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|On Jun 22, 2011, CindyMzone5 Hobart, IN wrote:
Posted on June 17, 2011, updated June 22, 2011
On June 15th, 2011, CindyMzone5 added the following:
Another phone call (leaving another message - never a live person), another email to this vendor, still with no response. Short of mailing a registered letter, I'm not sure what else I can do. I will have to change the rating to "negative" if I don't hear anything by the end of the week. Then I'll have to figure out how to get my money back.
On June 17th, 2011, CindyMzone5 changed the rating from neutral to negative and added the following:
After another round of emails and phone messages, still no response from this vendor. The website says they're sold out of caladiums for this season so I would guess my order from January is toast. Their "1st Class Customer Service" needs to be redefined if they can't be bothered to return phone calls or emails. I'm hoping to get my money back but guessing I'll have to do it all by mail since they don't respond to anything else.
On June 22nd, 2011, CindyMzone5 changed the rating from negative to neutral and added the following:
I did receive in the mail today a shipment of 20 large 'Kathleen' caladium bulbs (1 of the 4 different varieties ordered) and a full refund on my order along with an apology for the order screw-up from Bill, apparently due to mishandling by other people. I'm sure my letter to him crossed paths with the shipment to me. Based on the above, I will change my rating to "neutral".