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Comments regarding DripWorks

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You are viewing only neutral comments

  Feedback History and Summary  
31 positives
2 neutrals
No negatives

Comments:

RatingAuthorContent
Neutral mmgraff
(6 reviews)
On Apr 28, 2006, mmgraff Woodstock, IL wrote:

Prices are good(some reg. stuff like poly is same as local) but the atts. and the time they spend w/ me on the phone INITIALLY was great, helping me figure things out, walked me thru taking water pressure, AMAZing! I was starting from scratch. UNFORTUNATELY I had to place about l5 calls back with no return call from them with a simple setup question. It's too bad that that ruined the rels. Makes me only use them when I have to.
Tell ya a great co. with great cus. service FarmTek.com. Even when they screw up they totally make it better.
thanks for the opp
M's Organic Farm & Mountain Moon Herbal http://www.localharvest.org/farms/M6694


On May 3rd, 2006, mmgraff added the following:

I was pleasantly surised to hear from Bruce from Dripworks asking if there was anything he could do. He was reacting to the neutral feedback I left. I rexplained the incendent. I' m glad for the followup call and I will place an order with them shortly. Bruce assures me that they are all about customer service.
Neutral eclough
(3 reviews)
On Jan 17, 2005, eclough Denton, TX wrote:

I definitely agree that DripWorks has some great stuff, and they did get my order to me very quickly. My only issue is with their prices. I found a lot of the same stuff at Home Depot or Lee Valley for the same price or much cheaper. Home Depot had the standard tubing for the same price as Lee Valley. If I had bought it there, I could have saved quite a bit on the shipping. Lee Valley offers many of the same drips at a discount if you order in quantity. The biggest difference, though, was with some of the accessories. The punches cost at least twice or three times what they did in HD or LV. If you are just planning a simple system, and don't need to take advntage of DripWorks expertise, I suggest you do some shopping around first.


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