|Negative ||seed350 |
|On May 5, 2013, seed350 Boston, MA wrote:
Order never arrived.
The Seed Kingdom guy blames me for "waiting so long to call" 20 days. Like that would have made the order magically appear. The only two who can make the order happen are The Seed Kingdom and the US Post Office, why blame me?
Invoice No. 3342
Order Date: 4/10/13
Payment By: Discover
Confirmation No: A7535020F9
The Seed Kingdom Items
1 Crystal Apple Cucumber-RARE! @ $2.69 = $2.69
1 Orangeglo Watermelon @ $1.99 = $1.99
I never received my order. I ordered different watermelon seeds and cantaloupe seeds from a half dozen different places. As soon as they came in the mail I would open the packages and start soaking seeds on a wet paper towel. Now I have 50 different seed pots I am managing. I started counting the different types I have so I am sure I have enough of each and I realized I thought I ordered TWO different 'orange' fleshed watermelon seeds. I looked up on my email and sure enough I ordered Orangeglo Watermelon seeds and Crystal Apple Cucumber-I definitely do not remember getting those seeds.
So, May 4, I called up Seed Kingdom 806-789-5789. I told the man who answered that I don't remember getting these. He asked "when did you order them?" I told him April 10. He said that was a month ago, Why did you wait so LONG?" I told him why. He said I sent those. He NEVER asked the order number or any information. Then he says "MOST people call within 10 days if they don't get their order." Really? So there's a lot of people wondering where their order is I wonder? Anyway then he says "you sure have me confused." He goes on again about it being a month ago. Actually it is 20 days after the order would have gotten here if it had gotten here 5 days after the order. I grab my 5 other USPS packages from the other companies that sent to me, none are from Seed Kingdom I tell him. Then he again says "you sure have me confused."
He ends the call with, "You can call me a bad guy, but I'm not going to do anything on this" it's been too long."I have to go, I have a customer...."
What? I'm NOT a customer? I guess not. I could have been the postal service in Texas lost them and it's not his fault, but he never sounded concerned or like he wanted to help me, just wanted to blame me for "waiting so long" -a whole 20 days to call.
If for some reason I get them or they were misplaced, I will update this review, but this is what happened.