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Comments regarding Bluestone Perennials

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1083 positives
97 neutrals
78 negatives


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Positive flowermaiden2
(16 reviews)
On Oct 7, 2016, flowermaiden2 Saint Maries, ID wrote:

Posted on October 7, 2016, updated October 7, 2016
Posted on October 7, 2016, updated October 7, 2016
Posted on September 13, 2016, updated October 7, 2016
Posted on May 14, 2016, updated September 13, 2016
Posted on May 13, 2016, updated May 14, 2016
Posted on May 8, 2015, updated May 13, 2016
Posted on May 12, 2010, updated May 8, 2015
If I could give a \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\"positive-plus\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\" rating to this company, I would. The plants I have received from them are well started, nice and green, in pots with well-developed root systems. So much better than those I\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'ve gotten from some other mail-order nurseries. The plants in my Bluestone order are also very good sized. There are a few varieties that I would like to see them include in future catalogs that aren\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'t in current ones, but the quality of what I\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'ve gotten can\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'t be beaten! Bluestone Perennials is a keeper.

On May 8th, 2015, flowermaiden2 added the following:

My experience with Bluestone Perennials continues to be positive.

My large order arrived, today, correct and complete, with healthy, robust plants. The Violas are blooming, and they are lovely.

My only concern is those fiber pots they insist upon sending them in. I have removed those in the past and shall do so, again. They\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'re supposed to be biodegradable and decompose right inside the planting hole, over time. I fear this will take too long, and the plants will remain rootbound in the meantime. I like to spread out the roots when I plant, so they can have plenty of room in which to grow. It\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'s really not a lot of trouble to remove those fiber pots -- I just score vertically down each corner and off they come.

Bluestone was very good about letting me add to my order as I found more plants later on that I wanted, so I would only have to pay shipping once.

They\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'re also very good about keeping me updated on the status of my order.

Good company. I shall continue ordering from them in seasons to come.

On May 13th, 2016, flowermaiden2 added the following:

This season, I ordered two types of coryopsis from them. I was glad to find some taller varieties that bloom yellow instead of reddish shades.

My plants arrived today, and they are bushy, green and well developed. I shall remove them from the fiber pots, however, and plant them directly into the soil, as I have previously done. I feel they have less risk of becoming root bound that way, even though it\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'s claimed those pots are \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\"biodegradable\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\". Do they break down soon enough to avoid binding the roots? Since I\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'m not sure of this, I always take them out.

I love coryopsis because deer don\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'t eat them, and that\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'s a real plus in my garden, which Bambi has used as a smorgasbord in the past.

Again, Bluestone has come through for me, shipping my order on the date I requested. Very happy with them, as usual.

On May 14th, 2016, flowermaiden2 added the following:

For the benefit of those who might wish to try this lovely perennial, the name of the flowers I ordered is coreopsis, not coryopsis. I misspelled them the first time. Wanted to make the correction here, so folks using their catalog or shopping online will know what to look for should they seek these out.

These are great for gardens with a deer problem, as deer tend to steer clear of them.

I\\\\\\\\\\\\\\\'ve just planted all of mine, and they look great. A couple even arrived with flower buds on them.

Kudos, again, to Bluestone Perennials.

On September 13th, 2016, flowermaiden2 added the following:

So far, so good.

Despite being in transit via UPS for six days, the Early Sunrise Coreopsis are huge and healthy. So are the Electric Blue Penstamon. The Paprika Yarrows didn\\\\\\\'t look great, but still have some green on them, and may make it, afterall. I\\\\\\\'ve planted everything immediately after receiving it.

Again, I removed the coir pots to give the roots a chance to grow directly into the soil.

I still have some bulbs coming, which won\\\\\\\'t arrive until the end of September. That\\\\\\\'s of concern because, one, I\\\\\\\'ll be out of town from the 27th until October 2nd, and two, we might very well have snow on the ground by then. If they have my bulbs, they should send them, now. I\\\\\\\'ll be calling them to see what they can do, if anything.

On October 7th, 2016, flowermaiden2 changed the rating from positive to neutral and added the following:

The five Paprika Yarrows I ordered appear to have completely died. They were in transit for SIX WHOLE DAYS, via UPS. At first, I thought they might make it, as there was still a very tiny smigeon of green on them. Now that\\\'s gone.

I planted them immediately upon opening the box I got from the UPS driver. After that amount of time, I figured I\\\'d best get them into the ground right away.

I planted them in well-drained, enriched soil and watered them immediately. I very carefully removed the coir pots and gently spread out their roots for maximum benefit of receiving nutrients, trying to give them the best chance possible.

They have been frequently watered since them, either by heavy rains or by my sprinkler. The soil is rich and drains well, so there\\\'s no issues of root rot.

Their foliage is now completely gray-brown and they show no signs of life.

My STRONG suggestion to Bluestone Perennials is that they use a carrier that can deliver orders much faster than UPS does. There\\\'s no excuse for it taking SIX WHOLE DAYS to deliver a live plant order. I\\\'m certain that had they delivered it sooner, those yarrows would be looking a lot better.

I am surprised to have had this experience with a Bluestone Perennial order. This has never happened, before.

Please use a different carrier that provides faster service. Otherwise, I might have to look elsewhere for placing my plant orders.

On October 7th, 2016, flowermaiden2 added the following:

The five Paprika Yarrows I ordered appear to have completely died. They were in transit for SIX WHOLE DAYS, via UPS. At first, I thought they might make it, as there was still a very tiny smigeon of green on them. Now that\'s gone.

I planted them immediately upon opening the box I got from the UPS driver. After that amount of time, I figured I\'d best get them into the ground right away.

I planted them in well-drained, enriched soil and watered them immediately. I very carefully removed the coir pots and gently spread out their roots for maximum benefit of receiving nutrients, trying to give them the best chance possible.

They have been frequently watered since them, either by heavy rains or by my sprinkler. The soil is rich and drains well, so there\'s no issues of root rot.

Their foliage is now completely gray-brown and they show no signs of life.

My STRONG suggestion to Bluestone Perennials is that they use a carrier that can deliver orders much faster than UPS does. There\'s no excuse for it taking SIX WHOLE DAYS to deliver a live plant order. I\'m certain that had they delivered it sooner, those yarrows would be looking a lot better.

I am surprised to have had this experience with a Bluestone Perennial order. This has never happened, before.

Please use a different carrier that provides faster service. Otherwise, I might have to look elsewhere for placing my plant orders.

On October 7th, 2016, flowermaiden2 changed the rating from neutral to positive and added the following:

Bluestone Perennials has earned another positive rating.

I was pleasantly surprised, when I opened my e-mail inbox, to find an offer from them -- without being asked or even contacted -- to replace my five Papricka Yarrows next Spring, at no cost to me, not even shipping.

This time, they've made a note to use FedEx instead of UPS, in the hope delivery time will be faster. FedEx is usually pretty good around here.

They've also agreed to ship early to mid-May, which is the best time in my area to begin planting in Spring.

It's so nice when a company makes things right without even having to be asked to do so. I wish more companies would provide that kind of service.

Good for you, Bluestone!

On Oct 7, 2016, Bluestone Perennials responded with:

"On Oct 7, 2016 11:43 AM, Bluestone Perennials responded with:

Our apologies, flowermaiden2. Your order inadvertently was not shipped on the correct day. Please don't ever hesitate to call right away when your package arrives in poor condition. I have booked replacements to be shipped to you in the spring since you are in Idaho, but if you want to plant still this Fall, we can have them leave here Monday. Please call us 800-852-5243 or email if you prefer Monday shipping. "

Positive ColoradoLeo
(3 reviews)
On Sep 17, 2016, ColoradoLeo Longmont, CO wrote:

My Golden lotus Hellebore arrived secured so well in a box defending it from damage even if it were thrown off the delivery truck. I am grateful for their care in packaging. The roots were all over the little 'pot' and look enthusiastic. There were very clear instructions included in the shipment, describing the stresses and why giving it water immediately is a good idea, etc., even to the detail of allowing the plant to 'rest' a couple days in some shade just to get acclimated. They show some care for their plants - a good sign!

Positive BostonDavid
(4 reviews)
On Jun 30, 2016, BostonDavid Boston, MA wrote:

I have some beautiful plants from Bluestone in my garden.
Their catalogue is colourful and inspiring with very wide and eclectic offerings, many not found easily elsewhere. I have lost a few plants but that is not a deal breaker. That often happens from more expensive companies, Bluestone does guarantee their plants, and their customer service and ordering system is superb. I have very large Helleborus plants that I purchased years ago as well as 2 now large conifers and mature hydrangeas that I grew from starters in their small pots. Some plants arrive on the smaller side and others larger and robust. Overall plants that are healthy and thrive.I will not hesitate to order from them in the future. Thank you.

Positive katococo
(4 reviews)
On Jun 17, 2016, katococo Mandan, ND wrote:

Last year, I ordered plants a couple of times from Bluestone. One plant, a clematis, started to grow, then died. I informed Bluestone, and they refunded my money. This year, I noticed that 4 plants from one of those orders did not come up. I notified Bluestone this week (Monday), and within a day, got an email that they were replacing the order. I received 3 of the plants (4th is scheduled to be shipped in the fall) on Thursday. The plants are always packaged well, and these plants seem pretty healthy. I do agree with some of the comments I've seen about those pots they use, though - I don't think they should be left on the plant when planting. I did cut off the pots on some of the plants I got last year, and those seem to be the ones that came up this year. Those that came up (i.e., from previous orders) look good. Although I've had some problems with plants, Bluestone has been very good about standing behind their claim of guaranteeing their plants.

Negative mike6710301
(3 reviews)
On Jun 14, 2016, mike6710301 Staten Island, NY wrote:

Posted on June 14, 2016, updated June 14, 2016
Last year I bought a hollyhock, among other plants, from BP. This plant is a biennial, so I expected a flower stalk. Nothing but a few leaves on the ground. This year it has so far produced a few leaves on the ground and doesn\'t seem to want to produce a flower stalk.

I first tried to email them, but the message didn\'t get through. Today, I called them and spoke to someone who didn\'t seem to know anything about flowers. When I asked why it didn\'t seem to want to flower, I was told twice it needed to seed to get more flowers. What?

Finally I was told they would replace it, but I told them I didn\'t want their products anymore.

I cannot recommend this place at all. The other plants I bought from them didn\'t come back despite being perennials.

On June 14th, 2016, mike6710301 changed the rating from neutral to negative and added the following:

Edited to reflect wrong rating.
Positive Contutti
(2 reviews)
On Jun 11, 2016, Contutti York, ME wrote:

I have ordered from Bluestone many times over the years and have always been impressed with the packaging and healthy condition of the plants on arrival. They arrive 2 days after being shipped and an e-mail notifies they have been sent.Before Memorial Day this year, I called to ask that an order be sent after the weekend, as I would not have been here when it arrived to tend to it. Although the plants had been packaged for shipping that AM, the rep said she would halt it and that the plants would be unpacked and taken care of until the following Tuesday. When ordering, I have never had to wait for a representative to take my order or answer my questions. All representatives have been helpful, patient , friendly and good natured. Bluestone stands by their guarantee absolutely and cheerfully.This is such a fun place to buy plants with their winter Friday 50% off specials and other random sales to give us incentives to continue filling out our gardens , I love that you can continue adding to your order all winter and early spring and be charged once for shipping, depending on the total order. Customer service is important to continue sales. That coupled with growing vigorous healthy plants is the key to customer's goodwill and satisfaction and to Bluestone's success.

Positive Pinetucky
(46 reviews)
On Jun 8, 2016, Pinetucky Swainsboro, GA (Zone 8b) wrote:

I ordered 3 clematis plants from the sale. They arrived with a good bit of soil spilled from the pots, but otherwise fine. Two of the plants looked wonderful, larger than expected, very healthy. The third one was a bit small and a couple of the leaves were turning dark but plant overall looked healthy. I will pot these up and let them grow a bit more before putting them in the ground.

Positive hswargo
(4 reviews)
On Jun 1, 2016, hswargo Coudersport, PA wrote:

I have ordered many perennials from this company and they always ship vigorous, healthy plants that root well and take off. I only order perennials from other places when I can't find them on Bluestone's site or they are out of stock. They have never disappointed me.

Positive garyj59
(16 reviews)
On May 28, 2016, garyj59 Sheboygan, WI (Zone 5a) wrote:

Posted on May 7, 2003, updated May 28, 2016
I received my order today and everything was very well packed.By far the best specimens for the money that I have ever seen by mailorder.The only problem I have is that they backordered part of my order and told me that they will ship it out in the fall.As far as I\'m concerned this is unacceptable for an order placed on 2/25,I think they could have let me know earlier so I could have picked something else.

On May 28th, 2016, garyj59 added the following:

In March 2015 I placed an order and received healthy and well packaged plants. Over the winter I lost only one plant,
an Azalea Bollywood which I received free with a coupon, so I didn't complain. It was the only plant I planted in the coir pot, the rest I sliced the pot off and planted with great success. In May 2016 I placed an order and again received healthy and well packaged plants, I cut the coir pots off and planted them and their doing fine. I'm still not sold on their coir pots, But Bluestone is one of the best mail order companies out there.
Positive Nbeaton59
(1 review)
On May 20, 2016, Nbeaton59 Richmond, VA wrote:

I wish there was a choice for Extra supremely positive. My experiences with Bluestone Perrenials have exceeded my expectations several times over every single time. My first order I was apprehensive about what quality plants I would get. So glad there was no need to worry. All the plants were healthy and thrived after planting. I have since placed four other orders and have always been delighted with their products and service. I did have one plant arrive in somewhat poor shape but it was immediately replaced when I called. The woman I spoke to couldn't have been nicer or more helpful. I wasn't even sure if I even needed a replacement since I hadn't even planted the plant but she assured me she would send a replacement immediately. This is a fabulous company with high quality and affordable perrenials. I'll be ordering from them regularly.

Negative kadybug
(1 review)
On May 11, 2016, kadybug Seattle, WA wrote:

I spent a good amount of money on some perennials. I followed the instructions but most of the plants died. Such a waste.

On May 11, 2016, Bluestone Perennials responded with:

"On May 16, 2016 3:43 PM, Bluestone Perennials responded with:

We are sorry to hear about the plants you lost. Please be in touch so that we can reship or refund. Your plants are guaranteed. We also have a Help Desk that could answer any questions you might have about replanting. 800-852-5243"

Positive kawand33
(7 reviews)
On May 5, 2016, kawand33 Lansing, MI (Zone 5a) wrote:

I like that Bluestone offers various specials throughout the season and that they will combine orders that have not shipped yet to help save the customer on shipping costs. I ordered a Clematis Sapphire Indigo plant and three Tricyrtis formosana Gilt Edge plants - all of which arrived in excellent condition. They were unable to fulfill my order for Dicentra Burning Heart, which understandably, sometimes happens with live goods, but provided excellent customer service in notifying me and offering to switch that item out with a similar plant or provide a refund. I am very satisfied with the plants I received from this company and would highly recommend them to other gardeners.

Positive DonnaMack
(57 reviews)
On Apr 29, 2016, DonnaMack Elgin, IL (Zone 5a) wrote:

Posted on October 2, 2015, updated April 29, 2016
Posted on May 30, 2015, updated October 2, 2015
Posted on April 29, 2015, updated May 30, 2015
Posted on April 27, 2014, updated April 29, 2015
Posted on April 27, 2013, updated April 27, 2014
Posted on June 2, 2012, updated April 27, 2013
Posted on May 7, 2003, updated June 2, 2012
First, I must thank all of the people who took the time to recommend this great company. Because of the detailed feedback, I confidently ordered, and today received my first order from Bluestone. I purchased 33 plants and the quality is excellent. They are smaller that the plants one would purchase at a nursery, but I would say that they are the same size as the far more expensive White Flower Farm plants. I usually grow my own plants from seed, only buying what I cannot grow, so I am accustomed to robust plants, and these are. And some of the varieties I purchased, such as Heuchera Firefly and Heucherella Bridgett\\\\\\\\\\\\\\\'s Bloom, are usually quite expensive. And the prices! Taking advantage of some specials and 3 for 1 offfers, I paid $98.75 for 33 plants - including shipping - less than $3.00 a plant! Receiving an e-mail and a UPS tracking number was an unexpected plus. Another bonus - did anyone notice that the plants are hardened off when you receive them? They note that they can be exposed to temperatures as low as 26 degrees. What a great company! They are my first stop from now on.

On August 1st, 2003, DonnaMack added the following:

After I printed the above I ordered additional plants from Bluestone, and continue to be impressed. Of the total of 49 plants I put in, 49 took! I put in arabis, a spring blooming plant, and it bloomed in summer, and has spread considerably. The verbena Homestead Purple, Heucherella, Tiarella, and most of the others actually bloomed. Some look like mature plants, blooming with no restraint. I installed all of them in May and June!

I\\\\\\\\\\\\\\\'m working on my fall order. These guys are incredible.
On May 14th, 2007, DonnaMack added the following:

I have ordered annually each year since my above review, and have been pleased with my orders, but my most recent experience with the company was the best thus far. I was having trouble entering coupon codes, so I called and spoke with a wonderful representative who explained to me the numbers on the codes and then offered to take my order over the telephone. This was very much to my advantage, because she (I\\\\\\\\\\\\\\\'m so sorry I did not get her name) repeatedly brought specials to my attention of which I was unaware. The result was that I received 12 free plants. My order came yesterday and every plant was healthy and viable. I also received a HUGE primula Japonica (much larger than my favorite local nursery) as a replacement for a plant that was mistakenly labeled as such last year. Better yet, I was given a delivery confirmation from Fed Ex, and my plants were delivered as promised on the afternoon of May 12, the day before Motherís Day (what a tough day to keep a delivery commitment!). And our last frost date in zone 5a is May 15. Perfect.

I cannot imagine how this entire transaction could have been better.

On June 2nd, 2012, DonnaMack added the following:

I had hesitated to purchase from Bluestone this season, given the comments and the higher prices. But they sent me an email about discounted items, and I could not resist trying them again, so I ordered a few plants.

I must say that I was very pleased with the quality of the plants. I found that the roots were somewhat embedded in the coir so I could not remove it, but the fact that they had grown into and in some places through the coir is a good sign.

I also had a free shipping code from three years ago - and they honored it!

I will be back.
On April 27th, 2013, DonnaMack added the following:

I must say that I am very happy with Bluestone this year. I ordered all half price plants in January: 3 Campanula Bellringers, 2 Penstemon digitalis \\\\\\\\\\\\\\\'Husker Red\\\\\\\\\\\\\\\', a panicum and 2 Fothergilla Mt. Airy shrubs. The plants are just excellent. The qualuty is very high. They are of nice size. I remove the coir immediately because I have trouble cutting it away - and the soil was dry. But the plants are perfect!
On April 27th, 2014, DonnaMack added the following:

I took advantage of Bluestone sales from December on to order quite a few plants. I didn\\\\\\\\\\\\\\\'t realize how many until they came a few days ago. I must admit that I consistently cut the plants out of the coir pots. But I actually gasped when my order came. The plants are much bigger than they were a few years ago, and the quality is better than my expensive garden center, which I visited after I received them, in order to buy compost and mulch. I no longer need to hold them for transplanting - they are eye catching.

But what I really love was the ability to pay for each order and have it \\\\\\\\\\\\\\\"held\\\\\\\\\\\\\\\". So I got pristine fresh, large plants while paying ONE shipping cost for plants ordered in December, January, March and April. It actually allowed me to buy much more than I would have if I had ordered them all at once, and there was a single shipping charge.

I had concerns about Bluestone a little while back, but the quality of the plants, the Friday specials (dangerous) and excellent shipping have made me a believer again.
On April 29th, 2015, DonnaMack added the following:

I received a very nice order from Bluestone. The plants I received were great, as usual. but one item was eliminated from my order, that being athyrium nipponicum \\\\\\\'Ursulas Red\\\\\\\', a very hard to find plant. I was particularly disappointed because it was on special, and after I ordered two the special on this plant continued for several days. So my perception is that they either gave my plants to someone else, or they did not monitor their inventory. They did give me a refund check for the two plants, which I very much appreciated, as well as a coupon for a free plant. The other plant they could not provide, Anemone Alice, was is on backorder, which is fine.

I was able to order the fern from Forest Farm, where I have an open order and was actually able to fill a box so there will be no additional shipping.

I leave my rating as positive because I truly think that they stepped up after this error. A check for the plants, an explanation that Alice is coming in the fall, and a free ground cover plant make my overall experience with Bluestone quite positive.
On May 30th, 2015, DonnaMack added the following:

I just received and planted three excellent ceratostigma plumbaga (plumbago) that was part of their end of season sale. From the wonderful quality of the plants, you would never know it. True, I always cut away the coir, but doing that only shows me clearly the excellent quality of the plants.
On October 2nd, 2015, DonnaMack added the following:

I mentioned in my update of April 29 that I had been disappointed that I had not received a athyrium nipponicum \'Ursula\'s Red\' that I had ordered. Bluestone sent me a coupon for one free plant. Talk about disappointment tuning into bliss! I ordered a helleborus \"Rose Quarta\' and I just received it. I couldn\'t be happier. It is a gorgeous plant, and the cost of it is much higher than my original request. Plants like this will keep me coming back year after year!

And I received my anemone Alice a few weeks back. Nice healthy plants that are increasing.

On April 29th, 2016, DonnaMack added the following:

Last year I received a coupon for a free plant from Bluestone, and took the opportunity to order a helleborus. Impressed, I order two more to make it a trio.

Well, I just received enormous ones from Bluestone, for which I only paid half of the regular price. I walked away from plants in my garden center that were the same size but cost 3 times as much.

They have truly won my respect over these last few years. I still ditch the coir - but wow, what plants!
Positive ctgrower
(16 reviews)
On Apr 27, 2016, ctgrower Stratford, CT wrote:

Posted on May 8, 2009, updated April 27, 2016
Have ordered many times from this wonderful nursery. Whether you are a novice or master gardener, looking for staples or the very unusual, you will find it here. Everything is healthy and ready to grow, grow, grow! A very positive and worthwhile experience.

On April 27th, 2016, ctgrower added the following:

Contacted Bluestone about a plant I ordered last Autumn which didn't make it, and they are sending me a replacement. Don't know of any other place that delivers what they promise: 100% Guaranteed Satisfaction. Also received a new order a few days ago, and each plant was healthy and well-rooted. Can see new growth already and can't wait to see them in bloom. The "Dark Stockings" daylily had FOUR fans! Love this place! Great plants, amazing selection, and superb customer service.
Positive camicalm
(1 review)
On Apr 19, 2016, camicalm New York City, NY wrote:

I purchased several perennials this year for urban container gardening from Bluestone Perennials, including a hosta, some hydrangeas, a heuchera, and some Lysimachia Aurea. I placed the order in March; they shipped in April when the danger of frost was mostly past, and they emailed me when the order had shipped. The package arrived promptly; the plants were excellently packed and in great condition. Other than the heuchera (which is looking much less healthy than when it arrived), they are all thriving. Will order again.

On Apr 19, 2016, Bluestone Perennials responded with:

"On Apr 19, 2016 3:39 PM, Bluestone Perennials responded with:

Thanks camicalm! Let us know if the Heuchera continues to decline - your plants are guaranteed."

Positive ricknancydill
(1 review)
On Mar 3, 2016, ricknancydill Oneonta, AL wrote:

I've ordered from a lot of catalogs and I must admit that Bluestone tops them all. The plants were in wonderful condition; they were exactly what I ordered; they came with good instructions; and the pots they arrived in are really ideal. I just had to share this information with others who, like me, have had many less than satisfactory experiences with mail-order plants!

Positive Illinigardener
(5 reviews)
On Feb 21, 2016, Illinigardener Port Byron, IL (Zone 5a) wrote:

Posted on January 13, 2016, updated February 21, 2016
Posted on May 25, 2003, updated January 13, 2016
I\\\'m adding to the positive comments already listed. Great service, good quality(but small plants) and reasonable prices. And they take care in shipping so plants arrive in good shape. Good company to deal with.

On January 13th, 2016, Illinigardener changed the rating from positive to negative and added the following:

I finally have to update my old comments.
I\'ve ordered from Bluestone for many years. But this is NOT the Bluestone of old.
Several years ago they changed from 3 pack ordering. The plant sizes didn\'t change but the prices tripled. I continued to order from them to get varieties I couldn\'t get locally. But increasingly I\'m finding more selection locally. For example last year I ordered Echinacea PowWow(3 at $37.50). Later I found the same plants locally that were 3 times larger and $2/plant less!!
I also ordered 2 Daphne shrubs. What I got were plants which were a stem w/2 leaves. One died within a month. I didn\'t bother to complain because what\'s the point of getting another 2 leave-4\" high plant!! The other survived but I don\'t think I\'ll live long enough to see it grow to 2\' high. White Flower Farm and Klehm\'s are expensive with high shipping costs but at least from them you get a shrub that is more than a twig in a 2\" pot.
Sorry Bluestone, you have slipped in price and quality and no longer deserve my business...
On February 21st, 2016, Illinigardener changed the rating from negative to positive and added the following:

Bluestone contacted me, apologized for the poor quality Daphne shrubs, and reimbursed me for their cost.
I appreciate their good customer service.
I will continue to use them for perennial varieties that I can't find locally.
However, I don't believe I will order any shrubs from them in the future.
On Feb 21, 2016, Bluestone Perennials responded with:

"On Jan 18, 2016 12:14 PM, Bluestone Perennials responded with:

Hello, Illinigardener! I am sorry to hear you were disappointed in your latest shipment. Last spring's extended periods of rain and lack of sun presented some unexpected challenges for all mid-west gardeners, but especially for us on a commercial scale. From your description, the Daphne never should have been shipped, and we apologize that it was. It does not sound from your post that you allowed us to reship (at no charge to you, of course) so I will contact you via Dmail to offer to replace from our new crop or refund. I would like to clarify that all of our material is now in a 3 1/2" square x 4" deep pot, where 5 years ago, we were in a 2 1/2" square x 3" deep. The results are a plant 2-3 times the size of our older material. I hope you will give us the chance to prove that to you this spring!"

Positive Mipii
(2 reviews)
On Feb 4, 2016, Mipii (Robin) Blissfield, MI (Zone 6a) wrote:

My review is actually Very Positive, I've been purchasing from Bluestone Perennials for many years. On a couple of occasions I've lost plants via they hadn't come up the following year.

This company totally stands behind their product, I just asked for a discount to replace a couple of plants ordered two years prior. They ordered me replacements for both...happily. I could feel the smiling face through the phone.

Yes I consider the plants on the small side and would rather that than a large root bound specimen I'd have to pay more for shipping. I really appreciate ordering from a company that grows things I like and my garden benefits from much diversity I couldn't find anywhere else.

Look for their coupons and deals and incentives, they usually have something going on.

Thanks Bluestone Perennials for being an awesome Company!

Positive NJIrisGuy
(7 reviews)
On Jan 15, 2016, NJIrisGuy Toms River, NJ (Zone 7a) wrote:

I have ordered from Bluestone Perennials for quite a few years. Last year I ordered 9 Creeping Phlox that have all done very well. This year I have ordered 3 Clematis. I have never had a problem with Bluestone Perennials. The only issue I have is with their use of Fiber Pots. These pots are not biodegradeable, and do not disintegrate. I end up cutting the plants out of these pots prior to planting. I really wish they would not use these pots. They are unattractive in the garden.

Positive Jadwin59
(11 reviews)
On Nov 17, 2015, Jadwin59 Rochester, NY (Zone 6a) wrote:

I ordered about $800 worth of perennials, annuals, and bulbs from Bluestone this season. We were landscaping a half-acre garden and I decided to mail-order hard-to-find plants and cultivars. I am an experienced gardener who's mail-ordered plants many times before, sometimes with mixed or negative results.

My experience with all five orders from Bluestone was extremely positive. Plants were in good health, well-packaged and as ordered in all cases. I'm not crazy about the coco coir pots they ship in - I strip them off rather than plant them in directly - but I have found other uses for the coco matting, which works particularly well as a pot-liner for container perennials and for orchids.

All of the shipped plants arrived in good condition and transplanted well, with the exception of Nepeta "little trudy," which failed, probably because we had a very humid and wet summer here in Z6b. My three cats demanded a replacement since they were practically chewing the dead bits to pieces. I notified Bluestone and they shipped replacements promptly, no questions asked. Communication with them via email was prompt and reassuring.

I believe Bluestone shipped using USPS second-day mail, which meant that my plants arrived very quickly. That was very satisfying, as sometimes it's hard to wait around for weeks until your plants arrive. YMMV; I live in Rochester, NY.

They have a great selection of hard to find cultivars. They also have good sales where you can pick up desirable plants and bulbs pretty inexpensively. I will shop with them again, next time I need plants I can't source locally.

Positive Shaken
(4 reviews)
On Oct 15, 2015, Shaken Scottdale, PA wrote:

I placed an order for about 10 shade perennials and they were at my front door 3 days later. Most of the plants were on sale and the prices were competitive with what I saw on other online retailers. They were packaged very well and all the plants look very healthy. Would recommend Bluestone 100%

Neutral ellenfoster
(9 reviews)
On Sep 20, 2015, ellenfoster Hinesburg, VT wrote:

plants arrived well packaged and the daylilies I ordered were in good order. The blue grass samples were small, although, because of their pots, I could see that they had not just been re-potted into a larger pot, as some nurseries do. Each time I order from them, about every year or so, I find that the plants I order are smaller than I expected.

Positive glasstoad
(7 reviews)
On Sep 16, 2015, glasstoad Omaha, NE wrote:

Today I received my shipment of Centaurea and these plants are very large and healthy. The packing again is excellent. I've dealt with them for a number of years and have been very pleased with their product and services.

Neutral enviroplanter
(17 reviews)
On Jul 28, 2015, enviroplanter Spring House, PA wrote:

Posted on May 26, 2015, updated July 28, 2015
Posted on May 14, 2010, updated May 26, 2015
A plant I ordered this year was shipped via UPS on a Friday, so it sat in a hot UPS truck over the weekend and took 4 days to arrive instead of the normal 2. Needless to say, it did not survive. To their credit, they sent a replacement plant and said they would issue a refund (which I haven\\\'t seen yet). Also, their idea of packing is to stick the pot (soil uncovered and unwrapped) in a box and then fill the box with plastic peanuts (not environmentally friendly)--not the best way to insure healthy arrival.

On May 26th, 2015, enviroplanter changed the rating from neutral to positive and added the following:

I ordered from them again this year and was very pleasantly surprised. The plants arrived in great shape (their packing is minimal and truly ingenious), and the biodegradable pots make planting very easy. All plants have survived and are doing well. Definitely the place to go for perennials.
On July 28th, 2015, enviroplanter changed the rating from positive to neutral and added the following:

I'm not so sure now about the coir pots. I had occasion to dig up some of their plants that I planted earlier this year; in some cases the roots had developed well through the pot, but in others (same variety in the same location) there was practically no root development.
Positive BeaGardener
(2 reviews)
On Jul 9, 2015, BeaGardener Lexington, MA wrote:

I ordered 3 pink agastache plants ("Raspberry Summer"). Plants arrived in great condition, except they were not what I ordered. They had the correct tags in the pots, but they were purple--not even close to pink! I called right away and Bluestone Customer Service took great care of me. I got replacements within 2 days and the plants are doing great! I would definitely order from them again.

Positive sierra77
(2 reviews)
On Jul 8, 2015, sierra77 Cedar Valley, OK (Zone 6b) wrote:

I ordered several plants from Bluestone Perennials this spring. All arrived quickly and were in great shape except for one. It was in its last death throes. I contacted customer service and explained the situation. They offered me credit or a replacement plant. The plant I had ordered was out of stock so I chose a different type of plant. Bluestone sent it Priority Mail and I received it in two days! Very nice, healthy plant, at no charge! You can't ask for more than that. I think they try very hard to live up to expectations but mistakes are always going to happen. I am very pleased with their service.

Positive Gumneckdg
(1 review)
On Jun 27, 2015, Gumneckdg Richmond, VA wrote:

My past orders from Bluestone have included many perennials and more recently shrubs - abelia, variegated boxwood and false cypress. The shrubs arrived small and I kept in pots for a while, burying the pots in the ground over the winter. All the plants are now in the ground and thriving. This is a good company that I enjoy doing business with. I also like the fact that they keep past orders online in your account info. Helps me every time I forget whether that hydrangea I ordered is a pink diamond or quick fire hydrangea or what.

Positive SpringPeeper
(4 reviews)
On Jun 12, 2015, SpringPeeper Willows, CA wrote:

FedEx lost my package and I contacted Bluestone Perennials for some info FedEx wanted for the claim. Bluestone, without being asked (since it was not their fault) reshipped the order, and the plants arrived healthy and lovely looking. I was surprised by how proactive they were with customer service. I will definitely be looking at Bluestone when making future gardening plans.

Positive homeharvester
(3 reviews)
On Jun 11, 2015, homeharvester Canfield, OH wrote:

Huge pat on the back for this company; order was shipped when promised but I was unable to get the package open until 7 days later. One plant was a little wilted (it is resting in my shaded nursery area and already doing better), everything else is fine, root balls are still hydrated. Great job. I'm not crazy about their pots; I've found that the rim needs to be cut off, otherwise, the pots wick the water away from the plant after it is in the ground. Small price to pay for excellent plants and service.

Positive edgar2975
(2 reviews)
On Jun 7, 2015, edgar2975 San Jose, CA wrote:

I ordered two Clematis Rebecca, and Rosemoor. Plants arrived in excellent condition and delivery was on schedule. I will most likely order from Bluestone again.

Positive coriaceous
(17 reviews)
On Jun 5, 2015, coriaceous ROSLINDALE, MA wrote:

Posted on February 1, 2014, updated June 5, 2015
I\'ve ordered from Bluestone at least three times over the years. Communication was excellent, I received exactly what I ordered when I expected it, and the plants were well packed.
Customer service was excellent. I wouldn\'t hesitate to recommend this nursery to anyone.

My only quibble with this nursery is their use of coir pots. I\'ve long found that the only way to get a plant in a coir pot to survive in the ground is to rip it out of the pot before planting, not an easy task.

On June 5th, 2015, coriaceous added the following:

I ordered again this year. I stand by what I said. However, Bluestone's prices and shipping charges have been growing. When I first ordered from them, both were much more economical than any other online nursery. Now they are significantly pricier than average.
Positive doghill6
(34 reviews)
On May 30, 2015, doghill6 Central Point, OR (Zone 8a) wrote:

We used to order all the time when they sold the 3-pack of small plants for a very reasonable price. Then we stopped for a few years and meanwhile they changed to the coir and the higher prices, so we didn't use them although they do have nice stuff. This year we sent in 2 orders and both were great with nice plants arriving quickly and in good health. But we do cut away the coir, which seems like kind of a waste. The plants are too expensive, however, to take a chance with it.

Positive MNWildRose
(1 review)
On May 30, 2015, MNWildRose Winona, MN wrote:

I recently put in an order with Bluestone Perennials and was emailed written confirmation for "Spring" shipment of all plants. When received I was very disappointed to find two of the plants missing, "back-ordered" until fall. And yet more unhappy to find that my credit card had been charged for the entire order.

So I immediately contacted Bluestone Perennials, telling them of my dissatisfaction about how my order was handled. Pat in Customer Service was very responsive to my communication about this.

Bluestone graciously offered a generous replacement of plants to "make things right." These plants just arrived and look healthy. Because of this good customer service I look forward to future purchases from Bluestone Perennials.

Positive narina77
(6 reviews)
On May 29, 2015, narina77 Blairstown, NJ wrote:

Everything was in good condition except for two plants which they replaced immediately no questions asked. And one perked up eventually after a few weeks. I ordered again because I was pleased with them. When they put things on clearance they really sell cheap and the plants are perfect. I am a very satisfied customer. They also shipped fast, packaged well and returned emails quickly. Also had a plant online for free, which I added to my order and those free plants were also in excellent condition!

Positive shisomadness
(4 reviews)
On May 29, 2015, shisomadness New York City, NY wrote:

I took advantage of their sale prices and got some clematis and hellebores and asters at great prices, especially given how the plants are thriving. Will order more for sure.

Positive javaqueen
(2 reviews)
On May 18, 2015, javaqueen Glens Falls, NY wrote:

I received another order from Bluestone this week and all the plants look great. Larger than expected and full. I got astilbe, echinops, calycanthus and agastache.
My only disappoinment is that I can never seem to get the specialty coneflowers. I order them in the winter and then when shipping time arrives, they are either back ordered or I get a refund. Other than that, I have been very happy with service and quality.

Positive Canarykeeper
(9 reviews)
On May 15, 2015, Canarykeeper Menlo, IA wrote:

I have purchased several plants from this company over the years. Only a few plants have died, which this company immediately replaced with no expense to me. How many nurseries will do that? And they did not require me to mail my dead specimens back or pay for shipping costs. Any they did not demand photo evidence. I love this company. They are honorable people who respect their customers.

Negative nw6b
(2 reviews)
On May 13, 2015, nw6b Moorestown, NJ wrote:

I ordered from Bluestone Perennials (BP) last fall on the basis of the overwhelming positive feedback on Dave's Garden. Unfortunately, my experience did not live up to the hype. I order a variety of perennials and all have been disappointments. I won't be ordering from BP again.

I ordered irises, phlox, shasta daisies, baptisia, mums, and a peony, all of which I planted last fall. At the same time, I planted other perennials (different varieties of the same plants) purchased from another online retailer and a local garden center. Whereas the other plants are thriving, none of the plants from BP are doing well.

The irises seem to have survived, but they are so thin and weak, they are hardly distinguishable from blades of grass. The phlox and daisies have yet to show any growth. The peonies from Adelmans have each sent up 3 or 4 stems, all of which are about 2' tall already and are forming small buds, but the peony from BP hasn't sent up a single shoot. If I hadn't put a stake in the ground where I planted it, you wouldn't know there is a peony root there.

I don't enjoy writing negative reviews, but it is well earned.

On May 13, 2015, Bluestone Perennials responded with:

"On May 27, 2015 3:08 PM, Bluestone Perennials responded with:

I hope you will be in touch so that we can make things right for you. Your purchases are guaranteed and we can reship or refund per your wishes. I apologize that the new plants struggled to do well over the winter."

Positive LucasCatChow
(23 reviews)
On Apr 23, 2015, LucasCatChow Tulsa, OK wrote:

Posted on May 27, 2013, updated April 23, 2015
I had been reading some negative reviews on Bluestone last year which was surprising as I\'ve been dealing with them for decades with no problems. I think the majority of complaints revolved around their new coir pot method of sending/growing plants. I was a little nervous to see what my order would look like using this \"new\" system, but in my case at least, they did a fine job. The quality of the plants was good, and after peeling off the coir wrapper, I plopped the well rooted plants in the ground once the weather warmed up. Thumbs Up from me.

On April 23rd, 2015, LucasCatChow added the following:

I just received my order for spring, and I think this is the best order ever. Every plant looks green, full and well rooted. No problem with the packaging either. I've been ordering the same plants from them for many years, and it seems they have hit a high water mark this year in particular.

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