On Oct 5, 2013, NatureLover1950 Vicksburg, MS (Zone 8a) wrote:
I normally prefer to buy local but Donna has many butterfly nectar and host plants that aren't easy to find locally. Her service is stellar and she is very polite, helpful, and courteous. She got me exactly what I wanted. In fact, she was out of stock on the paw paw trees I wanted so offered me two larger paw paws she had. She got my order to me very quickly and all of the plants were in perfect shape--still green and fresh looking. Everything was very carefully packed. All five plants have strong root systems and are very healthy. She even included a free gift--an Anthony Parker salvia. She also offers great advice, answers all questions, and doesn't mind follow-up customer service. Donna is wonderful to deal with and absolutely deserves an A+ rating! I will be ordering from her again.
This is the first time ordering from this company, and although I'm way North, they had a LOT of the plants I was looking for with good descriptive information on zones, etc. I was looking for butterfly host plants, as I am active in butterfly gardening at work. So, took the plunge and my trees arrived today - trees, not sticks, in leaf and tenderly packaged.
I am very pleased with the customer service and the A+++ quality of the plants! Looking forward to getting them in the ground after they recover in a couple of days to dot our landscape. Kudos for wildlife and habitat restoration gardening!!!
After finding Vincent Gardens via Dave's Garden, I contacted Donna to arrange a site visit, which she graciously allowed - I live in metro Atlanta, and was nearby visiting friends. I brought a new acquaintance with me, and was delighted with the selection, health, size and prices I found.
1.5 hours, 2 Spicebushes, 1 Purple Majesty Salvia, 1 Forsythia Salvia, and 2 purple Firespikes later, and I brought the new treasures back to wait for transport home several days later. They still haven't gone in the ground (2 more days) but look good and had really well established root systems. Like others, I often don't like to order on-line unless unavailable elsewhere, and she has some common varieties, but a lot of others, especially Salvias, that I can't find on the east coast. Add the selection to the personality and the clear product knowledge, and I'll be making a side-trip every time we visit.
On Jun 19, 2013, mellielong Lutz, FL (Zone 9b) wrote:
This was my first order from Vincent Gardens. I ordered from them because I was looking hard for a purple firespike for my butterfly garden. I was also pleased to find Spicebush for sale and ordered two of those as well.
My plant delivery was delayed a week but I was sent an email explaining they had a family emergency. This was fine with me; I appreciated the communication. The plants came packed well and were still moist when they arrived. The Spicebush were advertised as 18-24" tall and that's exactly what arrived. They even threw in an extra purple firespike for me! (Now I have find a place for it, LOL!) I will definitely look to Vincent Gardens the next time I want to expand my butterfly garden.
On Feb 25, 2013, ozarker Corpus Christi, TX wrote:
Posted on November 5, 2012, updated February 25, 2013
Posted on April 2, 2012, updated November 5, 2012
Posted on October 1, 2009, updated April 2, 2012
I ordered on Monday, paid on Tuesday and received plants on Thursday! Plants are extremely well-packed, root systems are hugh and I am very pleased, both with the plants and the service! I will happily order from Donna again!
On April 2nd, 2012, ozarker added the following:
Received my 2012 order from Donna Saturday. What a great experience!!!!! Plants are huge with enormus root systems!!! They are packed extremely well and arrived in wonderful shape! Donna always includes a "bonus" to try and she really is in tune with her customer's likes! She is helpful and truly wants her customers to be happy! I enjoy talking with her almost as much as I enjoy her plants! Wonderful plants, wonderful service!!!!!! She is a great plant lady and I highly recommend Vincent Gardens!On November 5th, 2012, ozarker added the following:
Received fall order from Donna! WOW! Beautiful healthy plants, carefully packed and not a single leaf missing, bruised or wilted! Wonderful company to do business with-I have been a customer since 2008 and I really look forward to each new order. Donna continually offers new plants and always takes the time to "teach" you how to care for your plants. The plants are the best bargain around but it's the "personal touch" from Donna that seals the deal and keeps me coming back! If a beautiful yard is your goal, Vincent Gardens should be your first source.On February 25th, 2013, ozarker added the following:
Received my order of native seedling plants, and, once again, Donna has outdone herself! They may be seedlings but the root systems are huge and dense! As always, excellent product, excellent service, and always a little
more than you ordered! Can't wait until they "grow up!" If you haven't ordered from Vincent Gardens before, you really should give them a try ASAP!
I am always on the lookout for native / antiques which are difficult to find in my area and have been tentative about ordering plants online because I can't "see" them. I was very pleased to locate some antiques here and decided to try the online ordering for once. I received the plants in pristeen condition, a timely manner, and was most pleasantly surprised to find bonus plants included. Donna Vincent adds a personal touch for her customers; which is also a rare commodity these days. I have shared my buying experience with friends and will absolutely visit her website / nursery many times in the future.
I just received my first order from Vincent Gardens. I am so happy I found her! My trees are all in terrific condition. The packaging could not have been better. The trees I ordered are all butterfly larval food sources. When I opened the package there was a note on top saying to handle the Hop tree with care because there is a Swallowtail cat on it. The top of that tree had cardboard around it to protect the cat. I thought that was just awesome! Even better is that it is a Giant Swallowtail cat which are not plentiful in my area so I am very excited about it! Also, Donna gives terrific customer service. I had a question about shipping and after an email she called me. I liked that a lot because it is so much nicer (and easier) to talk to someone than to email back and forth. I will not hesitate to order from Vincent Gardens in the future.
I am an experienced plant grower especially orchids. I am new to humming bird and butterfly gardening so was looking for experience and quality in plant purchases. I am totally hooked on Donna and Vincent gardens. I have purchased over 30 plants of various trypes and am both pleased and amazed at the quality and price of every one. Add this to the personal and professional support on every order and for me there is no other source. I have an existing order for 12 more plants to be shipped next week and at 81 years old I am like a kid waiting for a new toy.
I ordered a variety of salvias for the large number of hummingbirds I get during fall migration here in south Alabama. The plants were all very large, healthy plants and extremely well packed. I enjoy using regional mail order nurseries if possible. I will definitely order again from Donna.
I am very please with my salvia order. The selection is great,
all the plants are very healthy and mature. I'm sure they will all be blooming soon. The packing & shipping was great too, they got to me in no time a lot sooner than I expected. I will buy again. Thanks for the nice bonus plant.
I'm so glad that Vincent's carries plants for the benefit of wildlife, especially the large salvia collection!
My plants arrived in good condition, with very large roots. It's been my experience that mail-order plants with small roots rarely thrive, whereas, if they have a lot of roots, they grow and adapt rapidly and bloom equally as fast.
I'll definitely order from Vincent's again!
On Apr 19, 2012, kiseta Augusta, GA (Zone 8a) wrote:
This is the second year I have ordered from this vendor. Both years I have been happy with my order. The hot lips salvias I got last year are doing well and this year I have ordered 2 new salvias, they arived on time and in good shape. Very good comunication and I am a happy customer.
Posted on April 17, 2010, updated March 13, 2012
I ordered two buddleia plants from them on a Sunday evening and the plants were delivered Friday morning. The plants were packed well and are very healthy looking. I feel the price was very reasonable. The seller e-mailed me when she thought the plants wld be shipped and again when they
were actually shipped. I am very happy with my purchase and I would buy fm this seller again.
On March 13th, 2012, flygflowers added the following:
On February 27,2012 I placed an order for two Buddleia Butterfly bushes from Vincent Gardens. The bushes were to be shipped during the week of March 5.
The owner called me on March 8 to let me know they were being shipped that day and gave me instructions on how I should care for them when received. I received the plants the next day. This nursery always packs their plants so carefully. They also sent me a "bonus plant" -
another Buddleia plant they thought I might like to have.
They really go out of their way to please their customers.
Extremely pleased with my order! Highly recommend doing business with Donna. Great customer service along with quality plant material & reasonable pricing. Could not believe how well the plants were packaged and what good condition they were in.
Outstanding!! ~ Thanks
I'm very impressed with Vincent Gardens. I ordered two Lord Baltimore hibiscus plants earlier this summer. They both arrived quickly, nicely packaged, and in very good condition. The soil was still moist and the plants healthy despite having been shipped in the heat of the Texas summer. I planted them right away. There were just a few twigs sticking above the ground when I planted them, with maybe one or two leaves each, but they have blossomed over the past couple months. They're now several feet tall and starting to form their first flowers. They're also probably the healthiest plants in my garden, and I have mostly Texas Star Hibiscus and Knockout roses -- good varieties for my climate. I was so pleased my Vincent Gardens that I just ordered more.
Highly recommend Vincent Gardens!!! Donna went the extra mile to make sure that I was a satisfied customer. This lady is very knowledgeable and is quick to offer helpful advice. I got a very good deal on several hard-to-find healthy plants that would have cost a lot more if ordered from elsewhere. I am very pleased with my transaction and look forward to placing more orders.
On Jun 5, 2011, sjhsqrd New Market, AL (Zone 7a) wrote:
I ordered 3 American BeautyBerry plants from Vincent Gardens and was stunned at the excellent packing of the plants. I spoke with the owner when I recieved them and gushed about it, she was very caring. She actually added a little pineapple sage, which is flourishing.
I ordered these in April sometime and now, in early June, they have started their buds and are beautifully healthy. The planting instructions were very clear and obviously worked well.
I will do much more business with Vincent Gardens, am about to order Crepe Myrtles right now...
I received 3 Beautyberry bushes (Callicarpa americana) arrived this afternoon via FedEx in unbelievably perfect condition. They couldn't have looked better if I had picked them up at the local nursery! The foliage was perfect and the soil still moist. I only wish they would have had more in stock - this bush is very hard to come by!
The shipping is not cheap, but it is reasonable for FedEx. She charges a fair price for the plants, so it is only right to pay a fair price for quick shipping.
One note - the initial shipping date was delayed about a week, but Donna gave an explanation and was apologetic about it. I was worried because it is already VERY hot here in Texas, but the plants didn't suffer for the delay.
Thanks Donna for a great looking product. I can't wait until these bushes produce their beautiful berries!
On May 3, 2011, DianeSC Edgefield, SC (Zone 8a) wrote:
4/25/2011 I ordered 6 fringe tree starters late in the planting season and would have been grateful to receive scraggly leftovers. Instead, 7 "large" and healthy plants arrived with extensive root systems, still moist and in perfect condition. They're gorgeous and the price cannot be beat! I know because I shopped the nurseries nearby me and this was the perfect source for my situation. On top of everything, I called Donna Vincent and arranged for a delivery date that would coincide with my travel schedule. She was lovely to speak with, helpful with planting advice, and patient with my requests. Bottom line: I'll shop here again and again. I love the personal commitment of the smaller business and the knowledge that she's also a fellow gardener. Diane
Ordered 3 Paw Paw seedlings and she gave me an extra one! Excellent root systems, but we'll see how they grow. Only downside is that their catalogue is primarily flowers and I am not interested in flowers, otherwise I would definitely order a lot more from Vincent Gardens!
On Apr 15, 2011, stetchworth Ocean Springs, MS (Zone 8b) wrote:
Sent great looking plants that are now growing fast and the packaging was excellent but what I really liked was the great customer service, Donna follows up with her customers to make sure they are satisfied. A+
On Apr 13, 2011, dmac085 Greensboro, NC (Zone 7a) wrote:
I received my order from a group buy offering and the plants were very securely wrapped, moist, green and healthy. I had bonus plants and had communication prior to the shipping to ask if I was OK with a substitution due to the poor quality of a particular item I had ordered. I agreed and appreciated being asked prior to shipment.
There was a wrong item shipped instead of the particular cultivar I had ordered and Donna apologized for the error and offered to send the missing plants and offered to add in one of the other plants that had to be subbed as it had finally started to show some growth.
I have to say that I have received really good customer service in the face of a partnership dissolving midstream. I will be a returning customer as I am thrilled with the plants I've received and the communication I've had with Donna.
Posted on November 5, 2010, updated April 5, 2011
just received my first order and couldn't be more pleased. the communication was perfect; shipping was very prompt; plants are nice and big (dormant right now but huge root systems). they are larger than average square pots. i'll be using them again! thanks so much for a great transaction.
On April 5th, 2011, trackinsand added the following:
it's really a shame that non-subscribers can add reviews that at best sound "fishy". i'm reading a review dated 4/3/11 and it's hard to believe the problems this person had....not that things don't happen from time to time with any company but please don't base your purchase or non-purchase with this company by what this particular reviewer wrote. i think this is an excellent company to do business with.
On Mar 12, 2011, Patti1957 Eagle Point, OR (Zone 8a) wrote:
I just received 5 bare-root trees from Donna: Red Maple, Paw Paw, Red Bud, Dogwood, and Spice bush, they all have excellent roots and are very big and healthy looking. I also received two Pineapple Sage and they have great root systems and are nice size plants. Vincent Gardens has great plants, trees and shrubs and excellent prices and service. Donna is so easy to talk to and will try her best to get you what you are looking for. She packs her plants with such care and they arrive in very good condition. I am excited that I have some Buddleia butterfly bush liners and perennial starter plants that I will be receiving from her in the next month or so. Thank you Donna!
I am very pleased, both with the plants and the service! You can see the care and attention Donna gives each plant. They are well-packed, root systems are strong and shipping was very fast. I will happily order from Vincent Gardens again to attract more hummingbirds to my garden.
On Apr 20, 2010, ridesredmule Barnesville (Charleen), GA (Zone 8b) wrote:
Vincent Gardens is a great place to order plants. I ordered one week was planting them the next. Very nice , healthy plants. Will be so glad to order from them again.
Thank you, Vincent Gardens for a wonderful order.
On Apr 2, 2010, clpgirl Chippewa Lake, OH (Zone 5b) wrote:
Posted on October 10, 2009, updated April 2, 2010
The absolute BEST perennials I have ever ordered on-line. Ordered two kinds of buddleia (6 total) , muhly,and salvia. The root balls were huge, packing A+++++, and the plants began sprouting new leaves in the three days between unpacking and planting. Better root systems by far, and healthier plants than I have purchased locally for 4x the price.Extra surprise was wonderful!!! All the plants were obviously several years growth, and I can't wait til spring to see them burst into leaf and flower, with those well established root systems.
I want to say thanks for the listing!
I will definiately be back-having dug three new garden beds.
On April 2nd, 2010, clpgirl added the following:
Another wonderful plant delivery from VG! The 'plugs' have better root systems than plants in much, much larger containers. She packs with care, once again, caring about her plants and people!
Got a couple more beautiful buddleias, beautifully shaped. I will definitely be back for more......and more!
At her prices I can afford some annuals, lantana in particular that I have trouble germinating, and that I love. I purchased 6 for the price of 1 at the local nursery!!
On Mar 25, 2010, TexasPuddyPrint Edinburg, TX wrote:
For anyone reading this - I placed an order for some nectar and larval host plant plugs, liners and trees from Vincent Gardens and received my order today.
Thank you Donna!!!
Woooooooo doggie!!! The plugs and liners have exceptional root systems. The size and shape of the plants is equally outstanding! The plants arrived in great shape and were packaged better than I've ever seen! I tell you, I've been ordering plants online for years and I've never seen any packaged and shipped this well.
The plant plugs and liners are really, really much too good for the price Vincent Gardens is selling them for!!!
I really, really, reeeeeeealy have to gloat - I made out like a bandit!!!
I've seen plants at the local nurseries much smaller than what I got selling for triple the price she has them at. I even went so far as to compare prices to other online plant companies and ebay and every single company I saw had prices that were three to even six or seven times more expensive - and their shipping costs were outrageous.
I am telling you folks - you need to get your orders in now before she has to move them into bigger pots! Considering all that I received and by the looks of the plant size and plug root system it will be any day now.
I'm telling ya'll - do it now before the peak butterfly and hummingbird season is upon us!!!
The butterflies and hummies will be doing the happy dance for many years to come!!!
ps...forgot to mention I also ordered several paw paw trees, tulip trees and hop trees - the root systems are fantastic and the trees are well developed and truly an exceptional size. They have new buds forming and are coming out of dormancy. Perfect timing!!!
I'd been wanting to grow paw paw trees for several years and they were always too expensive online and I won't even get into the shipping costs some companies charge. Heck, I'm ashamed to admit it but last year I paid more for five measely paw paw seeds (which never grew) than I paid for the one of the well established trees I bought from Vincent Gardens!!!
Donna is extremely pleasant and I will surely be ordering from her over and over again!!!