On Jul 23, 2013, NorthSC North, SC (Zone 8a) wrote:
Purchased a 4 footer Bismarckia nobilis from RealPalmTrees.com and it was shipped to me and arrived in perfect shape as it seemed, but no matter how well I took care of it, it dried up and died within weeks. So, after some negotiations and waiting, I paid the shipping charge again and they shipped me a replacement, which seemed fine as well, but after planting it in the ground (very carefully, not disturbing a single root) and watering appropriately and applying root growth stimulator all as per their instructions, it started drying as well and several months later after turning all brown and dry it's spear finally pulled out = dead. Almost $300 wasted. I believe what they do is they severe the roots after growing them in the ground and place these palms in quite small pots for shipping and these palms never like their roots disturbed even a bit, so they die. I'm also growing these from seed and they got no problems growing here. I believe they sent me both palms with extremely disturbed roots and those palms had no chance to survive... If RealPalmTrees.com reads this post I hope they contact me and send me yet another Bismarckia nobilis that is carefully handled and with roots undisturbed.