I just received my order from Bluestone Perennials. It was my very first order from them but sure won't be the last. The plants were much larger than I expected and in just perfect condition; what ingenious packaging! Love the Coco Pots too; planting these without disturbing the roots will be a cinch. I couldn't be more pleased with my order and I highly recommend this company to anyone wanting the very best!
On Aug 15, 2013, ClevelandLinda Cleveland, OH (Zone 6a) wrote:
I ordered 2 viburnums - one arrived dead and the other hasn't grown beyond the 6 leaves it came with. Three dropmores also arrived dead. The aster I ordered is doing very well. Bluestone will be sending replacements of the DOA plants. Bluestone's plants are very small for the price.
On Aug 15, 2013, Bluestone Perennials responded with:
"On Aug 28, 2013 10:41 AM, Bluestone Perennials responded with:
I'm glad you have given us the chance to make good on your order. I am sorry your original order arrived in poor condition, and I have every faith that the next set will arrive in great shape. Please don't hesitate to let us know, as we can take further action if needed."
I have been ordering from Bluestone Perennials for the last 4 years. My perennial gardens (shade and sun) are comprised almost exclusively of Bluestone plants and I've only lost one and that was due to my dog digging it up repeatedly. My last experience ordering was the spring 50% off sale. When some plants didn't arrive (and weren't listed as sold out) I contacted customer service. I wasn't happy with the 1st response from them and let them know it. Pat, in the Cust. Serv. office took great pains to make it right. Fantastic, prompt response! The hosta I did order is doing beautifully, as are the salvia. The coir pots seem to do well if you rip and loosen the bottoms prior to planting. I love Bluestone's variety, online plant finder, thorough and clear instructions and plant information. It is a great site for a rank beginner (as I was 4 years ago) as well as an experienced gardener. I have tried other online sites but never had the success I've had with the Bluestone plants.
I made my first purchase here during their last 50% off sale. I had purchased several widows tears, some astilbes, and a few heuchera.
The plants all arrived in some of the largest boxes I have ever seen plants shipped in, but everything was intact and healthy. The coconut husk pots take some getting used to, and I let then soak in some water for an hour before planting. Considering how well they retain water I suspect it's the only reason the plants haven't dried out and died in this heat yet. For those complaining they don't decompose properly, I've noticed a light mulching on top of the pots helps.
I was a tad worried about the astilbes, they turned brown and withered a week after planting, but I noticed today that they're coming around and starting to bounce back.
All in all, I'm quite happy with my purchase and will continue to buy from them next year.
Posted on February 7, 2010, updated July 8, 2013
I ordered 13 plants from Bluestone during a half price sale. I ordered Astible, Sweet Woodruff, Sandwort, and White Bleeding Heart.
The plants were small but healthy. Some of the items I got were purchased with the future season in mind so I can't tell about their blooms but the plants grew and spread beautifully over the summer. My Astilbes bloomed and were lovely.
The only problematic plant was the White Bleeding Heart which arrived broken. I was assured by the friendly customer service agent to plant it and it should come up in the spring so time will tell. If it does not, I was told to call for a replacement. Reading the feedback on this site and from my own experience, I truly trust that this will be the case. I just hope I won't have to as I will love to have a blooming white bleeding heart this spring!
On July 8th, 2013, miss_sassy changed the rating from positive to negative and added the following:
I hate to write this complaint about Bluestone as I have thoroughly enjoyed ordering from them for years and given a few gift certificates. However, as another reviewer noted, you just don't want to call customer service and complain again about dead plants.
Unfortunately, over half of my order from last year did not come back this year. I think it might be their coir pots. The plant aren't there but the pots still are from last year - they haven't completely broken down. I wish I had taken the plants out of the pots to plant them.
I also have a few more expensive plants from them that have failed to thrive or died from previous years (two clematis and a hydrangea come to mind).
I wish there had been another outcome. Receiving the Bluestone catalog in the winter gets me dreaming of summer. I love their selection and while the replacement policy is great, I just don't feel comfortable calling and asking for a replacement for so many plants.
On Jun 11, 2013, lemurianne Ida Grove, IA (Zone 5a) wrote:
Posted on May 8, 2013, updated June 11, 2013
Posted on May 14, 2008, updated May 8, 2013
I received my very first order from Bluestone Perennials today, and I'm a little disappointed. I did take advantage of their recent sale, and most of those sale items look great, BUT I also ordered a viola (Etain) at $15 for 3 that is in just awful shape. It looks like something you'd find in a clearance bin in mid-July! All yellow and spindly with no blooms.. very disappointing. I love violas and was so excited to have this unique plant, but that excitement has turned to disgust. I have written to Bluestone to ask for a refund for this particular item, but have not heard back. If I do receive a response and refund I'll gladly change this to a neutral, but I really wish they'd not bother sending out these spent plants, especially at these prices!
On May 14th, 2008, lemurianne changed the rating from negative to neutral and added the following:
I received an email from Bluestone today that states they'll credit me for the violas AND send out more next week at no charge. I will update again when I receive the new violas.. if by some miracle they are in good shape I may change this to a positive -- Clearly this company wants to keep its customers happy, which I do appreciate.On May 24th, 2008, lemurianne changed the rating from neutral to positive and added the following:
After having complained about the state of a plant shipped to me, I received a refund and a free re-shipment of the same plant the following week. Though I still feel that the plant in question (Etain Viola) should be in much better shape for the price, I appreciate the service and have to admit that the other, CHEAPER plants I ordered look great so far! I will most definitely order from Bluestone Perennials again. The fantastic customer service makes up for the annoying packing peanuts and spindly, yellow-foliaged violas.On May 8th, 2013, lemurianne added the following:
It has been several years since I last left feedback, but I do think I have ordered something from Bluestone Perennials each year since and been pleased. When I was a just starting out as a gardener, I loved BP for their incredibly cheap prices and sets of 3 that would fill in a space quicker than one plant alone. But now, as a slightly more experienced gardener, I appreciate their new format -- bigger, healthier single plants for more money, but still very reasonable. I don't pay more for the plant + shipping than I would if I was buying something this size from my local nurseries this time of year. And the selection at BP is so much bigger! I received an order today and couldn't be happier -- everything is big and healthy and arrived undamaged.
I will say that I always remove the coco pots because they don't break down fast enough in my gardens' soil. The few time I did put them in the ground the plant became root-bound and died, but since I've been removing the pots I've had no trouble :) I will continue to order from Bluestone Perennials.On June 11th, 2013, lemurianne added the following:
I ordered a second time this year to partake of their great sale, and I was terrified when I received the email stating that the plants were shipped via UPS ground ON A FRIDAY!! There is no excuse for that. I almost called to complain immediately, but thought I'd go ahead and wait to receive the plants. The plants arrived the following week, alive but wilted and starting to yellow. After a couple days of nursing them along they looked no worse for wear and upon planting them I felt that they were obviously healthy, well-rooted plants when they were shipped. I still can't believe any nursery would ship via UPS on a Friday, but the plants are already sprouting new growth and buds, so I can't complain too much!
On Jun 11, 2013, wmc Oak Park, IL (Zone 5a) wrote:
Posted on May 20, 2012, updated June 11, 2013
I returned to Bluestone after having abandoned them a number of years ago, thinking that they had become too big and their delivered plants too small and insecurely packaged. I was very pleased to receive large, healthy specimens in a timely manner, package it a box with dividers fitted as if tailored to the plants. Bodes well.
On June 11th, 2013, wmc added the following:
Following up on my last review, Bluestone stands behind their plants. Without going into detail and in contrast with another vendor I have been dealing with, Bluestone's customer service was responsive to a concern I raised recently and rectified the issue without hesitation.
On Jun 10, 2013, frahnzone5 Bensenville, IL (Zone 5a) wrote:
I ordered several plants during their 50% off sale. Half of the order arrived if good shape. The other half was blackened and shriveled. This was not a case of shipping damage, those plants were boxed and sent in that condition. It only took 3 days for the plants to arrive at my door and I unpacked them immediately. I emailed Bluestone and they responded promptly and said they would either send replacements or give a credit. I received a credit. So I would give them a 'A' on customer service and a 'D' on plant quality. And I absolutely HATE those coir pots.
On Jun 8, 2013, ThrickaThrick Stillwater, OK wrote:
I have recently made 2 orders with Bluestone Perinneals and although not perfect I am pleased with the vast majority of plants and my dealings with the company.
I ordered 4 All Gold Bleeding Hearts. The packaging is well thought out to protect the plants. They all looked well and were planted immediately. For some reason 1 died immediately but the other 3 are doing well. After contacting Bluestone I was given an immediate credit, charging the cost back to my credit card. They were out of All Gold Bleeding Heart.
My 2nd order was 3 Gaillardia (Arizona Sun, Arizona Red Shades, Oranges and Lemons), and a Patriot Hosta. All of the plants were packaged well and in good health. They are doing well.
Posted on June 11, 2011, updated June 8, 2013
I wish there was a "splendid!" rating. I started gardening when I purchased my house 9 years ago and have been shopping with Bluestone since then. I LOVE that they grow their own plants.
In all these years and my many orders, only one plant in one threepack was unsatisfactory. I didn't request replacement because in that same order I received 2 free threepacks as premiums. I LOVE sales and coupons.
I'm sure they would've replaced it though, as the only two times I needed to contact customer service in 9 years I found the representatives to be professional, helpful and friendly.
Shipping is prompt and reasonable. In fact, last fall I took advantage of a bulb clearance sale and--I swear--I got up from the computer and walked to the front door and the box was on the porch already!
As long as I keep finding a square foot of free space, I will remain a happy loyal Bluestone customer.
On June 8th, 2013, bethjed added the following:
Another lovely spring thanks to Bluestone! I placed an order at the 50% off sale after seeing what did/didn't make it through the winter. Healthy plants, moist, arrived quickly and are thriving in their new spots. My previous bulb purchases showed up glorious again this spring. Love my Bluestone!!
On Jun 8, 2013, virginiarose Portsmouth, VA (Zone 8a) wrote:
Posted on April 25, 2013, updated June 8, 2013
Posted on June 1, 2012, updated April 25, 2013
Posted on May 7, 2012, updated June 1, 2012
Posted on November 2, 2011, updated May 7, 2012
I ordered 4 plants on 10-31-11 and received them 11-02-11. Very fast shipping and plants are fairly small but not unusual prices for starter plants. I noticed the good packing and soil was still moist. I have never gotten Coconut fiber pots before. Hope they work out because it's good for the environment. Millions of these plastic pots end up on the landfills.
See pictures on the Hosta forum. ( Mail order experiences good or bad ) Thank You!
On May 7th, 2012, virginiarose added the following:
Just a warning,The Hosta Great Expectations, started off great. I planted the whole thing into a large pot and it thrived. Now suddenly it started going down hill while the other hosta's were thriving. It was the coco pot. It did not decompose, it was tuff as ever and the plant was root bound. Maybe we should at least rip off the bottom, I had the same problem with the peat pots, the plants just won't grow. On June 1st, 2012, virginiarose added the following:
I do not know about the previous price list. A company does what it has to do to stay in business.
Compared to other web-nurseries I found them to be normal as far as prices go. I love the packing and not too keen on the Coco pots, but I just remove the pot and plant them.
I was really happy to get some shrubs at their 50% off sale, I've been waiting all year for these winterberries. Yes, winterberries for 7.77 each. They were ten times as big as some Caryopteris shrubs I bought from another popular company. I also got a huge Echinacea @ 4.47 it is by far the biggest and healthiest I have ever gotten. And best price, also got two baptisia that were both 12 inches tall at least and for all these plants the shipping was only 9.95.
I think this company is worth a second look, I will certainly keep ordering from them happily, and will recommend them to my friends.
I compare prices all the time and I have been happy with this company, even for small plants but sometimes they surprise me. :))On April 25th, 2013, virginiarose added the following:
Received another wonderful order from BS. They twisted my arm with that 10% off and the free plant thing. I love this company, the website is very user friendly which means a lot to me. If I see something I like I can put it in my shopping cart or wish list and it stays there. Smart Company! :))
I love the sales and the selection of plants and the prices. They have a little of everything it seems. The Coconut fiber is good for the environment and there is no plastic on the landfill. I just re-pot to a bigger size anyway.
There was a little dirt missing in a few of the pots. 'This end up' means, let's play volleyball!!On June 8th, 2013, virginiarose added the following:
I put in two orders this spring and got a lot of wonderful plants. There was a problem with UPS and my plants did not make it here on time, two shrubs died eventually. I notified Bluestone and sent a couple of pictures. They apologized right away and shipped out new plants they never made me feel like it was my fault. The replacement plants are even bigger than the first ones and my second order was beautiful too, I got a lot of things I would not have been able to afford other wise. Love the 50% off. :)
Once you register you will have a permanent shopping cart and you can add and delete stuff as you will. Also it is easy to create a wish list. Great Website!!
On Jun 6, 2013, heavenscape TabacVille, NC (Zone 7a) wrote:
This is my second purchase, in 2013 with this company.The first was a gift, and the intended receiver was very happy with the plants.
For the second one, I am enjoying the same experience. The plants were well protected and made the transit in the Southern heat. ALL the plants were healthy.
On Jun 5, 2013, neohiogardener Struthers, OH wrote:
I placed my first order with this company recently. I was impressed with the size of the plants, however two of them were damaged in transit due to crammed packaging, etc. I notified customer service via email. After about a week they responded that they would send replacements. They kept their word and I received nice healthy replacements this week. Good communication and followup. I will order again.
On Jun 4, 2013, mc003 Crown Point, IN (Zone 5a) wrote:
Posted on August 14, 2012, updated June 4, 2013
I'm not posting about a specific order but my overall experience. I have placed quite a few orders the last few years, both large and small and it has been nothing but a positive experience. I love the new coco pots. Do I miss the smaller plants that were priced in threes for the most part, yes. However, all the plants that I have ordered since they changed packaging and pricing structure have been far more robust then when they came in threes, plus they are still small enough and priced competitively that I'm still able to plant a whole bed at a time and not go broke. I just recently did five different shade gardens with plants purchased from several orders this past spring. All are doing fabulous even though we had the hottest July on record and abnormally dry conditions. I'm lucky enough to live in one of the parts of Indiana that hasn't been experiencing the extreme drought conditions. I hope this company thrives and lives just as well as the plants they sell! Thank you!
On June 4th, 2013, mc003 added the following:
I don't post alot on here but I needed to say I believe this is one of the few great companies to order plants from online. I know everyones experience with Bluestone is unique, but come on people...#1 I know everyone is used to getting things immediately in this day and age but give them time to respond to emails and other correspondance, #2 they are shipping live plants to you in a box that will probably get heated up quite a bit during shipping, especially if they are in transit for a few days, most plants will bounce back very well...if not, see #1. I have ordered many large orders this year and in years past and everything for the most part was great. When I did have an issue with a plant not being what it should or a plant that came out of the pot completely during shipping, I did the adult thing and contacted them via email and waited like a good girl for a response which always came within an appropriate time. I didn't immediately go into a huffypuffy whiney, omg this company should have known better, state of mind. Crap happens, people make mistakes. As to their coco pots, I still love them but I too have experienced that sometimes they were not breaking down quick enough to allow for new root growth, so I solved that by using small garden shears and making slits on the sides and bottom of the pot. I did that last fall and this spring and I'm not having any problems. I had first tried peeling them off but sometimes the roots were a little too attached to the inside of the pot and I was afraid of pulling at the roots too much. I'm a comparison shopper and there have been many a time that even though Bluestone's price might have been a little higher, I was more willing to invest my money on their plants because of the track record I have had with Bluestone and their plants these past 4 years. Yes some plants won't survive, that's a given, but you have to own up when you're part of the issue too. Dave's does a great service to those looking for reputable companies to order from and I wholey believe Bluestone should be right up there at the top. And for those of you that actually read this whole post, sorry for being so long winded!! lol
I miss the old Bluestone. They used to be, in my experience, been the best mail-order company around. Good selection, healthy plants, and unbeatable prices. They changed all that a couple of years ago, and it's a much less appealing source now. First, they tripled their prices. Sure, they upped the size of their plants, but I think few of their regular customers appreciated the trade-off. Second, the put their plants in "biodegradable cocopots." I am not sure about how well these degrade, but I urge you to NEVER PLANT THEM DIRECTLY IN THE GROUND. Most of the plants I tried this with last year are still relegated to that little 4" x 4" space. A very few were able to grow through it, but I will never plant it directly again. Now I'm left with the choice of digging the plants up, thereby disturbing their growth, or watching them be small for however many years it takes for the cocopots to disappear. Sure, you can cut the pot and remove the plant, but this is much more likely to damage the roots than removal from a plastic pot.
In general their plants still come in decent shape, but some of this spring's shipment are a little questionable. Time will tell.
Why oh why did they have to make these unfortunate changes?????
On May 26, 2013, ferncrazy San Francisco, CA wrote:
I emailed them and to date have received no reply. I informed them that my Armeria rubrifolias arrived very dry, many buds, very dry, foliage next to the coir collar brown. I finally removed the coir collars, have watered them daily, they may or may not survive. The next order came shortly after. Planting mix bone dry.
I compared their geranium phaeum "Samobor" with another vendor's I received same time. Bluestone's is yellowed, small- leaved. Magic Garden Store's is large, green, gorgeous shape. I won't buy from Bluestone again.
On May 26, 2013, Bluestone Perennials responded with:
"On May 28, 2013 11:12 AM, Bluestone Perennials responded with:
Hello ferncrazy, I have checked into this with our office manager and I am glad to hear you are in direct correspondence with us as we resolve the situation. I apologize that we were not able to answer emails over the holiday weekend."
I have been ordering from Bluestone since 2009 and I have to admit that last year I was a bit disappointed with the size of the plants. All but 2 made it through the winter. I placed another order this year for some perennials I could not find locally and they arrived today. I was extremely happy. I ordered 16 plants and all 16 arrived in excellent condition. I think they were the largest plants I have ever received from Bluestone and everything looked healthy. I thankfully got all of them planted before the rain came and I look forward to them blooming later in the summer. I was so impressed by the high quality of Bluestones plants this year that I am placing another order tonight. Thank you Bluestone!
On May 22, 2013, jvw Clinton Township, MI (Zone 6a) wrote:
I have ordered from Bluestone for at least 5 years now. Their customer service has always been top notch. Any time I had a problem with any order they rectified the situation immediately and pleasantly. I am sad they are not in the Top 30. For the most part I have been very happy with their plants. There are a few plants I had repeated trouble growing, but I wrote it off to my conditions. Also, I enjoy taking a road trip and going directly to the nursery to shop.
It took me a bit to adjust to the new coir pots/single plant system. I have learned I get better results if I remove the coir pot entirely immediately when I get the plants. Often I do not plant my gems right away and they would dry out too fast in the coir pots for me. And if I planted with the coir pot I found it did not break down fast enough and the plant suffered in the ground. Clearly though it works great for growing the plants as effidenced by the two orders I received from them this year. WOW! Gorgeous healthy plants. I am so very pleased!
On May 14, 2013, mariaverderamo Townsend, DE wrote:
Posted on December 19, 2007, updated May 14, 2013
Bluestone is fabulous! They sent me a replacement order this past September for cyclamen that did not grow; unfortunately I never received it (I think someone took it out of my mailbox), and they credited my account immediately. Awesome.
On May 14th, 2013, mariaverderamo changed the rating from positive to neutral and added the following:
Bluestone sent me a refund check for the cost of the clematis, so I am changing my rating from negative to neutral.
Ordered perennials this year. Bigger pots, which I like,and the plants look great. The achillea are huge. Like the fiber pots as I can put them straight in the ground. Have ordered from them before and will continue to do so. I've never had a problem with a plant from them.
On May 8, 2013, revclaus (Judith) Denver, CO (Zone 5b) wrote:
Posted on February 12, 2012, updated May 8, 2013
Posted on April 9, 2004, updated February 12, 2012
Last summer I ordered a couple of sale plants from Bluestone, and they arrived quickly and in great shape. Even though planted in June, they bloomed throughout the summer, and are getting ready to bloom now.
This year I ordered a few more things: daisies, ornamental grass, lobelia and a hosta, and they arrived exactly when I asked them to and in great shape. The plants promise to do as well as last year's sale plants. I would definitely order from Bluestone again.
On May 21st, 2009, revclaus added the following:
Nothing but glowing comments for my Bluestone orders this year. They've increased the size of some of their plants -- much appreciated -- and they're always packed extremely well. My newest plants are up and growing, beating out all the competition (except for Rosy Dawn coleus plants!).On February 12th, 2012, revclaus changed the rating from positive to negative and added the following:
I loved Bluestone and was thrilled to see the new coir pots. But when I checked into the website earlier this year and discovered the pricing that went with the new pots I was crushed. I'm a widow on a small fixed income and can no longer afford to buy from Bluestone. As with many of the other negative comments about the price change, the value at Bluestone was the ability to buy three perennials at a low price even if I did have to wait a year for the plant to catch up to the pricier plants at other garden centers and online sources. So now I'll be shopping locally where I can still get smaller plants at a lower price.
I'm sure they've invested a lot of money in their new system, so I don't think they'll have any way of reversing course given the negative feedback from so many long-time users. It's a shame, because they filled a niche market need. But now only the well-off can purchase there.
Last year's plants were awesome and did very well. I'm sad that Bluestone can no longer serve my needs.On May 8th, 2013, revclaus added the following:
I bought a clematis in 2011. When it arrived it was dry and falling out of the pot. Bluestone sent me another. It did not do well, so they replaced it again. They didn't have to do that so I was appreciative. But it was a much smaller pot like they used to send. It did all right last year but this year not so much. Weather related: we had two days of 9 degree weather and three blizzards in late April and early May. Everything on the vine died but there are some shoots coming up. I had also bought gaillardia plants which were awesome last year and the year before. Also some campanula which are doing well. Bluestone is the place where I will buy perennials, but that will always be smaller than if I buy them locally. The beauty of Bluestone is the variety available.
I purchased several perennials. They were planted in coir pots that could just be planted, pot and all. The packaging was corrugated. Not a plastic pot or styrofoam packing peanut i sight. Thanks so much, Bluestone, for your environmentally sound materials.
On May 7, 2013, Terry Murfreesboro, TN (Zone 7a) wrote:
Posted on November 26, 2001, updated May 7, 2013
Plants are rather small, but very vigorous growers, and great prices. Nice selection of perennial plants.
On May 2nd, 2002, go_vols added the following:
The three-pack of Lamium that I ordered last year has become two very large clumps, filled with beautiful flowers - lots of compliments on them, and surprise when I tell people they started out as three little plants. Ditto for the Sedum 'Matrona'; the only disappointment is one of the Clethra I ordered isn't showing any signs of life :(
Overall, I would still order from them again in a heartbeat..On April 10th, 2003, go_vols added the following:
I placed another order with Bluestone this year, and once again, was very pleased. This time my order was for shrubs and a clematis, and the size and vigor of the plants compare favorably to other mail-order sources for similar plants (for example, I ordered two deciduous Magnolias, one from Bluestone the other from a different nursery. They are comparable in terms of size, fullness and leafing out, and the Bluestone plant was significantly less expensive.) Way to go Bluestone!.On September 18th, 2004, go_vols added the following:
I just wanted to say thanks - my order arrived right on time yesterday (despite Hurricane Ivan) and was in great shape - as usual. On June 7th, 2007, Terry added the following:
Another great order - I took advantage of their spring sale to pick up several three-packs of perennials and a Clematis. Everything arrived looking fresh and perky. A couple of the plants weren't *quite* as well-rooted as I would have liked, but I think a little extra TLC (necessary anyway due to the high temps and dry conditions we're experiencing) will help them settle in and do well, as their plants normally do.
New since my last order - they used a box that was exactly the size to snugly hold a standard plant flat, which they included with my plants, making it easy to carry everything outside to the border bed Thanks!!!!On May 7th, 2013, Terry added the following:
I haven't ordered from Bluestone in a few years, but now that we're settled in our new home and my gardens are taking shape, I took advantage of a recent offer for a free plant with $75 purchase. I'm glad I did! Love the new coir planting containers, and as always, the plants arrived well-packed and ready to go in the ground.
I needed many plants this year, ordered from Totally Tomato, Bluestone perennials, NH hostas, American Meadows, Classy Groundcovers, & Dans Dahlias. I will comment on each site as the orders come in.
My largest order, I ordered 56 perennials in 2 orders from bluestone.(first time ordering with Bluestone)
start with I found their website and catalog to be better than average. packaging is outstanding, some plants did dry a bit in the 3 Days shipping, coco pots i find a plus, plants for the most part came in good condition, my Pulmonaria i need to keep an eye on right now (transplant shock maybe?). orders over $75 you receive a free plant but this can be missed on their website and they will not inform you that you missed it. after missing it the first order i e-mailed about this and a quick responds and my free plant was in the order, some time later i put in a second order
and watched to where i put in for the free plant. ordered the plant
but i didnt feel it recorded on the website and when the order came in i found that to be true. i found this to be minor and didnt bother bluestone about it but it may be an issue with others at Dave's garden.
all in all a good experience with Bluestone.
On Apr 24, 2013, sunny70 Ringwood, NJ (Zone 6b) wrote:
I've had 2 seasons and over 50 plants now from Bluestone, and my experiences have all been positive. In fact, I have come to prefer them over any other online vendor. The coco pots are genius, especially for some of the more fragile perennials. For the first time, I was able to successfully grow lupines and delphiniums - and they came back this spring in zone 6. I planted several perennials in the fall, and they too returned. Customer service is excellent - friendly, prompt and helpful. I wanted to add some plants to my order after placing it and although it was too late, they offered to send me the plants with no extra shipping costs. Selection is also excellent. I highly recommend.
I ordered a clematis "Royalty" a year and a half ago, and it died. Bluestone sent me a replacement last spring, and the poor thing is struggling so badly, I almost want to put it out of its misery. It is still less than 6 inches tall. Meanwhile, the clematis I ordered from Brushwood Nursery grows like a weed every year. I am done with Bluestone - their quality is just not as good as it used to be.
On Apr 8, 2013, Bluestone Perennials responded with:
We are so sorry to hear that neither of the Clematis Royalty that we sent did well for you. If you would be in touch directly, we can refund your money, or send any other plant selection of your choice. We would like the opportunity to regain your trust. Please give us the chance to do so? 1-800-852-5243 or firstname.lastname@example.org
On Apr 16, 2013 4:10 PM, Bluestone Perennials added:
Thank you for being in touch and allowing us to resolve this per your wishes."
Posted on June 21, 2012, updated April 7, 2013
Posted on May 2, 2012, updated June 21, 2012
Posted on April 4, 2009, updated May 2, 2012
Received my first order from BSP and was very happy with
the plants and the way they were packaged. I will be ordering
On June 7th, 2009, Patt52 added the following:
Just received another order from BSP. This time ordered by phone and the lady in Customer Service was very polite and helpful. My order came very fast and the plants were still moist and fresh. Thanks Bluestone for providing us with great plants and service! Looking forward to ordering again soon. On June 7th, 2009, Patt52 added the following:
Just received another order from BSP. This time ordered by phone and the lady in Customer Service was very polite and helpful. My order came very fast and the plants were still moist and fresh. Thanks Bluestone for providing us with great plants and service! Looking forward to ordering again soon. On May 2nd, 2012, Patt52 added the following:
Ordered 3 plants and received them a few days ago! They are smaller than what I get from other companies but seem to still do very well. When I opened the box a lot of dirt had fallen out of 1 of them, but I think it will be fine. I planted all 3 yesterday and can't wait to see them in full bloom! Thanks Bluestone!!On June 21st, 2012, Patt52 added the following:
Ordered 3 more plants from BSP Spring Sale. Received in good condition except for the Blue Paradise Phlox, which was too tall for the box and broke upon taking it out. Got in touch with them and they quickly send a replacement! Thanks so much, it's nice to know when you order plants through the mail that you can rest assure that this company has great service!!! On April 7th, 2013, Patt52 added the following:
Just received my first order of this year from BSP and everything was great, from the service to the plants. Even got a free plant because I ordered the max amount required. Thanks again Bluestone!!!
I ordered three plants: 1 Clematis & 2 Hydrangias. They arrived healthy & well-packed. The pots might have been a bit small (maybe 3" size) but each plant was tall & had strong stems. I liked that the pots were obviously bio-degradable - I can plant the pot & all - a nice touch. They have a beautiful catalogue which is a little confusing to use at first, but the plants that arrived matched the healthy look of their pictures. One additional note: the clematis I ordered is one for which I had been searching for over 15 years! The costs were reasonable. I will buy from them again & recommend this nursery to others.
On Apr 6, 2013, gdpmgary Highland Acres, DE (Zone 7a) wrote:
I recently purchased a number of perennials from Bluestone Perennials. The plants received were meticulously packed with excellent usage of green materials. The coco pots are not only green + functional but they ensure the consumer never receives rootbound plants from Bluestone as the Coco pots are so highly biodegradeable that the likelihood they will last for any appreciable amount of time is almost impossible. Having a fairly new property, the time savings in being able to simply dig a small hole and plant - pot and all is a real consumer pleaser. I give Bluestone Perennials two enthusiastic thumbs up. Everything about the company oozes quality! Gary from Lewes, Delaware
On Apr 4, 2013, LandscapeDAWG Vicksburg, MS wrote:
I am giving them a positive review because:
1. Plants came in ahead of schedule.
2. Plants were in great shape.
3. Potting was excellent with the new packaging they use.
The only thing that could have been better was the size of the plants. There was lots of headspace in the boxes so I was thinking the plants would have had plenty of room to be bigger. That being said, I realize that it is April and the plants have not had that much time to mature.
All in all a great mail order experience and would order from them anytime.
On Mar 24, 2013, curlyjoe1967 Marshfield, WI wrote:
Posted on June 3, 2008, updated March 24, 2013
I have ordered from this company three times now. I have always been satisfied with their plants. They've all grown well and most have bloomed the first year. None of their plants have ever died on me either, except for the one that the cute little chipmunk chewed off. Oh well!!! This is good company. I will certainly order from them again.
On March 24th, 2013, curlyjoe1967 added the following:
It's about time they make it back on the Top 30. They deserve it. They have great plants, good prices, and excellent customer service.
I have ordered from Bluestone Perennials since 2008. I would estimate that a third of their plants would die, especially those from the 3 packs. I quit ordering for a year because of my disappointment. But I went back to them in 2012 due to the new coconut pots. Just in case, I ordered sale items in order to keep the price lower. By the end of the summer everything I had ordered in 2012 was still alive! That was never my experience with Bluestone in previous years. I can't wait to see if the 2012 plants made it through the winter and if they will thrive in 2013. In any case, I placed another order last week. If you gave up on Bluestone, try again.
Posted on February 4, 2012, updated October 20, 2012
Just made an order of 6 Hardy Sugar Cane. Pricing was exceptional! $7.50 per plant with the 3+ discount. This is the first order I have placed with them so I dont know what the pricing was last year. Considering that the other company offering them is Plant Delights Nursery- they are selling for $20.00 a plant! They are both highly recommened so for me it was a no brainer. With shipping my order was $55.00 vs. $120.00 from Plant Delights. Will post updates with my order.
On October 20th, 2012, kazen added the following:
Well since my last post my Hardy sugar cane arrived in the coco pots looking fantasic and healthy. When I recieved them they were about 12" high, in one growing season they are now with flower and 6' tall!!! I was concerned about the coco pots not allowing for root growth but now looking at my huge and still growing grass,I'd say they did well. This company has been phenomenal and I will be ordering much more from them in the future!!
On Oct 5, 2012, daffodil_lover Nova, OH (Zone 5a) wrote:
I found Bluestone last year only because of also finding Dave's Garden. Many people had great things to say about Bluestone. I ordered some plants last year and they were great. I am writing today because I ordered some end of season specials this fall. In just two days these 5 lovely plants were on my doorstep. Nice plants and fantastic service. They also have a wonderful selection of plants. I will definitely buy plants from them in the future.
I ordered from them a few years ago and was happy with the quality of the plants. I ordered some hens and chicks, bulbs and oriental poppies. I moved and had to leave the plants behind. Since I moved, I've been ordering from a few companies this spring and fall to stock my new place. I commend this company for their awesome shipping/FedEx notification policies and the great plant material I received. I ordered from the other companies before I placed my 2 orders with Bluestone this fall and I am still waiting for the other companies shipments. I called the other companies and they tell me they cannot even give me an estimate for delivery. It's a little hard to plan planting without any info. The Bluestone material is already planted and looks ready to take off. These guys are the best I've seen in years, that is why I am taking the time to recommend them.
Posted on June 7, 2009, updated October 1, 2012
I have been using this company for several years now and am quite happy with them. Once in a while in the order a plant may arrive in bad shape and all you have to do is call and it is quickly replaced no questions asked. Yes, the plant arrives smaller then most of the other mail orders, but they mature to beautiful plants. Sometimes something you order may not thrive, but that is more because of the zone, the soil or something else not pertaining to Bluestone.
On October 1st, 2012, dlewisny added the following:
Since my last posting, Bluestone started using new potting which makes planting so much easier, and now they do not seem to send a pack of 3 small plants in lieu of one nice sized one. Selections include plants that you sometimes are hard to find elsewhere.
I only utilize 2 mail order companies and they are one of the two. I have used them for years and always look forward to their mail order catalogue.
Should a plant be DOA, they will replace happily. Surprised they are not part of the top 30 in Garden Watchdog.