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Right now they get a Neutral because 5 days ago I purchased a Palm Tree via this website for my Dad's birthday. They have a house in Florida so I thought this would be perfect for his birthday. So, I purchased this via the internet on RealPalmTrees.com I got to the checkout page and submitted my payement, shipping and went thru the whole process. Now that 5 days have passed I still have zero e mail confirmation. No way of knowing when my order will arrive or anything regarding my order.
So, I have called them at BOTH at 888-778-2476 and at that number I get a voicemail box that is full I cannot leave a message!
Additionally, I have called them at 877-257-4778 and that goes directly to a hooked up fax machine.
So, I have checked my credit card statements and they have for sure processed my payment. However, this is extremely alarming because when it went thru on my credit card statement it says "DEBIT PURCHASE NUVO STAR 855-762-8258 FL" So, I called that number and THEY ARE A COLLEGE. A COLLEGE OUT OF COLORADO!!!!!
SO, at this point I am extremely mad unless I get some type of feed back so I finally found davesgarden and hopefully I can get someone, ANYONE to help me!!!
They have my money now I need to know the status of my order!! If this is a scam I need to declare that to my credit card company ASAP!!!!!!!