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|On Jun 13, 2014, gardadore Saylorsburg, PA (Zone 6a) wrote:
This was my first experience with Romence Gardens. I have never had such a fantastic experience with any other mail order nursery. I had ordered Asclepias Hello Yellow from another company but unfortunately they informed me that they had suffered a crop failure. I found them at Romence Gardens but was concerned about the quality as these can be hard to find and often don't bloom yellow. I called and talked to Andrea, who said she would walk to the greenhouse and tell me how they looked. She found 4 good ones but said they were still small because they were coming out of dormancy. I hesitated and then she offered to photograph them and send me the picture. I was amazed that anyone would be willing to take the time to do that. Well she was true to her word and sent it the following day. The plants all looked healthy but were only small in the sense that they were short. They were filling the gallon pot well. So I placed the order and in no time had them. They were well packaged but one pot had managed to fall out of its hole (I think the package was turned upside down). There was no damage. My friend and I are both very happy with the quality of these plants. Now they just have to bloom yellow and all will be perfect plus!! I will certainly order from this company again.
|On Jun 12, 2014, robeezee3 Englishtown, NJ wrote:
This is far and away the best plant mail order experience I have had in 30 years. The plants were packed ingeniously. I received a 1 gallon Abelia, and 6 other plants that were healthy, large and well-rooted. One of the plants was Ginger - I received a note from Romence that they apologized that the plants were not larger, since they are slow to spread. Meanwhile, they arrived and were 3x the size of the plants I received from another nursery. These plants looked very much as they should have.
|On May 31, 2014, Clary Lewisburg, PA (Zone 6b) wrote:
Big bushy plants, great price, nice selection, outstanding communication, careful packaging, very highly recommended!!
|On May 23, 2014, theherbofgrace Newport, TN wrote:
I have dealt with a great number of mail order nurseries in the past, but I have never before received plants of such outstanding quality and size at such a fair price. And, their customer service, shipping and integrity are the best.
|On May 20, 2014, LordCollingwood Saint Johnsbury, VT wrote:
Romence Gardens is just terrific at handling Internet orders.
|On May 18, 2014, Mluna25 Bayside, NY wrote:
I love this company! I have been a customer for three years. To date, my plants have arrived healthy and are always nicely packed. if there are ever any problems, which only happened once, all I have to is call customer service and they are happy to replace plants if you are not satisfied. I highly recommend this company if you are looking for happy healthy plants!
|On May 2, 2014, ConGar wrote:
I admit while I would've probably still rated positive I would be feeling a bit more neutral except for one thing - the company communicated with me. You see, some of the plants I ordered was smaller than expected - not all - three are of very nice size. Four match plants I bought locally several years ago (and was cheaper from RG&G to boot) but lost over the course of the harshest winter my area has seen in a while, so basically I'm totally happy with seven plants.
|On Jan 27, 2014, TommyLand Wadsworth, OH wrote:
Posted on July 3, 2010, updated January 27, 2014
On January 27th, 2014, TommyLand added the following:
2013 ... another year when I spent a significant part of my plant budget at Romence ... and another year when I was very satisfied with the quality of their plants, their care in shipping, and their customer service. One of the plants I had ordered the previous year, Alstroemeria Inca Ice 'Koice,' did not survive the winter, and Andrea replaced all four pots of it with no charge, even for shipping. Romence creates relationships, not just customers.
|On Aug 22, 2013, AJNYC Astoria, NY wrote:
I ordered a number of plants from them for the first time this season. This is a wonderful company. All but one plant arrived in perfect condition. The one plant that was struggling did not survive and the company quickly sent out a replacement. Hassel free, responsive and wonderful customer service. The plants have been looking great all season.
|On Jul 27, 2013, Marigold33 WHITESTONE, NY wrote:
I bought gaillardias from Romence Gardens last year and the plants were a good size, healthy and they survived our NY winter! This year I gave a shot at buying a rose bush offered in 10" or gal. pots. The rose bush Sparkle N Shine had 6 roses blooming when I received it, it was a large bush, very healthy and impeccably packaged. The freight is a bit pricy but that's what it costs when you get a shipment that large, whereas I bought a plant from another vendor and they charged me for a gal. plant meanwhile I received a small package with an 8" rose bush that never thrived and I still paid for a gal size shipment, ridiculous! After Sparkle N Shine I ordered Eyeconic Pink Lemonade, another stellar plant that they sent me, and I just received my Cherry Parfait and it's outstanding! It's worth every penny and I plan on ordering from them again, highly recommended and wonderful customer service to boot, how can you beat that?
|On Jul 4, 2013, RoryMichele Cedar Rapids, IA wrote:
I ordered "Fire Spinners" from Romence Gardens. The plants arrived quickly, were packed very, very well, and were in great shape when they got here. They were quite large as well. I planted them and all four are thriving. Great customer service and products. I would highly recommend.
|On Jul 1, 2013, virginiarose Portsmouth, VA (Zone 8a) wrote:
I just got my first order from RG and I am not disappointed. I have heard a lot of nice things about them and the reasonable shipping. I ordered two coneflowers for about the same price I have been paying for a three or four inch pot I got gallon size pots. I was very impressed with the size of the plants and the packing. Great company and I would recommend them to everyone.
|On May 25, 2013, spinnerama Chicago, IL wrote:
Posted on February 29, 2012, updated May 25, 2013
On May 25th, 2013, spinnerama added the following:
|On May 23, 2013, claudianjoe Plainfield, IL (Zone 5a) wrote:
Excellent company!!! I can't believe how fast and well packaged my plants arrived to me. I ordered 36 annuals. They were like I bought them at my normal garden center. Full sized and healthy! I am going back to order more.
|On May 19, 2013, cerealkiller Ramtown, NJ wrote:
I can't explain how impressed I am with Andrea and her associates based my experience with this company. She treated my requests with courtesy and and a bit of humor. In part, I have to also thank Dave's impressive site for his top thirty listings since I have not gone wrong with them, especially since I've had issues with some orders from other entities that have been posted by some members as "positives" that have contributed to this website and are not listed in the top 30 category. Andrea's responsiveness and ease of communications does credit to the company. By the way, I am in Howell, NJ, but don't know how to correct the error. Not important either way. BTW, the Forester came in perfect.
|On May 17, 2013, MDepicci Silver Spring, MD (Zone 7a) wrote:
The plants I have ordered from here are packaged like Fort Knox. Every single plant I have ordered from this place has been in absolutely outstanding condition. Customer service has been wonderful - not that I've needed it much.
|On May 8, 2013, Mollymoosmom Wolf Trap, VA wrote:
It is easy to understand why this company is a Top 5. Their communication and customer service are excellent. They let me know my order would be delayed because their local weather affected the growth of the plants. I received an email letting me know the plants were shipped. The plants are large and in excellent condition. The packaging is incredible.
|On May 1, 2013, lucyi Countryside, IL wrote:
I've received my first order from Romence Gardens today and I have to say I am very happy. The plants are large and very healthy. Packaging is outstanding too. I was also impressed with the communication throughout the process: I got a confirmation email when I placed the order, then I received another email with the scheduled shipping date and the date when the card would be charged (yes, they don't charge the card right away, only the day before the scheduled shipping date), and another email to let me know that the order has shipped. Then you'll also get the tracking number from FedEx.
|On Oct 28, 2012, BrisbaneAnne Brisbane, CA (Zone 10b) wrote:
To be honest, I am not exactly sure which plants I ordered from Romence because I received different orders from different nurseries around the same time. I do remember how they stand out in terms of quality of plants and services (shipping and communication). I will definitely order from them again and recommend them highly.
|On Sep 30, 2012, joefalkner Gisela, AZ wrote:
Wow! The plants were much larger than I expected and in great shape when I received them. I even sent them a thank you email because I was so pleased with their service--probably the best online source I have tried.
|On Jul 13, 2012, Old_Gardener Calabasas, CA wrote:
I placed a test order after discovering Romence here on Dave's. I received my order today (it was shipped promptly ) and what an absolute delight! Each plant is large, robust, and extremely healthy and each was very reasonably priced. No soil was lost in transit due to their great packaging system, too. Customer service has also been fantastic. Not only did they keep me updated as to the status of my order but, when I emailed them in regard to 2 out of stock plants, I received an immediate reply that was both helpful and courteous. Truly a 5 star nursery!!! I will definitely order from them again. Again, 5 stars!!!
|On Jul 11, 2012, LeoColorado Longmont, CO wrote:
One plant I desired for my 'birds, butterflies, and bees' section wasn't available locally, so I checked GardenWatch and chose Romence. I have to say Andrea, their shipping person, packed it perfectly, as though anticipating the destruction and abuse the package suffered at the hands of FedEx - (labeled though the box was for 'careful handling - live plant' and such). Her packaging care saved the plant beautifully, and it looked like it'd survive the intense shock of shipping. As it did! It is now a tall, attractive blooming element in my yard. Further testimony to their care: two plants I also ordered have not been shipped until they can verify the corms will sprout - no shipping of 'maybe' plants - something I've had from other vendors. Five star, if I could give stars
|On Jul 7, 2012, art56 Buffalo, NY wrote:
I ordered a 1 gallon toad lily and a 1 gallon burning heart. Both arrived extremely well packaged, planted in soil, with beautiful, healthy foliage. They shipped the morning after i ordered and arrived in 2 days. Both plants are thriving!
|On Jul 4, 2012, kitten0115 La Vergne, TN wrote:
i ordered 3 heucherella redstone falls. i recieved them very fast and boy were they beautiful. 3 very large 1 gallon pots. i would really buy from that again
|On Jun 26, 2012, jane_stevens9 Wichita, KS wrote:
Posted on June 6, 2012, updated June 26, 2012
On June 26th, 2012, jane_stevens9 added the following:
I need more plants like I need a hole in the head, but getting shipments from Romence is such a pleasure I just keep ordering.
Yes, I do find nooks and crannies for new plants. Kudos to this perfectly wonderful company!
|On Jun 16, 2012, beautifulbounty Concrete, WA wrote:
I recently decided to give mail order another try. In the past the companys I dealt with sent VERY small plants. Well, not so with Romence Gardens. WOW!!! Beautiful, healthy plants that are excellent in size. I ordered 24 plants and only 2 were smaller than their silblings. I live on the West coast and most of the plants arrived on Friday. One box came on Monday and while the plants were drooping a little, with some water and light they perked right up. The plants were WELL packaged. The order was missing a couple tags and one was broke but I make my own tags so this wasn't a problem for me anyway. This company has great prices. Their website was easy to transverse, their communication was very good. I would not hesitate to order from them again. They are in my favorites list.
|On Jun 15, 2012, yumabase Youngstown, NY wrote:
Unfortunately, I just found these great people this spring.
|On Jun 9, 2012, laughingraccoon Camp Creek, WV wrote:
I ordered a Pearly Everlasting, Lemon Verbena and Stevia plant. They arrived promptly and in great shape. I've gotten leery about ordering plants online as more times than not, they have had a rough trip. Not this time. This was the best packed order of plants I've ever received. I don't think there was even a speck of dirt dislodged. I even sent them an email telling them they should teach a "packing plants 101", to every company that ships plants. I got a very nice reply thanking me for my comments, that I really didn't expect. I know people are eager to lodge a complaint, so that I thought it would be nice to let them know they were doing something very right. The plants arrived very healthy and are thriving. I was especially delighted with the Pearly Everlasting. I had been looking for this plant for years. I know it used to grow in the wild in this area, and I even keep an eye out when I am in the woods. I was surprised and pleased to find it for sale. From now on, if I am looking for a plant, you can bet I will check here first. I would definitely do business with Romence anytime. They know how to do plants right!
|On Jun 7, 2012, haleighbob Van Buren, IN wrote:
Great Healthy Big Plants, packed very well. I emailed with a question on one plant I ordered and it was taken care of in a very timely matter. I will buy from again and tell my friends. Best mail order plantsI have ever recieved!
|On May 30, 2012, alina_1 Gaithersburg, MD wrote:
Posted on April 25, 2011, updated May 30, 2012
On May 30th, 2012, alina_1 added the following:
Placed my second order this May. Bought four plants. Absolutely happy with the size and quality! The Hakonechloa 'Fubuki' is on the smaller side, but I know that this variety is very slow to grow. When I replanted it, the root ball still had size and shape of the 3" pot (covered with potting medium in 1 gallon pot).
Very well packed. Shipping cost is really low compared to other companies. Two Heuchera plants are very large and healthy.
Thanks again for the excellent service!
|On May 22, 2012, julianchandler Stillwater, OK wrote:
I recently bought 10 Obsidian heucheras from Romence (a first-time customer). The plants arrived at my door in two huge boxes more quickly than I would have thought possible. They were so well packed that I believe nothing short of a direct hit with a hand grenade would have disturbed them at all. I have ordered many plants online, and most of them were packed pretty well, but Romence goes above and beyond.
|On May 21, 2012, Ticker Lisbon, IA (Zone 5a) wrote:
I ordered a flat of hard to find petunias that they arrived quickly and were packed extremely well. Yes, I will be ordering from these folks again. Thank you!!
|On May 16, 2012, steve1young Huntington Station, NY wrote:
I still can't get over how incredibly wonderful my ordering experience has been with Romence Gardens. I order online from a number of different sources including Bluestone Perennials, Santa Rosa Gardens, Forestfarm, and Lazy SS Farm. I've always been very satisfied with them, but I'm even more impressed with Romence Gardens. The plants were HUGE and the packaging was very smart and very easy to unpack. I still can't believe S&H didn't cost more! I still can't believe the plants didn't cost more! I can't wait to order from them again!!
|On May 12, 2012, njjpl Pequannock, NJ wrote:
As always, the plants are amazing!!! The packaging is great.
|On May 10, 2012, clpgirl Chippewa Lake, OH (Zone 5b) wrote:
All I can say is WOW! My friend couldn't find White Russian petunias around here, and Romence had them. I ordered some of those, as well as some lantana I had been searching for. My order was acknowledged
|On May 5, 2012, anemitz Osseo, MN wrote:
I placed my first order with Romence Gardens at the end of April. I was very impressed with the breadth of their selection as I was seeking a plant variety, while being native to my area, not easily available locally or on the web. The other posted comments are extremely accurate about the fast response regarding delivery timing and the packaging really is remarkable!
|On May 5, 2012, shihtzumom Pearisburg, VA (Zone 7a) wrote:
I purchased 8 Delphinium - King Arthur. They were packed perfectly! Fast shipping, excellent looking plants. I have never received better packing. I will order from them again.
|On May 3, 2012, mcbc Deerfield, NH wrote:
Everything came as promised when promised. Very good plants. Unlike the big box stores they hadn't already bloomed out and their selection is outstanding. many varieties that can't be found locally. I have nothing but praise for their operation.
|On Apr 30, 2012, plantgnome1 nowhere land, NY (Zone 6b) wrote:
I first ordered from this company only a few weeks ago because they had a daylily "Nosferatu" at such a reasonable price and reasonable shipping cost. It arrived pretty quickly and was packaged very well-no dirt all over the box. It was potted and had healthy fans. I was going to order a rose bush from them, but that shipping cost was too high. But today I just ordered another daylily, Bella Lugosi, much more reasonable than another daylily site and reasonable shipping, again almost half the cost of another sites shipping minimum charge. Will continue to give this company my business for items that ship at the low rate.