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|On Jun 25, 2013, montage Blythewood, SC wrote:
Posted on November 19, 2012, updated June 25, 2013
On June 25th, 2013, montage added the following:
I certainly hope this comment qualifies for the 15% coupon. I still am pleased with KT Botanicals. They once again have in the Kratom 50X so I'm placing an order about once a week just to be sure I have it. I recently realized that their 10 grams goes a lot further than the Kratom King's 10 grams. I never realized that TKK was cheaper because I was actually getting less. Keep up the good honest work KTBotanicals. Your Kratom allows me to garden, cook, and play with my grandkids without too much pain. Thanks!!!
|On Jun 14, 2013, MrBachelor Hemby Bridge, NC wrote:
I ordered a small batch of the "Rapture" product from KTB, my payment went through on the same day and my product was shipped promptly. I was surprised to see it arrive only three days after placing my order. I am quite pleased with the efficiency and speed of delivery. I have yet to test the product but I have high hopes that it is fresh and of a high quality. I have recommended this site to friends even before ordering and now I only have more reason to now!
|On Jun 4, 2013, Onthebrightside Plano, TX wrote:
I have been ordering from KT Botanicals for a little while, and I must say, I have been very impressed. The quality of the products I have ordered has been superb, especially with their kratom. The only problem I have is that everything they sell is so enticing, I have trouble controlling myself and end up spending more money than I intend. Customer service has been excellent, and I am always happy to see my orders ship so soon after I order. I will keep using buying from this website for the foreseeable future!
|On May 4, 2013, jta10243 South Haven, IN wrote:
First I will say that KT had a very nice selection of the seeds i was looking for. I placed an order for my seeds on Monday and by Friday they were in my mailbox. Ordered, processed , shipped and delivered in 5 days!!! Awsome! I needed to get my seeds going while it is still cooler outside and was extremely pleased with how quickly they arrived. 5 stars from me!
|On Apr 26, 2013, lkjhg Mountain City, TN wrote:
I've been ordering Bali from KTbotanicals for the last 2 yrs. or more because it has by far the best price for a large (longterm, infrequent) quantity. I'm surprised other people don't notice this unless they just buy other kinds besides Bali, or small, uneconomical quantites, or extracts (IMO those could be unhealthy and are a poor value). Anyway, the quality is at least as good as the Bali I used to get from other vendors, or has been since they got the powder fine enough like it is now. Thank goodness the quality of this herb is more consistent than most other herbs, eg. green tea or coffee! In the beginning of this couple years there was one time they hadn't mailed a package, but after that it was always on time. Their no-nonsense way of referring people to an FAQ to discourage questions that they have already answered has won my respect... because to my chagrin my question WAS in the FAQ. Yet they have been there for the other type of question--have not been fly-by-night.
|On Mar 26, 2013, lotas wrote:
Posted on March 22, 2013, updated March 26, 2013
On March 26th, 2013, lotas changed the rating from negative to positive and added the following:
03/26 Kacey @ KT Botanicals contacted me and informed me that my order was essentially MIA in the mail, and it was something that happened on rare occasion. She apologized for the frustration and inconvenience and offered me a refund or to re-ship my order, no questions asked.
I am so impressed with their customer service, as a package lost in the mail is not their fault, yet they offered to ship out another order with no hesitation. Great people here, and I'm glad I now have two positive experiences with this company.
They even offered to throw in some free samples for me for my troubles. I'm so glad customer service like this still exists!
|On Mar 25, 2013, wimplo22 Burke, VA wrote:
I love KT Botanicals. I just wanted to put that right up front. I have ordered at least 20 times from them so this review isn't based on a couple of experiences.
|On Feb 11, 2013, TrevCorleone Louisville, KY wrote:
When I first started kratom, a local headshop was the go to place, considering they are the best price and quality in town. I thought kratom couldn't be any better than that. Then after browsing the internet I came across KT Botanicals. Figured at the amazing prices they are offering I could risk a few bucks and try them out. I'm so glad I did, because WOW for half the price the stuff I've been getting from them is just far SUPERIOR. These guys know whats going on in the kratom world... I can promise you that.
|On Jan 26, 2013, adkcub South Glens Falls, NY wrote:
I have ordered from KT Botanicals on three separate occasions and every one has been great. Easy website to negotiate, easy to place an order and super fast shipping. All three orders arrived within 3 days and I'm on the east coast.
|On Dec 4, 2012, cyrick610 La Riviera, CA wrote:
My experience with Ktbotanicals has always been great,they have a huge selection of products at a good price.I live in the same city where they operate and I have had the chance to meet the people behind the website:Tyler,Travis,Melanie etc..,they are great people who are very knowledgeable about their products so personally I have learned a lot by just interacting with them.I only have positive feedback,I have only had a great experience therefore this is a great company that I will continue to support.
|On Oct 22, 2012, darren1 Lady Lake, FL wrote:
Posted on October 9, 2012, updated October 22, 2012
On October 22nd, 2012, darren1 added the following:
I've placed my second order with KT Botanicals. Once again, they have succeeded in service and delivery! As long as they continue to offer quality products and service like this, I plan to continue to do business with them. They offer a large array of products from herbs and spices, books, supplements, teas, coffee and more. You should check them out. Once again, way to go KT Botanicals! Darren
|On Oct 14, 2012, nikitablack Olmos Park, TX wrote:
This is the first time I have done business with KT Botanicals. I purchased 2 packages of seeds, 1 plant, and a bar of soap. The seeds and soap arrived together within 5 days of placing the order. The plant was shipped separately and arrived one day later. Seeds from both packs have sprouted nicely already (within 2 weeks) and the plant is healthy and growing new leaves. I am very satisfied with the quality of the items I purchased and the professionalism. I will certainly do business with them again.
|On Oct 10, 2012, SquirrelEDoom Erie, CO wrote:
KT Botanicals, for approximately 2 years now have gone above and beyond every single time. Questions are answered by knowledgeable staff, orders are shipped lightning quick and arrive well packaged and safe. Advice is given when asked for by people I know I can trust, and the prices are the best I have found. Not to mention the quality of the product is the best available. They go the extra mile to ensure all of the above every time and have without question shown me that they care about their customers, big or small. Want more details about my experience/s with tem? Just ask me at email@example.com and I will be happy to share. Just put something in the subject line to let me know it's not spam and I will do my best to provide any answers I can as quickly as possible. KT Botanicals has earned my trust and continued business by always providing the best service, price and selection - period.
|On Oct 6, 2012, wolfgang504 New Orleans, LA wrote:
I have been doing business with this company for around 1 year and have never been disappointed. Great customer service, fast shipping, broad variety of quality products, and great deals. They are probably tied for first place as the best company for purchasing ethnobotanicals...i say tied b/c i have yet to find another company that has better products at better prices than them, but hey anything is possible.
|On Sep 9, 2012, harknet2 Reno, NV wrote:
Posted on September 8, 2012, updated September 9, 2012
On September 9th, 2012, harknet2 changed the rating from neutral to positive and added the following:
As I promised I came back to change my rating to positive, KT changed status of order to shipped at 4:30pm. Sat 9-812 and provided a tracking number. Since it is late Sat. I assume the item will ship Mon. if it has not already shipped, but I am sure the items I ordered will arrive within this next week.
|On Jun 8, 2012, Jenwright224 Terre Haute, IN wrote:
Posted on June 4, 2012, updated June 8, 2012
On June 4th, 2012, Jenwright224 added the following:
2pm, Monday June 4 I receive an email saying my order has been shipped. No tracking number was included with this notice.
On June 8th, 2012, Jenwright224 changed the rating from neutral to positive and added the following:
Got the package yesterday. 6/7
Package had been seriously smashed on one end, but product was fine.
|On May 22, 2012, YashYarmo Candia, NH wrote:
I sent them an e-mail after noticing my order was short. Within 5 minutes, Tyler responded and reshipped my missing item. Wish more companies could do that. Thanks KT
|On Mar 29, 2012, chickortega Portsmouth, NH wrote:
I have ordered from several companies of this nature, and found KT to have the best quality products, as well as the lowest prices.
|On Mar 1, 2012, sweetleaf64 Lucas, TX wrote:
I have ordered from this company many times over the past year or so. Their products are better in quality and are cheaper than their competitors, which is why I have been a loyal customer to them for a long time. They also post on several forums related to what they sell and they offer great advice and really know what they are talking about.
On Mar 1, 2012, KT Botanicals responded with:
"On Mar 2, 2012 12:59 PM, KT Botanicals responded with:
|On Feb 10, 2012, lucious Humble, TX wrote:
i have made orders with this company for well over a year, probably 2. i have never had trouble receiving orders, or with their contents. recently i received an item that i thought was under par, not that the item was useless just not up to the standards ive come to expect.
|On Jan 2, 2012, Ded_Savage Hammond, IN wrote:
Now that the holiday chaos is over, I have time to write about my first experience with KT Botanicals. I had been researching various ethnobotanical sites, and what drew me to KTB was their extensive selection of products, and that their prices, when compared to the other companies I was considering buying from, were unbeatable. So, I decided to place an order with them. I thoroughly read the FAQ page, then I ordered several products.
|On Nov 10, 2011, mysticsoaps Oak Island, NC wrote:
I see a lot of initial complains on the shipping from KT, and wanted to suggest to everyone to first read the FAQ. Second, the tracking information they initially provide points you to stamps.com which 3 days after my order still says it's only been electronically notified. However, when I checked the same tracking on usps.com there was much more information including the last area it was scanned.
|On Nov 5, 2011, rfrazer72 wrote:
Posted on November 3, 2011, updated November 6, 2011
On November 5th, 2011, rfrazer72 changed the rating from neutral to positive and added the following:
Travis of KTBotanicals called me on Friday and sorted everything out. He sent my package overnight and I received it on Saturday just before noon. Thanks so much!
|On Nov 1, 2011, baewheel Lafayette, IN wrote:
Kt botanicals provided me with great service! The product was neatly packaged, slightly more than i expected, and i received it three days after ordering. They are a very reliable company and should definitely be on the top 30 list!
|On Nov 1, 2011, jordanday wrote:
Posted on November 1, 2011, updated November 1, 2011
On November 1st, 2011, jordanday added the following:
even after a problem with my order that was 100% not his fault at all, he is still re sending me the valuable item that i ordered, and he was nothing but kind and understanding even after a mean email i sent him.
and kt, im sorry about my mean email, i wrote the email the day that my clownfish of 5 years died, so i was in a tough emotional state.
|On Oct 31, 2011, Nathaniel23 Conroe, TX wrote:
I am very impressed with the extensive range of products offered by KT Botanicals. After quite a bit of comparative research, I have found the prices to be lower than, or on par with, other high quality vendors. Compared with a few others, I would say that shipping speeds have been moderately fast. My last order arrived 3 days after placing it. I have placed other orders which seemed to ship out about 3 days after placing them, and taken a little over a week to arrive. I feel that this is excellent turnaround time, as I remember the days of mail-order when we were trained to "expect four to six weeks" for deliveries.
|On Oct 31, 2011, ethnopassion nice,
Hello, that a long time i handle some botanicals, and i love kratom. I see many store on the web, for me KTB is by far the best place to acquire rare botanicals with amazing quality.
|On Oct 19, 2011, plantorical easthampton,
United States wrote:
Company has provided fast shipping of products, 3 days usually to go across country. For Kratom it is the least expensive site i have been able to find although there is one company in Europe that is cheaper. The product has been good although some batches are better than others. Over all i give it a good rating.
|On Oct 14, 2011, greenphytoguy Boise, ID wrote:
Posted on October 14, 2011, updated October 14, 2011
On October 14th, 2011, greenphytoguy changed the rating from neutral to positive and added the following:
within 20 minutes of posting this message,
Travis from KT Botanicals called me up, and we addressed the issue at hand.
I am satisfied that the matter was cleared up as far as my questions about the order are concerned.
I was blown away that a post in a gardening forum got such quick attention, and am happy to get the matter settled as far as we could.
I cannot technically test the material to substantiate the quality of the material, but so far I have no reason to question KT botanicals from past experience.
similiar products from different companies, can differ,
that was the gist of the question I had to pose to them, not that the wrong material alltogether was sent, but that I had questions if a mistake in shipping was made and a related, but not exact product was shipped instead.
I dont think they made a mistake after all,
and only questioned the issue because I had problems getting ahold of them.
if you want to keep up with novel, up and coming ethnobotanicals, KT Botanicals is definitely on the cusp of the wave.
I only suggest to them, that they mention this website on their main page, in case of problems.
thanks Travis, thanks Tyler!
thanks for the quick reply and
|On Sep 21, 2011, Nocturnalis Coalville, IA wrote:
Posted on September 20, 2011, updated September 21, 2011
On September 20th, 2011, Nocturnalis added the following:
I was finally refunded the price of the heimia. The shipping status switched to processed, but as far as I knew the order had already shipped. I dont know about the hops yet.
On September 20th, 2011, Nocturnalis changed the rating from neutral to positive and added the following:
Travis called me personally tonight and said that he had made sure the order shipped and included the damiana for free. I checked my credit card and the refund for the Heimia DID go through. He said the Hops were shipping as well, have not seen a shipping update yet.
So far I am impressed with the way Travis handled everything, the shipping snafu still burns a bit, but he said everything was going out airmail and the order should be here in a day or two.
I will change this to a positive based on the contact from Travis and the fact that he threw in the Damiana for free, and did refund me for the Heimia.
He also told me their last shipment of heimia was piss poor quality that they could not pass on to their customers. I appreciate him not sending me garbage. Hopefully the rest of the order is held to this sort of standard.
On September 21st, 2011, Nocturnalis added the following:
My order arrived today, just like Travis said. My order was intact, he included the Damiana free as he said. I am VERY impressed.
I am still waiting on the hops, but I tell you this much, Travis calling personally and being helpful and throwing in the 4 oz of damiana for free completely makes up for the extra wait for the hops.
I am not some paid dumbshit. I was getting PISSED. Now I am happy as hell. Nuff said.
Buy from these guys. If it seems like something is off kilter... email, call, do your part and it WILL be made BETTER than right. Seriously.
|On Sep 1, 2011, Peaches777 Homosassa, FL wrote:
These guys are great! My first order with them was something sent in error, but when I emailed them about it, they sent out the correct order really fast & even sent something extra to make up for my inconvenience. They are very friendly & professional, & I will be using them on a regular basis.
|On Sep 1, 2011, Lui wrote:
Posted on August 30, 2011, updated September 1, 2011
On September 1st, 2011, Lui changed the rating from negative to positive and added the following:
Was just a lack of communication, but they finally got a hold of me and smoothed everything out which I greatly appreciated.
On Sep 1, 2011, KT Botanicals responded with:
"On Aug 31, 2011 11:02 AM, KT Botanicals responded with:
|On Aug 31, 2011, vanner kamloops,
Posted on August 29, 2011, updated August 31, 2011
On August 31st, 2011, vanner changed the rating from negative to positive and added the following:
Got a hold of Travis today, a genuinely nice guy. I take back my negative status due to some confusion on his end. KT Botanicals is awesome and I would definitely recommend there service to everyone.
|On Aug 30, 2011, khul81 Birmingham, AL wrote:
Posted on August 26, 2011, updated August 30, 2011
On August 19th, 2011, khul81 added the following:
Read ALL the posts below. Is it USPS they use or USPS because UPS DOESN'T OFFER PRIORITY SHIPPING! That is a USPS service. UPS offers ground, next day, 2 day, 3 day and express critical. This thread couldn't hold water w/ a sponge. KTB is a scam that uses forums to dupe customers.
On August 22nd, 2011, khul81 changed the rating from negative to positive and added the following:
I WAS WRONG!!!!
This company did not try to scam or defraud me. Travis from KT Botanicals contacted me today and fixed the problem with my order. Not only did they re-ship my package but they shipped the new order overnight and totally free of charge while refunding the total cost of my order as well. Boy, I couldn't have been wrong about these guys. I am so sorry. KT Botanicals, I want to thank you for taking the time to straighten everything out. I wish I could delete my post about this company as I feel I have done some damage to the reputation of this company by making my complaint in haste. Please forgive me KT Botanicals, I know we can enjoy many years of continued business with each other. Thank you Travis and Tyler.
On August 26th, 2011, khul81 changed the rating from positive to negative and added the following:
LIARS! FRAUD! THESE GUYS PROMISED THEY WOULD RESHIP MY ORDER OVERNIGHT SINCE THEY COULD NOT PRODUCE IT AND THEIR TRACKING NUMBERS WERE BUNK. I FIXED MY COMMENT AND RATING BEFORE I RECEIVED MY ORDER. THESE GUYS HAVE $336 OF MY MONEY AND HAVE LIED MULTIPLE TIMES ABOUT THE WHEREABOUTS AND SHIPPING OF MY ORDER. DO NOT BUY. FRAUD READ THE ENTRY ABOUT THEM ON RIPOFFREPORT.COM GIVE OUT TRACKING NUMBERS THAT WILL NOT WORK DUE TO THE FACT THAT USPS NEVER RECEIVES THE SHIPMENT.
On August 30th, 2011, khul81 changed the rating from negative to positive and added the following:
Nothing negative to say here. I'm very sorry about the loss Travis, I can completely understand for the delay and lack of communication due to unanticipated circumstances. THESE GUYS ARE TOP NOTCH. Very sorry for jumping the gun 2x.
|On Aug 24, 2011, a_j_c_85 Ferndale, PA wrote:
I have placed a couple orders with Ktbotanicals and both times I've been impressed with shipping speeds and quality of the specimens. I will certainly be ordering again.
|On Aug 22, 2011, Wagerng Fayetteville, NC wrote:
I've ordered from this company multiple times and every time it's been a positive experience. Their Bali Kratom is always potent and I wouldn't drea
|On Aug 19, 2011, peacerose45 silver spring, md,
United States wrote:
Posted on August 14, 2011, updated August 19, 2011
On August 19th, 2011, peacerose45 changed the rating from negative to positive and added the following:
The day after my negative rating and comments, I received a call from Travis, their Operations Manager, who admitted that my order had indeed fallen through the cracks, apologized profusely and said that they would send the package as expeditiously as possible, including a bonus pack of one of the items I ordered. He also promised me a discount on future orders. The package has arrived, my credit card account has been refunded the amount for the out-of-stock item, I am very pleased with the quality of what I received and I am changing my rating to positive.
|On Jul 22, 2011, Hesperidae99 Grain Valley, MO wrote:
It was with this forum that I decided to give KT Botanicals a try. I ordered Amanita Muscaria Caps and Pedicularis Densiflora (Indian Warrior). I placed the order on Tuesday and received on Friday! Super fast (I'm in the Midwest). The specimens arrived precisely as described on their website and actually exceeded my expectations. They were beautiful specimens and were packed well. I will definitely do business with these people again. Thank you KT Botanicals; you have a new customer!
|On Jul 20, 2011, pattygreengenes Lansdale, PA wrote:
I ordered a trichocereus cutting and two varieties of poppies. Both poppy packets contained amounts equivalent to those provided by sellers on eBay and the cutting was enormous, way bigger than I anticipated - over 4" across and 6" high. Arrived in about a week, well packaged and I received emails keeping me up to date on my order.