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On Jun 16, 2008, DanceyTx Midway, TX (Zone 8b) wrote:
I ordered two plants from this company on ebay. I paid for them by paypal on 6/2. I sent many emails with no return. Today I called and they said my order did not get picked up. In reply to why they never answered my emails they told me the person that takes care of that was off work with a broken. foot.
They assured me my order would go out this week as a 2 day ship.
I reserve any negative feedback at this time. I will stay positive and hope my plants will be in good health and will arrive soon.
On June 21st, 2008, DanceyTx added the following:
I will remain Neutral on my rating for this Nursery. I paid promptly on the date I won the auction, 6/2/08. I never received a confirmation of my purchase or a date for shipment. I sent many many emails requesting information to no avail. Upon filing a dispute with ebay I was able to obtain an address and phone number of the nursery. So I did call them. Where is Customer Service today?
I did receive my two plants today 6/20/08. They are healthy.
I will not purchase plants from this nursery in the future.
I ordered 3 bulbs off Ebay from PP and they arrived promptly and one has already started to grow nicely. The combined shipping rate was excessive but I am sure that is to suppliment the item sales price but they do clearly state the shipping rate so I knew what I was going to be charged and combined with the actual price paid for the bulbs it was a decent deal, but considering they are affliated with Wayside Gardens (that is another LONG lousy story which I will write up soon) I am satisfied with PP.
On June 16th, 2008, WinterStinks changed the rating from positive to neutral and added the following:
Just to follow up, I never said you WERE Wayside Gardens just affiliated with them according to Dave's is this isnt accurate then you should have this corrected. As far as your shipping is concerned $7.25 for one item and $3 thereafter is reasonable for 1-5 plants or so but if someone were to buy 15 for instance you would charge over $50 for shipping that is certainly excessive. I also am an Ebay Powerseller and that is certainly too way too much and your DSR shows it accordingly. Way too many Ebay sellers try to suppliment what they want to really want to sell an item for by overcharging for shipping and it turn bypassing the Ebay fees on that amount. While I will not argue Ebay and Paypal fees are not cheap, I also clearly can see what is going on and again I DID state even with the shipping I found your items a good deal and I found my transaction with you to be satisfactory and was trying to encourage others to give you a try as at least you did ship promptly, the items were as descibed and however i feel about your shipping policy/charges they are clearly stated by you. On May 21, 2008, Perfect Plant, LLC responded with:
On Jun 14, 2008 12:58 PM, Perfect Plant, LLC added:
Just for the record WE ARE NOT WAYSIDE GARDENS OR PARK SEED. While we do sell merchandise we have purchased from those companies among several others, We are not Park Seed or Wayside we are a separate company.
Thank you. One more thing, in regard to our shipping fees being accessive, please remember it covers materials for shipping, packers's wages, and allows us to offer a one year guarantee on our plants. Who else on ebay does that? Nobody I know of... "