Comments regarding Bluestone PerennialsClick here to return to Bluestone Perennials's listing.
|On May 21, 2011, Grandmasooz Florence, KY wrote:
I ordered 3 HEUCHERA Ginger Ale on May 17th and received them on May 20th. They are much bigger than I expected, very healthy looking and packed in a way that not one stem was broken.
|On May 19, 2011, markshelly Tipton, IN wrote:
Ordered five purple emperor butterfly bushes on a Friday and they arrived Tuesday. Great plants and service, will definitely be ordering from them again in the future.
|On May 17, 2011, idanou Provincetown, MA (Zone 7a) wrote:
Posted on October 27, 2010, updated May 18, 2011
On May 17th, 2011, idanou added the following:
I remain neutral to this company. The Echinacea didn't sprout and they sent me a replacement which is doing fine. And I think that's very nice of them. The tulip mix and the muscari have done very well as one would expect from a Simple Pleasures product.
I want to make it clear that I think mail order perennials is just not my thing. Again, when you factor in the cost plus shipping and the size of plant you are getting (small so they take awhile to settle and grow), it's just not worth it to me. Nursery stock from my local nursery comes in much larger sizes for not a whole lot more.
So if you want to do mail order perennials, then I can tell you Bluestone have great and speedy service. But I'd check your local nursery for more immediate gratification for a few dollars more.
On May 17, 2011, Bluestone Perennials responded with:
"On Nov 2, 2010 11:16 AM, Bluestone Perennials responded with:
Please don't hesitate to let us know if you have any problems, and I will pass along your feedback."
|On May 16, 2011, PinetopPlanter Auburn Four Corners, PA (Zone 5a) wrote:
Just a small order this year - three 'Peaches and Dreams' hollyhock plants. They arrived at the perfect time, looking great. No issues whatsoever.
|On May 15, 2011, lscott4413 Port Angeles, WA wrote:
Ordered 5 Exbury type Azaleas for $9.95 or 8.95 each. They arrived a day early in excellant shape, well branched to about a foot high and fully leafed - not a bit of damage. All this for under $10 each!! Plus they had info about their search for green packing materials and an offer to take back the box they were shipped in with the packing material and credit the entire shipping cost of the next order.
|On May 14, 2011, rkwright85 Horton, MI (Zone 5b) wrote:
Ordered from them earlier this Spring and very happy with the plants I received. They have a good selection and I'm sure I will be ordering from them again.
|On May 13, 2011, ycn4chin Dickson, TN wrote:
Bluestone has a great selection of perennials. My plants arrived in perfect condition, and are growing as expected.
|On May 12, 2011, mossbound Annapolis, MD wrote:
This is the first time I've ordered from Bluestone but it won't be the last. My plants were well packed and healthy and I appreciated the planting & gardening info & the coupons for future purchases. The plants have been in the ground for 2-3 weeks now & are doing well. The rudbeckia are small but doing nicely, the clematis has at least doubled in size & has new side shoots, the coreopsis is budding. I had thrown out the peanuts BEFORE I read the recycling info but appreciate the effort on their part & glad to read they're going "greener" this fall. Great service.
|On May 8, 2011, myescape Plainfield, IL (Zone 5a) wrote:
Just received my Bluestone Perennial Border collection of plants via FedEx on Friday, 5/6. Very good follow-up from the company - I received an email notice on Thursday 5/5 that my shipment was on its way via FedEx, and I received them in great condition the very next day! Packed in a large box, filled with recycled peanuts and air bags. They provided a large, information-filled customer packet thoroughly explaining what to do next, along with helpful suggestions. They even give detailed instructions on how to return the box and packing materials to them for re-use, and for a complete credit on my next shipping bill. My wife told me that the garden will make a great Mother's Day present, so despite the fact that it's Mother's Day today, I'll be renting a tiller and getting the garden planted.
|On May 5, 2011, museumgirl Royal Oak, MI (Zone 6a) wrote:
Received my first order Saturday, and couldn't be more pleased. The plants were packed upright in a box, and all were moist and vigorous. It has been almost a week and they don't appear to have suffered any transplant or transport shock, either. Also, I was thrilled with the fact that I could mail them my packing materials, which I did today, and receive a voucher for free shipping on my next order. And I will be ordering again. I like their wide variety of plants, and I didn't mind paying a little more for shipping, considering the excellent condition in which the plants arrived.
|On Apr 25, 2011, kate8771 Pittsburgh, PA
United States wrote:
I just recieved Munstead Lavender and they were all dead:( I thouht this place would be a perfect place to order plants from because they are close....not to mention all the great reviews. I was wrong!!!
On Apr 25, 2011, Bluestone Perennials responded with:
"On Apr 26, 2011 9:01 AM, Bluestone Perennials responded with:
Please be in contact with us so that we can make this right. Your plants are guaranteed and we will reship immediately. I apologize for the condition of the plants."
|On Apr 23, 2011, marialvsflowers Irwin, PA wrote:
I wanted to be sure to leave some positive feedback about my order with Bluestone Perennials. I have recently moved and needed to place a large order to help fill in my empty flower beds. I ordered back in January and carefully made choices based on the company description. My order arrived yesterday and I am so happy with it! The plants arrived packaged beautifully (even though the FEDEX rep left the box standing on its side) and look so very healthy. Can't wait till it stops raining so that I can plant! Thanks for the great service.
|On Apr 22, 2011, Doug_Prince Alexandria, VA wrote:
Posted on April 23, 2011, updated April 23, 2011
On April 22nd, 2011, Doug_Prince added the following:
Received my second order from Bluestone. All plants appear to be doing well. And the plants form my order last year, especially the creeping blue veronica, are blooming like crazy.
On April 22nd, 2011, Doug_Prince added the following:
I forgot to add that they replaced a few plants that died on my last year's order (ARMERIA Ballerina Red). Alas, it probably just wasn't suited the hot summers we can have in Northern VA.
|On Apr 17, 2011, pattygreengenes Lansdale, PA wrote:
An elderly woman I visit with ordered a few plants from them last year on my recommendation. They have not returned this spring but, as with many older folk, she 'did not want to be a bother' and request replacements so I wrote to them and they said they would be happy to replace the plants. What with Comcast and BP and Bank of America it is difficult to remember that there are companies that are honest and value their customers, like Bluestone.
|On Apr 9, 2011, RabbitSoup Fort Wayne, IN wrote:
I get a little excited when I receive a catalog from Bluestone. The plants I received were grown with love and packed with care. Their website lists many more plants than in the catalog, and it's very easy to use. They even send you coupons for your next order's shipping if you send their packing materials back. If I have my heart set on a special plant, I order it from Bluestone.
|On Apr 9, 2011, grollcat Virginia Beach, VA wrote:
This is my second year ordering from Bluestone and they are definitely one of my favorites. Each order arrived with plants packed very well and I like the free shipping credit I get for returning the packing materials.
|On Apr 8, 2011, green76thumb Radford, VA (Zone 7a) wrote:
I ordered again from Bluestone, because their plants are of very good quality, their prices are very good and their packing is outstanding!
|On Apr 7, 2011, Hindernone Broadway, NC (Zone 7b) wrote:
Today I received my first ever mail order perennials. (Rudbeckia, Echinacea, Agastache and Malva) I must admit I was truly terrified of how mail order plants would look upon arrival. Bluestone Perennials have made my day. Seven different three packs which all arrived looking healthy, soil still a bit damp and a very nice size for the price. Although I've read some complaints here about the packaging, especially the peanuts, my plants were not destroyed in any way. I just cannot say how pleased I was with the plants. Thanks Bluestone for making my first mail order plants a success. The plants are resting in a shady area for now and I cannot wait to get them in the ground. I would also mention that ordering was a breeze. I used the web site and had no problems placing the order.
|On Apr 3, 2011, prichardjames Portland, OR wrote:
I've been buying from them since 2007. Living in Oregon, I've purchased from local nurseries and even some other mailorder houses. Bluestone has always been the best company to work with and of the 100+ plants we've gotten from them, we've only had a couple plants that didn't make it and they were promptly replaced. My order this year came via FedEx ground (Ohio to Oregon) and couldn't tell the difference between ground and next-day.
|On Mar 16, 2011, plantingoaks Marysville, OH (Zone 5b) wrote:
I consider this place to be 'the standard' for perennials (I've never ordered their woody plants or bulbs, so I cannot speak to those).
|On Jan 25, 2011, midwestfigs Springfield, IL wrote:
You can't beat their prices on perennials so it's easy to buy larger quantities. I got their Agastache Black Adder last spring and it was the highlight of my black garden with my black fig. Also rec'd hefty tulips and peonies last fall and look forward to my spring order. They know when to ship safely and communication is good.
|On Jan 18, 2011, mellykins Tahoka, TX wrote:
Ordered the butterfly garden set last spring and it arrived alive and some of the plants were blooming. I did receive 2 dark knight butterfly bushes instead of the one that came with the set and the peacock I ordered, but they are beautiful so I will just reorder the peacock this year. The plants have done wonderful and I will order from the again this spring.
|On Jan 16, 2011, LCROCKERC Florence, MT wrote:
I ordered from this company for the first time last year and WOW was very impressed with the plants I ordered. I had ordered approximately 15 different daylilies and they were very big, healthy plants and most of them already had blooms. They arrived in good shape and were packed very well. All of them bloomed this past summer and did very well. I will definately order from this Co. again. Cost of the plants were reasonable and they were shipped to me in a timely manner.
|On Nov 6, 2010, lovemyhouse (Debra) Garland, TX wrote:
Posted on November 6, 2010, updated November 6, 2010
On September 11th, 2010, lovemyhouse added the following:
Also, I would suggest that new customers read the inside front page of the catalog or check the sizing information on their website before ordering. They clearly define what the sizes are that you would be getting for any particular plant. Some of them will be three-packs that are just a little bigger than plug size, some will be individual plants in larger pots. Which is why the pricing is set as it is for their customers. :-)
I am drooling over their latest catalog now :-D and will continue ordering from Bluestone, as I am completely satisfied with all aspects of doing business with this company.
On November 6th, 2010, lovemyhouse added the following:
Had my eye on a few bulbs that I wanted, but that had all been too expensive--from any outlet. Delighted to see them on Bluestone "specials" and ordered several items. Received package three days after payment tendered. I am very happy with every aspect of purchasing from this company.
On November 6th, 2010, lovemyhouse added the following:
Had my eye on a few bulbs that I wanted, but that had all been too expensive--from any outlet. Delighted to see them on Bluestone "specials" and ordered several items. Received package three days after payment tendered. I am very happy with every aspect of purchasing from this company. Good thing I don't live close to their nursery outlet...LOL
|On Nov 6, 2010, DorisG wrote:
I bought some sale bulbs while fully aware that my planting season was about over. The bulbs were shipped out immediately, well-packed, and delivered within a few days. I'm impressed.
|On Nov 1, 2010, evelyn_inthegarden Sierra Foothills, CA (Zone 8a) wrote:
Posted on July 8, 2008, updated November 1, 2010
On November 1st, 2010, evelyn_inthegarden added the following:
Again, I placed an order and received a nice assortment of plants. All were good but one. I waited a while to see if it would recover and then emailed them when I realized that it would not. They are sending me a new plant for a replacement.
I have ordered from this company for many years now, and have been happy with their prices, selection and prompt shipping. What more can I say?
Thank you, Bluestone Perennials!
On Nov 1, 2010, Bluestone Perennials responded with:
"On Nov 2, 2010 11:07 AM, Bluestone Perennials responded with:
You are welcome, Evelyn! And thank you for your loyalty."
|On Oct 25, 2010, ericfloyd Weatherford, TX (Zone 8a) wrote:
Always very nice plants with quick reliable shipping and friendly customer service. Bluestone is go-to mail order company!
|On Oct 25, 2010, kacton Hasbrouck Heights, NJ wrote:
Everything I have ordered from Bluestone Perennials came packaged safely and alive. All of the plants are thriving. One plant that died I emailed them about and they sent a replacement no questions asked.
|On Oct 20, 2010, gladgrammy Saint Paris, OH wrote:
I order from Bluestones almost every year and have done so for 7 or 8 years now. I have always had a positive experience with them and their plants. Only one time did they accidently send the wrong plant [tag was marked wrong] and they immediately answered my e-mail and sent the correct plant and told me to keep the mistaken plant too. It was an August Moon hosta which I still have in my garden thriving! A happy mistake! Anyway, consider me a satisfied customer. I am already studying the Bluestone catalogue and figuring out what I want to order next year!
|On Oct 19, 2010, kimberliw Jensen, UT wrote:
I ordered from them for the first time last month. They were prompt. The lily bulbs I received were large and in good condition. I hope they perform well next summer.
|On Oct 7, 2010, aponyclubmom Dunkirk, MD wrote:
I was very impressed with my ordering experience with Bluestone Perennials. They were referred to me by members of a Yahoo gardening group I belong to and were highly recommended. My plants arrived in a timely manner and were well packed and secure. I'd ordered mostly from the Specials page and was impressed with the prices overall.
|On Sep 27, 2010, bjaquez Loyalton, CA wrote:
Ordered some plants, based on the positive ratings here. When the plants arrived, they looked pretty bad. Drieds, yellowed leaves. I soaked them. Several came back to look okay.
On Sep 27, 2010, Bluestone Perennials responded with:
"On Sep 27, 2010 11:24 AM, Bluestone Perennials responded with:
I see you got your order on this past Friday and emailed us that evening. We are working on the emails that came in over the weekend and will be sending you replacements at no charge. I am sorry the plants arrived in less that satisfactory condition. In the fall, we do not staff the office on the weekends - my apologies for the delay in responding."
|On Sep 26, 2010, omasuziq Greensboro, NC (Zone 7a) wrote:
I ordered two Mrs. Nelly Thompson clematis from Bluestone because they were the only Website I could find that still had stock available. I held my breath because I had never purchased from them before but the plants arrived in fine shape and on schedule last week. I knew they would be small (Bluestone were truthful in their advertising) but the roots were very well developed. I know I likely won't see blooms until 2012 (yikes!), but I wanted to get the clematis in the ground this Fall to give it a good headstart. I would order from Bluestone again.
|On Sep 26, 2010, jbush Bordentown, NJ (Zone 6a) wrote:
Posted on September 10, 2010, updated September 26, 2010
On September 26th, 2010, jbush changed the rating from negative to positive and added the following:
As. directed, I contacted Customer service at Bluestone. They were very apologetic; it seems they had no record of either of my calls.
The order was immediately replaced and I received them yesterday. Much better looking plants than in the spring. Nice and healthy. I am changing my rating to positive.
On Sep 26, 2010, Bluestone Perennials responded with:
"On Sep 10, 2010 3:20 PM, Bluestone Perennials responded with:
We are so sorry your plants slipped through shipping before they were ready. We try very hard to avoid doing that. We would like to correct your situation immediately. Please be assured that we never ignore an email we have received. Unfortunately, we do not have any record of receiving either email from you, and I hope you will call us so that we can resolve this situation with a reshipment or a refund, whichever you prefer. Again, our apologies. 1-800-852-5243"
|On Sep 24, 2010, akitalady Albany, NY (Zone 5a) wrote:
I've ordered from Bluestone Perrenials a number of times over the years; recently, I placed an order for some fall bulbs. The order arrived, and I discovered that I received a different allium variety than I'd ordered. I called Bluestone the next day, spoke to a very pleasant person who told me new bulbs would ship at no cost to me, and that I could keep the bulbs I received in error.
|On Sep 23, 2010, NLaw Fort Worth , TX (Zone 8b) wrote:
I have been a customer of Bluestone for a few years now, and they had been a favorite, but now I am withholding my judgment because of the poor packaging. I'm having good success with other companies that pack the plants carefully with wet newspaper and plastic. Bluestone ships the plants in a box with styrofoam peanuts. Besides the fact that those peanuts are terribly annoying, this packaging doesn't preserve the plants during shipping well at all-- especially for the tiny 3-packs. If I can get the same plants from another company that packages them better, I will probably choose them over Bluestone in the future.
|On Sep 11, 2010, 7B_8A Fayetteville, GA wrote:
Have almost always received healthy, vigorous and well rooted plants. Will never complain about the size-that's why they're priced the way they are. My primary problem with this vendor is the packing. If they read through all of their negative feedback postings they may see a common theme. I don't think I've ever received a shipment that didn't have some broken branches or leaves from being jostled about and chafed by those pain in the box peanuts! Once I received a Leonard Messel magnolia that was completely defoliated by the time I got it. To Pat's credit it was promptly replaced (no pictures required, no questions asked) but it seems like a heck of a way to do business. If they they want some better ideas on how to pack mail order plants they only need to place an order with High Country Gardens (now that man knows how to pack a shipment), Brushwood Nurseries (for shipping vines) or Logee's who ships similar size perennials. Musser Forests even does a better job with just plain old newspaper!
|On Sep 11, 2010, rivervalley Oconto, WI wrote:
We have ordered from Bluestone for two years, and not just a little bit of plants we have ordered ALOT of plants. We have ordered atleast 4 Perennial border packs (roughly 350 plants altogether) and probably about 100 mis other plants including shrubs. I am very pleased of all the plants we ordered only about 5 have died, they were from a two year ago order...we contacted Bluestone and even though it was from two years ago they gave us a credit to order more shrubs next Spring. I beleive the Perennial Border packs are a good money saving way to get plants as we now buy them for our clients. Where else for under $100 dollars can you get 65 or so Perennial Plants?
|On Jul 28, 2010, SerenaSYH Overland Park-Kansas City, KS wrote:
I ordered 8 agastache, 2 different hybrids. All survived and are adding lots of color to my garden.