On Mar 5, 2005, elorasmom Princeton, TX (Zone 8a) wrote:
I had a great first experience with ARE! I ordered 13 roses and asked to get one per a special offer I'd received in a catalog and they not only honored it online, they sent 2 free "Old Blush" roses. They sent an email on Tuesday the roses shipped and I received them (very well packaged) on Wednesday. All looked extremely healthy = better than many I would have gotten locally. The shipping was a little pricey but it was obvious why - as they were packaged very well and were, well after-all heavy! The roses were all bright green, no broken branced or wilted leaves. I've gotten 12 planted and 3 more to go, everything looks A-OK, I am a ver happy customer! Great selection!
A lot of the local nursery men and Radio personalities recommend this store even though they are not very close to my area which is Dallas. They even have written books on Antique roses which I had bought even before I realized they sold online as well as wrote books, they truly are experts on Antique roses!
On Feb 9, 2005, JulieGeek Elgin, TX (Zone 8b) wrote:
Ordered five potted rosebushes. Three varieties of my choice and two at the nice lady's recommendation. I ordered on Monday, they arrived on Friday. My only wish was that the plants were shipped bareroot (I hate paying for dirt).
The roses are good looking plants, nice planting instructions, excellent packaging.
On Jan 6, 2005, silverfluter Fredericksburg, TX (Zone 8a) wrote:
I live in Fredericksburg. The first time I went to the ARE was in1999. Someone had given me a rose and I needed to know what it was. I drove to San Antonio (1 1/2 hours) with my rose. They weren't really sure what it was, but they spent quite a lot of time on the question as well as talking to me about the roses they sell. I was very to new to gardening and especially to antique roses, but I was hooked. I have been back many times, making the long trip to SA solely to visit their gardens. The SA nursery isn't as big as the one in Brenham, but it's catching up quick. I have also made the trip to the Brenham nursery, just to visit the gardens there. They also have a wonderful series of seminars in the spring. They are taught by people who really know their stuff.
On Oct 6, 2004, texasgarden Dallas, TX (Zone 8a) wrote:
I ordered 6 climbing roses from ARE. They delivered when they said they would and sent the email notification as promised. I found their online service very helpful. Their rep spent the amount of time needed to understand what I was looking for and suggested 3 different roses that would fit my needs. The roses were shipped better than expected. Those things were NOT going to bounce around in the box!!! One bush even had a rose. Good root system, no broken or dead branches. They didn't even wilt after I planted them. The planting instructions were included and very helpful. Would order from them again. Jamie
I have done business with the Antique Rose Emporium several times (in person, not by shipping) and it has always been a pleasure. (I live in Houston and if you are able to drive to Brenham it is worth the trip!) Healthy roses -- well rooted, healthy, different sized containers for different budgets -- and they have a knowledgable staff.
The variety of antique roses and other perennials is outstanding. Another rewarding part of visiting in person is walking around and getting garden ideas. The Antique Rose Emporium is not only a great nursery, it is also an inspiring garden!
On Aug 19, 2004, nevadagdn Sparks, NV (Zone 7a) wrote:
I'd ordered from Antique Rose Emporium many years ago (about 15 years ago), and was pleased with the quality of plants I received. That they later died was my fault--I was pushing the limits of zone survivability and we had a hard winter. I just placed another order because they offered three roses I craved, AND a friend who is absolutely obsessed with roses strongly recommended their products. I'll report back once the plants arrive in late september/early october.
On October 19th, 2004, nevadagdn added the following:
I received my roses, and they are in the condition one would expect after a week in UPS transit. They are healthy, a bit banged up (What DO they do with packages at UPS? maybe I don't want to know...), and a bit stressed from no light and no water for that week, but I can tell they started their journey in good condition. The packaging was as good as it gets--NOTHING is UPS-proof. Only a little soil was spilled, and only a few very small twigs at the tips of the bushes were broken off. I'd order again, or will order again if I can find more room for more roses.On October 25th, 2004, nevadagdn added the following:
In the course of planting my roses, I noticed that the root balls on the roses were a bit smaller than I would have expected for 2-gallon plants. Not itty bitty, but not as large as I might have liked.
On Jul 26, 2004, miss_aubrey Columbus, OH (Zone 5b) wrote:
For someone like me who has just started learning about roses, the Antique Rose Emporium was a joy to do business with. The website being organized the way it is was extremely helpful for making decisions about my first roses. I have since done quite a bit more research including purchasing 'The American Rose Society Encyclopedia of Roses' and found that the all four of the plants that I purchased from Antique Rose Emporium are in it. My selections are gorgeous and blooming vigorously. They arrived on time and in excellent condition. I'll be making room for more roses next year.
Have ordered several roses over the past two years and all are healthy and pretty carefree. Never had a problem with customer service and I love receiving an ownroot rose that I can immediately plant in the ground.
The 9 roses I have purchased have been healthy, full plants. The packaging was more than adequate to protect them, and they arrived sooner than I expected. Only one bush is not flourishing, but I blame the deer for that. And now that our yard is fenced, I expect this one to take off as all the others have. Customer service was very knowledgeable and helpful. I'll be back for more roses as soon as I figure out where to plant them.
On Jun 4, 2004, dstartz Deep South Texas, TX (Zone 9a) wrote:
This place is like stepping out of time. It's like an amusement park for gardeners.
A couple years ago I was working temporarily in Houston and had a job that took me just north of this incredible place. I was so smitten by what I saw from the road I asked my husband if we could make a return trip (during business hours) as my Mother's Day present that year. Of the 31 Mother's Days I've had this was, without a doubt, one of the most memorable.
I now find myself occasionally daydreaming of making the 5 hour trip back just so I can sit on one of the weathered benches and watch the parade of plants dance in the cool breeze and 'discover' all the primitive-art sculptures, unexpected finds and garden brick-a-brack that are within.
And don't let the name fool you. They have have far more variety of plants than just roses!
On May 24, 2004, moyesii Long Island, NY (Zone 6b) wrote:
I guess their stellar rating speaks for itself, but I just wanted to add myself to Antique Rose Emporium's long list of happy customers. I placed my first order with them last year for roses for fall planting. Their 2-gallon potted roses are really probably the finest specimens you can get anywhere. ARE's roses are distinguised, because they are mature, robust, own-root plants. There are ample woody canes and the root systems are full and substantial. These plants are definitely preferable to the own-root roses you can get anywhere else, because they will establish much quicker. On top of all this, the plants I received were all very healthy upon arrival.
Of all the roses in my yard, the ones from ARE have been the most vigorous this spring and are growing at an extraordinary rate compared to the rest. They already look like established plants! The bushiest and healthiest rose in my yard comes from ARE. It is 'Mozart,' a hybrid musk! It is such a lovely thing to see a rose in my yard looking like a real shrub, not just a gangly thing with thorns and a few leaves. It's a very shapely, rounded shrub with abundant foliage.
And finally, I must comment about ARE's wonderful packaging. It is the best in the business. The best roses deserve the best handling, and ARE really seems to put 100% thoughtfulness and quality into everything. I am also very happy with their customer support, and feel very confident ordering from them. Obviously I will be ordering from them again :D
On May 7, 2004, jjergins Abilene, TX (Zone 7a) wrote:
Their display gardens are fabulous. The perenial herbs I bought there in spring 2003 are still thriving. I copied their herb circle garden in my West Texas garden and have loved it. I plan to copy their knot garden soon as well. A visit there is like walking in a private garden with many ideas on display.
On November 13th, 2004, jjergins added the following:
I attended their Fall Festival 2004 last weekend. The gardens were beautiful as usual. I enjoyed a hayride to the greenhouses and planting beds and the lecture by the garderner about the care and propagation of their roses.
On Apr 23, 2004, DonnaMack Elgin, IL (Zone 5a) wrote:
I ordered all old garden roses from this company: Marchesa Bocchella, Rose de Rescht and Zephirine Doughin. All were potted, with healthy foliage and tiny buds appearing. They are not as large as those from Edmunds, but I believe that this is normal for old garden roses. They are great specimens, very nicely packaged and easy to plant. I will not hesitate to order from them again.
On June 22nd, 2004, DonnaMack added the following:
I just wanted to report that my roses are all in bloom. The first mini-flush produced tiny bud like flowers, but the successive blooms are producing larger and larger flowers in increasing quantities. They are absolutely gorgeous. Here in northern Illinois we have had a very wet spring, and all of the roses have shown their vigor while other plants in my garden have shown fungal disease. This surprised me, because Zephirine is blackspot prone. My concerns about ordering from a company in Texas when I am in Zone 5a were unnecessary. While some of the leaves took a beating because of the temperature change post transplant, I clipped them off and they were quickly replaced. I'm very pleased and look forward to buying more roses from them next year.On June 13th, 2005, DonnaMack added the following:
For my second year roses from this wonderful company I ordered 3 Gruss an Aachen and 1 Enfant de France. Yes, after arrival they sometimes look a little weak. My Enfant came bursting out of the gate with a huge bloom within two days of arrival, but my 3 Gruss looked a bit weak and had blackspot, and then mildew. I watered them, fertilized them, picked off the blackspotted leaves, sprayed them with seaweed emulsion and BOOM, within a month of arrival the leaves are 100% healthy and they are covered with buds and blooms. It's as though someone waved a magic wand over them. I read someone else.s feedback about a bit of patience and they were right. The plants are superb. They bounce back from shipping with great speed and vigor. On April 14th, 2008, DonnaMack added the following:
I just received my 2008 order from this company, and I continue to be very pleased with the packaging, customer service, and quality of their beautiful roses. Receiving roses in my zone at this time of year that are covered with leaves (and buds!) is a real treat - the ones in my yard are just barely budding. I recommend them to others and will continue to be a customer.On June 25th, 2008, DonnaMack added the following:
Year after year, beautiful roses, great packaging, lovely selection. The roses I installed in Mid-April are "guest ready" because they are in full bloom two months later. And the flowers are full sized. What a great company!On June 15th, 2009, DonnaMack added the following:
Again, I ordered roses from this wonderful company that that exceeded the very high expectation that they have set. I look forward to doing so every year.
On Apr 17, 2004, TomH3787 Raleigh, NC (Zone 7b) wrote:
Ordered 4 roses on 3/5/2004 - plants arrived in excellent condition and on schedule. Plants were packed very well and had no damage in transit. As of 4/17/2004 all are growing well and 2 already have buds.
After I ordered two roses online, the company called to talk with me about the shipping date I had chosen. The lady I spoke to was extremely helpful and friendly, advising me that I should wait several weeks more to ship to my zone, and we agreed on a date in the future. Due to some mix-up, however, the roses shipped at the originally scheduled time (almost two months earlier than they should!).
I received another phone message advising me of the situation. She told me that I could return the roses, keep them, donate them to a church, or whatever I wanted to do, but that she would reset my order to be shipped again at the proper time. In effect, she was giving me two free roses to do with as I pleased.
I am new to gardening, and I have ordered from places who sent scraggly, damaged, or miniscule plants, and were next to impossible to get in touch with. I was astounded at the friendliness and integrity of these people, and whether those first two (very healthy-looking) roses I got end up living or dying, I know from now on I will always order my roses from the Antique Rose Emporium.
Hats off to a company who knows what customer service is all about!
I am fortunate to live very near the San Antonio location. The display gardens are breathtaking; the staff friendly, helpful, and above all, HONEST. They will not sell you a rose unfit for local conditions, and they will tell you the truth, from extensive experience, about shade tolerance, growth rate, and water usage. A nice variety of herbs and perennials as well, with a growing selection of native plants. I would order from them sight unseen with absolute confidence (if I weren't lucky enough to live here!).
I have ordered roses from them and got them just about the time I was expecting them. They were all packed well and the roses were very healthy. Blackspot is to roses as acne is to teenagers and roses that have been moistened well and then packed in an air-tight container are going to have some blackspot, but these had very little. I understand that fungi incubate in shipping. A couple of weeks and there is no blackspot because plants are so healthy. Just take them out, give them some fresh air and blackspot all gone. It's not the grower, it's the beast - that blackspot.
On Oct 25, 2003, Happenstance Northern California, CA wrote:
Beautiful plants, professionally packed, timely shipping on two large orders placed Fall of 2002 and Spring of 2003.
On May 19th, 2008, Happenstance added the following:
May 2008 - Ordered an additional two roses, 'Happenstance' which has been difficult to find. Great service, wonderful plants and timely delivery.On May 19th, 2008, Happenstance added the following:
November 2006 - All the roses ordered in 2002 & 2003 were moved to our new property and didn't skip a beat. They were cut down to about 10" and in the Spring of 2007 they all popped right back to glorious blooms.
This company takes great care in shipping roses, a cut above most mail-order nurseries. The cardboard box contains pull-out tabs that prevents movement and keeps the plastic container secure in the shipping box; moistened paper is placed along the top of the soil in the container, to reduce moisture loss; the newspaper is in turn secured with packing tape so the soil won't come loose during shipping. The entire rose is then placed in a plastic bag for protection within the box. The roses were healthy, and some were still flowering. The company offers a great variety of older roses, especially for the southern gardener.
I have only ordered one rose from ARE, Mme. Alfred Carriere, but it arrived in excellent condition; it's an own root rose. I planted it in Dec 2002 and it is currently taking over my 8' fence! The advice some books give to "let the rose go with no training the first year" was impossible with this rose, it was so vigorous. I emailed ARE for advice on training and pruning and they replied promptly and in detail. They not only supply excellent stock, but they are willing to provide followup advice; this means a lot to me. I would definitely order again.
On Jun 30, 2003, ChicagoGardener Evanston, IL wrote:
I have purchased two roses from Antique Rose Emporium and am very pleased. Both roses were container grown and own root roses. They were large, with tremendous root structure and strong healthy growth. They have grown strongly when planted. The roses were carefully packed -- best I have come across -- and arrived in excellent condition. A terrific source for own root roses. Note, that they stop shipping at the end of the spring, so make sure to plan a head. A wonderful source for own root roses.
Bought 2 climbing Zephrine Drouhin last year. They arrived at the perfect time and were in fantastic condition. They grew like mad and bloomed a little even last summer. Despite the fact that they are in a less-than-ideal location, this year they are covered with buds and rapidly growing up my porch columns as hoped. I also appreciate the company's honesty. The photos are beautiful yet realistic, and while others claim this is a shade tolerant rose ARE specifically says otherwise.
On May 18, 2003, melvatoo Denton, TX (Zone 7a) wrote:
Antique Rose Emporium is the birthplace, of many of my roses. Some people complain of them being high in price, I do not agree, as every rose from them, has been of the size to be able to take off, when planted.
My only complaint, is that you better be ready for the rose when it is ordered...as they tend to be shipped, so quickly!
That is not much of a complaint!
A good place to get roses...
On May 8, 2003, Lizzytish Wareham, MA (Zone 7a) wrote:
Aproximately two weeks ago I placed an order for 3 rose bushes that I was unable to find elsewhere with this company. They e-mailed me that they would arrive on May 7th. and by golly they did and in what appears to be excellent condition. So far I am very happy.
On October 19th, 2003, Lizzytish added the following:
It is now October and my roses have performed exceptionally well this year and hopefully will do the same next year or even better. The fact is they are still putting out flowers as of this date. I am very pleased.
This has to be one of the more beautiful places on Earth. My wife and I live 120 miles away but we make sure and make a trip down here once or twice a year, always coming home with more than we planned but never enough. I never enjoyed roses until I found the carefree gems from Antique Rose Emporium.
The following is the transcript of an email I left for them this morning:
Yesterday I had to drive from Waco to Sealy for a funeral for a cousin who died at 44 leaving a wife and a high school freshman son. My wife and I had been in the store Friday but after laying out the plants we found that we were three plants short of our need. I had decided to leave a little early for the 4:00 funeral and stop by and pick up what we needed. As Mondays will go, early turned into barely enough time to make it to the funeral. I called the store and your ladies were kind enough to take my information, help me remember the varieties Mermaid and Petite Pink Scotch were easy - Dome de Couer (sic?) was a bit tougher. I found my roses just where we agreed - in a wagon by the trash can - when I came by at dusk.
You were the bright spot in an otherwise tough day.
April 16, 2003 I thought I saw the rose I wanted (Delphrine Droughn) at the local nursury last fall. When I went to buy it this spring, it wasn't there. It was already about April 1 which is when I have been planting roses in this area. So I had to go on-line and find the rose which Antique Rose Emporium had. The web site implied you should count on 3 weeks from the time of order to delivery. My rose was in the ground in about 8 days. It came potted, nice size, had been trimmed for shipping, and was well packaged. They have a sensible guarantee. The web site was easy to use. I have one bud in bloom and couldn't be happier.
I have bought many plants, not just roses from ARE. Both mail order and in Brenham. They have all grown wonderfully and been disease free. I would encourage everyone in Texas to go out to Brenham and visit the grounds as they are absolutely beautiful. Bring a camera and your kids, as there are so many wonderful things to see, and great ideas to take home with you. A lot of creative ideas! The staff is very helpful and courteous. This is a great way to spend a spring afternoon, and while you're in the area, check out the bluebonnets in the Brenham/Independence area in the Spring. You won't regret it!
ADVICE: Be sure to ask for your roses to be shipped in bud.
Excellent selection and informational website and catalog. Good service. Good prices for the pot size if not for the plants size. Some problems with some stock.
Try as I might, I just can't bring myself to give these folks a negative rating, even though it might be merited. ARE has done much unselfishly to promote heirloom and old garden roses and they are nice to deal with but I've received some very disappointing stock from them.
I've ordered twice from them, and to be fair only 3 varieties of roses were represented, Lady Banks roses and Zephrine Drouhin. These roses may not be representative of their huge selection. Anyway, the Zephrines were small and lacked vigor. One died quickly while in the nursery pot. A second languished for a year or so never thriving or blooming. The third is surviving, but has had only one bloom in 3 years. It is anything but vigorous, it's been 3 years that I've had it -- so it's probably a 5 year old plant -- and it looks like a a 2-year old plant. The lady Banks never even got to the flowering stage. They were small to begin with , not young so much as lacking vigor -- if you can imagine a wimpy Lady Banks. They succombed in their original nursery pots over the winter despite protection from the elements.
Despite this experience, I wouldn't wipe ARE off the books completely. They seem conscientous and I'd give them a second chance. I'd just make sure I'd ask for roses to be shipped in bud.
If you're mail-ordering roses, I'd suggest using another nursery first -- like Roses Unlimited or High Country roses!
Bought my plants last May in Brenham. (The grounds are beautiful.) The three plants I bought kept blooming and blooming, they grew splendidly. Had some mildew problems at one point in the late spring, not from the roses, I don't think, but it affected them. They survived just fine.
On Mar 28, 2003, gardener413 Mt.Pleasant, SC (Zone 8b) wrote:
I have ordered from this company for the last two or three years. They are fabulous. Beautiful catalog, website and roses. I received some a few weeks ago and they are already blooming. This company is the best place to buy all sorts of roses. I have never had anything but a great experience with them. The roses really are a lot more disease resistant than most others and they do stand up to some neglect but thrive with proper care. They do really well here zone 8 coastal SC which is extremely hot and humid for months in the summer. This is the definitive place to buy old, antique and found roses.
On January 14th, 2004, gardener413 added the following:
Just received my first order for 2004, it is great. Nicely packed as usual and wonderful plants. Most even arrived with buds. I really like the way they acknowledge the order and then let you know when it is being shipped so you can track it. It always arrived on time and in great shape. I would order every month if I had the money and space.On March 8th, 2005, gardener413 added the following:
I have already ordered twice since the beginning of the year and as usual they were great. The last group even had open blooms. I just wish I had a ton more money.On October 18th, 2008, gardener413 added the following:
Just received another order of 5 plants, they were great and came promptly. I do get my nose out of joint however, I have ordered for years and have yet to receive a bonus rose like all of these other people are getting.