On Nov 4, 2016, BigSalsfeeders Struthers, OH wrote:
I recently purchased an order for nightcrawlers and red wrigglers. I got a receipt from Paypal but not the company, so I contacted the company via their website contact link, and asked them when my order would be delivered. 2 days later with no response, I contact them again, still NOTHING! I look through their site to see if they're even a real company or if I had been duped and I see that they only ship on Mondays and since I did not order until Saturday I would wait a whole other week before my order goes out! I am very upset to say the least that they did not make that clear at the time of purchase, and even more so that they did not respond to my 2 inquiries. I am still debating on whether or not to cancel my order, they are a poor company to say the least!
I placed an order for red worms on March 7, paid with paypal and received no order confirmation via email. 2 days later I sent an email via their website, asking for a confirmation and an idea of when they would ship- and received no response.
I found this website and called the phone number listed on the review. The call went to voice mail - the recorded message simply was a guy saying "Paul." There was no message identifying the number as a business.
I then decided to get on PayPal which has another phone number. I called the number and got Uncle Jim 's Worm Farm. They said they fulfill/ship for Earthworms4sale.
I explained I purposely did not want to order from Uncle Jim's and did not know I was doing that. (I had read they include other species with their red worms).
Uncle Jim's agreed to refund my money and they were courteous, but I would not do business with Earthworms4sale again, as they seem to be incommunicado