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|On Jun 26, 2011, gardadore Saylorsburg, PA (Zone 6a) wrote:
Posted on May 4, 2005, updated June 26, 2011
On April 28th, 2006, gardadore added the following:
This is my fourth year ordering from Bluestone. Any concerns I might have had about their standards dropping as they continue to grow vanished when the order arrived yesterday. The plants arrived bigger and better than ever before. I ordered early and used the coupons so feel that they still offer a good deal even if the deals aren't as good as when they offered the third plant free. However costs are going up in all industries so it makes sense that plant growers have to increase their prices or cut back on previous great deals. As long as the quality remains the same or improves I am satisfied.
I was sorry to read that a couple of customers received poorly packaged, dried out or very small plants. I must admit that has never been my experience with this company. While it is true that there are other reliable companies which send larger plants I find that I am usually paying a good deal more. With Bluestone I expect to wait longer for the plants to catch up but the price is therefore lower. At least I can depend on getting healthy plants and that is what I have always received.
On June 6th, 2009, gardadore added the following:
I see I have not updated my comments for the last two years. I placed orders in 2007 and 2008 as well and was very satisfied. This year, for the first time, I took advantage of the 50% sale. The plants arrived today and were among the strongest and healthiest I have ever received from this company. Thank you, Bluestone, for continuing to maintain such high standards and offering your wonderful 50% deal in these demanding economic times. This old customer really appreciates it!!
On June 26th, 2011, gardadore added the following:
Again I took advantage of the 50% sale (9th year ordering from them) and was well pleased with the plants I received. All were healthy and are doing well. Plants I received last year 2010 were also excellent quality. Happy to hear they will be changing to coir pots.
|On Jun 26, 2011, Hemhostaholic Scranton, PA (Zone 5b) wrote:
Posted on May 26, 2011, updated June 26, 2011
On June 26th, 2011, Hemhostaholic changed the rating from negative to neutral and added the following:
I hate to leave a negative comment, so I'm updating this review from negative to neutral. My significant other called, spoke to someone in customer service, and they immediately put him on the phone with the manager of customer service, they refunded the whole lot/cost to his CC. A complete refund! I was not even bothering to call, as it was his CC that was charged. I thought that BP would have refunded just the plants I was not happy with, not the entire order. So, again, in my dealings with this company, their customer service is second to none!
I was informed by a few members on the NE Forum that have ordered from BP, that my plants should bounce back, they there's always had. I went down to my SO's Mothers house, and checked on the plants. About 1/2 of them look like they will make it, about a 1/4 of them are down to the ground, with no visible signs of growth, and the other 1/4 of them are not just going strong, but are flowering and look about what you would expect from a trade gallon nursery pot from a local nursery! I believe the reason for 1/4 of the plants being gone was poor plant material + a rabbit population that is crazy. I'm not down there every day to see what gets mowed down by the furry things, but I have seen the outcomes.
On Jun 26, 2011, Bluestone Perennials responded with:
"On May 26, 2011 2:52 PM, Bluestone Perennials responded with:
We're just as disappointed as you are. Please contact us directly for a full refund. We hope you'll give us a chance to salvage our reputation with you sometime in the future, and certainly understand your frustration. Gardening is supposed to be fun.
|On Jun 25, 2011, go_cats Wilmette, IL wrote:
Posted on September 22, 2007, updated June 25, 2011
On May 15th, 2008, go_cats added the following:
I placed an order for perennials in February, with delivery scheduled for early May. They arrived right on time, and a number of the plants (salvia and viola) had blooms. After planting, they've continued blooming, despite the coolish (actually, downright awful) weather we've had. Though a few of the plants I ordered last year for late summer/fall planting didn't make it through the winter, they had a better survival rate than the 1-gallon garden center plants that I set at the same time.
On June 4th, 2009, go_cats added the following:
I took advantage of Bluestone's half-off sale to fill in some bare spots. The plants were shipped promptly, and a couple of the plants were a little mashed up from shipping. Most are thriving (new foliar growth and even some flower buds three days after planting), but even the slightly damaged ones are sending up new growth. Top quality plants for a great price.
On June 25th, 2011, go_cats added the following:
We're moving some things around, and will have a bare patch. Naturally, I went to Bluestone to find plants to fill in. They revised their website and raised prices about 30%. Still, they have excellent plants. I'll have to wait for next May's sale, I guess!
|On Jun 20, 2011, sdube60 Charlton, MA wrote:
Posted on May 12, 2010, updated June 20, 2011
On June 20th, 2011, sdube60 added the following:
I have ordered for several years from Bluestone Perennials and have always been very pleased with my order. This year's order shipped during a heat wave and one set of plants arrived in very poor condition. It seemed like they had been overlooked when the order was watered prior to shipping. I called customer service immediately and spoke with a pleasant woman who asked if I would prefer a replacement or refund. I chose a replacement and the new, beautifully healthy plants arrived within three days. I have never been disappointed in the selection, quality or service from this company and the staff is extremely pleasant and helpful.
|On Jun 10, 2011, LeeAnne151 Portland, OR wrote:
Posted on June 10, 2011, updated June 10, 2011
On June 10th, 2011, LeeAnne151 added the following:
Oops, it was Little Honey not Little Lamb hydrangea.
|On Jun 4, 2011, gdionelli Huntington, WV (Zone 6a) wrote:
It's been several years since I ordered from Bluestone. I decided to place an order because of their ongoing sale. I was a little concerned when I received a ship notice that said the plants had been shipped on Friday - and it was predicted to be a really hot weekend. I pictured the plants sitting in hot trucks all weekend.
|On Jun 2, 2011, fiwit Lebanon, GA wrote:
I've shopped with BP for several years, and never had a problem until now. I'm posting a negative revew here because my emails to BP are not being answered in a timely fashion, and they owe me money.
On Jun 2, 2011, Bluestone Perennials responded with:
"On Jun 2, 2011 9:34 AM, Bluestone Perennials responded with:
Our apologies for the delay in the processing of your credit. We submitted the credit on the day you requested it, but thanks to your input, we have discovered a handful of credits that were "stuck" with our new credit card processing company. These are now "un-stuck" and you should see the money for your credit in the next 2-3 days (normal processing time on their end - and it is worth noting that that is a standard time frame with any processor). You may be able to see it being processed if you view your credit card account online as early as today. Again, our apologies.
|On May 31, 2011, linette2001 Gainesville, FL (Zone 8b) wrote:
Received my plants quickly. All plants are healthy with good root systems. Would definitely order from them again.
|On May 29, 2011, Shelly221 Denver, CO (Zone 5b) wrote:
I am very pleased with what I received. The plants were a great size for the right price. I will be ordering from them again.
|On May 25, 2011, sunsign5 Ipswich, MA wrote:
Received 3 beautiful healthy large plants. Quick shipping with shipping notice sent by email. Very impressed! Would buy again from them without any hesitation at all.
|On May 23, 2011, cabarnes Westfield, NJ wrote:
I've ordered from them many, many times and have never been disappointed. I do think their 3 plants really equal one plant, but the price is reasonable enough that I just plant all 3 together as one plant. Great customer service. They always replace the plants if there is an issue, unlike another garden source who will argue with you that the plant will survive and even after it dies, will not replace it. Their specials are unbeatable. Great selection and price.
|On May 23, 2011, ebsgirl04 Gallatin, TN (Zone 7a) wrote:
I ordered many plants from Bluestone last year. The plants were of great quality, and most survived the flooding we got in our area last May. The growers at Bluestone replaced the plants that did not survive, even though I, or mother nature, were responsible for their demise.
|On May 23, 2011, ATekk Morristown, NJ wrote:
This was my first time ordering from Bluestone, and for that matter any mail order nursery.
|On May 23, 2011, angelfromheaven Saint Paul, MN wrote:
Received plants and shrubs today, I couldn 't be happier. They were packed well and were still very healthy five days after the shipping date. Please note that I wasn't home at the time of the attempted first delivery on a Saturday and had to wait until Monday to pick the plants up from the post office. I was worried about what their condition would be sitting there over the weekend, but they were fine. They do use packing peanuts, which work much better then the air bags that I normally receive with my plant orders. If their use concerns you, they do have a recycling program for the peanuts. The box was clearly marked as containing live plants so that care would be given to them by the USPS. One of the shrubs that they sent was smaller then I had ordered, and they credited my account for $4.00 at the time of shipment. They also included fertilizer tablets for each of my shrubs at no extra cost. I am always nervous when ordering plants online, because of previous negative experiences. My experience with Bluestone Perennials was nothing but positive and I certainly will be ordering from them again.
|On May 22, 2011, laraMO Bolivar, MO wrote:
I love Bluestone Perennials! They are the only mail-order company I have purchased from for my garden, and I am so satisfied, I think I will keep it that way. Their prices are great, and their catalog and website are attractive, stream-lined, and easy to maneuver. Over the past year and a half, I have ordered foxglove, bluebell, bleeding heart, lobelia, lamium, ajuga, hosta, cranesbill geranium, heuchera, and spirea from them, and all of the plants are doing great. I am a beginner gardener trying to build up my perennial base, and they are a great place to start! Thank you, Bluestone.
|On May 21, 2011, Grandmasooz Florence, KY wrote:
I ordered 3 HEUCHERA Ginger Ale on May 17th and received them on May 20th. They are much bigger than I expected, very healthy looking and packed in a way that not one stem was broken.
|On May 19, 2011, markshelly Tipton, IN wrote:
Ordered five purple emperor butterfly bushes on a Friday and they arrived Tuesday. Great plants and service, will definitely be ordering from them again in the future.
|On May 17, 2011, idanou Provincetown, MA (Zone 7a) wrote:
Posted on October 27, 2010, updated May 18, 2011
On May 17th, 2011, idanou added the following:
I remain neutral to this company. The Echinacea didn't sprout and they sent me a replacement which is doing fine. And I think that's very nice of them. The tulip mix and the muscari have done very well as one would expect from a Simple Pleasures product.
I want to make it clear that I think mail order perennials is just not my thing. Again, when you factor in the cost plus shipping and the size of plant you are getting (small so they take awhile to settle and grow), it's just not worth it to me. Nursery stock from my local nursery comes in much larger sizes for not a whole lot more.
So if you want to do mail order perennials, then I can tell you Bluestone have great and speedy service. But I'd check your local nursery for more immediate gratification for a few dollars more.
On May 17, 2011, Bluestone Perennials responded with:
"On Nov 2, 2010 11:16 AM, Bluestone Perennials responded with:
Please don't hesitate to let us know if you have any problems, and I will pass along your feedback."
|On May 16, 2011, PinetopPlanter Auburn Four Corners, PA (Zone 5a) wrote:
Just a small order this year - three 'Peaches and Dreams' hollyhock plants. They arrived at the perfect time, looking great. No issues whatsoever.
|On May 15, 2011, lscott4413 Port Angeles, WA wrote:
Ordered 5 Exbury type Azaleas for $9.95 or 8.95 each. They arrived a day early in excellant shape, well branched to about a foot high and fully leafed - not a bit of damage. All this for under $10 each!! Plus they had info about their search for green packing materials and an offer to take back the box they were shipped in with the packing material and credit the entire shipping cost of the next order.
|On May 14, 2011, rkwright85 Horton, MI (Zone 5b) wrote:
Ordered from them earlier this Spring and very happy with the plants I received. They have a good selection and I'm sure I will be ordering from them again.
|On May 13, 2011, ycn4chin Dickson, TN wrote:
Bluestone has a great selection of perennials. My plants arrived in perfect condition, and are growing as expected.
|On May 12, 2011, mossbound Annapolis, MD wrote:
This is the first time I've ordered from Bluestone but it won't be the last. My plants were well packed and healthy and I appreciated the planting & gardening info & the coupons for future purchases. The plants have been in the ground for 2-3 weeks now & are doing well. The rudbeckia are small but doing nicely, the clematis has at least doubled in size & has new side shoots, the coreopsis is budding. I had thrown out the peanuts BEFORE I read the recycling info but appreciate the effort on their part & glad to read they're going "greener" this fall. Great service.
|On May 8, 2011, myescape Plainfield, IL (Zone 5a) wrote:
Just received my Bluestone Perennial Border collection of plants via FedEx on Friday, 5/6. Very good follow-up from the company - I received an email notice on Thursday 5/5 that my shipment was on its way via FedEx, and I received them in great condition the very next day! Packed in a large box, filled with recycled peanuts and air bags. They provided a large, information-filled customer packet thoroughly explaining what to do next, along with helpful suggestions. They even give detailed instructions on how to return the box and packing materials to them for re-use, and for a complete credit on my next shipping bill. My wife told me that the garden will make a great Mother's Day present, so despite the fact that it's Mother's Day today, I'll be renting a tiller and getting the garden planted.
|On May 5, 2011, museumgirl Royal Oak, MI (Zone 6a) wrote:
Received my first order Saturday, and couldn't be more pleased. The plants were packed upright in a box, and all were moist and vigorous. It has been almost a week and they don't appear to have suffered any transplant or transport shock, either. Also, I was thrilled with the fact that I could mail them my packing materials, which I did today, and receive a voucher for free shipping on my next order. And I will be ordering again. I like their wide variety of plants, and I didn't mind paying a little more for shipping, considering the excellent condition in which the plants arrived.
|On Apr 25, 2011, kate8771 Pittsburgh, PA,
United States wrote:
I just recieved Munstead Lavender and they were all dead:( I thouht this place would be a perfect place to order plants from because they are close....not to mention all the great reviews. I was wrong!!!
On Apr 25, 2011, Bluestone Perennials responded with:
"On Apr 26, 2011 9:01 AM, Bluestone Perennials responded with:
Please be in contact with us so that we can make this right. Your plants are guaranteed and we will reship immediately. I apologize for the condition of the plants."
|On Apr 23, 2011, marialvsflowers Irwin, PA wrote:
I wanted to be sure to leave some positive feedback about my order with Bluestone Perennials. I have recently moved and needed to place a large order to help fill in my empty flower beds. I ordered back in January and carefully made choices based on the company description. My order arrived yesterday and I am so happy with it! The plants arrived packaged beautifully (even though the FEDEX rep left the box standing on its side) and look so very healthy. Can't wait till it stops raining so that I can plant! Thanks for the great service.
|On Apr 22, 2011, Doug_Prince Alexandria, VA wrote:
Posted on April 23, 2011, updated April 23, 2011
On April 22nd, 2011, Doug_Prince added the following:
Received my second order from Bluestone. All plants appear to be doing well. And the plants form my order last year, especially the creeping blue veronica, are blooming like crazy.
On April 22nd, 2011, Doug_Prince added the following:
I forgot to add that they replaced a few plants that died on my last year's order (ARMERIA Ballerina Red). Alas, it probably just wasn't suited the hot summers we can have in Northern VA.
|On Apr 17, 2011, pattygreengenes Lansdale, PA wrote:
An elderly woman I visit with ordered a few plants from them last year on my recommendation. They have not returned this spring but, as with many older folk, she 'did not want to be a bother' and request replacements so I wrote to them and they said they would be happy to replace the plants. What with Comcast and BP and Bank of America it is difficult to remember that there are companies that are honest and value their customers, like Bluestone.
|On Apr 9, 2011, RabbitSoup Fort Wayne, IN wrote:
I get a little excited when I receive a catalog from Bluestone. The plants I received were grown with love and packed with care. Their website lists many more plants than in the catalog, and it's very easy to use. They even send you coupons for your next order's shipping if you send their packing materials back. If I have my heart set on a special plant, I order it from Bluestone.
|On Apr 9, 2011, grollcat Virginia Beach, VA wrote:
This is my second year ordering from Bluestone and they are definitely one of my favorites. Each order arrived with plants packed very well and I like the free shipping credit I get for returning the packing materials.
|On Apr 8, 2011, green76thumb Radford, VA (Zone 7a) wrote:
I ordered again from Bluestone, because their plants are of very good quality, their prices are very good and their packing is outstanding!
|On Apr 7, 2011, Hindernone Broadway, NC (Zone 7b) wrote:
Today I received my first ever mail order perennials. (Rudbeckia, Echinacea, Agastache and Malva) I must admit I was truly terrified of how mail order plants would look upon arrival. Bluestone Perennials have made my day. Seven different three packs which all arrived looking healthy, soil still a bit damp and a very nice size for the price. Although I've read some complaints here about the packaging, especially the peanuts, my plants were not destroyed in any way. I just cannot say how pleased I was with the plants. Thanks Bluestone for making my first mail order plants a success. The plants are resting in a shady area for now and I cannot wait to get them in the ground. I would also mention that ordering was a breeze. I used the web site and had no problems placing the order.
|On Apr 3, 2011, prichardjames Portland, OR wrote:
I've been buying from them since 2007. Living in Oregon, I've purchased from local nurseries and even some other mailorder houses. Bluestone has always been the best company to work with and of the 100+ plants we've gotten from them, we've only had a couple plants that didn't make it and they were promptly replaced. My order this year came via FedEx ground (Ohio to Oregon) and couldn't tell the difference between ground and next-day.
|On Mar 16, 2011, plantingoaks Marysville, OH (Zone 5b) wrote:
I consider this place to be 'the standard' for perennials (I've never ordered their woody plants or bulbs, so I cannot speak to those).
|On Jan 25, 2011, midwestfigs Springfield, IL wrote:
You can't beat their prices on perennials so it's easy to buy larger quantities. I got their Agastache Black Adder last spring and it was the highlight of my black garden with my black fig. Also rec'd hefty tulips and peonies last fall and look forward to my spring order. They know when to ship safely and communication is good.
|On Jan 18, 2011, mellykins Tahoka, TX wrote:
Ordered the butterfly garden set last spring and it arrived alive and some of the plants were blooming. I did receive 2 dark knight butterfly bushes instead of the one that came with the set and the peacock I ordered, but they are beautiful so I will just reorder the peacock this year. The plants have done wonderful and I will order from the again this spring.
|On Jan 16, 2011, LCROCKERC Florence, MT wrote:
I ordered from this company for the first time last year and WOW was very impressed with the plants I ordered. I had ordered approximately 15 different daylilies and they were very big, healthy plants and most of them already had blooms. They arrived in good shape and were packed very well. All of them bloomed this past summer and did very well. I will definately order from this Co. again. Cost of the plants were reasonable and they were shipped to me in a timely manner.
|On Nov 6, 2010, lovemyhouse (Debra) Garland, TX wrote:
Posted on November 6, 2010, updated November 6, 2010
On September 11th, 2010, lovemyhouse added the following:
Also, I would suggest that new customers read the inside front page of the catalog or check the sizing information on their website before ordering. They clearly define what the sizes are that you would be getting for any particular plant. Some of them will be three-packs that are just a little bigger than plug size, some will be individual plants in larger pots. Which is why the pricing is set as it is for their customers. :-)
I am drooling over their latest catalog now :-D and will continue ordering from Bluestone, as I am completely satisfied with all aspects of doing business with this company.
On November 6th, 2010, lovemyhouse added the following:
Had my eye on a few bulbs that I wanted, but that had all been too expensive--from any outlet. Delighted to see them on Bluestone "specials" and ordered several items. Received package three days after payment tendered. I am very happy with every aspect of purchasing from this company.
On November 6th, 2010, lovemyhouse added the following:
Had my eye on a few bulbs that I wanted, but that had all been too expensive--from any outlet. Delighted to see them on Bluestone "specials" and ordered several items. Received package three days after payment tendered. I am very happy with every aspect of purchasing from this company. Good thing I don't live close to their nursery outlet...LOL