On May 12, 2010, magnaastra Charleston, IL (Zone 6a) wrote:
Posted on May 9, 2009, updated May 12, 2010
Fantastic company! Got HUGE healthy tomato and pepper plants (plus two way cool freebies Alania selected for us from her totally awesome plant menu), which were packed superbly, and delivered just when promised. Alainia herself is very friendly, and delivers wonderful customer service; the care instructions she sent were the most comprehensive and easy to follow directions I think I've ever received. Will definitely be a repeat customer.
On May 12th, 2010, magnaastra added the following:
Alainia and her baby company are surely one of the best values on the Internet. It's my second year of ordering from her, and it won't be the last thanks to her huge, beautiful and healthy plants. Gotta say that I love the freebies too :)
This my second year of ordering from Alainia with Tomato Girl and I love this company. She has a huge selection of tomatoes and other plants such as peppers, cabbage, and more. My plants arrive quick and healthy with plenty of detailed instructions on getting started, and extras in case some have trouble in shipping. Its like opening a christmas present not knowing the entire contents of the box. Last year provided us an abundance of tomatoes and peppers, so I'm excited to get growing this year.
Lowes vegetable garden section won't be getting my money any more.
On Apr 28, 2010, katrinagilbert Oneonta, AL wrote:
Excellent customer service. Beautiful! Plants arrived within three days of placing the order. Arrived in excellent condition. Very large, very green, very full with no signs of stress. Alainia cheerfully selected plants specifically for me based on my likes and dislikes and answered my many questions promptly. I'll definitely be a repeat customer.
Wow! My plants were huge when they arrived! The plants were all healthy, and carefully packaged, and there were even free plants included. Last year I was sent a "rate your plants" email, and one of my favorites was being eliminated. I emailed the company and they started seeds of the "discontinued plant" just for me! They did it again this year. All of my gardening questions are always answered. And it's more than just tomatoes, They have the hottest jalapenos I've ever had, and the hard to find green chiles that I am now hooked on.
Tomato Baby Company is - without a doubt - the friendliest and most customer-oriented gardening business I have ever used. In the 30 years I have been gardening I have tried just about every catalog/mail order place on the planet. Tomato Girl and her Tomato Baby Company ARE THE BEST. No grower has more variety and the prices beat all the competition hands down. My plants were super healthy and arrived exactly as ordered and ON TIME. Tomato Girl always answered my emails promptly, provided detailed instructions for everything from opening the box to planting, and included a ton of FREE plants with the order. I could grow my own plants but buying from Tomato Girl is so much fun and SO easy. You can really trust this company. I won't buy anywhere else. Mary B.
This is my second year with Alainia, and she really cares about your experience. She will not ship plants until the weather is right-- and she always adds in extras. My plants arrived last year, and not a single one died until Thanksgiving! She is the best tomato supplier that I have come across. Thanks Alainia! Mary
I have been a customer now for 4 years. Alania is delightful to work with, the plants she grows are outstanding in every respect! Her heirloom tomatoes, peppers, eggplants and herbs have never failed me. They come packaged nicely with never a break to be seen. Incredible for large, live plants! Every box has extras of either something you ordered or a new variety which makes it like Christmas to open! I will continue buying my tomatoes, which, I will add, taste like tomatoes used to taste when I was a kid! I try something new every year and her adventuresome spirit offers and deletes new and old according to what she and her customers send feedback about. It just doesn't get better than that! Thanks Alania! Dokami
In summary, like your favorite neighborhood gardener, but on the internet. Excellent, detailed guidance; to removing from shipping container, prepare for planting, etc, etc. Amazing customer service, shipping on time, but not over weekends, and accepted a last minute adjustment to accommodate my local weather. Everything was clearly (and correctly) labeled, and she even threw in an extra item. Very responsive email, and the prices are fantastic. 2009 was my first year, I wish I could get more of veggies from here.
The BEST! If there's another vendor on the internet who can offer such an incredible selection of live heirloom tomatoes, as well as a decent selection of peppers and eggplants, at EXTREMELY modest prices and shipping charges, I haven't found it and believe me I've looked for years.
My order of 40+ plants, including the generous extras, arrived safe because of the excellent packing of large, healthy plants. And, in addition to everything else, Alainia is a delightful person who goes out of her way to accomodate the customer. I will never buy another tomato plant anywhere
else but from Alainia as long as she's available.
I just received my tomato and pepper plants today and all is well! I was so happy to find someone who sold actual tomato plants instead of seeds as I never have much luck with the latter. I got my precious purple cherokee which I can't find in stores. She even sent some extra plants. Communication was great. I wouldn't hesitate to order again!
On Feb 29, 2008, shawteeroc Brooklyn, NY (Zone 7a) wrote:
I had great experience with Tomato Girl last summer. Alainia is very personable and helpful. She sent extra plants and explicit instructions on planting and care of the tomatos and peppers. Prices are good too.
On Feb 8, 2008, oklahoma_gardener Buffalo, OK wrote:
Excellent company!!! I bought heirloom tomato plants from Alainia last summer, they were awesome healthy plants! She had around 100 different varieties and peppers too, and she even sent instructions how to care for them, and answered some questions I had after the sale! The most reasonable prices that I have found, and she sent a few extra plants. Very positive experience and a helpful company!