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Comments regarding The Silent Seed

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  Feedback History and Summary  
9 positives
No neutrals
2 negatives

Comments:

RatingAuthorContent
Negative annamarg
(1 review)
On Jun 30, 2011, annamarg El Paso, TX wrote:

Posted on June 30, 2011, updated June 30, 2011
Plants were infested with Mealybugs. Ask for some compensation. I felt the burden was placed on "what I did wrong" rather than satisfaction of the customer. I will not buy from this company again. No real satisfaction.


On June 30th, 2011, annamarg added the following:

The seller wanted to charge me shipping separately for multiple plants. In addition he tried to charge with with his fee involved with Paypal.
On Jun 30, 2011, The Silent Seed responded with:

"On Jun 30, 2011 4:38 PM, The Silent Seed responded with:

Hello,
I am sorry that you chose not to work this out with me privately.
I am not sure what you mean by the shipping, or the paypal fee - All I charged you was one flat shipping fee, and nothing more.
I understand you may be upset, but it would have been much better to discuss this with me directly - I would have been happy to help you out.
In fact, I'm still happy to - but it does take timely communication. It's been a few months since I last heard from you.
Thanks, Jude
"


Negative smurfwv
(5 reviews)
On Jan 30, 2011, smurfwv Cabin Creek, WV (Zone 6a) wrote:

Posted on January 19, 2011
I ordered a titan arum tuber from platteborze123 (The Silent Seed) on ebay.When I got it I was horrified. It was a used elder beerman box that had been crushed. The plant looked as if it had been frozen, the leaf died. Well into 2 weeks the tuber started to rot. an email was sent to the seller and he said send it back for a replacement. I told him that due to the unethical packaging (some ribbon and wrapping paper) and damage to the tuber I did not want to get a credit because I didn't want anything else from him. So ebay went in my favor, i'm sending the rotted bulb back for a refund of 62.99. I don't think anyone who runs a plant business would be sending tender tropicals in the dead of winter as titan arums DON"T survive temps under 50*F and definately not a freeze. I found this out after researching info on a botanical garden site.


On Jan 30, 2011, The Silent Seed responded with:

"On Jan 19, 2011 4:44 PM, The Silent Seed responded with:

Sir,
I am sorry that this proved to be a difficult transaction. My auction clearly states to return the tuber for me to offer a refund/replacement. I'm not sure why you refused to do this, until Ebay directed you to do so.
All you had to do, was to return the tuber, and it would have been taken care of. Unfortunately you are the first, and only, person to have had any issues with my TItan Arums.
Good luck to you.
On January 19th, 2011, duncanju added the following:

Again, I'm not sure why you didn't return the tuber immediately upon discovering any trouble, as indicated in my Ebay auction. I would have happily refunded your money with no further issue.


On Jan 31, 2011 11:51 AM, The Silent Seed added:

UPDATE: The tuber was finally returned, and is now happily sending up a new leaf. "



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