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Comments regarding Seeds of Change

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  Feedback History and Summary  
69 positives
17 neutrals
43 negatives

Comments:

RatingAuthorContent
Neutral Gypsi
(2 reviews)
On Jan 17, 2013, Gypsi Fort Worth, TX wrote:

Not going to rate, but am going to try one with the same name. Info as follows. I can't grow quinoa here, but I can grow amaranth, good for my bees, good for me, and to risk $10 trying them out, I can do that.

By Mail
Seeds of Change
P.O. Box 4908 Rancho Dominguez, CA 90220
By Phone
Call our customer service center at 888.762.7333
24 hours a day, 7 days a week.

Web: Seedsofchange.com

Neutral dirtygyrl
(7 reviews)
On Jul 1, 2010, dirtygyrl Columbia, TN wrote:

Posted on July 10, 2009, updated July 1, 2010
I ordered seeds and root zone. I like the catalog, and where else in mail catalogs can you find bat and seabird guano?
The products arrived quickly, and seed packets had good instructions on them. I like the selection of organic fertilizers, heirloom seeds, and the fact that 1% is donated to charity.
My only complaint would be that they were out of a few products I wanted, and I was told they were cancelled. I'm not sure if that means they no longer carry them, or just out.
I'll let you know how the seeds germinate.


On July 1st, 2010, dirtygyrl changed the rating from positive to neutral and added the following:

The seed germ was good, but the best part was the detailed info on each seed pkt.
Tried to order from them later, and they were out of several products. They referred me to another company, which was unusual and nice.
However, received catalog this year and was very disappointed. They no longer carry some of the organic products ( found another source). After reading the catalog (lots of things not listed there) and other reviews on here, I think I'll try business somewhere else.
Neutral Zone5Hobbyist
(2 reviews)
On Jan 31, 2010, Zone5Hobbyist Lincoln, NE wrote:

Ordered three seed packets by telephone from SoC. Two of the three arrived very quickly a big positive. Needless to say however, cannot comment on germination yet. Prices are higher than most other seed companies, which is a negative. Shipping is on par with others, but thats not necessarily a positive. As one reviewer stated earlier, the profit should be in the product, not hidden in the shipping.

Neutral newgardener32
(2 reviews)
On Apr 3, 2008, newgardener32 Schaumburg, IL wrote:

Placed my order on Feb. 10th for potato's I did not see the 2nd day shipping method charge. I got my $9.50 potato's on April 2nd. shipping alone cost me $13.20. that is more than the potatoes... they could have shipped them ground!!!
I wish that was in bigger print I would not have ordered from them. the good thing is they did not charge my credit card until it shipped.
If I order from them again I would read the small print.

Neutral locoporloros
(2 reviews)
On Jan 28, 2008, locoporloros Lambertville, NJ wrote:

What is up at Seeds of Change? I've had some 15+ years of consistently wonderful experiences with this company and it's products, from the ordering process, to speedy receipt of orders, the best overall germination rate over anyone else's seeds, extraordinarily nice customer service people, &etc. Today it took way too long to place a small order. Many products shown in the catalog were not listed on the website - items which a phonecall revealed were indeed available after all. The first customer service person with whom I spoke was extremely curt, explaining that not everything shown in the catalog was posted yet and that the items may be posted at some future (unspecified) point. I was instructed to place my online order and then call back to order the additional items over the phone. When I did that, a much more pleasant (thankfully) customer service rep had to reconfigure the order I'd placed online into two separate orders, seeds and plants, and recalculate the amount owed for each order.

Given my long standing regard of this company I'm willing to give this annoying instance the benefit of the doubt and write it off to a one-time wierdness, but heads up folks - if what you see in the catalog isn't showing on the website, call customer service and ask - chances are it IS available after all. Also - no more 5% discount for online orders (even though the announcement when you're on 'hold' still says there is).

Of all the seeds I've used over the years, SOC seeds have had a consistently high germination rate and seeds that are several years old will still perform very well. Still highly recommend their product.

Neutral RadicleGirl
(3 reviews)
On Dec 9, 2007, RadicleGirl Williams, OR wrote:

Don't want to further damage seeds of change standing on this forum, but I do have the same frustrating experience with them every year: I order bulk seeds and one or more of them are put immediately on "backorder." Its December, their professional catalog has been out for some time, they've really had plenty of time to winnow and germ test the seeds, and they can only send me one out of three varieties that I ask for! (Last year, they barely got me my corn by June 1, and I had to put a fire under them to make even THAT happen.) Unless I'm extremely unlucky, they must be listing MANY varieties that they do not yet have in stock. This is difficult for the customer, and it is difficult for them--its hard to keep track of backorders, and multiple shipping is expensive for them. At this rate I'm going to have to bother them with a phone call to confirm availability every time I order from them--I'm seeing their profits dwindling and their prices increasing before my very eyes...

Neutral csedgewood
(2 reviews)
On May 25, 2007, csedgewood Edgewood, NM wrote:

I ordered 6 tomato seedlings in mid January. April 9th I Emailed the company about the shipping date, since I had ordered tomato plants last year and they were delivered the first of April. I received an Email from them stating they would be shipping in a few days,"most likely this week". When I didn't receive them, I inquired again at the end of April, and this time I was told they would be delivered May 13th to May 31st. I have a very short growing season, with an early spring and short summer, so I Emailed them that I needed to get them in the ground now, and although I like green tomatoes in September, I like ripe tomatoes in August better, and asked for an early shipment on April 28th. It's May 24th and I received them today. They are a little dehydrated, which is amazing, since the nursery is only 65 miles away, but they are absolutely beautiful, and if not somewhat wilted, would be terrifically robust. I can't figure out how they got so wilted. I was going to give a negative feedback, but because of the fantastically georgeous plants (although slightly wilted), I have changed my mind to a neutral. Now l'll see if I am able to get any ripe tomatoes this year at all. I won't order from them next year, unless I am assured I will receive them at least by the first week in May.

Neutral Niere
(7 reviews)
On May 1, 2007, Niere Chepachet, RI (Zone 5b) wrote:

I wish there was a "neutral-to-negative" rating, because that is how I would classify my experience. Not totally neutral, not totally negative. Perhaps "completely dissatisfied" comes closer to the mark.

Sometime back in March I placed an order for their Sunflower collection. It was meant to be a gift for a friend--her favorite flowers are sunflowers and I thought the varieties in their collection seemed like those she would enjoy. Anyway, soon after I placed the order I had to cancel it because we had to close our credit card out because of the whole hacking incident with Johnny's. Once we received our new credit card I called SOC back and re-ordered the collection--no problem. I subsequently received two letters from SOC that the seeds were on back order and there would be a delay. Last Thursday I called the company and asked to speak to someone who had concrete knowledge about what was going on with the seeds and was told that the person to speak to was out of the office and that he would call me back on Monday. After waiting most of the morning (granted, I'm East Coast, I'm assuming they're either MT or Pacific) to hear from someone and not hearing anything I called them and was put on hold only to be reconnected with a different customer service rep. This time I was told that the problem wasn't with the seed, but with the packaging. They said it might be another 30 days before I get the seed and at that point I cancelled my order. Later that day I received a letter from them stating that my order was still delayed and that if they didn't hear from me in 14 days they would cancel the order.

To be honest every customer service rep I spoke with was very pleasant and apologetic and that does count for something, therefore I have a hard time classifying this as purely "negative." But pleasant customer service doesn't get sunflowers blooming in my friends sunflower beds. And their website mentions nothing about this collection being out of stock whatsoever.

I will probably not order from this company again unless it is something I absolutely cannot find elsewhere and unless I know for a fact that they have it in stock. It's a shame really, because I admire their organic ethic.

Neutral RKGarden
(1 review)
On Mar 27, 2007, RKGarden Ames, IA wrote:

2007 is the third year I am ordering from Seeds of Change. In 2005, I ordered both seeds and seedlings, and everything grew well. In 2006, though, both the pepper seedlings and salsa set seedlings arrived in poor condition and we found bugs on them. SOC customer service staff was very pleasant and hepful, sending free replacements for one and refunding us for the other. However, the replacement seedlings were in equally poor condition. I purchased seeds from them this year, but chose not to purchase seedlings this year as a result. As all of these were drop-shipped, I hope that SOC tightens up their quality control with their growers.

Neutral emeraldblue70
(10 reviews)
On Jan 21, 2007, emeraldblue70 West Sacramento, CA wrote:

First time order and so far I am not overly impressed. I ordered six packets of seed and received them within 7 days from placing the order. No free packet of seed included. Perhaps I did not order or spend enough. Shipping is on the pricey side compared to other vendors.
Seed packets were the amounts as promised with the exception of Chires Baby Corn which came up with less than the140 seeds stated in the catalog. Still there is enough to get a decent crop from.
Website has been confusing. Prices in the print catalog have not matched what is in the website even with the 5% added. My thought is if that they are going to change pricing and shipping, they need to do it across the board in one release instead of updating it when they feel like it. It's not good customer service to have price descrepencies on many items.
While they can improve in these areas, what is going to count now is how well they germinate and grow. "Organic" is secondary to me. I purchased seeds from Seeds of Change because they have a few varieties of tomatoes and peppers I cannot get from anywhere else.

Neutral jif91
(1 review)
On May 15, 2006, jif91 Huntington Beach, CA wrote:

We've had one positive and one negative experience--ending up neutral. The first time we ordered seed packets--they came quickly and most seemed to sprout. We've bought them from a store, as well.

Then right at the beginning of this year, We just received their catalog--telling us to order now for fruit trees "go quickly". Well we ordered right away, online. Not long after, we were checking on our order--online--and one tree said "Cancelled" the second tree said "Customer cancelled". We thought that was really strange since we didn't make any cancellations. We tried emailing them--no response. Again we emailed--no response. So we called the customer service line where the gal was pretty curt, not wanting to give us any info as to why it happened--just that "We" had cancelled one tree--and the other would be drop shipped sometime in the future. It sounded as though it was our fault, not theirs???

We tried emailing again about the phone experience--no response.

And on the phone they told us the one tree had sold out--well weeks later, maybe months later it was still advertised as "available" on their website and in the numerous catalogs that we are sent.

We love Organic gardening---but we're a little leery of a company that doesn't respond to emails quickly--and doesn't want to give any info over the phone.

their reputation in stores and online has kind of gone downhill in our eyes.

Neutral rubyd
(1 review)
On Feb 7, 2006, rubyd Cusick, WA wrote:

I guess one positive experience and one negative makes a neutral!
My positive experience is that the seeds arrived almost immediately and they are already growing.
My negative experience is that I ordered lacewing eggs for my heated greenhouse and paid for 2-day shipping. After 3 calls and 4 weeks the only answer I am able to get is they have been "drop shipped" meaning they do not have them in stock and that they are being sent from somewhere else. I think this should be explained in their catalogue so one does not get the impression that Seeds of Change actually has this item available for sale.

Neutral cultivateweeds
(4 reviews)
On Jan 3, 2005, cultivateweeds Salem, MA wrote:

I have ordered from this company as well as buying their seeds off the rack. Like others have said, delivery is quick and the seeds are usually viable. But a packet of what was supposed to be old species calendula grew a modern mix instead, which at 2.50-a-packet-plus-shipping is annoying (maybe I would feel different if it were a .60 packet). Their overall selection is a bit eccentric, too. They seem to have set themselves up as competition to Seed Savers Exchange, except that SSE is non-profit. I will continue to order from this company in the future if they have something I want, but won't necessarily rely on them for heirlooms.

Neutral hotomato
(2 reviews)
On Feb 11, 2003, hotomato wrote:

I ordered some bulk seeds from them and agree with the previous comment that the bags need improvement. I too spilled my seeds, all over the place.

They are high priced but the seeds are certainly very good! I will order from them again but hope they do something about those bags.

Neutral jonbow
(1 review)
On Jan 23, 2003, jonbow wrote:

I'm suprised, I thought this company would go downhill after they were purchased by M&M Mars, but they seem to have remained true to their mission. I have cautiously accepted that they have remained true to their mission and I hope this will continue. Overall a good selections of organic seeds at a good price.

Neutral Mr_Laszlo
(3 reviews)
On Jan 10, 2002, Mr_Laszlo wrote:

The staff was very helpful and after delay send me seeds that I was seeking without billing me. However, the seeds inside the packet were pulverized and grew nothing.

Neutral julianet
(1 review)
On Apr 1, 1995, julianet wrote:

My husband found this address because he wants to do some organic gardening, and these are supposed to be seeds which come from plants uncontaminated by pesticides or chemical fertilizers. He hasn't ordered any yet, but he probably will very soon.


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