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Comments regarding Backyard Berry Plants

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46 positives
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RatingAuthorContent
Positive rogerinsc
(1 review)
On Apr 23, 2009, rogerinsc Greenville, SC wrote:

So I find this company that sells Blueberries on the net. I call them up and Keith (the proprietor) answers the phone. He talks to me for nearly 1/2 hour about the bushes I want to order and the way they will respond to the region I am in. I place the order for 6 bushes. Keith has already told me he would be waiting for them to bud before he would ship so it would be a few weeks. I prepare my soil (the way Keith suggested I should). Over the next weeks I email Keith to check on status. He responds to every email within 12 hours.

Then I received the bushes. The packaging is done very well. When I open the boxes the plants are strong and pruned to perfection AND they are getting ready to bloom.

My experience with Backyard Berry Plants has been nothing but perfect. My bushes are in the ground and doing great. I have no doubt that if I called the company with a problem I would receive nothing more than excellent customer service BUT I have a feeling I won't have any problem that would concern the bushes I received.

The one thing I could suggest to improve the customer experience would be an online payment system. Right now they don't have one. They also do not accept credit card so you need to send a check or money order to complete your order. This was a bit cumbersome for me as I am an online type of guy but not enough of an issue to stop me from talking my friends and family into buying from Keith when they need berries !

Thanks to Keith and his staff for being a solid and customer centric company!

Positive osogrande
(1 review)
On Apr 17, 2009, osogrande North Brookfield, MA wrote:

I bought some hard to find very late yielding blueberries. At first I balked slightly at the price, but I should not have. The plants that were sent to me were in superb condition. Fully rooted (not the bare root results of last year's layering) with many healthy stalks and an excellent root system. I expect these to yield significantly and sooner than my purchases in the past from other vendors. So, they were well worth the slightly higher price to me. I should add that the supplier uses organic techniques, another plus in my book.
The owner is very communicative about your order -- you know exactly when you will receive it -- and he does his best to accomodate special requests (he was able to send my order early -- I am not sure he could do this every case, but I certainly found him helpful).
The plants were well protected for shipping. Excellent website, first rate products and operation!

Positive susanlweber
(1 review)
On Sep 28, 2008, susanlweber Columbus, OH wrote:

We ordered thornless blackberry plants from Backyard Berry Plants for a large project at a public elementary school here in the Columbus, Ohio area. This was a collaborative project with the also-wonderful Fruit Tree Planting Foundation; it took a lot of coordination, and Keith hung with us every step of the way!

We were on a very tight time deadline; Keith personally investigated cost-effective delivery options that would meet our last-minute time need as well. The plants arrived right on schedule, and we were shocked at how beautiful and amazingly full they were! Gorgeous plant material!

I'm a professional landscape designer, and have ordered fruiting plants from a huge diversity of resources over the years; I've never been more impressed with the quality of plant materials than I was with Backyard Berry Plants.

thanks, Keith! -Susan Weber, owner, Urban Wild

Positive cinwhite
(1 review)
On Jul 9, 2008, cinwhite Dayton, OH wrote:

I bought 1 Black Raspberry Plant and 1 Blackberry plant. Both arrived in excellent condition! It has been a couple of weeks now and both have new growth and are doing wonderfully. The Black Raspberry even arrived with some berries on it. Yum! I had some questions and all were answered in a timely manner. Very helpful! I plan on buying a couple of blueberry bushes in the future. Being organic is a huge plus!

Positive ginnydu
(1 review)
On Jun 27, 2008, ginnydu Lacon, IL wrote:

The two black raspberry plants I received from backyardberryplants.com were great. I didn't realize that a plant shipped in the mail could look so good on arrival. I am looking forward to ordering more items from them.

Positive bbpie
(1 review)
On May 9, 2008, bbpie Smithfield, PA wrote:

The potted BEAUTIFUL Elizabeth blueberry bushes arrived in great condition and are now in my garden with over 100 blooms/berries per bush!
For years I searched for a blueberry variety that my parents would like, but usually they'd try a few berries then remind me how they hadn't grown up with blueberries so never acquired the taste. Then last year I left a bowl of Elizabeth's in their kitchen (thinking it was a terrible waste of the remainder of the best blueberries I'd ever eaten). The next morning my mother said, "Did anyone tell you about your blueberries?" I thought I was about to hear how they got knocked off the counter and thrown out, but she said no, that my father had come into the living room and said, "HAVE YOU TRIED THOSE BLUEBERRIES! YOU HAVE TO GO TRY THEM!" She said, "I couldn't leave them alone! I was trying to save them for Tom, but every time I walked by, I had to have more! He hardly got any. They were so good!"
It may have been the weather when they ripened - drier than usual and had hit the 90s (too much water makes fruit bland), or maybe it was the cross-pollination with the Legacy - but this year I bought two potted Elizabeth's from Backyard Berry Plants!
Elizabeths should produce about 12 qts per year (or was it 15?) for decades! Plus these are ORGANICALLY GROWN!

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