter. However, I was underwhelmed by the plant quality and would doubtfully order from them again. A big negative is the postage cost, $18.00 for the three plants PLUS a $5.00 handling fee. If they offered Priority Mail instead of the ultra expensive UPS, I could have saved money and possibly purchased another rose. They seem more concerned with making money then growing a really superior product. Overall, a disappointing experience!
|On Jun 27, 2016, bluebuster77 Belmont, CA wrote:
Posted on October 27, 2013, updated June 27, 2016
On October 10th, 2012, bluebuster77 added the following:
Super heathy roses and of course true to the name. They bloom short period of time, so I can identify my roses. Ready to transfer to larger pot within a year. I still have endless list to buy more roses from their huge selection. June sales was outstanding, you don\'t have to missed this.
On March 27th, 2013, bluebuster77 added the following:
Most healthiest and grow quickly big as grafted rose bushes. Better than other own root roses I ordered last year. Great selection with lots of rare variety. Still processing to order more roses this year including upcoming sales.
On October 27th, 2013, bluebuster77 added the following:
So far so excellent!!! Two straight year, I never have bad experience to order from RU. All roses are quicly vigorous as I mentioned on previous feedbacks. My top 1 seller on own root roses.
On June 27th, 2016, bluebuster77 changed the rating from positive to neutral and added the following:
Just received my another order, very disappointed with packaging which is not efficient. This is not my first purchase, however, their packaging is not improving. They used bag, tape and custom made individual boxes, securely stapled but more than 50% of potting soil are loose and scrattered all over in the big box. Room t ball are loose and barely cover with soil. Only big credit for them is good plant size, true to the name and so far over 20 roses I bought non of them die.
|On Sep 17, 2013, Just_One_Nerve Boise, ID wrote:
I decided to give this company a chance with my business based on the reviews here, HelpMeFind/Roses and GardenWeb. I may have been expecting too much, but I was simply not thrilled by the experience though my order was kind of "business as usual."
|On Feb 1, 1998, JohnHPorterf wrote:
Late summer 1997, I phoned Roses Unlimited to inquire if they had a specific rose available for Fall planting. I was assured that they did, but their "last shipping date for 1997 was next Monday." They gentleman suggested that I express a check to him, in order to receive the rose. (Their last shipping date was a full month earlier than any other rose nursery I've spoken to.) I expressed the check to him, which was promptly cashed. Two weeks later I received notice that the rose ordered was "too immature for transplanting." They would ship the rose, when it was of a more substantial size, which would be "sometime in 1998." I emailed the company and requested a refund, which was promptly issued.However, I'm still out the express mail charges.I only wish Roses Unlimited had checked the condition of the rose before suggesting I express mail payment to them.I may try them again, but I'll be very wary of them until they prove themselves to me.