Comments regarding Bulbs Direct (bulbsdirect.com)Click here to return to Bulbs Direct (bulbsdirect.com)'s listing.
|On Feb 28, 2011, amf94597 Walnut Creek, CA wrote:
So far, have had a thoroughly positive experience with Bulbsdirect.com. I placed two orders for immediate delivery and both arrived in an extremely timely fashion (I had asked that they ship immediately, rather than waiting two weeks for their mid-February 2011 start-of-shipping, and that is indeed what they did). Customer service responds within 24 hours via email to questions. Items ordered were bulbs and bare root-- most of the bareroot is now potted up and sending up shoots. Prices are very low, shipping is free (perfect for ordering "just one more thing") and the bareroot was a decent size. I had two minor issues with one order-- they accidentally sent the wrong kind of Rudbeckia and one Echinacea was short. Customer service immediately fixed the issue (the replacements shipped three days later) and the "wrong" Rudbeckia was offered to me as a gift. I'm looking forward to seeing how these bulbs grow-- Bulbsdirect has some fun pre-planned bulb gardens that I'd like to try. Overall, I would strongly recommend for inexpensive bulbs and bareroot.
|On Nov 15, 2010, themikeman Concord, NC (Zone 7a) wrote:
This is my first time ordering from this company and i am quite pleased..I found them when searching for Crocus bulbs which i had never ordered before, and found their website had the largest selection of crocus varieties, highest quality selections and cheapest prices and free shipping to the States!!! I was kind of nervous ordering from overseas but they accepted paypal so i didnt have to worry about them having my credit card#. i began to get nervous because i got a confirmation number immediately but no shipping date, but then 2 days later received a letter from Mr. Gerahard Hoek the warehouse manager that my crocus bulbs were pulled and shipped that morning..it only took me 4 days to recieve my bulbs from Amsterdamn, Holland to here in NC!! all healthy looking with shoots sticking out of the tops of the bulbs..only 16 dollars and 0 dollars shipping for 80 healthy rare 'firefly' crocus bulbs.Highly recommended!!!!!A++++++++++++
|On Oct 18, 2010, Katie7b Washington, DC wrote:
I recently ordered some viridiflora tulips from bulbsdirect.com that I had been unable to find anywhere else. I was hesitant to try a company that I had never used before, but the lure of those Formosa tulips was too strong. Not only did I receive my bulbs promptly — within 7 days of ordering — but the bulbs themselves were excellent, plump and firm, without a blemish, and were packed very nicely as well.
|On Oct 1, 2010, quixotic_in_AK Eagle River, AK wrote:
I honestly can't say enough good about this company. I've ordered from them multiple times, and despite severe abuse on my part, the bulbs flowered profusely. All the bulbs I received were large, plump and very clean. The shipping really is free and fast, even to Alaska. The customer service is very helpful and friendly. I plan on placing yet another order with them in the near future as the bulbs I can buy locally pale in comparison.
|On May 29, 2010, bobbi_s Richland, WA (Zone 7a) wrote:
Posted on May 4, 2008, updated May 28, 2010
On May 29th, 2010, bobbi_s added the following:
I ordered some more spring bulbs which included more crocosmia, some japanese iris, and much more. I am extremally pleased in my orders, and they ship for free.
|On Feb 23, 2010, el_jardin Orlando, FM (Zone 9b) wrote:
My first visit to bulbsdirect.com is what led me to the Garden Watchdog website. Despite some negative reviews from consumers I did find it honorable for them to post the Garden Watchdog link on their website.
|On Dec 3, 2009, musaboru (Zone 9b) wrote:
I recently ordered some Hippeastrums (amaryllis) and Narcisssus bulbs and another Hippeastrum bulb sometime later. Both orders arrived within two weeks, which I think is awesome.
|On Oct 17, 2009, akrychl Alachua, FL wrote:
I ordered some freesias, agapanthus and dahlias in April '09.
|On Oct 15, 2009, color_queen Lake Village, IN (Zone 5a) wrote:
In April I ordered a set of (6) Alstromeria Princess Lily. They arrived quickly but the tubers were tiny, about the thickness of a pencil and quite shrivelled looking. I planted them a couple to a pot but had no sign of life all summer. I contacted the company to ask for a replacement per their guarantee and they graciously replied that they would be sending replacements, I assumed at proper planting time. Then I was notified that my order had been shipped! To northwest IN where our winters get to -20 F. !! I contacted customer service to ask if the order could not be delayed till Spring and received a reply that the order was on its way and that these are hardy and can be shipped Spring or Fall. The package arrived today with a label "protect from frost" and instructions inside to lift tubers before freezing weather...... Obviously I am not very optimistic about the chances these new tubers have of surviving being stored all winter now until next Spring!
|On Oct 6, 2009, chubbi San Mateo, CA wrote:
I've had such pleasant experience with bulbsdirect.com that I would buy every year from them. I had bought some begonia tubers and some butterfly gladioli from them, both did really well. In fact, I told them that some of my begonia tubers were rot so they sent me another set of tubers, all of them did amazingly well. The customer service is kind and they actually listen and care for what we want. I would definitely give 5 stars to this company.
|On Sep 3, 2009, missaniss Candler, NC wrote:
This was my first order with this company and so far I am very pleased. Bulbs Direct offers low prices and free shipping which is an excellent value. The bulbs look very healthy and I will definately shop with them again.
|On Jul 21, 2009, KTINYSMOM Jamestown, NC (Zone 7a) wrote:
I ORDERED HOSTAS BULBS. THEY CAME QUICKLY, GREAT PRICE, NO SHIPPING OR HANDLING FEE AND ARE GROWING GREAT. WILL DEFINITELY ORDER FROM AGAIN.
|On May 18, 2009, ajmcatee Gresham, OR wrote:
I just received my first order from them a 50 bulb garden collection. It came on time with NO SHIPPING FEE and all the bulbs look great! Unfortunately it was the wrong bulb collection - I ordered the White Moolight garden but received the Heavens Garden collection. I e-mailed them about the problem and they got back to me in ONE DAY! Plus I get to keep the Heavens Garden bulbs & will get my original order within the week. 100 bulbs for $7.99 and no shipping - a great deal. But what really makes me happy is their customer service - easy and efficient!
|On Apr 10, 2009, E36yellowM3 Raleigh, NC wrote:
I ordered 6 Hippeastrum bulbs (2 each of 3 kinds) back in January. Of the 6, one was just complete mush with nothing left, and one was pretty badly gone. Of course they were two different types so I no longer had the bulb pairs that I wanted. The company did refund my money, but was unable to resend the bulbs I had waited for since they were no longer in stock. I've since planted the remaining good ones and they're just not performing as well as others I've purchased from other places. True, the cost was cheaper here, but I definitely got what I paid for. I think I'd rather pay more for better quality in the future.
|On Apr 9, 2009, FloweringBeauty Mattituck, NY wrote:
Great Site. Use this code for an even bigger discount!! GN1020059
On April 14th, 2009, FloweringBeauty added the following:
got order today 4/14 ordered on 4/6 bulbs look clean and healthy and everything was labeled neatly. plus 8 days with free shipping, that doesn't even happen with US orders sometimes.
|On Apr 6, 2009, astcgirl Brandon, FL (Zone 9b) wrote:
I ordered 200 Freesia's and they arrived in two weeks and were nice and healthy. I love that there was no shipping and it was cheap, $15 for 200 bulbs. So far very happy, I cannot comment at present if the bulbs turn out to be exactly what I ordered but will update after the season.
|On Dec 2, 2008, secondchance_08 Dallas, TX wrote:
Last year around Oct. 07, I ordered different types of anemone flowers, almost 500 tubers. First of all, I did not receive them in 14 days and after failed attempts to track it (via e-mail and calling), I gave up and finally received it almost a month after I had ordered them. I planted them in November to have a flower border by Spring and out of the whole 500 tubers only about 10 flowers came out, although they were beautiful, I had expected to see my whole border filled with this beautiful flowers. I planted some more different bulbs in the summer and did not find any tubbers in the soil which meant they all rotted and that's why they failed to grow... This year I decided to give them a second chance, and ordered 5 x Ranunculus 'Persianbuttercup' x 80, which means 400 tuber roots... I did receive them in 14 days, which is a good start... I will plant them this month to have "beautiful flower border by Spring", well see what happens. I will post my results next year...
On March 30th, 2009, secondchance_08 changed the rating from neutral to positive and added the following:
On 12/3/08, I received an e-mail from customer service letting me know how sorry they were for my flower failure and guaranteed my whole order and told me I would receive it in March of '09 (for FREE). WOW, I could not believe it, this weekend I received a package from Bulbsdirect with all the tubbers inside nicely packaged. I am so happy to replant my tubbers and cannot wait for the results.
P.S. My Ranuncules are already flowering and they look so beautiful.
|On Sep 27, 2008, icecreamtigers wrote:
I had a good experience with bulbsdirect. I ordered 2 peony edulis superba and 100 anemones. And the parcel arrived in time with good packaging. There is no shipping cost and tax fees. The bulbs are clean and healthy looking I am very satisfied. Strongly recommend!
|On Jun 21, 2008, missmyrnaloy Duluth, MN (Zone 3a) wrote:
I made several orders last April and May from this company. Received everything... some of the iris... the dwarf ones never greened up over the summer. I gave it til this spring. All the dwarf iris failed and the tiger and dutch iris rotted in the ground. I used plenty of mulch to protect over our harsh winters.
On June 21st, 2008, missmyrnaloy added the following:
Let me add that I paid $96.82 so I could have at least four different varieties.
I ended up with all the same variety; a variety they didn't even have listed on their website.
|On Jun 3, 2008, narrowminded Munith, MI wrote:
I'd like to think this was an unusual experience, but the 5 canna bulbs sent to me a month ago were very small - really, suprisingly small considering how prolific cannas are - and worse, shrivelled and dried out. I am still trying to wake them up, but doubt at this point that they are viable.
|On May 3, 2008, bjohns West Jordan, UT wrote:
I purchased 440 bulbs and 80 tubers. I gave bulbs direct a neutral rating only because of the problems contacing them via email or by phone. I contacted them by email to see when my order was going to ship as it was going on two weeks and I had not recieved a shipping date. The site states 14 day shipping. I recieved no response to my email. Two days later that I recieved a automated email from them stating "the order was delayed". But did not state how long. In the automated email it states it is a email that is created by the computer. I then contacted the customer service number listed on the site. The person on the phone was very nice and tried to be helpful. I explained the delayed message I recieved and was wondering how long it was delayed for? She stated that because I ordered online and not by phone she could not help me? I then explained that when I tried to contact them by email it was just never responded to and the only info I recieved from them was automated by the computer. She then stated she could email them for me to find out when they would be shipped. I recieved another automated response from them stating that the customer service agents email she had sent them had failed to be recieved more then to times, it recieved a failur notice? Two days later I recieved another automated response from them stating "my order had shipped". It had no tracking number or who it was shipped with. The bulbs arrived on 5-2-08. I ordered on 4-19-08, so they arrived exactly on the 14th day as stated on the site. The bulbs and tubers were very quality and nicely packaged. They are a good company to buy from, but if you need to contact them it is almost impossible.That is why I gave them a Neutral instead of Positive.
On April 23rd, 2009, bjohns changed the rating from neutral to negative and added the following:
Only 3 out of the 440 bulbs came up this year 2009. I will never order from them agian.
|On Apr 11, 2008, sheilaquilcene Quilcene, WA wrote:
I ordered several types of bulbs from this company and received my entire order in about two weeks. All the bulbs look healthy and the numbers of each were correct. I especially like that the shipping is included in the price so you know what the final bill will be. They also print a little color picture of the bulbs in bloom, along with planting and care instructions directly on the packing slip.
|On Apr 10, 2008, iris28 (dana)Owensboro, KY (Zone 6a) wrote:
I had a good experience this company , the bulbs i got were healthy and all are growing , so i ordered some more . no shipping is a plus . good prices too.
|On Mar 19, 2008, jhochges Somers, NY (Zone 6b) wrote:
I ordered 12 saponaria ocymoides and 6 anemone pulsatilla from bulbsdirect - cost $23.94, no tax and free shipping. The order arrived recently with the bare root plants in excellent condition. They had even included an extra plant of each variety. :-) I was delighted and plan to use the company again this fall.
|On Jan 24, 2008, amethystsm belleville, NJ (Zone 6a) wrote:
i was able to order bulbs after Thanksgiving which i had not found elsewhere from Bulbsdirect. i loved the free shipping, as i order smallish quantities, which can make shipping cost more than the bulbs!
|On Dec 12, 2007, lemonwater Mountain View, CA wrote:
From my experience so far, I'd definitely recommend bulbsdirect! The prices were very reasonable (especially for purchasing lily bulbs), and all the plants I received were packaged well, and were very healthy and clean (they even did fairly well in my hard clay soil). The site is easy to navigate, and the selection is decent as well, although they mostly sell bulbs. I received an email notification very shortly after I placed my order, which provided me my order information and number. A day or two later, I received another email stating that my order had been packaged and was on its way. They also provided the method of shipping, and the average delivery (which was 7 days).
On January 25th, 2008, lemonwater added the following:
When my last order had not arrived on the expected shipping date, I emailed Bulbs Direct and inquired about my order status. I received a prompt reply from Susan who politely informed me that the order had been sent out the original date they had said it would, and that the delay was likely due to the holiday rush (which I figured might be the case). She also let me know that if I had any problems or questions to feel free to email them again. There was no need, since my bulbs arrived shortly after and in great condition. I am very satisfied with both their customer service and product. I'll be ordering more lily bulbs from them shortly! :)
|On Oct 5, 2007, out2garden Knoxville, TN (Zone 7a) wrote:
I HIGHLY RECOMMEND Bulbs Direct! They have very reasonable prices, free shipping, excellent customer service, and a good variety of bulbs and other plants. The bulbs I have ordered from Bulbs Direct have been of high quality, very healthy and clean, and of good size. They also have a 100% satisfaction guarantee on their products, and resolve any problems promptly. You can't go wrong with ordering from Bulbs Direct!!!