On Jun 11, 2015, Dean48089 Warren, MI (Zone 6b) wrote:
I have been looking for Oenothera triloba for some time. This nursery is the only place based on a Google search that offers this plant. I found their prices a bit high ($14 for the plant and $10 for postage) but the description seemed to say that the plant was growing in a gallon-sized pot. Besides, I really want this plant. What arrived was a box with NO packing material. There was a large Zip-Loc bag with "1 gal potting mix" written on it, and a smaller Zip-Loc bag with a few bits of moist sphagnum moss. Also in the box was the potting mix, loose, and a scrap of something that may have once been a plant. A nylon ribbon had been tied to it and on the ribbon someone had written my name, misspelled, and "wild rose." So, yes, it does look very much like the wild rose seedlings/suckers that I frequently remove from my garden (are there people who actually BUY this noxious weed?). The potting mix isn't even a particularly good potting mix.
OK, so the common name for Oenothera is "evening primrose," and I suppose someone who doesn't know plants might mistake "wild rose" for "evening primrose" but I expect a nursery to know better.
I immediately wrote to them, replying to the order confirmation email, and two weeks later have not heard from anyone. I just went to their website and there is a 'return form' that I was supposed to send within 48 hours of order receipt. The return form, of course, should be sent to the exact same address that I had written to. No 'form,' no service I guess.
Their website also states that they do not issue refunds, only store credit. I have read in other reviews that they don't actually have Oenothera triloba and instead send the common evening primrose.
So I would give this nursery a big FAIL. BTW, Quick Growing Trees are a division of Tennessee Wholesale Nursery but are not connected to Fast Growing Trees, which is a different business based in North Carolina. QGT has a "F" rating with the BBB. FGT has an "A-" rating.
Posted on October 1, 2012, updated November 26, 2012
BEWARE!!!! DO NOT BUY PLANTS OR TREES FROM THIS COMPANY!! I BOUGHT FOUR RED MAPLE TREES FROM THIS COMPANY AND A FEW BUSHES FOR ABOUT $25.00 PER TREE AND BUSH AND WHAT I GOT IN THE MAIL WAS A JOKE!! THE FOUR TO FIVE FOOT TREE WAS A TWIG WITH A VERY SMALL ROOT THE WHOLE THING PROBABLY DIDN'T EVEN WEIGH A POUND. I BOUGHT A SIMILAR TREE ONE TIME ONLINE FROM A STORE AND IT COST ABOUT $2.00. AND IT TOOK ABOUT FOUR YEARS TO GROW INTO WHAT LOOKED LIKE A TREE, SO TO CHARGE ME $25.00 FOR A TWIG IS A HUGE SCAM! I CALLED THEM TO GET MY MONEY BACK AND THEY REFUSED TO GIVE ME A REFUND. I'M CONSIDERING REPORTING THEM TO THE BETTER BUSINESS BUREAU. SO WE ENDED UP GOING TO OUR LOCAL NURSERY AND GETTING BEAUTIFUL 12' TREES (WITH BRANCHES AND LEAVES) FOR $50.00 A PIECE. EACH ONE OF THEM WEIGHED ABOUT 60 POUNDS. I HOPE THIS HELPS SOMEONE ELSE NOT TO MAKE THE SAME MISTAKE I MADE. THANKS
On November 26th, 2012, Laurie777 added the following:
I WANTED TO ADD THAT WHEN I LOOKED THEIR COMPANY UP ON THE BETTER BUSINESS BUREAU PAGE, THEY WERE GIVEN AN "F" RATING!!!
Absolutely horrible!!! Steer clear! Very Poor product and company! Extremely overpriced! Shorted the quantity and when I called to correct, was lied to and then hung up on. Why does Dave have this company on its site? The worst possible experience! Again, steer clear!
Wow. What a scam. I have to thank the other commentors for warning us all about this company. They got busted posting a large number of positive reviews under different usernames, on the same day! The people running this "company" should be behind bars.
Posted on October 21, 2011, updated October 21, 2011
Posted on October 20, 2011, updated October 21, 2011
I ordered ten Loblolly pines and two Pink Dogwoods from Quick Growing Trees. com on Monday. They arrived via UPS last night. Upon opening the burlap wrapped trees, I was sorely disappointed. The two dogwoods look completely dead, like sticks with brown crunchy leaves on them. The pines are a bit better but the overall impression I get is that these trees are not worth $287 dollars. If I were at a nursery I would never pay this much for these trees. I expected a high quality product from this website and was terribly disappointed. I contacted them immediately via email and was told, "I'm sure they are fine. It is the fall of the year, and the leaves are off of the trees, and they look dead. You won't know if they are not okay until Spring time. Trees look almost dead in the fall and come back to life in the Spring." None of the trees I had considered locally looked this bad and I just wish that I had bought trees that I had seen and not wasted my money on this terrible website. I wish I knew to look up their name and complaints BEFORE I made my purchase. I offered to send the trees back via UPS today and asked for a refund and I was told, "We don't give refunds. Our policy clearly states that. We can replace your order for 50% of the original price." and "They do look terrible this time of year. They will not look lively until the Spring. If they are not dead, there's no reason to replace them. That's why we don't. Come Spring, they will look just like they did last Spring." I wish their website said something to that effect, like, Our trees look terrible in the Fall, be warned!
On October 21st, 2011, greygal changed the rating from negative to neutral and added the following:
After I posted the above, I wrote basically the same thing to the BBB (Better Business Bureau). I assumed that would just be counted somewhere in some overworked person's office. No! They emailed me today to say they contacted the Nursery regarding my complaint and the Nursery has agreed to give me a refund if I send back the plants. I was able to flag down my UPS man this afternoon and secure the bundle and send them off today. We are considering going out and buying trees locally tomorrow but I might wait until the money shows up in my account. So, issue resolved, almost, but not without filing a complaint. On October 21st, 2011, greygal changed the rating from neutral to negative and added the following:
No refund Policy, no address on the website and no contact information. If a plant send to you is damaged you need to send it back to them within 24 hrs (this means you need to send it back overnight package). the boxwood which i bought from them has small one branch about 5 inches long for 7.99 while the website state that it should be 1 foot long. My other plant is totally destroyed don't know due to wimpy packing (there was no box) or plant was broken before shipment. i sent them the photo but there was no offer of replacement.
On Jan 8, 2010, BBrandon77 Knoxville, TN (Zone 7a) wrote:
What a disaster of a company. The owner of this company seems to have very limited knowledge of anything related to plants. She posts SPAM messages on other gardening sites and uses many names (like TyTy does) to keep her bad reputation from spreading. Some of the names they go by include D & T Wholesale Nursery, Fast Growing Trees, Quick Growing Trees, Tennessee Wholesale Nursery, TN Nursery, and Wetland Supplies. To top all this off, she tried to post a bunch of fake positive reviews for her own company (see Tennessee Wholesale Nursery reviews) but got caught!
I ordered a 2-3 ft Loblly Pine, and an American Holly.
The order came to about 70$. The trees came quick enough, however,
the were bare root, in horrible shape, they looked like someone had
driven out to a field pulled them from the ground and thrown them in a box.
They won't last the week.
Do not order anything from this company. Beware.