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Comments regarding Bluestone Perennials

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1045 positives
95 neutrals
74 negatives

Comments:

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RatingAuthorContent
Positive Jaan
(4 reviews)
On Jan 21, 2002, Jaan wrote:

Having done business with this company for years, I can highly recommend them. The plants are small but hit the ground running once planted. On the rare occasions that I have had a plant arrive in poor shape, it was quickly and cheerfully rectified. I had spectacular success in my NJ garden and look forward to more of the same in my new garden in NW Wyoming. The new catalog format is great, as is the selection. They also offer many shrubs at low prices. They are small but, given a couple of years to grow in a nursery bed, they are a great bargain.

Positive mivory
(2 reviews)
On Jan 11, 2002, mivory wrote:

Great selection, reasonable prices. Healthy plants that grew fast.

Positive motts1
(9 reviews)
On Jan 5, 2002, motts1 south central, WI (Zone 5a) wrote:

Plants were always healthy, well-packed and as described in their catalog. A nice selection of perennials for my zone 4/5 garden and at reasonable prices.

Positive DeeBlackburn
(7 reviews)
On Jan 5, 2002, DeeBlackburn wrote:

I've been dealing with this company for about 10 years and my experience has always been positive. Even though their plants are very small on arrival, I've had a greater success rate with Bluestone's plants than the plants from any other nursery I've dealt with. The few problems I've had with failure resulted in a prompt replacement of the plants when I notified Bluestone. I highly recommend Bluestone.

Positive katsrmee
(1 review)
On Jan 1, 2002, katsrmee wrote:

I have ordered from Bluestone as well as other mail order organizations. Bluestone wins hands-down on quality, reasonable price, and of course, keeping shipping costs down. I only had a single plant die in a spring shipment, I assumed it had not survived our New England summer drought, The following spring, I mentioned the dead "rhodie" in passing. The woman quickly added a replacement one to my order. Very impressive. As for the small plants, I as a gardener, am a patient person and the perennials do grow quickly. No complaints at all.

Positive sophielohn
(2 reviews)
On Jan 1, 2002, sophielohn wrote:

BLUESTONE PERENNIALS has been the place to shop...healthy, decent size, decent prices and everything that I got from them the past 2 years has grown beautifully.

Positive Kelly333
(16 reviews)
On Dec 8, 2001, Kelly333 Longview, TX wrote:

Great selections. Plants were smaller than expected. Healthy plants. Good experience. Thumbs up.

Positive Lorie
(11 reviews)
On Dec 6, 2001, Lorie Muncy, PA (Zone 5a) wrote:

Great selection of perennials. Plants are small, but grow fast. YOu really get more for your money. Their sales are great. I would order from them again.

Positive Debby
(8 reviews)
On Dec 4, 2001, Debby Milo, IA (Zone 5a) wrote:

Very good selection, nice people to deal with. Prices are right. Will definately order from them again. Overall my favorite for plants.

Positive marcapando
(3 reviews)
On Dec 1, 2001, marcapando wrote:

Bluestone Perennials is absolutely amazing. These places are so honest and they deliver on their promises

Positive andrewgoldberg
(1 review)
On Oct 1, 2001, andrewgoldberg wrote:

So far so good, my plants arrived in fine form. I put them in the ground quickly and hope they do well.

Positive yvonne578
(3 reviews)
On Oct 1, 2001, yvonne578 wrote:

I have ordered and received 4 orders from Bluestone since last fall. I am delighted with every plant. They send detailed directions for unpacking and planting. Those instructions need to be followed carefully. The plants are small - but very healthy. For example, after ordering a campanula plant I saw one at a local store. I could not wait for the mail order so I purchased the local one - in a 4-inch pot. The Bluestone order arrived several weeks later. The same variety of campanula was only a third the size of the recently purchased one. Three months later they were both the same size. A phlox that I ordered was damaged in shipment. In May I planted a healthy root system with 3 inches of bare stalk - not a leaf on it. This fall it bloomed! I will continue to order from them.

Positive tinamartinez
(1 review)
On Oct 1, 2001, tinamartinez wrote:

I recently ordered 3 of Bluestone's Specials (170 plants in all) and am very pleased with the plants. There were a few (6 in all) that looked a little distressed and when I mention this to their customer service they sent me new ones for no charge. There were some substitutions due to a bad year with the mums, but I was still pleased with plants. I recommend this company for their excellent prices and plants.

Positive gtymchak
(1 review)
On Apr 1, 2001, gtymchak wrote:

This company has been so great to deal with. Any plants that didn't make it were quickly and cheerfully replaced with no questions asked. Most of the perennials that I received from them last fall are now blooming beautifully. I would highly recommend Bluestone!

Positive TracyHoffmann
(5 reviews)
On Apr 1, 2001, TracyHoffmann wrote:

Nice selection, good prices. Plants that I ordered arrived looking pretty sorry (lots of leaf rot) and very small, but all seem to be alive, so no complaints.

Positive begete
(1 review)
On Mar 1, 2001, begete Ambler, PA wrote:

Last year I ordered about two dozen plants from Bluestone Perennials very late in the season, and on the whole, was quite satisfied. The plants were small, but in excellent condition, and performed better than some landscape size plants I purchased the same year from local suppliers. Thus, this year, I put in a very large order very early in the season, with a proposed shipping date of April 10. On the 12th I phoned to see if the plants had shipped, as I was trying to plan my weekend and thought I might have a lot of plants to plant. I was told they had shipped on the 11th and I should have them the 13th. As of yesterday late afternoon (the 17th) they had not arrived and I called to ask for the UPS shipping number, so I could look it up on the net and see where it was. I have physical limitations and my husband was planning on taking a vacation day to help me plant the plants. They gave me the number, but UPS said there was no such number. I called Bluestone back and they said they would research it. An hour later they called, very apologetic, and said that for some reason, while their computer said my order had shipped, UPS never heard of me. They feared the wrong address label had gone on the boxes and promised to express mail my entire order, at considerable extra expense to them, for next day delivery (Thursday) so that I would have the plants for Friday planting. Apparently they have begun using a new UPS computer program and are having a few problems with it. I asked what I should do in the unlikely event that both orders arrived, and they asked that I donate the extra plants to a church or charity. I spoke to a friend who is on the board of an environmental education (for children) park operated by our township, and she said they would be happy to have the plants. I had figured that I needed to decide to whom to donate the extras even though it was unlikely that there would be extras because if they ever arrived they would be stressed and need to be planted immediately. This morning I was awakened very early and it was a UPS man, not in a truck, but a car, with my boxes of plants. They had shipped with the wrong zip code, and the UPS man was delivering them on his way to work!! I immediately called Pat at Bluestone to tell her the plants had arrived, and to stop the shipment of the replacement order. I happened to mention the story about the environmental park and BLUESTONE is sending them a gift certificate as a donation!! There is absolutely no reason for Bluestone to make a donation to our local environmental education park. I think it is a tribute to their integrity and commitment to customer service that they are doing this. And every single plant, despite their long journey here, is in excellent condition.

Positive johnharris
(1 review)
On Mar 1, 2001, johnharris wrote:

Bluestone perennials is absolutely the best mail order nursery out there. Their plants come in great condition and if they should die, they replaced them with no questions asked. I will order from them every year.

Positive ADuverre
(4 reviews)
On Jan 1, 2001, ADuverre wrote:

Of many mail-order nurseries I've dealt with over about 10-15 years, I've always been the most overall-consistently delighted with Bluestone Perennials.Perennials selection (also some shrubs & vines) is always great. Prices are genuinely competitive with if not less than many of my local nurseries here in VA and other mail-order sources for the same size plants. The big difference, in my experience: Bluestone's small potted 3-pack plants and the somewhat larger single potted plants always seem to have much healthier and more vigorous root systems, and get established more quickly. Something I especially appreciate is the friendly, efficient customer service, also that this is one of the very few good-sized nurseries you'll find that honestly welcomes and actively solicits customer input. On almost every website page is the following encouragement: Suggestions, comments, ways we can improve, plants you wished we carried? Please tell us [direct email link given] or call us at [toll-free 1-800 phone number given]. I'm almost ashamed to admit I recently called Bluestone with this real-life Stoopid Situation I accidentally deleted their emailed order confirmation and lost the postcard they sent, could they tell me what I ordered and when it's supposed to arrive?The customer service lady somehow managed not to laugh OR cry -- instead she cheerfully thanked me for offering her the opportunity to check up on how a particular records system was working!

Positive karenblake
(2 reviews)
On Jan 1, 2001, karenblake wrote:

We have been most pleased with Bluestone over the past 8 years. Their customer service is great, as is the quality of their stock. Some of the plants went plant heaven a bit early, but we have suffered a severe drought here in southeast Michigan for a couple years, and were not caring for them as much as we probably should have. However, most everything survived and flourished, except the Cardinal Flower. Evidently, these plants are a bit fussy in my area. The New England Asters were outstanding in size and bloom. We highly recommend Bluestone if you wish to purchase many plants at a good rate. Their two for one specials are nice to take advantage of also. Please give this company another chance if you have had a bad experience with them.

Positive christiscott
(1 review)
On Jan 1, 2001, christiscott wrote:

I also have ordered from bluestone perennials and was very happy with all the plants I received. Very nice packing, plants were nice and healthy.

Positive steveandwend
(1 review)
On Aug 1, 2000, steveandwend wrote:

My order from Bluestone was sent promptly and everything lived. My echinops, while it was sent in the tiny three-cell pack, has become huge and bloomed nicely its first year. Two out of three of my white coneflower has grown and bloomed nicely, the third has remained just as tiny as the day I planted it. I was pleased with my plants.

Positive tomengel
(7 reviews)
On Aug 1, 2000, tomengel wrote:

Over the last few years I have had excellent results with Bluestone perennials. Only a single problem has crept up with a mislabeled verbena and I was given prompt credit. You can also save money on shipping with their return carton shipping program. With high cost of mailing this is a plus.

Positive elizabethputnam
(1 review)
On Mar 1, 2000, elizabethputnam wrote:

Have ordered from this company for years. All of the above positive comments I heartily second; when in business, this was one place I knew would come through with a wide variety not easily obtainable elsewhere. Both wholesale and retail receive the same careful attention; have sent their plants to CA and WA as well as PA and VT; all are thriving.

Positive normasloane
(6 reviews)
On Mar 1, 2000, normasloane wrote:

I would like to add my voice to those of others; Bluestone is a dependable, well run, and pleasant company to work with. I especially like their policy of replacing any plant without questioning what I did to it!

Positive ruthseltzer
(3 reviews)
On Mar 1, 2000, ruthseltzer wrote:

I have had wonderful success with Bluestone Perennials. The plants shipped are small, but I think that reduces the transplant shock. All of my bluestone plants have done phenomenally well -- in contrast to other more expensive mail order companies. And their customer service is really great -- they are very willing to replace. In 4 years of buying about 50 plants a year I've only had two die after planting, and only had two arrive dead on arrival. They are the mail order company I am most likely to recommend to friends and relatives.

Positive karenharper
(2 reviews)
On Mar 1, 2000, karenharper wrote:

I love this company. I've ordered from them for three years now. I have an order pending now and I called last week to place another order. Without hesitation the order-taker offered to add the new order to the pending one at no additional shipping charge. In my experience that is unheard of. Their plants are smallish but healthy and packed well. They make good on any plant failures cheerfully and without question. One of the best mail order companies going.

Positive waltermuelken
(3 reviews)
On Oct 1, 1999, waltermuelken wrote:

I just received a large order from Bluestone in fine condition two days after they put the order together (unless they work Sunday). (I live in California.) The order was accurate w/ only one item to be back ordered.

Positive teresahayes
(3 reviews)
On Oct 1, 1999, teresahayes wrote:

A good addition to "Really Good Companies" would be Bluestone Perennials. Their plants consistently arrive in good shape, their prices are very reasonable, and most importantly to me, their plants are grown in a climate which somewhat mirrors that of most northern locations. Many mail-order companies are located in either the southern tier of states, or the PNW, and therefore are not as well adapted to our climate when they arrive in spring.

Positive nimrod
(1 review)
On Oct 1, 1999, nimrod wrote:

I placed an order with them this last spring and have had 100% success rate. The plants are small but the ones I got were healthy all the same, with the exception of some Delphiniums that succumbed to a barrage of Styrofoam peanuts. Bluestone cheerfully replaced them, no problem. I already recommend them to other gardeners and I hear nothing but good about them from others. I'm planning on getting all my stuff from them next spring. Nice to know there is someone who cares how they do things.

Neutral kathyhestir
(3 reviews)
On Jul 1, 1999, kathyhestir wrote:

I ordered from Bluestone Perennials for the first time, this past spring ('99). The order was lost somehow in transit, but after contacting Bluestone, they promptly sent out another shipment sent Fed-Ex which arrived within 3 days. The plants were in excellent condition and very well packaged. I transplanted them per the instructions, but lost one lilac shrub after much attention and care---never quite figured out what happened. Two of three mums went on to thrive quite well, and 2 out of 6 salvias managed to make it through the summer. The others died. I've contacted Bluestone and reported my losses, and they offered to replace everything that died, this coming spring. Customer service was excellent for each time I contacted them. Still, it is disheartening to lose so many plants from an order. I am a beginner gardener, but do not know how much to attribute that fact to my losses.

Positive julieb313
(5 reviews)
On Mar 15, 1999, julieb313 wrote:

I often purchase plants by mail. Bluestone Perennials is a favorite. Since I have had successes and failures with each and every purchase, including purchasing from local nurseries and garden centers, I usually chalk it up to experience, and try something else.

Positive priscillahba
(1 review)
On Mar 1, 1999, priscillahba wrote:

I'm a new gardener and have been ordering plants from a variety of sources. I ordered two clematis and two silver lace vines from Bluestone. The silver lace vines arrived promptly (and I promptly donated them to my church plant sale since the abandoned lot across the street from my house has filled up with greenery on its own and without need for the stealth planting raid I'd planned to use the silver lace on). The clematis was marked on the invoice as to be shipped in August. Well, this is May, and I want something growing on my arbor before August! So, I called up customer Service, who were very pleasant and agreed to cancel the clematis and credit my charge card. I plan to order from these folks again.

Positive bethcampbell
(4 reviews)
On Mar 1, 1999, bethcampbell wrote:

Uniformly good results and great prices. I wish I had ordered from them in the beginning. Their potted perennials are as cheap as Van Bourgondien's dormant roots, and they have a better selection.

Positive karenmueller
(2 reviews)
On Jan 1, 1999, karenmueller wrote:

I have ordered from them over the last couple of years. Anytime there has been a problem (plants delivered dead or died soon after planting) they have cheerfully replaced them. I even had a miscanthus replaced twice and no problem. I would and have recommended them to friends and would definitely order from them again.

Positive kimp
(1 review)
On Jun 1, 1998, kimp wrote:

My mother and I have received some nice healthy plants from them and prices are reasonable.

Positive jeannemoses
(1 review)
On Jan 1, 1998, jeannemoses wrote:

I have ordered from Bluestone for several years. I have not yet found a plant that they did not have in stock, whenever I ordered. Their plants come on time, and usually in good condition. Unfortunately, last year mine got caught in the UPS strike, and I had an 80% death rate on arrival. They cheerfully replaced everything. One year, I ordered thyme, which came dead, and had it replaced twice. I was never able to get a plant that survived the shipping. They refunded my money. I'll continue to order from them, especially the tiny shrubs that are a great buy.

Positive bubwolf
(6 reviews)
On Jul 1, 1997, bubwolf wrote:

The plants are small, but so are the prices. Yet, they are as big as all other plants I purchased from other catalogs at big prices (3 months of growth). The plants were very healthy.

Positive jthibeau
(2 reviews)
On Jul 1, 1997, jthibeau wrote:

Catalog needs some proof reading. However, an excellent source for Hostas at a more than reasonable price. Plants are small but in excellent condition.

Neutral EGreig
(7 reviews)
On Apr 1, 1997, EGreig wrote:

I've placed 8 to 10 orders with this firm. The quality of the plants is inconsistent - some are healthy and vigorous and others arrive dead or nearly so. But, just call and request replacement plants and they gladly do so - I've even done this a year later. Their shipping costs are inexpensive - I believe shipping is free for orders over $70. The plants arrive within a reasonable time of the date requested. Their small plants are inexpensive and are great for the budget-conscious, patient gardener.

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