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Comments regarding The Worm Dude

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You are viewing only negative comments

  Feedback History and Summary  
9 positives
No neutrals
1 negative

Comments:

RatingAuthorContent
Negative BrisbaneAnne
(24 reviews)
On Jun 12, 2014, BrisbaneAnne Brisbane, CA (Zone 10b) wrote:

Posted on June 12, 2014, updated June 12, 2014
I was very happy to have found a local worm farm right here in the bay area. Based on the positive reviews here I was expecting to have a nothing but positive experience. Well, not quite. I was surprised by the tracking information that the worms were shipped out of GA. I emailed Jerry to politely inquire about it. For one thing, I wanted to make sure the tracking # was correct, and secondly I was concerned that it's a long way for the worms to travel in a hot box. Jerry replied that my concern was 'irrelevant' because he does this every week. I was quite miffed by the response. The worms did arrive, a day later than promised and with a few dead ones. Overall they seemed fine. The packaging was good I thought. I can't bring myself to give either positive or negative rating, so neutral it is.


On June 12th, 2014, BrisbaneAnne changed the rating from neutral to negative and added the following:

After I posted my neutral rating on DG, I got the following email from Jerry. I placed the order and never ask for any favor to change shipping date.

I think his email speaks for itself.
=============================================
Anne,

Let me get this straight…

I did you a favor by having your worms shipped on Friday instead of Monday (Juggling orders to do so).

Your shipment arrived packed well, and perfectly fine.

USPS priority shipping tries for 2-3 days anywhere in the country, but is not considered late until after 7 days.

You assumed (Not sure what your assumption was based on), that I would be shipping from San Jose
Although nowhere does it say where the worms would be shipped from.

A shipment from San Jose would have been in extreme heat. The path your worms took meant no extreme heat.

…and yet you were not happy? Seriously?

Jerry


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