My daughter and I are first time backyard chicken enthusiasts and have read and talked to folks who have gone before us. We decided to order from you because of the details of how you care and package the day old chicks to ensure, to the best of your ability, their comfort and survival during the shipping process. I also called your 1-800 number when my chicks did not arrive the next morning. The person I spoke with was personable and obviously involved with chickens, not someone randomly hired. She explained that the chicks weren't due until the next morning; how the shipping process worked for live mail compared to regular express mail and then said she didn't want me to be a "worried moma" but was so reassured that their chicks were going to a home that was so concerned about their welfare. I was reassured and so happy even though 5 minutes before I was sure this was going to be a disaster. Three little chicks arrived, as she said, the next morning, warm and well and it's been love ever since. Thank you so much for helping us start our mini flock of pets that will give us eggs so we can stop supporting the inhumane chicken/egg farming business in this country.
Very pleasant to talk to and easy to order from. Second time I have ordered from My Pet Chicken. 12 baby chicks arrived this morning. 10 are doing fine, 1 (cuckoo maran) died, and 1 orphington is hanging on. 10 out of 12 is good, even though I hate to lose any. The chicks were shipped yesterday and arrived the next day. The post office called me early this morning to let me know they were there. Very happy with My Pet Chicken's chicks and service. (2 buff silkies, 2 buff orpington, 2 columbian wyandotte, 2 cuckoo marans, 1 easter egger, 2 speckled sussex, and 1 welsummer were delivered today as ordered).
On May 16, 2013, mommatiger23 Baton Rouge, LA wrote:
I had a great experience! My husband and I ordered a set of Dominique day-old chicks but they won't be ready to ship for several more weeks so we ordered 5 "mystery" chicks for fun, and as a test run to make sure we have everything set up and happy for our main order. All 5 chicks arrived healthy, active, and chirping, though one chick seemed to be ailing a bit after awhile. It took more frequent naps than the others and slept in awkward positions that I've only seen dead birds in. I emailed the company and they sent back a very friendly email expressing concern for my chick and some tips on caring for a sick bird. I was already doing much of what they suggested and she has since perked up and has been eating and drinking like the others, though she still naps more. However, she is the only one of her breed and is the smallest of the group, so this may simply be a breed/personality quirk. When my Dominiques arrive, I will submit another review and update on my original shipment.
Two quick notes, though.
1) I did not receive my "shipped" email until an hour after picking my birds up from the post office, so I did not have everything ready to go when I brought them home. This was quickly rectified as it was within the anticipated delivery window from when I initially submitted my order, but I still would have appreciated knowing they had shipped because I would have given baby chick prep work a higher priority (and maybe avoided the one getting sick...).
2) One reviewer posted that he had ailing chicks in his order and when he contacted MPC they replied back with feeding instructions. I would like to know what he expected them to do. They aren't going to refund for a bird that may simply be stressed and will recover fully, nor can they diagnose and/or dispense medications or something via email. I applaud them for sending him tips that may prove helpful in aiding the chick's recovery, regardless of whether the tips were helpful to him or not. They have no idea which customers know how to handle sick birds and which do not, and I appreciate the tips as a "just in case they are useful" measure.
We are complete chicken neophytes, but educated ourselves as much as possible before making the decision to start our own little flock. MPC's website had a wealth of information to help us, and our entire experience with them has been positive. Our 6 peeps (2 RI Reds, 2 Barred Plymouth Rocks, 2 Golden-Laced Wyandottes) were shipped on the date promised, in our hands barely 24 hours later, and all were healthy. We have only had them for 48 hours now, but all are still doing very well, eating, drinking and lively as can be. (And too cute for words!) I would definitely order from MPC again, for chicks as well as the many other great related products they offer.
Well, we received our little Buff Orpingtons yesterday. We were called by the Post Office at 8:40AM and agreed to go right down. When we got there we were surprised that there were no clients waiting in the Post Office, never saw that before. We got to the counter and told the gal that we were there to pick up our chicks. She shouted out back and then we started hearing the peepers getting louder as they brought the shipping box out. We have 10 Hens and one Rooster, all like two days old. We opened the box on the way home and there were all these little fluff balls peeping away. We got them home and put them in their "MyPetChicken" baby chick starter kit which made their transition easy as pie. Debbie did the bottompoopcheck and they all crowed around the feeder like they had been trained already. I wiggled my finger in the the watering tray and a couple of them came right over to the sound of the water.
It's day two now and they're just all over the place, zipping back and forth, bumping into one another, the walls, the thermometer and the feeder. They climb over each other and wander around and then zip across their pen. They're hilarious.
Shannon was terrific in getting our chicks out a day earlier than promised, what a delightful person. She's a chicken raiser and has the answer to all of our questions. We're so delighted to have our little people in our garage. We have a chicken coop ready for them and we've named everybody already. I'll post again as time passes. I tried to take a couple of pic's but the pic's turned out red from the lamp. I'll see if I can switch lamps to incandescent just to take some shots. It looks to me like they've already gotten bigger after just one day on the Chick feed that came with the kit. Thanks MPC you guys are great.
PS I can't imagine what went wrong with the couple of negative stories I've read. I guess you can't deliver thousands of chicks completely without error or maybe it's just the clients karma when chicks die repetitively. Oh well, I wish them luck, so far for us everything is perfect. Ken & Debbie
On Apr 26, 2013, rlene Rockaway, NJ (Zone 6b) wrote:
To all at MPC who helped us with our buff orpington pullet order...
YAY! You did it! Our 7 beautiful golden girls arrived at our postal facility at 6:45 am this morning. I was already wide awake when we received our call from the mail center.
My husband picked them up on his lunch break at 12:45 pm and brought them home, and then took a 2-hour lunch to get them settled in – in the back of our garage which has been converted to an indoor living area for them, complete with wood chips on the floor, interesting nooks and crannies to explore and roosting shelves, when they are ready to become vertical.
They are in great shape – eating and drinking with great gusto and acting like they are enjoying themselves.
My Love's face lights up with a special smile when he goes out to see his girls.
We want to thank you all from the bottom of our hearts for all you did to get these girls to us. They are giving us great pleasure.
We are still noodling around on some names, and will write again when we have that figured out.
On Apr 19, 2013, Cornflake_Acres Salisbury, NC wrote:
Ordered from MPC for the first time, ordered in November 12 for April 13 shipping. I wanted to get 6 chicks of specific breeds for "brooders". All 6 arrived alive, however, one little girl was a bit lethargic and her one eye seemed "glued" closed. I immediately let MPC know and they were prompt with advice and support.
The lethargic baby is now doing well. All seem lively and healthy and appear to be doing well. I think the one was just a bit stressed from shipping. Shipping live day olds can be a tricky business.
Over all, I would consider ordering from MPC again to make additions of specific breeds for my flock.
On Apr 12, 2013, elainecarhartt Altadena, CA wrote:
Thank You for my little chickens, they arrived and are all healthy and well. I am amazed at how fast they arrived. Less than 24 hours and I live in California! (USPS deserves credit too.) I will enjoy raising these beautiful chicks. Thanks again, Elaine
On Mar 17, 2013, BestHensEver Cedar Grove, NM wrote:
I ordered 15 chicks from mypetchicken they sent 16. I am sad to say only 15 made it alive. I was refunded for the 1 bird that didnt make it with no questions asked. I only ordered 15 though so I still have the correct number of birds, but I ordered 5 specific breeds and the one that was d.o.a. was in that mix. I also ordered 5 assorted rare breeds and 5 assorted brown egg layers. I think i have at least 10 different types of hens now. It has been three weeks and all 15 are so full of energy they are already trying to fly the inside coop!!!! I am in the process of making another order for 25 more chick/hens. I will have over 30 breeds come July. Shipping was flat rate. I placed my order on a Monday and it was received at my post office Wednsday morning. I had my birds at home in the brooder by 9:30 am, and i was told the birds would not arrive until thursday/friday. I was really happy with how fast they actually shipped. MyPetChicken is the best as far as what my research and experience has proven. Best variety. Best customer service. Best website for chickens ever. no matter what you need.
ordered 15 day old chicks...and was very impressed! Chicks were mailed in a box with a "nest" built in the bottom to keep them warm. Chicks were healthy (and mypetchicken sent info on what to do if they had not been.) No problems at all, and when this batch grows up and stops laying eggs....we will be ordering from them again!
I highly recommend MPC! I ordered 8 assorted chicks from them about a month ago with a hatch date of Sept. 4th. They shipped out of the hatchery at 4:00 p.m. on the 4th and were in my hands in CA just after noon the next day. Not even 24 hours! They were all healthy and active and took to eating and drinking immediately. They are now a month old and are thriving. This company's customer service is outstanding, they are extremely friendly and very helpful.
Chicks are easy to raise but do have a few important requirements. MPC's web site has a wealth of info on this topic and much more. They make it easy for even first time chicken owners to get started and be successful raising a flock.
I ordered 5 female chicks with a hatch date of May 14, 2012. They arrived amazingly healthy, happy and beautiful May 15, 2012. I was impressed with the quality of packing, and the chicks themselves were exactly what I wanted and they've exceeded my expectations. The Wyandottes are exceptionally beautiful, and the two EE's are wonderful. I have yet to discover a "fault" in any of the birds I received, and at 3.5 months they are big, healthy pullets. I could not be more satisfied with this company.
I ordered six Buff Orpington chicks for delivery on July 24, and all arrived in good shape - healthy, active. However, I decided to wait until they were a month old to post a review, thinking I could provide more accurate comments then. I'm happy to report that all the girls are still doing great.
The customer support folks at My Pet Chicken provided prompt, helpful replies to my queries, and the quality of the chicks was first-rate. I look forward to ordering from My Pet Chicken again.
Ordered a mix of rare/exotic chicks back in April. I was told that July 30 was my ship date, and it was. I received my babies-and I think the breeds are all correct on Aug. 1. They are all healthy, cheeping and thriving. I also purchased some supplies ( the cardboard brooder box, chick starter, feeder and waterer) and am glad I did. They are all set up in my garage and doing well. Loads of helpful info on their website as well. Would highly recommend them.
I ordered chickens from mypetchicken.com. I recieved all 8 today. They are all healthy and they all eat and drink.I can't tell yet if they are the right gender but I believe they are the right breeds. They answered all the questions I had. Great place to order chickens!
I am SO VERY HAPPY with the Barred Rock Chicks I ordered thru MyPetChicken.com and shipped from Meyer Hatchery in Ohio. I called the office with a question and the staff was great-very informative and reassuring. The ordering of only a small number of day-old chicks (5) was a breeze. My chicks came one day old at my local post office and I WAS THRILLED that the chicks were all healthy and active. I was impressed by the packaging of the chicks-warm and secure. I've been following recommendations from MyPetChicken.com Care Guide and the chicks are doing great in my brooder box in my utility room. They are 3-weeks old today and they have more-than-doubled their size and they are very active and appear to be on the right track to be good, no Great hens and rooster. Cheers to MyPetChicken.com and Meyer Hatchery (who I later found had hatched and shipped the chicks) Their shipping experience and methods were Super! And they correctly sexed my chicks, which was very important to me. I recommend you patronize this business.
We got our 2nd shipment of chicks this morning. The Postmaster called us around 5-5:30 this morning. Last time, the call came in the afternoon from a different post office even though we live in the same place. (be prepared to go to another post office than you are used to)
Like the first time, all were in great health. We are enjoying every moment with both of our flocks.
Our experience with My Pet Chicken has been positive. I made contact with them via email for more information concerning my delivery of chicks. They were very helpful with the customer service that was provided. 18 chicks arrived at our local Post Office alive and peeping very loudly. One seemed to be very sluggish from the long journey. I made contact through email-took the appropriate steps given-our little chick is now one of this most lively little critters of them all. I would definately purchase from them in the future. They are highly recommended to anyone who asks where we got our feathery babies from.
The chicks arrived on the second day. They were in good shape and began eating and drinking with very little coaxing. The chicks are calm and friendly and extremely cute. We followed all the directions posted on My Pet Chicken website. We are very pleased with the chicks and the company.
I just LOVE this company! Everyone is very nice and extremely customer-oriented, which is unusual these days. They answered my emails and calls promptly.
I rec'd my 7 chicks yesterday-they were all warm and fuzzy and chirping up a storm! My local post office couldn't get over the great packaging-we got to hear some horror stories about other company's shipping chicks... We are new to chickens and wanted a few different breeds-the fact that we could have just a few of each shipped was wonderful. We couldn't order 25 as most others have for a minimum order.
The chicks are running around, eating & drinking and seem very happy. We have another 3 coming in a few weeks, which will bring our total to 10. And we're seriously thinking about building a bigger chicken "barn" so we can order more-the whole experience was so much fun and we're now addicted! (The chicken care booklet download-that is FREE download-is great for us first-timers too.)
On Mar 14, 2012, grnishade Fort Walton Beach, FL wrote:
I just LOVE MyPetChicken! I just received my third order from them and all 12 chickies arrived exactly on time and healthy and I live in Florida. My first year, I ordered 8, the second year 16. I do prefer the smaller order as it comes Express. I lost one out of the largest shipment (which came Priority - two days in transit) and the company refunded the amount without question immediately. Their customer service is above and beyond. I now have 10 different breeds in my flock and I get at least 8 different colors of eggs. I particularly like the sky blue and lime green eggs! MyPetChicken has such a wonderful selection of layers!
On Nov 6, 2011, Stephanie739 NATURAL BRIDGE STATION, VA wrote:
I ordered the 'brown egg layer assortment' and a light Brahma rooster, seven chicks in late October. Three weeks later, all are thriving. It has been very fun trying to guess the breeds! I am very pleased with those selected for me.
My Brahma was a special request. This breed was not listed as available, but the request was accommodated, kindly via a telephone conversation.
Email has always been promptly answered.
I will most definitely order again from My Pet Chicken.
I just received happy, healthy chicks Tuesday from MPC. They are all eating and drinking....too cute. This was my second time ordering from them. This is the best company for ordering chicks. They were shipped Monday and I received Tuesday morning @ 10:30. Customer service oriented and very sweet.
This is my third delivery of chicks from MPC. They called at 2:00 on Monday...they had to substitute a chick and called to ask which one I would like...and my chickens arrived at 10:00 am Tuesday. Man that was quick!! All of the chicks are healthy, happy and active!
On Oct 11, 2011, lovemypets Fort Collins, CO wrote:
I picked this website and hatchery because they offered so much great information. Their site was easy to navigate. I felt very comfortable ordering here. I ordered 18 chicks of various breeds. They arrived from CT to Colorado and we didn't lose one single chick. They were healthy, active and so darn cute. If you just keep track of their vents getting gunked up if you know what I mean, you will have no problems. We were so happy, we ordered 12 more chicks and they too arrived safe and sound. We haven't lost one chick. They are growing like crazy and just as friendly as can be. I would buy again and again from mypetchicken.com. What a super, fantastic business and service they provide to the public.
New chicken owner here. Bought the Alexandria coop and it's great. well designed, great customer support and frankly, I don't know how they put such a superior product together and ship it for such a great price. I live in Los Angeles, and I really think it would have cost me more to just buy the lumber and hardware retail.
I had a few questions, which they took the time to answer (which was a while because I've never had chickens before). During my chat with them, I asked what the color name was in case I wanted to touch up the coop, and I suggested they double latch the door in the future. A week later, a package of touch up paint and an extra latch just shows up in the mail. Where else do you get customer service like that????? I'm very impressed and grateful that I felt I had a lifeline for any questions or problems I might run into. So far, all six chicks are happy and safe in their new home!
My Pet Chicken is one of the best companies I've ever dealt with. I bought six baby chicks this summer (six different breeds) and they all arrived in great shape. They are now seven weeks old and they are the friendliest chickens I've ever owned (and beautiful). I also bought a chicken coop from My Pet Chicken and am thrilled with it. It is very well made and predator proof. I made several calls to My Pet Chicken with questions about chicken care and coops and each person I talked to was very knowledgeable and helpful. There isn't anything this company could have done better. I love my coop, I love my chickens and I love My Pet Chicken. Five stars for sure!
Rather than get my chicks at the grain store, this year I got them from My Pet Chicken and it was a great experience.
Was able to order the breed, and the sex that I wanted. Only got 1 rooster which was what I ordered. The shipping was incredibly fast, the babies were packed very well with cushioning and even a little heat pack. They were all very healthy and have all grown into beautiful birds. We are waiting for our first eggs, shouldn't be long now.
We Love them. And couldn't be happier with the service from My Pet Chicken. Their site has a wealth of information for every chicken owner.
Would highly recommend them to anyone thinking of buying chickens.
5 stars at least!
I chose MyPetChicken because I could order as few as 1 of a type from a good variety, and have them sexed so I don't end up with lots of roosters! All communications with MPC have been quick and clear and helpful. No problem when I canceled one order and made a new one. Chicks arrived in 1 day (all the way to Hawaii!), all in good shape. They are now 11 days old...clean, healthy, funny, happy...we all love them! Thank you!!!!!
my girls are now just starting to lay eggs, and my pet chicken has been there from day one. being new to back yard chickens , they answer all my questions, and did i have a lot, i will always go back to my pet chicken in the future for more chicks. one more thing it a race to the coop to retrive the eggs, i wish i did it years ago. thanks
On Aug 31, 2011, Ginger_duck York Haven, PA wrote:
We've begun assembling the coop and are very impressed with the quality of the materials and the cleverness of the design. The coop will fit beautifully under our second floor elevated sunroom. Our next challenge is to incorporate a small pond for the ducks!
Thank you for your prompt and courteous responses to my emails. I would definitely recommend your products to animal lovers who want to have attractive and well-built housing for their feathered friends. My chihuahuas are eying it up, too but I think they will be observers and visitors not inhabitants!
I ordered baby chicks for the first time with My Pet Chicken, I always just bought them from our near by feed store, and was I surprised when I picked them up at our post office. They were very clean. healthy, beautiful baby chicks. I've had them for two days now and the are doing wonderful. I will definitly order from MPC from now on.
On Aug 17, 2011, newbiecooper Greenlawn, NY wrote:
I received my four chicks right on time. After all of the very useful information provided by mypetchicken.com, we were well prepared. The chicks were in perfect condition, with four nice fluffy butts (no pasty butt), very energetic, and immediately took to their new home. I'm so grateful to have had such a positive experience my first time buying chicks online. I will definitely do it again!
On Aug 11, 2011, FlanneryUnion Jefferson, MD wrote:
In June we ordered 8 chicks of 4 different breeds, to be delivered in August. The chicks arrived exactly how and when promised, and all healthy and beautiful - the postmistress even commented that she hadn't seen such a good-looking group, and they get a lot of chick shipments in our zip area. They are doing great! We love MyPetChicken and will order from them again.
The Flannery Family
Frederick County, MD