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|On May 25, 2017, garyj59 Sheboygan, WI (Zone 5a) wrote:
Posted on May 20, 2017, updated May 25, 2017
On May 20th, 2017, garyj59 changed the rating from positive to neutral and added the following:
Received my second order this year 5/20/17.The plants were average at best, with two being unsatisfactory, they did credit me for these, but after last years 60% dead loss, and this years average order I probably will only order plants I can\'t find locally.
On May 25th, 2017, garyj59 changed the rating from neutral to positive and added the following:
After contacting Chris about this years order he personally contacted me and offered a certificate to use at a later date.
Top notch customer service, will try again next year
|On May 22, 2017, Karen1974 Beachwood, NJ wrote:
I received a large order of sunpatiens and they arrived perfectly packed and very healthy. I am very happy to have found this company online. I have ordered from other companies and romence gardens beats all of them with the quality of their plants. I already recommended them to my neighbors. THANK YOU.
|On May 13, 2017, riosamba Marlboro, NJ wrote:
Just received my fist order. What nice plants and packaging that is fabulous. I wouldn't hesitate to buy from them again. When I ordered over the phone they were so polite and helpful. I am extremely satisfied.
|On Jan 1, 2017, colorecho Stamford, CT wrote:
Made a $200 order last spring and everything arrived in great shape. The largest pot size for perennials I have ever gotten from mail order nurseries, and when you consider their low shipping cost, they offer great value. Customer service was also great: they sent one wrong plant and when I notified them they immediately sent me the correct plant. Will definitely order from them again.
|On Oct 5, 2016, HostaBaby123 Severna Park, MD (Zone 7b) wrote:
Ordered two Carolina Jessamine. Came quickly and in good shape. Plants still doing well despite my black thumb ☺
|On Sep 10, 2016, darlenew66 Erie, PA wrote:
I recently ordered thirteen tall garden phlox plants in four different varieties, they all arrived healthy and were a nice size. Shipping was so fast and all of the plants were packaged so nicely. I will definitely order from Romence Gardens again in the future. Your company is the best! Thank you.
|On Jul 12, 2016, Gully Ellicott City, MD wrote:
Posted on June 8, 2016, updated July 12, 2016
On May 23rd, 2013, Gully added the following:
Received my second order from Romence Gardens today. Huge, beautiful pinks that were of higher quality than could be found in a local nursery. Packed perfectly, not one speck of soil out of place and loaded with blooms. I like that the plant markers are taped to the box beside the plant. Easy to see at a glance what is what in your order. Prompt shipping, perfect packing, and big healthy plants. What\\\\\\\'s not to like?
On May 30th, 2013, Gully added the following:
Took a chance and ordered a couple of roses. So glad I did, beautiful, full grown, packed expertly, and gorgeous!
On June 20th, 2013, Gully added the following:
Plants, flowers, and roses were fantastic. This time I needed to pick up a couple of tomato plants (the only variety they seem to have around here is Big Boy). Plants arrived quickly and were an excellent size. Also picked up a couple of pots of dwarf fountain grass which were in the peak of health. This has become my go to garden place - great communication, terrific plants, perfect packaging...thanks Romence Gardens!
On September 7th, 2013, Gully added the following:
Ordered four mums for the autumn season. Plants again arrived on time. Big healthy plants, soil was moist, not a leaf out of place. Will look forward to ordering everything I need from them in the spring.
On May 21st, 2014, Gully added the following:
Just received my first order for 2014. I was notified of the arrival date by the company and it arrived right on time. The majority of the order was perfect, but two plants (a rosemary and a watermelon) had a rough trip. A phone call was made to the company, and they immediately offered to replace the plants, no questions asked, and the replacements will arrive on Saturday. This is a first class company with beautiful plants and excellent customer service. They are my go-to place for all my garden plants.
On June 4th, 2015, Gully added the following:
I received my latest order today (English lavender and several varieties of petunias). The attention to detail in selection and packing of the plants never fails to delight me. From the moment you place your order, you know you are in good hands. Very highly recommended.
On June 8th, 2016, Gully added the following:
Another year and another fantastic delivery from Romence Gardens. Their packaging of plants can\'t be beat. Part of my order was two Red Knight pepper plants. They are huge! For anyone who has had a bad experience with mail ordering plants, give this place a try. You will not be disappointed.
On July 12th, 2016, Gully added the following:
Two of the petunias didn't make it. One quick e-mail to Romence Gardens and they will be replaced. Fast and always courteous, this is how a business should be run. Just a note on the Red Knight pepper plants - they are incredibly healthy and already producing huge fruits.
|On Jun 30, 2016, BostonDavid Boston, MA wrote:
With my first order from Romence Gardens, I received very large plants that are all very healthy and extraordinary including the series of Ellagance lavandulas, a variegated thymus and 2 beautiful mature Buzz Buddleias in 2 gallon pots. Two of the lavandulas were already flowering heavily and both buddleias were covered with emerging buds. Packing was top notch and shipment was almost lightning speed. All are thriving and vigorous .I also received very personal and extraordinary customer service directly from Chris Romence. Thank you. Perfection.
|On Jun 13, 2016, Peytonis1 Bonaire, GA wrote:
I love this company! I had a issue with 2 Cherry Cheesecake Rose Mallows that I ordered last year, I'm not sure why but they didn't come back. So I called and spoke with Chris and he sent out replacements. Now that's great customer service! They now have a customer for life and I just placed another order of flowers. Also they were the only nursery who had them in stock. If you order from this company you will not be disappointed. Thank you Romence Gardens!!!
|On Jun 9, 2016, NJReed Southfield, MI wrote:
I have ordered from Romence Gardens for years because their selection is great. The quality and size of plants is tops, the packaging nearly flawless, and the customer service outstanding. There was one plant damaged in shipping last year and without hesitation a replacement was sent the very next day. Chris helped me to track down a rare Catchfly the deer had sampled,was attentive enough to inquire on my order by check, and upon finding it had arrived, sent my order that same day and yesterday I received another shipment of beautiful, lush plants.
|On May 30, 2016, jj94547 Hercules, CA wrote:
Placed an order earlier this spring and have re-ordered 2x since. Great selection of plants at great prices. I live in CA and each shipment has made it here in record time ~4 days so I haven't had to worry about plants sitting in a shipping warehouse over the weekend. Plants have arrived in great shape, some already blooming, and I have not lost one yet.
|On May 22, 2016, laladyr Waleska, GA wrote:
I have been searching for the Oenothera Lemon Drop and found it at Romance. I purchased three in gal pots. I promptly received them and was very pleased to discover the excellent packing job they did and then to find such healthy plants. Best experience that I have had with ordering plants! I wish I were in Michigan to visit their nursery.
|On May 21, 2016, MMoniker Bethel Park, PA wrote:
I highly recommend Romence Gardens for mail order plants! My experience with the staff, including Chris Romence, was top notch and very professional. I was looking for Pearly Everlasting plants on-line and Romence carried them. I had never ordered from them before and had no referrals but their prices for plants and shipping were reasonable so I thought I would give them a try. When my plants arrived I was dumbfounded! Amazingly well and securely packed. And the plants -- well they were nothing short of amazing! Nice and healthy and way larger and bushier than I expected. I will definitely look to Romence for any future plant needs.... Thank you!
|On May 20, 2016, BvrCtyGardener Monaca, PA wrote:
WOW. The three hard-to-find Forever Purple Heucheras were AMAZINGLY large and healthy! Also the 36-plant flat of Durango Yellow Marigolds - which I’d added to my order as an afterthought – made me decide to stop growing my own every year because Romence’s plant quality far exceeded my own plants at a price cheaper than the cost of supplies, seeds and time to grow these myself. Romence packaging is EXCEPTIONALLY praise-worthy. Plants were packed with ample space, and secured so that I had no “poppers” to rescue. This was my first order with Romence, and I couldn’t be happier. I just put my 2nd order in today!
|On May 19, 2016, clarkcny Syracuse, NY wrote:
I just received an order of 8 plants from Romence Gardens. They were very carefully packaged in a well-engineered system, delivered on the promised date, and are all healthy and huge compared to what I have received from several other mail order companies. This is my second time ordering from them, and I was similarly pleased with the first. Highly recommended.
|On May 18, 2016, Debussy Pollock, SD wrote:
My experience with Romence Greenhouse was super-duper! I placed my first ever order this spring based solely on reviews from this site. There was a mix-up on one item from my order (it happens) and they were very quick to get the right item sent. The quality of the plants was superb. I have ordered from other places that were good and I was happy with, but these were the best ever. Was also thrilled that my plants only took 2 days to arrive which was almost unbelieveable. Other places have take anywhere from 7 to 10 days. In addition, this greenhouse has a great selection to pick from. I highly recommend Romence Gardens and they will be getting future orders from me.
|On Aug 2, 2015, VoltairesHeap Newton Highlands, MA wrote:
I cannot believe the quality of these plants, and how carefully and ingeniously they were shipped. I am beyond thrilled. Almost 2 months ago, in early June I ordered a bunch of stuff, and all are completely out-performing every other perennial I've purchased at my local nurseries, as well as another online nursery: In addition, while other plants have succumbed to fungal disease (which I've been trying to treat), every single plant I purchased from Romence has remained healthy and thriving. Here's my list.
|On Jul 7, 2015, dutchrub Pittsburgh,
United States wrote:
I came across Romence when I googled a particular plant which no other company seemed to stock (Pink Fairy baby's breath). I found their website to be chock full of uncommon plants that seemed to fit my landscape design and my zone accordingly, so I put together a smaller sized order and eagerly waited for my first shipment.
|On Jun 29, 2015, vincemarzullo Chicago, IL wrote:
Multiple orders placed this spring with excellent results. Plants shipped promptly, and were well packaged. Great quality and size of the plants that were purchased.
|On Jun 7, 2015, sportsbodywork Carver, MN wrote:
Romence Gardens & Greenhouses are head & shoulders above & beyond any competitor I have used for online garden purchases. Staff is courteous. Communication is clear. Shipping of plants is superb! I have already referred every gardener I know to this company & its website. This summer I only purchased Sunday Glove daylilies from Romence after purchasing my other annuals elsewhere. Had I visited this site first, I would have saved $60+ on shipping costs alone. I will buy EVERYTHING from them next summer. THANK YOU, ROMENCE GARDENS!!
|On May 31, 2015, crazybanshee Clear Spring, MD wrote:
I can't recommend this company enough! Great website with every plant I could think of. The hardest part was limiting myself to a smallish order to test them out (about $120) Got immediate emails about shipping, (seriously, the shipping is a flat rate of $10, you can't beat that!) I expected small cuttings like I've gotten from other companies but I got these 3 huge boxes with full sized plants! Several will bloom this year. All the plants are doing great. I will definitely order from them again!
|On May 30, 2015, DonnaMack Elgin, IL (Zone 5a) wrote:
Posted on April 23, 2014, updated May 30, 2015
On September 25th, 2013, DonnaMack added the following:
I just received three Miscanthus sinensis \'Morning Light\" from Romence Gardens. I ordered them TWO days ago, and they just arrived. They are the size of garden center plants costing about 50% more, and they were packed with great care. I am so impressed by the plants from this nursery. They are beautiful plants.
I should add that I sent an mail inquiry on September 21st, asking if I could pre-order for their next delivery date, which was to be in May, according to the website. I was answered so promptly and courteously by Andrea Shingledecker, who stated that the website did not reflect that the plants were indeed available now that, four days after sending my email, these beautiful grasses are here, waiting for me to install them.
I am very pleased.
On April 23rd, 2014, DonnaMack added the following:
Does it get any better than Romence? I just received three spectacular Miscanthus Huron Sunrise after receiving TERRIBLE plants from another company. And three alchemilla mollis plants that were so sound that although the delivery service managed to turn two of them upside down, there is no dirt, and no damage. Large plants, expertly packaged, fairly priced. These are plants that you can put directly into a prominent place, not ones you have to hide until they bulk up.
Such a fine company.
On May 30th, 2015, DonnaMack added the following:
I received two sets of wonderful plants this year from Romence, nicely timed to work around my vacation and for the best health of the plants. I received several lovely plants, mertensia, anemones (their anemones are always very large) well packaged and sound (the $9.95 flat shipping was great) but I must really mention the Aralia 'Sun King' I received. I coveted this plant, but every other company either offered it in a tiny size and/or wanted a lot of money for it. Romence had the largest plant for a modest amount of money, and based on my experiences with them, I felt confident. My confidence was not misplaced, and now this wonderful plant is in a spot in my yard. Thank you, and a special thank you to Chris. If you ever have the pleasure of dealing with Chris and Andrea, you will know what a terrific company Romence is.
|On May 28, 2015, RBIA Lenox, IA wrote:
I ordered the last of my ornamental grasses; and the two that arrived are excellent! I received 2 -"1 gallon" pots. The grasses in them are bigger than what has been growing for a month in my grass garden. Awesome service, shipping, pricing, and product. Thank you guys for great customer service too! These guys are one of my top 2 greenhouses that will always be in mind in future purchases.. They have made me feel like they are really trying to please the gardener. Thank you Romence Gardens RBIA
|On May 26, 2015, joevai1 Montrose, CO wrote:
Ordered a mandevilla through Romence Gardens and was thoroughly surprised at the quality and size of the plant. Huge, healthy and even in bloom. Shipping is a bit high but worth the expense when you see the care that is taken to make sure the plant arrives in perfect condition. Can definitely recommend this company and will buy from them again.
|On May 23, 2015, Nschaner Sandusky, OH wrote:
My mail order experience with Romence Gardens was first rate. My plant arrived in expert packaging without even a bruise on a single leaf of a beautiful healthy tree peony. This was a mature plant and the price was very reasonable. I called them and let them know how happy I was. I plan on ordering from them in the future
|On May 22, 2015, trackinsand mid central, FL (Zone 9a) wrote:
i think this is my first order from Romence but it won't be my last! great company to do business with.
|On May 14, 2015, mac1208 Indianapolis, IN wrote:
Romence Gardens is by far the best online retailer I have used. Their plants are always packed well, & the plants are always very healthy. They are also very helpful with any questions or concerns. I can't say enough good things about this company. I have been using them for about 3 years & plan on continuing to use them.
|On May 12, 2015, clantonnaomi Iredell, TX wrote:
I ordered a baptisia wild indigo from this company and when it was delivered they had turned the box upside down and all the dirt was at the bottom of the box. The plant was on its side with no dirt at all. Needless to say it was in very bad shape. I emailed them and told them about it and another plant was sent to me immediately. I could not have asked for better service. I give them my very highest rating and will certainly order more plants from them in the future.
|On May 9, 2015, dave12122 East Haddam, CT wrote:
WOW!! I just ordered one type of plant, Linum perenne sapphire. I love the way the shipping box opens up like a little suitcase, so you can easily lift the plants out of the box and move them to a safe area. My specimens were so well grown, they were blooming in the box! Communication was exceptional throughout the entire buying process. I can readily see why this company is in the Garden Watchdog top list!!
|On May 9, 2015, rosada Cedar Falls, IA (Zone 4b) wrote:
Posted on May 13, 2012, updated May 9, 2015
On May 9th, 2015, rosada added the following:
Recent order is perfectly packaged and arrived on time... love these plants.
|On May 7, 2015, liberman Mc Gaheysville, VA wrote:
Plants were sent at proper planting time, as promised. Packing was very secure and the plants look great!
|On May 1, 2015, sunshimmer Shamokin, PA (Zone 6b) wrote:
This is the first time I have ordered from this company. I ordered 4 silver lace vines a few weeks ago online. I was notified the next day that they would be shipped out at the end of the month due to freezing in my area and I would be charged when they were shipped. They shipped out on time and arrived today. I have ordered from many different top companies and I must say this one has impressed me the most. The packaging and manner in which they were shipped was the best I have seen. My plants were very healthy with lots of shoots and growth. No damage whatsoever thanks to the way they were packaged. They were big and well started ( I did order the gallon size). I will definitely be ordering from them again.
|On Apr 30, 2015, Shirleyko Greenfield, IA (Zone 5b) wrote:
This was my first time ordering from this company. From the time I ordered until I received the plants today, the customer service was excellent. The plants arrived in perfect condition and were large and fresh with no wilting or damaged leaves. After ordering from many companies through the years, this was beyond a doubt the best packaged shipment I have received. For the price, the plants are a real bargain and larger than expected. This is obviously a company I will order from again. A wonderful company!!!
|On Apr 23, 2015, ardesia (Zone 9a) wrote:
Oh my, I was going to say exactly what jayslater said! This is an outstanding company to deal with.
|On Apr 23, 2015, jayslater123 Baltimore, MD wrote:
What a great grower I have found. Been buying online for years from lots of growers but Romence is a real winner. Their selection and pricing is outstanding. Communication has been excellent with quick responses and good information.
|On Mar 5, 2015, Blackbelt_Lizzy La Grange Park, IL wrote:
Wonderful nursery! Ordered annuals and perennials from Romence for the last few years. Very good selection of plants. The plants are large and healthy and packed well for shipping. The customer service is superb and email questions are answered quickly. Romence is a member of my top 5 go to nurseries.
|On Jan 22, 2015, stewardess Easton, PA (Zone 6a) wrote:
I have placed 2 orders with Romence. Both resulted in healthy, mature, and HUGE plants at better prices than most online nurseries. I like the flat-rate shipping, which simplifies the entire process - including budgeting - and is a very reasonable rate. Communication from Romence is great, as is their responsiveness to any inquiry or concern.
|On Jul 31, 2014, gardeniainmt Bozeman, MT (Zone 4a) wrote:
Romence Gardens sent Lime hydrangeas instead of Little Lime. They took care of this problem immediately and allowed me to keep the larger hydrangeas at no charge. The plants were in great shape when they arrived and are happily growing well. This is an excellent company with great service.
|On Jul 7, 2014, Iris2222 Carmi, IL (Zone 6b) wrote:
I ordered some plants from this company that I couldn't find anywhere else. They arrived quickly & were healthy & in excellent condition. This is an awesome company & I will be ordering from them again. Thanks Romence Gardens. :)